Performance Analysis

120
Performance Analysis of Import and Export Activities of R. R. Apparels Ltd. +8801916286988(sell number) Dipock Mondal Department of Business Administration Northern University Bangladesh Date of Submission: 08 th November, 2009 1

description

hi! I am Dipock Mondal student of NUB Bangladesh.

Transcript of Performance Analysis

Page 1: Performance Analysis

Performance Analysis of Import and Export Activities of R. R. Apparels Ltd.

+8801916286988(sell number)

Dipock Mondal

Department of Business Administration

Northern University Bangladesh

Date of Submission: 08th November, 2009

Performance Analysis of Import and Export Activities of R. R. Apparels Ltd.

1

Page 2: Performance Analysis

Supervised By:Ms. Jannatul Mawa Nupur

Senior Lecturer in Marketing Department of Business Administration

Northern University Bangladesh

Submitted By:Dipock Mondal

Department of Business AdministrationNorthern University Bangladesh

Date of Submission: 08th November, 2009

Student Declaration

I am Syed Nazmul Hossain here by declare that the work presented in this report

titled Performance analysis of Import and Export Activities of R. R. Apparels

2

Page 3: Performance Analysis

Ltd has been carried out by me and has not been previously submitted to any other University or organization for an academic qualification, certificate, diploma, or degree.

Signature

……………………………..Syed Nazmul HossainID- BBA 050360180Major in Human Resource ManagementBachelor of Business AdministrationNorthern University Bangladesh

Certificate of Acceptance

This is to certify that the internship report Performance analysis of Import and

Export Activities of R. R. Apparels Ltd is submitted in partial fulfillment of the

3

Page 4: Performance Analysis

requirements of Bachelor of Business Administration program, Northern University

Bangladesh, which is accepted in form and quality.

Supervisor Committee chairman Ms Jannatul Mawa NupurSenior Lecturer in Marketing Department of Business AdministrationNorthern University Bangladesh

Letter of transmittal

8th November,2009

4

Page 5: Performance Analysis

Ms. Jannatul Mawa NupurSenior Lecturer in Marketing Department of Business AdministrationNorthern University Bangladesh

Subject: Submission of internship report titled Performance analysis of Import and Export Activities of R. R. Apparels Ltd.

Dear Madam,

It is great pleasure for me to submit the internship report on Performance analysis of Import and Export Activities of R. R. Apparels Ltd, an official part of “R.R. Apparels Ltd” for the partial fulfillment for the Degree of “Bachelor of Business Administration”.

Although the preparation of the study wasn’t an easy task for me, I enjoyed the challenge and tried to face the problems with patience. This study gave me a real life experience and opens our eyes to the actual business environment. It helped me to gathering various aspects of knowledge and increased observation power regarding a business and its regular operation.

I have provided my best effort to prepare this report. I hope my internship report meet your expectation. However, if you need my clarification from any part of this report then please let me know me about it and I will try my best to make that understandable.

Sincerely yours,

Dipock Mondal

Major in Human Resource ManagementDepartment of Business AdministrationNorthern University Bangladesh

ACKNOWLEDGEMENT

5

Page 6: Performance Analysis

All praise and utmost prayers to be almighty how is the source of all power and

knowledge, more tanks to is almighty Allah for giving me to complete my research

work in time despite my personal troubles and hazards.

It is a great pleasure of having the opportunity of expressing my deepest since of

gratitude, heart-felt thanks and sincere appreciation and greatest indebt ness to my

reverend supervisor Ms. Jannatul Mawa Nupur, Senior Lecturer of Business

Administration discipline, Northern University Bangladesh, Dhaka campus for his

constant guidance, excellent cooperation and continuous encouragement without how

is this work would not have been possible.

I am very much indebt in the department of BBA to giving me the opportunity to do

the intern in an organization. As well as I am also grateful to the management of R. R.

Apparels Ltd. for the internship program at their organization who allowed me

supplied me necessary formation documents and sacrifices their valuable time.

I am highly obliged to Mohammad Jalal Hossain Laizu, Commercial General

Manage of R.R.Apparels Ltd who supervise and allowed and supplied me necessary

information. I am grateful Mr. Mizan Sr. Executive of Marketing. I also grateful to

Mr. Mosiur Junior Commercial officer.

I would also like to express my profound gratitude to Mr. Arman, Manager of

Merchandising Division. And all the staff of R.R. Apparels Ltd. who has provided me

various informations those are most necessary for my internship program.

Acronyms

BGMEA- Bangladesh Garment Manufacturer and Exporter Association

6

Page 7: Performance Analysis

EPB- Export Promotion Bureau

NBR- National Board of Revenue

ICSID- International Centre for the Settlement of Investment Dispute

GSP- Generalized System Preference

BTMEA- Bangladesh Textile Manufacturer and Exporter Association

CO- Country of Origin

OPIC- Overseas Private Investment Corporation

BEPZ - Bangladesh Export Processing Zones

L/C- Letter of Credit

B2B L/C- Back to Back Letter of Credit

MIS - Management Information Department

HRD - Human resource Development Department

RMG - Ready Made Garments

MAIS - Management Accounting Information System

MIS - Management Information System

LDC- Least Developed Country

Table of Contents

7

Page 8: Performance Analysis

Si. No:Particulars

Page No:

Executive Summery

Chapter-1: Introduction01-08

1.1 Introduction 01

1.2 Origin of the report 01

1.3 Objectives of the study 1-2

1.4 Scope of the study 02

1.5 Research questions and hypothesis 03

1.6 Types and sources of information 04

1.7 Study methodology 04-08

1.8 Limitation of the study 09

Chapter-2: The Company Profile 10-142.1 Establishment and history 102.2 Main buyers of R. R. Apparels 112.3 Organization Chart 122.4 Management Structure 132.5 Functional Department of R. R. Apparels Ltd 13-14

2.5.1

Production Department 13

2.5.2

Marketing & Sales 14

2.5.3

Planning, Commercial and Marketing 14

2.5.4

Procurement Department 14

2.5.5

Computer Department 14

2.7.5

Finance & Accounts 14

Chapter-3: Internship Position and Duties 15-173.1 Specific Internship Position & Duties 15-163.2 Major Learning Points 17

Chapter-4: Findings and Analysis18-54

4.1 Frequency table 18-41

4.2 Cross Tabulation 42-47

4.3 Correlations 48-51

4.4 SWOT Analysis 52-53

8

Page 9: Performance Analysis

4.6.1 Strengths 52

4.6.2 Weaknesses 53

4..6.3 Opportunities 54

4.6.4 Threats 54

Chapter-5: Conclusion and Recommendations

55-56

5.1 Conclusion 55

5.2 Recommendations 56

References

Appendixes-XV

Executive Summary

9

Page 10: Performance Analysis

R. R. Apparels Ltd is a sweater manufacturing company that incorporated in1997 to

operate their business in the country. The company is operating through a well

defined management structure headed by a chief Executive Officer under whom

there are various departmental heads and according to hierarchy, various senior and

mid level management staffs. The chief executives officer and departmental heads

meet at regular interval. Mainly I have done my internship in commercial sector of

R. R. Apparels Ltd. I work under the supervision of commercial general manager.

There my main task was preparing different type of papers for BGMEA, EPB,

custom, chamber of commerce and bank. During my internship period my daily task

was taking data from the buying house and sends it to the factory to produce the

goods as their instruction through the E-mail or send it to the factory physically.

