Performance Marketing from an Advertiser's Perspective
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Performance Marketing from an Advertiser’s PerspectiveJJ McCarthyGlobal Director, eBay Partner NetworkSeptember 27, 2011
eBay, Inc. | 2
1 BILLION page views per day
Over 100 million active users worldwide
12 million unique visitors daily
A global presence in 39 markets
$60 billion GMV (Sales Volume)
$2,000 sold every second!
Mobile GMV is on pace to reach
$4 billion
eBay, Inc. | 3
Agenda
The Appeal of Performance Marketing• Leveraged way to engage with consumers in authentic environments off of eBay• Performance basis is highly appealing from budgeting and risk perspective• Create ubiquity for eBay throughout the purchase funnel on performance payment basis
EPN’s Obligations to eBay.com • Fraud Control: Ensure that the dollars spent in this channel are yielding true value• Brand Protection: Ensure that the eBay brand is properly represented in all instances• ROI Positive Traffic & Sales: Maximize Velocity for eBay Sellers• Competitive Advantage: EPN’s Publisher Base represents a deep marketing channel not easily duplicated by
would-be competitors
Points of Differentiation vs. Competition• In-House Advantage: Level of Commitment, Insight, Publisher-Centricity, f(REE) Model• Relevance• Ease of Use• Earnings
Our Definition of Success• Consideration: Establish EPN as “First Destination for Ad Inventory”• Mindshare: Publishers dedicate more time and real estate to EPN (at competitors’ expense)• Word of Mouth: Publishers recommend EPN to their colleagues and peers• Network Effect: investment by EPN begets investment by Publishers begets further investment by EPN
eBay, Inc. | 4
The Appeal of Performance-Based Marketing
Serendipitous Discovery
Active Research
What to Buy
Where to Buy
Engagement
Ubiquity
ROI with Scale
eBay, Inc. | 5
Agenda
The Appeal of Performance Marketing• Leveraged way to engage with consumers in authentic environments off of eBay• Performance basis is highly appealing from budgeting and risk perspective• Create ubiquity for eBay throughout the purchase funnel on performance payment basis
EPN’s Obligations to eBay.com • Fraud Control: Ensure that the dollars spent in this channel are yielding true value• Brand Protection: Ensure that the eBay brand is properly represented in all instances• ROI Positive Traffic & Sales: Maximize Velocity for eBay Sellers• Competitive Advantage: EPN’s Publisher Base represents a deep marketing channel not easily replicated by
would-be competitors
Points of Differentiation vs. Competition• In-House Advantage: Level of Commitment, Insight, Publisher-Centricity, f(REE) Model• Relevance• Ease of Use• Earnings
Our Definition of Success• Consideration: Establish EPN as “First Destination for Ad Inventory”• Mindshare: Publishers dedicate more time and real estate to EPN (at competitors’ expense)• Word of Mouth: Publishers recommend EPN to their colleagues and peers• Network Effect: investment by EPN begets investment by Publishers begets further investment by EPN
eBay, Inc. | 6
EPN’s Obligations to eBay.com: Control Fraud
eBay, Inc. | 7
EPN’s Obligations to eBay.com: Protect the Brand
logO
eBay, Inc. | 8
EPN’s Obligations to eBay.com: Create Velocity
Serendipitous Discovery
Active Research
What to Buy
Where to Buy
150,000/Day
80,000/Day
50,000/Day
10,000/Day
SOLD
eBay, Inc. | 9
EPN’s Obligation to eBay.com: Establish Competitive Barriers
Serendipitous Discovery
Active Research
What to Buy
Where to Buy
EPN has over 300,000 click-active websites driving traffic to eBay.com each month, representing a network of forums, blogs, and review sites that any would-be competitor would require years to replicate.
eBay, Inc. | 10
Agenda
The Appeal of Performance Marketing• Leveraged way to engage with consumers in authentic environments off of eBay• Performance basis is highly appealing from budgeting and risk perspective• Create ubiquity for eBay throughout the purchase funnel on performance payment basis
EPN’s Obligations to eBay.com • Fraud Control: Ensure that the dollars spent in this channel are yielding true value• Brand Protection: Ensure that the eBay brand is properly represented in all instances• ROI Positive Traffic & Sales: Maximize Velocity for eBay Sellers• Competitive Advantage: EPN’s Publisher Base represents a deep marketing channel not easily replicated by
would-be competitors
Points of Differentiation vs. Competition• In-House Advantage: Level of Commitment, Insight, Publisher-Centricity, f(REE) Model• Relevance• Ease of Use• Earnings
Our Definition of Success• Consideration: Establish EPN as “First Destination for Ad Inventory”• Mindshare: Publishers dedicate more time and real estate to EPN (at competitors’ expense)• Word of Mouth: Publishers recommend EPN to their colleagues and peers• Network Effect: investment by EPN begets investment by Publishers begets further investment by EPN
eBay, Inc. | 11
Points of Differentiation: Our Culture
f(REE)
EPN’s value to publishers is a function
of three things:
1) Relevance2) Ease of Use
3) Earnings
• Outsourced Publisher Experience
• Generic Publisher UX
• Generic Publisher Tools
• Generic Publisher Reports
• Culture of Publisher-Centricity
• Entire Team focused on f(REE)
• Custom Publisher UX
• Custom Publisher Tools
• Custom Publisher Reports
eBay, Inc. | 12
Points of Differentiation: Relevant Inventory
C2C Inventory
Local Inventory
Online Inventory
eBay, Inc. | 13
Points of Differentiation: Ease of Use
API
RSS Feeds
XML Feeds
Data Feeds
Custom Banner
Creatives
Link Generator
eBay, Inc. | 14
Points of Differentiation: Earnings
Business Model & Vertical
GMB per Click Latency Take
RateUPI Trans-
parencyTool ID Site
Metrics
ACRU Factor
6.5% $10 8/10 8/10 3/10 10/10 9/10 8/104/10
EPC = $0.65 *1.08 *1.12 *0.91 *1.16 *1.21 *1.10*0.94
EPC = $1.04 $0.65 CPC
$1.04 CPC
eBay, Inc. | 15
Agenda
The Appeal of Performance Marketing• Leveraged way to engage with consumers in authentic environments off of eBay• Performance basis is highly appealing from budgeting and risk perspective• Create ubiquity for eBay throughout the purchase funnel on performance payment basis
EPN’s Obligations to eBay.com • Fraud Control: Ensure that the dollars spent in this channel are yielding true value• Brand Protection: Ensure that the eBay brand is properly represented in all instances• ROI Positive Traffic & Sales: Maximize Velocity for eBay Sellers• Competitive Advantage: EPN’s Publisher Base represents a deep marketing channel not easily replicated by
would-be competitors
Points of Differentiation vs. Competition• In-House Advantage: Level of Commitment, Insight, Publisher-Centricity, f(REE) Model• Relevance• Ease of Use• Earnings
Our Definition of Success• Consideration: Establish EPN as “First Destination for Ad Inventory”• Mindshare: Publishers dedicate more time and real estate to EPN (at competitors’ expense)• Word of Mouth: Publishers recommend EPN to their colleagues and peers• Network Effect: investment by EPN begets investment by Publishers begets further investment by EPN
eBay, Inc. | 16
Long Term Success: Network Effect
EPN increases its investment in
Relevance, Ease of Use, and Earnings
Publishers dedicate more time and real estate to EPN ad
inventory
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