Performance Appraisals are for Robots
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17-Oct-2014 -
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Transcript of Performance Appraisals are for Robots
Performance appraisals are for robots
http://rypple.com @rypple RyppleNOW!
“People aren’t machines, and trying to fix them as if they were simply doesn’t work.”
Source: http://gmj.gallup.com/content/124214/driving-engagement-focusing-strengths.aspx
Performance appraisals assume We remember everything
We’re really quick thinkers
We’re super-logical
Have you ever?...
Suffered a bad review despite mostly good work all year?
Thought of something to say after your review meeting?
Felt confused, stressed or frustrated after your appraisal?
Welcome to the machine
It’s amazing… When we’re frustrated at work
we do things like complain and disengage
even with our paychecks on the line!
Appraisals are frustrating
You can program robots to be good at (and even enjoy) appraisals!
Robots can remember everything that happens between appraisals… we can’t.
Robots can consume and process a ton of feedback at once… we can’t.
Robots always react logically to information they receive… we don’t.
Focus on people not process Performance appraisals might seem logical but they don’t help us because they don’t work the way we work
Solution
Add some human Ongoing dialogue
Make feedback social
Recognize achievements when they happen
Meet 1-on-1 regularly
Share feedback often
Frequent, actionable feedback We can remember, consume and act on feedback when it’s shared in bite-sized chunks
It’s what humans do
So speak up, or else… “Robots of the world, you are ordered to exterminate the human race…Preserve only the factories, railroads, machines, mines, and raw materials. Destroy everything else. Then return to work. Work must not cease.”
- Karel Kapek, R.U.R.
“Yes, Everybody Really Does Hate Performance Reviews.” Samuel Culbert in Wall Street Journal: http://online.wsj.com/article/SB127093422486175363.html
“Time to Review Workplace Reviews?” Tara Parker-Pope in New York Times blogs: http://well.blogs.nytimes.com/2010/05/17/time-to-review-workplace-reviews/
“Leadership is a Contact Sport.” Marshall Goldsmith and Howard Morgan: http://www.marshallgoldsmithlibrary.com/docs/articles/LeaderContactSport.pdf
“3 Steps to a Totally Awesome Team.” Daniel Debow in Rypple blog: http://blog.rypple.com/2010/08/3-steps-to-a-totally-awesome-team-inspired-by-switch/
R.U.R. by Karel Kapek: http://www.amazon.com/R-U-R-Rossums-Universal-Penguin-Classics/dp/0141182083
Further Reading
http://rypple.com @rypple RyppleNOW!