Through the SPSS software I have done different types of analysis. There are five

types of analytical table are cited in my report. That helps us to easily identify the

performance of R. R. Apparels Ltd. Through though analysis we can easily identify

the present condition of the country like what their strength, what is their weakness

etc. As R.R. Apparels is a commercial organization in our country and wanted to

make a surplus over their business, they needs to take some initial steps to solve

their existing problem. Though the officials of the company were gave positive

information about the company in most of the cases. There are some problems in R.

R. Apparels Ltd to develop its business more like illegal practice in different

governmental offices, lack of better transportation system and lack of modern

working system of different organization related with import and export activities of

R. R. Apparels Ltd and many more. If government create better opportunities for the

owner of the garments company in case of import and export activities like faster

Customs activities, install modern technology, change the old Procedure of official

activities etc then it will better for import and export activities of R. R. Apparels Ltd.

10

Page 11: Performance Analysis

1.1. Introduction and Background:

Internship is mandatory for all BBA students to fulfill the degree of Bachelor of

Business Administration because it gives a first hand experience of the complexities

of practical life that means the practical job situation. As a result it makes benefited

the students by relates their acquired knowledge with practical job life. The prime

objective of the internship program is to work under organizational environment so

that, we can tern up ourselves as professionals with practical experience and can get a

opportunity to reconcile the theoretical knowledge with real life situation. For this

reason internship is an indispensable part of BBA program. I tried to prepare this

report on the basis of practical knowledge, which I gather from this organization.

R. R. Apparels Ltd is a sweater manufacturing company that incorporated in1997 to

operate their business in the country. It is a fully export oriented manufacturing

company. Near about 73% export earning of our country comes from ready made

garments industry. For this reason import and export activities play very vital role for

our economic development. That is why I am interested to conduct my study on this

import and export activities of R. R. Apparels Ltd.

1.2. Origin of the report:

R. R. Apparels Ltd. is a large organization in our country. I had to involve all most all

activities related with import and export. I had to involve in the sweater section of the

company. I work only in head office of the company. The report mainly concentrates

on all activities related with import and export of sweater products of R. R. Apparels

Ltd.

1.3. Objectives of the study:

The objectives of this study are divided into two segments. First one is the broad

objectives and another one is specific objectives.

Broad objectives:

The study has two broad objectives behind this research. Those are follows –

To identify how effectively R. R. Apparels Ltd performs its import related

activities.

11

Page 12: Performance Analysis

To analyze how effectively R. R. Apparels Ltd performs its export related

activities.

Specific objectives:

This study has some relevant objective that is also very necessary to perform this

study like-

To know the activities of the related organizations of R. R. Apparels Ltd.

like bank, BGMEA, BTMEA, Customs, Chamber of Commerce etc to

entire import and export activities.

To analyze the problems of those particular organization/s that affect/s the

activities of R.R Apparels Ltd.

To identify whether the government rules and regulations are supportive

for the activities of those organizations or not.

1.4. Scope of the study:

This study that means import and export activities have huge necessity for a country.

A country’s economy largely depends on its import and export activities. So in the

organizational level the essentiality of those activities is boundary less. There is a

huge scope of this study in our country. Some of the areas are given below-

It will be possible to conduct a study on performance evaluation of import

activities in any type of organization in our country.

It will be possible to conduct a study on performance evaluation of export

activities in any type of organization in our country.

Through this study it will be possible to conduct a study on identifying the

problem of import and export activities.

Through this study it will be possible to conduct a study on find out the

possible solution of import and export activity’s problem.

Can conduct a study on how to develop a country’s economy through import

and export activities.

1.5. Research Questions and Hypothesis:

12

Page 13: Performance Analysis

The main research question the study will try to answer is performance analysis of

import and export activities of R. R. Apparels Ltd. The study have developed the

following hypothesis for the study: The performance of import and export activities is

influenced by the following hypothesis.

H1: The performance depends on how smoothly company operates its import

activities.

H2: The performance depends on how smoothly company operates its export activities

H3: The performance of import and export activities affected by the effectiveness of

bank activities.

H4: The performance of import and export activities largely depends on the timely

completion of the BGMEA activities.

H5: Properly and timely completion of BTMEA formalities assist the performance of

import and export activities of R. R. Apparels.

H6: The performance of import and export activities rely on the successfully

completion of EPB activities

H7: The activities of Chamber of Commerce and Foreign Ministry should have effect

on the performance of import and export activities of R. R. Apparels.

H8: The faster Customs activities greatly assist the performance of import and export

activities of R. R. Apparels.

H9: The performance of import and export activities relies on the systematic and

organized information system of the company.

H10: Maintaining successful relationship with the buyer and communicate with

Transportation Companies in due time to assist the performance of import and export

activities.

1.6. Types and Sources of Information:

13

Page 14: Performance Analysis

The study will be performed based on the primary and secondary data. The primary

data will be collected by interviewing different operational departments of R. R.

Apparels. The sources of secondary data were also the different operational

departmental office of R. R. Apparels. The secondary data that was collected were as

follows-

Information Department

Bank activities Banking department

BGMEA activities BGMEA department

EPB and CO related activities EPB department

Customs activities Custom department

BTMEA activities BTMEA department

Buyer related information Public relation department

Import activities & Export activities Import and Export department

Foreign Ministry and Chamber of

Commerce activities

Import and Export department

1.7. Study Methodology:

14

Page 15: Performance Analysis

1.7.1. Data Gathering Method: I have used both primary and secondary data for

preparing this report. But most of the data are collected from primary source. I

observed various activities of R. R. Apparels Ltd. My practical experience in R. R.

Apparels Ltd. was a great source of information.

(A) Primary source of Data:

Primary data is collected through questionnaire survey on 30 officials

of different departments of R. R. Apparels Ltd.

Day to day desk job (Informal conversation with the clients)

(B) Secondary sources of Data

Annual report on R. R. Apparels Ltd.

Prospectus of R. R. Apparels Ltd.

Published journal and articles on textile market in Bangladesh.

Some of the data are collected from internet and newspaper.

To collect that information I used observation, survey and questionnaire

method .Most of the cases I used questionnaire method because this method is very

easy to collect information vastly and within a short time. I was prepared a close

ended questionnaire to collect information from my respondent. I was used

probability sampling method to select my respondent. Finally I placed that

information into the SPSS software to analyze the overall import and export

performance of R. Apparels Ltd.

A close ended question is used to collect the data from the respondent. Ten

hypotheses have been constructed to develop attributes, which are expected to have

strong impact on the performance of import and export activities of the “R. R.

Apparels”. The respondent will respond under each attributes into a five point likert

scale with “strongly agree” resulting to a higher degree of satisfaction and with

“strongly disagree” resulting to a lower degree of satisfaction. The construct and

operational definition of each hypothesis is given in annex-1 to this report. Some

demographic question will be in the questionnaire for more in-depth interpretation of

the respondent.

