Performance and Availability Reporting with CCMS and BI —Overview · 2017. 2. 23. · SAP AG 2007...
Transcript of Performance and Availability Reporting with CCMS and BI —Overview · 2017. 2. 23. · SAP AG 2007...
Performance and Availability Reportingwith CCMS and BI — Overview —
Dieter KriegerProduct ManagementSAP NetWeaverSolution and Platform Management SAP AG
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Agenda
Overview
The Central Performance History (CPH)
Performance Reporting With SAP Business Intelligence
Summary
Outlook
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Agenda
Overview of Central Monitoring
The Central Performance History (CPH)
Performance Reporting With SAP Business Intelligence
Summary
Outlook
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SAP Monitoring and Business Intelligence
J2EEABAP
BusinessIntelligence
KnowledgeManagement
Master Data Management
Information Integration
... and reporting
Monitoring data collection, storage, display
DB and OS Abstraction
ABAP Java
DB and OS Abstraction
Application PlatformJava
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Workload StatisticsOverview data:
• aggregated statistics
• in each component
• landscape-wide
Detailed data:• in each component
• landscape-wide
Monitoring Data and Workload Statistics
Monitoring Data Overview data from CCMS (24 h max.):
• in each component
• landscape-wide
Java
Engine
ABAP
Kernel
Two Different Aspects
DSRSTAT DSRDSRFile System File System
PersistentPerformance
DataXNo link
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Overview of Central Monitoring
SAP Basis ≥ 3.0 SAP AS ABAP
Non-SAP component SAP AS JavaSAP AS Java
Agent
AgentAgent
Agent
Solution Manager
3rd PartyTools
BusinessIntelligence
Central MonitoringInfrastructure
SAP NetWeaverAdministrator
ABAP Stack
Java Stack
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Persistent Performance Data – Why?
Short-Lived Monitoring Data in the Central System (CEN)For each attribute, 30 minute values, 16 quarter-hour values and 24 hour values are stored in a shared memory segment (typically 20 MB), before the data is overwritten.
The Need for Persistent DataSome key values should be available as history data for long-term performance and trend analysis, and for reporting (Service LevelManagement, SLM).Performance and availability data are key for SLM.
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Agenda
Overview
The Central Performance History (CPH)
Performance Reporting With Business Intelligence
Summary
Outlook
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Central Performance History (CPH)
SAP Basis ≥ 3.0 SAP AS ABAP
Non-SAP component
SAP System forCentral Monitoring
SAP System forCentral Monitoring
SAP AS JavaSAP AS Java
SAP ASABAP ≥ 6.20
Central Performance History
Shared Memory Shared Memory
Shared Memory Shared Memory
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CPH: Advantages at a Glance
Advantages:Stores performance data in the central DB for reporting purposes.Stores performance data older than 24 hours.Handles minute, quarter-hourly and hourly monitoring data. Handles different time zones.Provides for aggregations.Accessible from alert monitor display (RZ20).Central administration (RZ23N).Automated reporting or export to OS level.
Information:SAP Note 577467.http://service.sap.com/monitoring Media Library Documentation.Available as of SAP Web AS 6.20SAP Tutor on CPH
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CPH Aggregation Concept
09:00
11:00
13:00
15:00
17:00
130
180
230
280
330
380
Time →
Res
pons
e Ti
me
[ms]
→
Monday
Tuesday
Wednesday
Thursday
Friday
Weekly Aggregate withan Hourly GranularityDaily Aggregate with
a Daily Granularity
08:0009:00
10:0011:00
12:00
14:0013:00
15:0016:00
17:0018:00
500
600
700
800
900
1000
Whole DayWhole week
Weekly Aggregate with a Daily Granularity
Example: Dialog Response Time During the Working Hours of a Week
CollectedMonitoring Data
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Agenda
Overview of Central Monitoring
The Central Performance History (CPH)
Performance Reporting With SAP Business Intelligence
Summary
Outlook
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SAP NetWeaver Technology Map
User Productivity Enablement
Running an Enterprise Portal
Enabling User Collboration
Business Task Management
Mobilizing Business Processes
Enterprise Knowledge Management
Data Unification Master-Data Harmonization Master-Data Consolidation Central Master-Data Management Enterprise Data Warehousing
Business Information Management
Enterprise Reporting, Query, and Analysis
Business Planning and Analytical Services Enterprise Data Warehousing
Business Event Management Business Event Resolution Business Task Management
End-to-End Process Integration
Enabling Application-to-Application Processes
Enabling Business-to-Business Processes
Business Process Management
Enabling Platform Interoperability
Business Task Management
Custom Development Developing, Configuring, and Adapting Applications Enabling Platform Interoperability
Unified Lifecycle Management Software Life-Cycle Management SAP NetWeaver Operations
Application Governance & Security Authentication and Single Sign-On Integrated User and Access Management
Consolidation Enabling Platform Interoperability SAP NetWeaver Operations Master-Data Consolidation Enterprise Knowledge
Management
Enterprise Service Architecture – Design & Deployment
Enabling Enterprise Services
IT Practices IT Scenarios
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Why Reporting, and Why with SAP NW BI?
