Performance Implications of VoIP and Video Traffic on the Shared Network

ca Opscenter

Performance Implications of VoIP and Video Traffic on the Shared Network

Greg Taylor

OCX65S #CAWorld

Andrea Di LecceMartin Kowalewski UNISYS

2 © 2014 CA. ALL RIGHTS RESERVED.

Abstract

Voice and video have quickly become the biggest bandwidth hogs on

most enterprise networks. While some uses of voice and video

technology are contributing to increased productivity, communication

and reduction in work related travel, managing network performance

has also become much more complex. Join our panel of experts faced

with the responsibilities for maintaining network performance and hear

their thoughts on the impacts and implications of voice and video on

the shared network.

Martin Kowalewski

CA Technologies

Senior Product Manager


Panel Session

Andrea Di Lecce

Cisco Systems

IT Engineer

Martin Kowalewski

CA Technologies

Principal Product Manager

Greg Taylor

Unisys

Architect


Agenda

GROWTH & IMPLICATIONS

USAGE OF VOICE AND VIDEO TECHNOLOGIES

Q&A

CHALLENGES FOR ENSURING NETWORK PERFORMANCE

MANAGEMENT APPROACHES

KEY RECOMMENDATIONS

1

2

3

4

5

6

Growth & Implications


1 Million Minutes of Video Content Every Second

79% All IP Traffic Will be Video Traffic

Cisco Visual Networking Index (2013-2018): The Zetabyte Era – Trends and Analysis

Traffic from wireless & mobile devices will exceed wired devices, by 2016


Implications

Costs Increase

More bandwidth

More management requirements

Resource Contention

Recreational vs. business critical

Video/VoIP vs. traditional traffic

End-User Experience

Difficulty identifying fault domain

Lack visibility & insight

Network teams need to assess the quality of experience for VoIP and video applications, as well as the impact these applications have on other applications in your enterprise.

Discussion:Usage of Voice & Video Technologies


Lync

Scotland

UK

Hungary

Colombia

Ireland

Belgium

France

Germany

Spain

USA

Chile

Tawain

Canada

Netherlands

Brazil

Italy

Mexico

Avaya

AustraliaChina

India

BrazilColombia

HungaryNetherlands

USA

IP Video

Belgium

New Zealand

Australia

UK

Italy

France

USA

Brazil

India

Unisys


Cisco

Voice traffic has remained relatively stable for the last few years

Telepresence Video traffic growth is leveling off as all capable sites now have units

What are some of the challenges?

What are some of the approaches you’ve taken to address these challenges?


Unisys


Cisco

• Global Voice and Video QoS policy

• Voice and Cisco Telepresence Video planning through deep analysis of typical usage patterns per headcount, Video footprint and Call Center considerations

• Monitored and managed with custom CA PC dashboards

What are your top recommendations?


UnisysKey findings & recommendations

Insight

Closely analyze who/what is using bandwidth

Prioritize

Your traffic needs to be prioritized to avoid critical traffic being impacted by recreational and or unauthorized traffic

Results

Discovered unauthorized network utilization


CiscoKey findings & Recommendations

Insight

Intelligently distribute Video units based on standard calculation, current footprint and utilization patterns

Proactively monitor and manage high-priority Voice and Video traffic

Prioritize

Ensure Voice & Video are appropriately marked and classified with a global QoS policy

Detect and reconfigure lab units that are incorrectly marked

Results

Avoid serious issues with Call Center Voice traffic with proactive monitoring and reconfiguration of QoS

Intelligent distribution of Video and monitoring ensures good client experience


For More Information

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For Informational Purposes Only

© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.

This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers.

Terms of this Presentation

Performance Implications of VoIP and Video Traffic on the Shared Network

Technology

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