1.7.2. Sampling Plan and Sample Size:

15

Page 16: Performance Analysis

Study population:

The first step of the sampling design is to define the study population. Due to time

restrictions and other limitations my survey will restrict only into the R. R. Apparels

head office and factory office.

To settle the study population I took the higher level, higher middle, middle level and

lower level official and those officials from different departments like Commercial (9

officials), merchandiser (11 officials), factory level (7 officials) and marketing (3

officials) as a source of my information. The number of population of the study is not

so large because the R. R. Apparels is not a so large organization and due to time

restriction. The number of higher and middle level employee is not large. I took only

higher and middle level employee because of the accuracy of information that is very

essential to reach an acceptable position.

Sampling Frame:

At first wrote some of the officials name and make a list which was include the entire

official of those particular offices. From their some of the officials are picked up as

the sample for the study. Not all the officials are selected. Because all the respondent

are selected due to their importance of the company and those personnel who are

more related to this study that means who has significant role in those activities.

Sampling method:

There is not huge number of officials in the area mention above. It is not possible to

do a survey among of them all. So we have decided to use clustered sampling in order

to pick of our sample. Firstly the officials of the company divided into four different

clusters depending on their level of position like higher level, higher middle, middle

level and lower level and then depending on their activities in the office, the officials

are also divided into another four clusters like commercial, merchandiser, factory

level and marketing. The number of respondents of each cluster is given in the sample

table.

Sample size:

16

Page 17: Performance Analysis

The total sample size for my study will be 30. I will try to collect all of my

information from both offices of R. R. Apparels. Thus the total sample size for my

study is 30 higher, middle and lower level officials. Now the number of officials in

each level and department from whom the information of the study collected are cited

below.

Sample Table:

Officials Higher Higher-Middle Middle Lower

Number 2 7 10 11

Officials Commercial Merchandiser Factory Marketing

Number 9 11 7 3

1.7.3. Model:

In principle, to estimate the factors that affect the performance analysis of import and

export activities of the R. R. Apparels we shall need to model the performance using

the hypothesis develop for the study. The key measures are to treat the performance as

our dependent variable which is influenced by different independent variables that

measures the performance of the import and export activities. For this we need to

identify different indicators which can be used to measure these quantitative variables.

The basic model for the study is the following-

Performance = f (import, export, bank, BGMEA, EPB, chamber and foreign ministry,

customs, information system, buyer and transportation, BTMEA)

Performance analysis of import and export activities of R. R. Apparels Ltd is depends

largely on the overall effectiveness and efficiency of the company’s entire activities.

we can measure the performance of import and export activities as a dummy variable

and run the following binary logistic regression to model the performance of import

and export activities of R. R. Apparels Ltd.

17

Page 18: Performance Analysis

Performance = + 1 import + 2 export + 3 bank + 4 BGMEA + 5 chamber

and foreign ministry + 6 customs + 7 information system + 8 EPB + 9 buyer

and transportation + 10 BTMEA.

1.7.4. Coding, Tabulation and Analysis Procedure:

The response of the respondent will be entered to the computer for tabulation and

analysis. SPSS 16.0 will be used to analysis the data. There is primarily a single type

of analysis we will be focusing on-

- Regression and correlation analysis to find out if and what extent the

constructs explain the performance of import and export activities of the “R.

R. Apparels”.

1.8. Limitation of the study:

18

Page 19: Performance Analysis

1 Lack of time: Lack of time one of the major limitation of the study was limited

time. The nine allocation of the study was inadequate. Because in this short time

one inter student had to both attend the office and also do the survey. For the

scarcity of time I could not communicate largely with concern persons and

authority, which would be very helpful for preparing, the report could be made

much more comprehensive.

2 Administrative secrecy: Another major problem every private company

maintains some secrecy of its all import and export activities. The authority kept

much information as secrete.

3 Unwilling to response: while communicating with responsive persons most of

this was very busy in their daily work at that time. So they were not eager to

answer my question and should me many causes to avoid me.

4 Lack of adequate information: There were lacks of necessary information what

I was needed. That is primary and secondary data.

5 Improper training: The training department has failed to give proper direction.

6 Lack of systematic up gradation: Information system is not updated.

7 Lack of knowledge: Lack of Proper and modern knowledge about textile and

apparels industries.

2.1. About R. R. Apparels LTD

19

Page 20: Performance Analysis

Corporate Headquarter

127 Motijil commercial areas

Dhaka Bangladesh

Phone: 9298205

Fax: 9297539

E-mail: [email protected]

Web: www.rrapparels.bd.org

Operational Headquarter

PLOT-A 140, A141 (PART)

BSCIC KONABARI,

GAZIPUR, BANGLADESH.

Factory

PLOT-A 140, A141 (PART), BSCIC KONABARI, GAZIPUR, BANGLADESH.

Date of Incorporation

The company was incorporated in 30 May, 1997.

Commercial Production

The company started its commercial production in the year of 1998.

Business Line

Manufacturing of sweater and export it into the US, Canada, European etc market.

Listing Status

Private Listed Company.

Authorized Capital in BDT:

1,60 Million Taka

Number of Sweater Loom Installed:

610

Number of Spindles Loom Installed:

75,520

Production Capacity:

17 Million Sweaters

Number of Employees:

The total number of employees in R.R. Apparels is 575.

2.2. Main Buyers of R. R. Apparels:

20

Page 21: Performance Analysis

R. R. Apparel Ltd offer readymade garments, as its product. The main customers of

R. R. Apparel Ltd are from Europe and America. The main customers of this

organization are listed below:

Inditex (zara and bershka)-Spain

JC penny purchasing corporation-USA

Charter house holding- UK

Mother care-UK

The cotton group SH- Belgium

GH imported merchandise- Canada

Lindex

Orsay GMBH-Germany

PVH

Perry Ellis

Shoeby

Matalan-Canada

Bulham Colon-France

Vethir- France

2.3. ORAGANIZATION CHART

21

Page 22: Performance Analysis

R. R. Apparel Ltd

Figure: Organizational Chart

2.4. Management Structure:

22

Chairman/ MD

Vice Chairman

Executive Director & CEO

Director Supervisor Director Finance & Planning

Director Customer Service

Director Manufacturing

Administration

Human Resource

Information

Procurement

Commercial Design Factory

Corporate Finance

Accounting & Tax

Planning

Marketing

Sale

Human Resource

Quality Assurance

Materials

Head International Audit

Page 23: Performance Analysis

The company is operating through a well defined management structure headed by a

chief Executive Officer under whom there are various departmental heads and

according to hierarchy, various senior and mid level management staffs. The chief

executives officer and departmental heads meet at regular interval.

The board of director is responsible to the share holders for the strategy development

of the company, the management of the company’s assets in a way that maximized

performance and the control of the operation of the business.

The board of the directors is responsible for approving company policy and is

responsible to share holders for the company’s financial and operational performance.

Responsibility for the development and implementation of company policy and

strategy, day to day operational issues is delegated by the board to the management of

the company.