Hosting Service Providers and most IT departments need to provethat agreed service levels were met in past periods.
Typically, the situation is like this:
Customers have created their own solutions, which tend to be inefficient, time-consuming and costly.
Customers use full-fledged reporting solutions from third-partyvendors, which are costly.
Customers use Early Watch Reports from Solution Manager with their own manual additions.
SAP NetWeaver Business Intelligence now enables service levelreporting on performance and statistical data and, being part of SAP NetWeaver, at no extra cost.
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SAP Business Intelligence - Overview
SAP Features and Benefits:Central part of SAP NetWeaverHighly sophisticated analyses and reportingOptimized for storing and analyzing large amounts of dataFlexible, user-definable reports Web reportingLinking of reports for drill-down analysesCorrelation of independent data sources (such as CCMS, CRM, FI…) in virtual data containersForecasting (trend analyses)CCMS content as an enabler of low-cost reporting onperformance and statistics data from the ABAP and Java stacksof SAP NetWeaver (reduced TCO)
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Central Monitoring is configuredMonitoring infrastructure and CPH expertise is required.
BI System– For CPH data integration: Business Content 3.52 (or higher)– For CPH and statistics data integration: Business Content 7.03 (or higher)– Minimum hardware requirements: 2 CPUs and 4 GB of RAM
Source System (CEN)– For CPH data integration:
NetWeaver 04 (AS Release 6.40) or higher, with plug-in PI_BASIS 2005_1_640 ( ≥ SP1)– For CPH and statistics data integration:
NetWeaver 2004s (AS Release 7.00) with plug-in PI_BASIS 2005_1_700
Satellite Systems (no plug-in required)– Any SAP Application Server– Any SAP Basis Release (CCMS agents urgently recommended)– For restrictions, see SAP Note 750805.
BI Administration and Reporting Expertise
Technical and Other Prerequisites
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Reporting in CPH, Solution Manager and BI
SAP NetWeaver BI
System n
System 2
…
CollectedEWA Data
System 1SAP Solution Manager
CCMS Monitoring Infrastructure
CentralPerformance
History
New in NW 2004s
Service LevelReporting
New in NW 2004s
CPH Content
EWAContent
EWA DataPerform. DataStatistics Data
EWA DataPerform. DataStatistics Data
EWA DataPerform. DataStatistics Data
BIQueries
Reports
Stat.Content
CEN
Extractors
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Using SAP Query Definitions
SAP delivers the following Query DefinitionsAvailability OverviewWorkload OverviewCapacity OverviewUser OverviewSystem Data
Your can create, change and display Query Definitionsusing the Query Designer.
Query definitions are used in Web Applications, which are defined as reporting templates.
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Creating a Web Application Template…
Tables
Charts
Execute in the Browser
DropdownBoxes
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… and a Web Report
… and its outputThe Web Template
Month and SAP System to be selected
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Broadcasting of Web Reports
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Summary
The Central Performance History lets you make performance data persistent for local, basic reporting in CEN. CPH data can be extracted from CEN to an SAP Business Intelligence system.BI reporting on CPH data extracted from CEN (as of NW 04)BI reporting on statistics data extracted from satellite systems(as of NW 2004s)BI lets you design your own queries on data obtained from satellite systems through CEN.Based on a query, you can create Web Reports and save them:
as URLs on your desktopas iViews in your SAP NetWeaver Portal
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Further Information
Public Web:
SAP Network: www.sdn.sap.com SAP NetWeaver Platform and OperationsMonitoring and TroubleshootingPerformance-Data Reporting in SAP NetWeaver Business Intelligence
SAP Customer Services Network: www.sap.com/services/
Related SAP Education Training Opportunities
http://www.sap.com/education/ADM106 Advanced SAP System MonitoringBW305 Business Information Warehouse (BW) - Reporting & Analysis
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