2.5. Functional Department of R. R. Apparels Ltd:

R. R. Apparel Ltd. is one of the structured organizations .All the responsibilities of the

company are divided to nine different departments. The department looks after total

factory operations. It has a number of sections and each section has definite

responsibility.

1. Production Department

2. Marketing and Sales

3. Planning, Commercial & Marketing

4. Procurement Department

5. Computer Department

6. Finance and Accounts

7. Management Information Department (MIS)

8. Administration Department

9. Human Resource Development (HRD) Department

2.5.1. Production Department:

The production depart is headed by director operation and has wide range

responsibilities. This department looks after total factory operations. It has a number

of sections, namely production planning, administration, stores and go down, power

and fuel, maintained and delivery sections. Each section has definite responsibility.

23

Page 24: Performance Analysis

2.5.2. Marketing & Sales:

The main duty for the marketing department is to collect buyer. The search for the

buyers, who are looking for RMGs from Bangladesh, comes from deferent part of the

world. As the buyers are highly concern in sweater they test the sample and marketing

department deals this sample- testing price and time of shipment.

2.5.3. Planning, Commercial and Marketing:

As the company’s product is very sensitive that without period specification no buyer

will take any sweater product until and unless the construction matches exactly with

their requirement. So getting the contract of order from marketing department they

prepare and order Execution schedule specifying the amount and construction of the

yearn for production department considering lead time they sent the schedule at least

two month prior to the production. And finally they sent a production order to the

production department confirming the contract.

2.5.4. Procurement Department:

The principal function of the procurement department is to source the materials both

local and foreign as required and requested by the user department. In the case of

imported materials the responsibility of the procurement department included the

establishment of L/C in favor of foreign vendors

2.5.5. Finance & Accounts:

The department comprises two sections- Finance & accounts. Finance is mainly

responsible for source and uses of funds, and inventory management. In this

connection they have to prepare a number of reports necessary to express the

inventory position and have to go to the factory at least ounces in a month to inspect

the physical position of the inventory and to investigate weather there are anomalies

in records and physical existence. Another task of the department is to deal with the

long-term lone in paying the installment and interest.

The final result of all the works in the accounts department are financial statement

balance sheet. Profit & lose accounts, Cash Flow statement etc. to produce such report

there deal a lot of works. The department is required to do the same for monthly than

quarterly and finally for the year. All the payment is through the accounts department.

It may be for raw materials purses of salary of the employees any other expanses.

Similarly all the Inflows are through the accounts.

3.1. Specific Internship Position & Duties:

24

Page 25: Performance Analysis

Mainly I have done my internship in commercial sector of R. R. Apparels Ltd. I work

under the supervision of commercial general manager. There my main task was

preparing different type of papers for BGMEA, EPB, custom, chamber of commerce

and bank. During my internship period my daily task was taking data from the buying

house and sends it to the factory to produce the goods as their instruction through the

E-mail or send it to the factory physically. Some time I was physically submitted

different type of papers and documents to BGMEA, EPB, custom, chamber of

commerce and bank.

As most of the time I have to manipulate with various raw data so that time I was also

able to help accounting and merchandising division by providing various necessary

data. In preparing database, papers, documents I have used Microsoft Excel and

Microsoft Word and Microsoft Access I also took access to the Internet and office

Internet for providing and taking necessary information.

In my internship period I also used printer and photocopier to collect the hard copy of

data. That time I had to provide these data to the concern party as required. In the

course of my internship I also did some task in the marketing division. Some of the

task during my internship is mention bellow:

To check daily E-mail of the different buying houses. I tried to communicate

with buying house and identify our order, which are beneficiaries for this

organization. Most of the times we are communicate with them on E-mail.

Buying houses wants to me fabric commercial invoice, packing list, UD copy,

B/L copy etc. I give them those and every day I prepare documents, which is

necessary for our organization.

To compare their orders in the percentage base. For this reason I collect last

month data to compare increasing or decreasing rate in the percentage base.

To accumulate there orders at the end of the month. At the end of the month I

have collect data and tried to compare data with previous month. Then I

inform it to the mid-level authority.

To receive organizations or customers phone call for providing required

information. Some time buyer call me and try to get information about our

working progressing and try to know about our goods processing procedure

then I provide them all the information.

25

Page 26: Performance Analysis

To Prepare BGMEA documents, I always contact with the permanent officials

of this department and all the papers to complete Utilization Declaration I

prepared with the help of those personnel.

To prepare EPB, bank, chamber of commerce related papers and documents

with the help of the officials of specific department.

To communicate with the yearn factory to get my yarn which is necessary

yearn for my sweater as the buyer requirements. In the mean time I visit the

factory and I saw how they produce the yarn. I saw there firstly they collect

the cotton from Thailand, India, Pakistan and then they processing it in their

comber matching and finally this matching produce the yarn.

To prepare documents and print it out, photocopy documents that is very

important for this organization.

I communicated with the design studio. At first buyer came in the studio for

checking our design. I try to show my design, which is previously produced in

this factory.

I collected cheek from the accounts at the end of the month. And give it to my

concern party.

I communicated with the quality control department to prepare notification

letter for sweater product. Quality of sweater is good or bad I tried to identify

it by using their quality control department.

26

Page 27: Performance Analysis

3.2 Major Learning Points:

During the time of internship program in the R. R. Apparels Ltd., I assemble many

learning things, which inspire me. The learning things are pointed in the following-

At the time of my internship period I learnt how to make a document for the

buyer order and try to summarize how many order collect in a month and how

many sweaters sale in a month.

Before joining as an internee in the R. R. Apparels Ltd. I do not understand

properly about the sweater exporting and raw materials importing process.

After three month of working period I have a clear conception about the

sweater exporting and raw materials importing process.

Various problems arise in the import and export activities of R. R. Apparels

Ltd. then I need to communicate with the concern party for the problem. For

this reason my communication skill grows tremendously.

Before working in the R. R. Apparels Ltd I have no job experience and have

no concept how an organization follows time management. After working in

the R. R. Apparels Ltd I have clear conception about time management

practices of an organization.

Adoption in any situation is not so easy. Every time I try to communicate with

the higher authority and lots of employee who working here. I try to

communicate with them for my necessary information. For this reason I things

my adaptation power have been increased.

Before working in R. R. Apparels Ltd I was not good speaker in English. But

after working in the R. R. Apparels Ltd I gathered some experience to

communication in English effectively.

I have no idea about yarn, measurement of yearn process but now I have clear

idea about the measurement of yearn.

In the time of my internship I learnt about how a person can develop his career

and maintain his subordinate.

I have learnt different activities of related organizations like bank, BGMEA,

BTMEA, Customs, Chamber of Commerce etc that affect the movement of R.

R. Apparels Ltd.

I learnt about the corporate culture, which is strictly maintained by the

organization.

27

Page 28: Performance Analysis

Performance analysis of import and export activities of R. R. Apparels Ltd is an

analytical study. The main analysis is conducted through different table and graphical

representation. To analyze the performance of the company, here use the SPSS

software to shows frequency, means correlation among the different variables. Now

sequentially represent the finding of this study.

4.1. Table- 1: Frequency table

Demographic Q1: Yours time duration in R. R. Apparels Ltd.

Freque

ncy

Percent

1-3 years 13 43.3

3-6 years 12 40

6-9 years 4 13.3

9 years above 1 3.3

Total 30 100

Source: Field work

This table indicates that 13 respondents continue their job in this company 1-3 years,

12 respondents continue their job in this company 3-6 years, 4 respondents continue

their job in this company 6-9 years and 01 respondent continue their job in this

company 9 years above. The above mentioned Pie chart shows the percentage of

employees who related with the company in different time duration.

28

Yours time duration in R. R. Apparels Ltd.

44%

40%

13% 3%

1-3 years

3-6 years

6-9 years

9 yearsabove

Page 29: Performance Analysis

Demographic Q2: Now you are working among higher level to lower level.

Frequency Percent

higher 2 6.7

higher

middle7 23.3

middle 10 33.3

lower 11 36.7

Total 30 100

Source: Field work

This table indicates that 2(6.7%) respondents were higher level, 7 (23.3%)

respondents were higher middle level, 10 (33.3%) respondents were middle level and

11 (36.7%) respondents were lower level. The above mentioned Pie chart shows the

percentage of employees who related with the company’s different working level.

Demographic Q3: Now you are working as a Commercial or Merchandising or

Factory level or marketing officer.

Frequency

Percent

Commercial 9 30

Merchandising 11 36.7

Factory level 7 23.3

marketing 3 10

Total 30 100

Source: Field work

This table indicates that 9 respondents were from commercial department, 11

respondents were from merchandising department, 7 respondents were from factory

level and 3 respondents were from marketing department. That means 30% from

commercial department, 36.7% from merchandising department, 23.3% from factory

level and 10% from marketing department.

Q1: R. R. Apparels import their raw materials and accessories in due time.

29

R. R. Apparels import their raw materials and accessories in due

time.

10%

40%50%

N

A

SA

Now you are working as a Commercial or Merchandising or Factory level or

marketing officer.

30%

37%

23%

10% Commercial

Merchandising

Factory level

marketing

Now you are working among higher level to lower level.

7%23%

33%

37%higher

higher middle

middle

low er

Page 30: Performance Analysis

Frequency Percent

N3 10.0

A12 40.0

SA15 50.0

Total30 100.0

Source: Field work

In response to question R. R. Apparels Ltd import their raw materials and accessories

in due time 3 (10%) respondents were neutral, 12 (40%) respondent were agree with

this opinion and finally 15 (50%) respondent were strongly agreed in this regard. Here

most of the respondents are positive. R. R. Apparels Ltd ensures timely supply of raw

materials. Otherwise it needs to bear the cost of transportation if they fail to produce

goods in due time.

Q2: Generally Lead time is lower when import accessories from different countries.

Frequency Percent

D1 3.3

N 3 10.0

A 15 50.0

SA 11 36.7

Total 30 100.0

Source: Field work

Generally Lead time is lower when import accessories from different countries in this

regard 3(10 %) respondent were neutral. Among the rest of the respondents a single

persons (3.3%) were disagreed with this regard. An official disagreed because some

time it takes more time to import raw materials. 15 (50%) respondent were agreed

with this concept and 11 (36.7%) respondent were strongly agreed with this concept.

Because delay in accessories, hampers the production activities. So, lead time is lower

in this case.

Q3: Quality of imported product is highly ensured by the company’s own

authorized personnel.

30

Generally Lead time is lower when import accessories from different

countries.

3% 10%

50%

37% D

N

A

SA

Quality of product is highly ensured by the company’s own authorized

personnel.

7%

76%

17%

N

A

SA

Page 31: Performance Analysis

Frequency Percent

N 2 6.7

A 23 76.7

SA 5 16.7

Total 30 100.0

Source: Field work

In regarding the question of company’s product most of the officials were positive. In

this section, 23 (76.5%) respondents have strongly agreed in the question of product

quality. Because if the company fails to maintained the quality of imported product

that may affect the quality of finish product. So, that company tries to ensure the

quality of product. (16.7%) respondents were agreed and 2(6.7%) officials were

neutral.

Q4: All the rules and regulations of import properly maintain by the company

that was taken by Bangladesh government.

Frequency Percent

N 12 40.0

A 13 43.3

SA 5 16.7

Total 30 100.0

Source: Field work

In case of rules and regulations R. R. Apparels Ltd is so strong. Because in this regard

5 (16.7%) officials have strongly agreed with this questions, 13 (43.3%) were agreed.

That means the company develop rules and regulations to operate the company more

smoothly. 12(40%) officials were neutral. Because some illegal practice of rules and

regulations are held few times like less timeliness, improper measurement of yearn,

problem in bank activities etc.

Q5: R.R. Apparels properly maintain their financial transaction with foreign

supplier.

31

All the rules and regulations of import properly maintain by the company that was taken by Bangladesh government

40%

43%

17%

N

A

SA

R.R. Apparels properly maintain their financial transaction with foreign supplier.

10%

43%

47% N

A

SA

Page 32: Performance Analysis

Frequency Percent

N 3 10.0

A 13 43.3

SA 14 46.7

Total 30 100.0

Source: Field work

.Financial transaction with buyer is very important. That is why the company

carefully handles this matter. That is why this task is running smoothly. So that

14(46.3%) respondent have strongly agreed with this view, 13 (43.3%) respondent

have agreed with this view. That means they maintain good transaction with supplier.

Only 3(10%) respondents were neutral.

Q6: R. R. Apparels always try to finish their production task before shipment

date.

Frequency Percent

N 4 13.3

A 11 36.7

SA 15 50.0

Total 30 100.0

Source: Field work

The officials of the company always try to finish their production task before

shipment date. That is why 15 (50%) respondent have strongly agreed in this

question. Because company always doing this activities. Beside this 11(36.7%)

respondents have agreed and only 4(13.3%) respondents were neutral.

Q7: The company tries to maintain all the formalities of shipment in due time.

32

R. R. Apparels always try to finish their production task before shipment date.

13%

37%

50%

N

A

SA

Page 33: Performance Analysis

FrequencyPercent

D 1 3.3

N 3 10.0

A 1 3.3

SA 25 83.3

Total 30 100.0

Source: Field work

This table indicate that 52 (83.3%) of selected officials of this study’s have strongly

agreed in case of shipment task. Among the rest of officials 1(3.3%) official have

agreed, 3(10%) were neutral and 1(3.3%) official have disagreed in this regard.

Because, officials of the company some time delays in B/L collection, sending

documents to buyer etc. But most of the cases it tries to maintain properly.

Q8: It giving higher priority to maintain the quality of its finish product, so that

the buyer can trust the company.

Frequency Percent

N 6 20.0

A 13 43.3

SA 11 36.7

Total 30 100.0

Source: Field work

In regarding the questions of company’s product most of the officials were positive.

In this section, 23 (76.5%) selected officials have strongly agreed in the questions of

product quality, 5 (16.7%) respondents were agreed. If they fail then buyers will

refuse the order. 2(6.7%) officials were neutral. So, it indicates that company maintain

the quality of its finish product

Q9: R. R. Apparels tries to maintain all the rules and regulations of export of the

country.

33

It giving higher priority to maintain the quality of its finish product, so that the buyer can trust the

company.

20%

43%

37%N

A

SA

R. R. Apparels tries to maintain all the rules and regulations of export of the country.

13%

27%60%

N

A

SA

The company tries to maintain all the formalities of shipment in due time.

3% 10%3%

84%

D

N

A

SA

Page 34: Performance Analysis

Frequency Percent

N 4 13.3

A 8 26.7

SA 18 60.0

Total 30 100.0

Source: Field work

In response to question, R. R. Apparels Ltd maintaining all the legal procedure of

export of our country, 4 (13.3%) respondents was neutral, 8 (26.7%) respondent were

agreed with this opinion and finally 18 (60%) respondent were strongly agreed in this

regard. If they do not operate their business according to the guidance of government,

it should continue their business.

Q10: The company sends all the necessary papers and documents to the buyer in

due time.

Frequency Percent

N 3 10.0

A 6 20.0

SA 21 70.0

Total 30 100.0

Source: Field work

In regarding the question of company’s timeliness and sincerity almost of the officials

were positive. In this section, 21 (70%) respondents strongly have agreed in the

questions of product quality, 6 (20%) respondents were agreed and 3(10%) officials

were neutral. Payment of the exported product paid normally when all the documents

of shifted products are sending to the buyer. That is why officials of the company are

conscious about this matter. For this reason most of them were strongly agreed.

Q11: The Company always informs the buyer about the movement and position

of the shifted product.

34

The company sends all the necessary papers and documents to the buyer in due time

10%

20%

70%

N

A

SA

The Company always informs the buyer about the movement and position of the shifted product.

3%10%

33%

27%

27%SD

D

N

A

SA

Page 35: Performance Analysis

Frequency Percent

SD 1 3.3

D 3 10.0

N 10 33.3

A 8 26.7

SA 8 26.7

Total 30 100.0

Source: Field work

In response to the question of notification of movement and position of the shifted

product to the buyer , 10(33.3%) respondents were neutral, 8 (26.7%) respondent

were agree with this opinion, 8 (26.7%) respondent were strongly agreed in this

regard, 3 (10%) respondents were disagree and 1(3%) were strongly disagreed in this

regard. Some of the officials were neutral; some were disagreed and strongly

disagreed. Because some times officials does not complete this task properly.

Q12: R. R. Apparels submitted all the export L/C and other related papers in

due time to the banks.

Frequency Percent

N 1 3.3

A 6 20.0

SA 23 76.7

Total 30 100.0

Source: Field work

In regarding the questions of company’s product most of the officials were positive.

In this section, 23 (76.5%) respondent have strongly agreed in the questions of

product quality, 6 (20%) respondents were agreed and 1(3.3%) officials were neutral.

From the above table and diagram it shows that most of the officials were positive

regarding this matter. If the company does not submit export L/C to the bank, then the

company will not be able to withdraw essential documents that are necessary to

complete other related organizational task. That is why it performs this task

effectively.

Q13: Properly maintained day to day’s banking activities and transactions by

the company.

35

R. R. Apparels submitted all the export L/C and other related papers in due time to the banks.

3%

20%

77%

N

A

SA

Page 36: Performance Analysis

In response to questions, properly maintained day to day’s banking activities and

transactions by the company, 8 (26.7%) respondents were neutral, 14 (46.7%)

respondent were agree with this opinion and finally 8 (26.7%) respondent were

strongly agreed in this regard. From the above table and diagram it shows that most of

the officials were positive regarding this matter. If the company does not maintained

day to day’s banking activities and transactions with the bank, then the company will

not be able to withdraw essential documents that are necessary to complete other

related organizational task. That is why it performs this task effectively and with draw

money.

Q14: Timely withdraw all the related papers from the banks to submit in other operating

organization.

Frequency Percent

N 4 13.3

A 14 46.7

SA 12 40.0

Total 30 100.0

Source: Field work

In regarding this question, 14 (46.7%) selected officials have agreed in the questions

of product quality, 12 (40%) respondents were strongly agreed and 4 (13.3%) officials

were neutral. So, that it indicates that R. R. Apparels Ltd. Timely withdraw all the

related papers from the banks to submit in other operating organization.

Frequency Percent

N 8 26.7

A 14 46.7

SA 8 26.7

Total 30 100.0

36

Properly maintained day to day’s banking activities and transactions by the company

27%

46%

27%

N

A

SA

Timely w ithdraw all the related papers from the banks to submit in other operating

organization

13%

47%

40%N

A

SA

Page 37: Performance Analysis

Q15: R. R. Apparels Ltd timely and efficiently communicates with suppliers and

buyer’s banks for different activities.

Frequency Percent

N 1 3.3

A 13 43.3

SA 16 53.3

Total 30 100.0

Source: Field work

In regarding the questions of company’s product most of the officials were also

positive. In this section, 16 (53.3%) selected officials have strongly agreed in the

questions of effective communication, 13 (43.3%) respondents were agree and 1

(3.3%) officials were neutral. Payment of suppliers and gets payment from the buyers

depends on bank. For this reason company always carefully handle those matters.

Q16: The Company tries to timely make payment of supplier’s banks.

Frequency Percent

N 1 3.3

A 4 13.3

SA 25 83.3

Total 30 100.0

Source: Field work

The above mentioned table and diagram shows that, 25 (83.3%) respondents have

strongly agreed. It indicates company does this task sincerely. Other the supplier may

not give the raw materials timely that may affect the company’s business. So, they

timely pay the due amount to the suppliers. 4 (13.3%) respondents were agreed and 1

(3.3%) officials were neutral in regarding the question of supplier’s payments.

37

R. R. Apparels timely and efficiently communicate with suppliers and buyer’s banks for different activities.

3%

43%54%

N

A

SA

The Company tries to timely make payment of supplier’s banks.

3%13%

84%

N

A

SA

Page 38: Performance Analysis

Q17: R. R. Apparels can make bank purchases for the necessity of hard cash and

withdraw money timely.

Frequency Percent

D 4 13.3

N 10 33.3

A 9 30.0

SA 7 23.3

Total 30 100.0

Source: Field work

Bank purchase is very important for a company if it want to withdraw money early

from the bank. That is why the company carefully handles this matter. That is why the

relationship with the bank is running smoothly. So that 7 (23.3%) respondent have

strongly agreed with this view, 9 (30%) respondent have agreed with this view and

only 10(33.3%) were neutral and4 (13.3%) respondents were disagreed.

Q18: Properly complete all the formalities to complete utilization declaration form by the

company.

Frequency Percent

N 4 13.3

A 12 40.0

SA 14 46.7

Total 30 100.0

Source: Field work

In response to question of completion of UD form 4 (13.3%) respondents were

neutral, 12 (40%) respondent were agreed with this opinion and finally 14 (46.7%)

respondent were strongly agreed in this regard. Not a single product should get

clearance from the port if the products utilization declaration form is complete

properly. That is why it performs this task effectively to get Customs clearation.

Q19: Proper measurement of yarn is always passed from the BGMEA officials

accurately.

38

FrequencyR. R. Apparels can make bank purchases for the necessity of hard cash and w ithdraw money timely.

13%

34%

30%

23%

D

N

A

SA

Properly complete all the formalities to complete utilization declaration form by the

company.

13%

40%

47%N

A

SA

Proper measurement of yarn is always passed from the BGMEA officials accurately.

23%

44%

33%N

A

SA

Page 39: Performance Analysis

Frequency Percent

N 7 23.3

A 13 43.3

SA 10 33.3

Total 30 100.0

Source: Field work

In regarding the question of company’s proper measurement of yearns, most of the

officials were positive. In this case, 10 (33.3%) respondents have strongly agreed in

the questions of product quality, 13 (43.3%) respondents were agreed and 7 (23.3 %)

officials were neutral. It indicates, R. R. Apparels Ltd passed proper measurement of

yarn is the BGMEA officials accurately.

Q20: Consumption sheet of exported product is accurately passed from BGMEA

officials in due time.

Frequency Percent

N 4 13.3

A 22 73.3

SA 4 13.3

Total 30 100.0

Source: Field work

In regarding of this question, 4 (13.3%) selected officials have agreed in this

questions, 22 (73.3%) respondents were agreed and (13.3%) officials were neutral in

this regard. Some of the officials were neutral because consumption sheet of exported

products are not passed some times.

Q21: Approved the quantity of yarn timely and accurately that is used by the

company from export promotion bureau.

39

Consumption sheet of exported product is accurately passed from BGMEA officials in due time.

13%

74%

13%

N

A

SA

Page 40: Performance Analysis

Frequency Percent

N 8 26.7

A 10 33.3

SA 12 40.0

Total 30 100.0

Source: Field work

Timeliness and accuracy is very important for an organizational operation. That is

why the company carefully handles this matter. That is why this task is running

smoothly. So that 12(40%) respondent have strongly agreed with this view, 10

(33.3%) respondent have agreed with this view and 8 (26.7%) respondents were

neutral.

Q22: The Company withdraws of yarn quality certificate from EPB according to the

requirement of Export L/C

Frequency Percent

N 3 10.0

A 5 16.7

SA 22 73.3

Total 30 100.0

Source: Field work

In response to question, 3 (10%) respondents were neutral, 5 (16.7%) respondent were

agreed with this opinion and finally 22 (73.3%) respondent were strongly agreed in

this regard. It indicates company does this task sincerely. Without issue yearn quality

certificate, the GSP procedure will not be complete. If it is not then products will not

get approval to load the products into the ship or air.

Q23: UD approved by EPB officials for completing Customs activities.

40

Approved the quantity of yarn timely and accurately that is used by the company from export promotion

bureau.

27%

33%

40% N

A

SA

the company withdraw of yarn quality certificate from EPB according to the

requirement of Export L/C

10%

17%

73%

N

A

SA

UD approved by EPB officials for completing Customs activities.

3% 13%

51%

33% D

N

A

SA

Page 41: Performance Analysis

Frequency Percent

D 1 3.3

N 4 13.3

A 15 50.0

SA 10 33.3

Total 30 100.0

Source: Field work

In regarding the questions of company’s Customs activities, 10 (33.3%) selected

officials have strongly agreed, 15 (50%) respondents were agreed, 4(13.3%) officials

were neutral and 1 (3.3%) respondent were disagreed in this regard. It indicates

company does this task sincerely. Without approved the UD form from the EPB, the

GSP procedure will not be complete. If it is not then products will not get approval to

load the products into the ship or air. Some of the officials were neutral and one

official were disagreed because sometimes officials fail to timely approve the UD

form.

Q24: Timely collect bill of lading from transport agency and approved by the

EPB officials.

Frequency Percent

N 2 6.7

A 6 20.0

SA 22 73.3

Total 30 100.0

Source: Field work

Bill of lading is very important export. That is why the company carefully handles

this matter. That is why this task is running smoothly. So that 22(73.3%) respondent

have strongly agreed with this view. After getting the B/L copy the transportation

company booking the place for the shifted products. That is why this task is running

smoothly. 6 (20%) respondent have agreed with this view and only 2 (6.7%)

respondents were neutral.

Q25: GSP withdrawn from EPB on due time to maintain customs activities.

41

Timely collect bill of lading from transport agency and approved by the EPB officials.

7%

20%

73%

N

A

SA

GSP withdrawn from EPB on due time to maintain customs activities.

3%

50%

47% N

A

SA

Page 42: Performance Analysis

Frequency Percent

N 1 3.3

A 15 50.0

SA 14 46.7

Total 30 100.0

Source: Field work

In this section, 14 (46.7%) selected officials have strongly agreed in the questions, 15

(50%) respondents were agreed and 1 (3.3%) officials were neutral. R. R. Apparels do

this task effectively to ensure timely supply of goods.

Q26: Timely issued certificate of origin from chamber of commerce.

Frequency Percent

N 1 3.3

A 13 43.3

SA 16 53.3

Total 30 100.0

Source: Field work

Certificate of Origin is very important for both import and export activities. That is

why the company carefully handles this matter. So that 16 (53.3%) respondent have

strongly agreed with this view, 13 (43.3%) respondent have agreed with this view and

only 1(3.3%) respondent was neutral. Not a single product should get clearance from

the port if the products certificate of origin is complete properly. That is why it

performs this task effectively to get Customs clearation.

Q27: Honestly show the utilization sources of yarn and accessories for issuing

CO.

42

Timely issued certificate of origin from chamber of commerce.

3%

43%54%

N

A

SA

Page 43: Performance Analysis

Frequency Percent

N 9 30.0

A 16 53.3

SA 5 16.7

Total 30 100.0

Source: Field work

In response to questions R. R. Apparels Ltd honestly show the utilization sources of

yarn and accessories in issue CO, 9 (30%) respondents were neutral because

sometime illegally pass the utilization source by giving bribe to different

governmental offices. 16 (53.3%) respondent were agree with this opinion and finally

5 (16.7%) respondent were strongly agreed in this regard.

Q28: Taking export permission from ministry of foreign affairs against each export

L/C.

Frequency Percent

N 2 6.7

A 24 80.0

SA 4 13.3

Total 30 100.0

Source: Field work

In this view, 4 (13.3%) selected officials have strongly agreed in this question, 24

(80%) respondents were agreed and 2(6.7%) officials were neutral. So that study

indicates that the company properly maintains that task. Otherwise it must not export

any products.

Q29: The company timely provide export duty to NBR on due time.

43

Taking export permission from ministry of foreign affairs against each export L/C.

7%

80%

13%

N

A

SA

The company timely provide export duty to NBR on due time.

23%

34%

30%

10% 3%SD

D

N

A

SA

Honestly show the utilization sources of yarn and accessories for issuing CO.

30%

53%

17%

N

A

SA

Page 44: Performance Analysis

Frequency Percent

SD 7 23.3

D 10 33.3

N 9 30.0

A 3 10.0

SA 1 3.3

Total 30 100.0

Source: Field work

In this regard, 1 (3.3%) officials have strongly agreed, 3 (10%) respondents were

agreed and 9(30%) officials were neutral. 10(33.3%) officials were disagreed and 7

(23.3%) officials were strongly disagreed in this regard. because company sometimes

misses to give export duty to government and use some miss practice to overcome this

problem.

Q30: Timely paid custom duty to get Custom clearation to take and loading of

goods.

Frequency Percent

SD 1 3.3

D 2 6.7

N 4 13.3

A 21 70.0

SA 2 6.7

Total 30 100.0

Source: Field work

In this regard, 2 (6.7%) officials have strongly agreed, 21 (70%) respondents were

agreed and 4 (13.3%) officials were neutral, 2 (6.7%) officials were disagreed and 1

(3.3%) official was strongly disagreed in this regard. because company sometimes

misses to give Customs duty to government and use some miss practice to overcome

this problem. So, there is some problem.

Q31: GSP submitted to port office to get permission to load goods to ship or air.

44

Timely paid custom duty to get Custom clearation to take and loading of goods.

3% 7%13%

70%

7%SD

D

N

A

SA

GSP submitted to port office to get permission to load goods to ship or air.

10%

33%

30%

27%D

N

A

SA

Page 45: Performance Analysis

Frequency Percent

D 3 10.0

N 10 33.3

A 9 30.0

SA 8 26.7

Total 30 100.0

Source: Field work

In response to question R. R. Apparels Ltd submitted GSP to port office to get

permission to load goods to ship or air, 10 (33.3%) respondents were neutral, 9 (30%)

respondent were agree with this opinion, 8 (26.7%) respondent were strongly agreed

in this regard and 3( 10%) respondents were disagreed. Different officials have

different view in this regard. Some were disagreed and some were neutral. That

indicates that some problem may relate in this subject.

Q32: R.R. Apparels Ltd. properly selects store dipo for storing goods at the port.

Frequency Percent

D 1 3.3

N 3 10.0

A 12 40.0

SA 14 46.7

Total 30 100.0

Source: Field work

This table indicate that 14 (46.7%) of selected officials of this study’s have strongly

agreed. Among the rest of officials 12(40%) official have agreed, 3(10%) were neutral

and 1(3.3%) official have disagreed in this regard. Company do this task properly but

some time due to time shortage it is not selected in due time. That is some of the

officials were neutral and a single were disagreed in this regard.

Q33: Notify party of the company properly maintains their task satisfactorily.

45

Notify party of the company properly maintains their task satisfactorily.

10%

64%

20%

3% 3%SD

D

N

A

SA

R.R. Apparels Ltd. properly selects store dipo for storing goods at the

port

3% 10%

40%

47%D

N

A

SA

Page 46: Performance Analysis

Frequency Percent

SD 3 10.0

D 19 63.3

N 6 20.0

A 1 3.3

SA 1 3.3

Total 30 100.0

Source: Field work

This table indicate that 3 (10%) of selected officials of this study’s have strongly

disagreed in case of notify party. Among the rest of officials 19(63.3%) official have

disagreed. This indicates the lower performance of notify party. Because it should not

continues its task timely and effectively. So that the company incurs so many extra

cost. Beside this 6(20%) were neutral and 1(3.3%) official have agreed in this regard

and 1(3.3%) official strongly agreed for notify party.

Q34: Officials or R. R. Apparels properly handle mail and disburse message among

all the offices of R. R. Apparels.

Frequency Percent

D 3 10.0

N 15 50.0

A 8 26.7

SA 4 13.3

Total 30 100.0

Source: Field work

In regarding this questions, 4 (13.3%) respondents have strongly agreed, 8 (26.7%)

respondents were agree,15(50%) officials were neutral and 3(10%) respondents were

disagreed in this regard. Information systems of R. R. Apparels Ltd are not good. It

has no online connection between factory office and head office. So that sometime

information should not be disburse accordingly.

Q35: Officials keep all the import and export documents of the company

accurately and safely.

46

Officials or R. R. Apparels properly handle mail and disburse message among all

the offices of R. R. Apparels.

10%

50%

27%

13%

D

N

A

SA

Officials keep all the import and export documents of the company accurately

and safely.

13%

60%

27%

N

A

SA

Page 47: Performance Analysis

Frequency Percent

N 4 13.3

A 18 60.0

SA 8 26.7

Total 30 100.0

Source: Field work

In regarding this question, 8 (26.7%) respondents have strongly agreed, 18 (60%)

respondents were agreed and 4 (13.3%) officials were neutral. According to the chart

and table it indicates that Officials of R. R. Apparels Ltd. keep all the import and

export documents of the company accurately and safely.

Q36: R. R. Apparels tries to maintain better relationship with their entire buyer.

Frequency Percent

N 2 6.7

A 15 50.0

SA 13 43.3

Total 30 100.0

Source: Field work

R. R. Apparels tries to maintain better relationship with their entire buyer. In response

to this question, 2 (6.7%) respondents were neutral, 15 (50%) respondent were agree

with this opinion and finally 153(43.3%) respondent were strongly agreed in this

regard. Buyer is the king of ready made garments industries. For this reason R. R.

Apparels Ltd. tries to continue good liaison with the buyer. So that most of the

respondents were positive.

Q37: R. R. Apparels offer new styles of product to their buyer.

47

R. R. Apparels tries to maintain better relationship with their entire buyer.

7%

50%

43% N

A

SA

R. R. Apparels offer new styles of product to their buyer.

10%

57%

23%

7% 3%SD

D

N

A

SA

Page 48: Performance Analysis

Frequency Percent

SD 3 10.0

D 17 56.7

N 7 23.3

A 2 6.7

SA 1 3.3

Total 30 100.0

Source: Field work

R. R. Apparels offer new styles of product to their buyer. In regarding this question, 2

(6.7%) have agreed in this question, 1 (3.3%) respondents were strongly agreed,

7(23.3%) officials were neutral. But most of the respondents were negative in this

regard. 17(56.7%) respondents were disagreed and 3 (10%) respondents were strongly

disagreed in this regard. Because R. R. Apparels Ltd don’t have specialized fashion

designers and it is less concerning about the new style. That’s why disagreed officials

were more.

Q38: Company has better relationship with the transportation Company for

timely and faster communication.

Frequency Percent

N 2 6.7

A 16 53.3

SA 12 40.0

Total 30 100.0

Source: Field work

In regarding this question, 12 (40%) respondents have strongly agreed, 16 (53.3%)

respondents were agreed and 2 (6.7%) officials were neutral. Company needs to

timely shift their goods. That is why Company has better relationship with the

transportation Company for timely and faster communication.

Q39: Officials of the company collect BTMEA timely from yarn suppliers in due

time.

48

Company has better relationship w ith the transportation Company for timely

and faster communication.

7%

53%

40% N

A

SA

Officials of the company collect BTMEA timely from yarn suppliers in due time.

3%

43%54%

N

A

SA

Page 49: Performance Analysis

Frequency Percent

N 1 3.3

A 13 43.3

SA 16 53.3

Total 30 100.0

Source: Field work

In regarding the question that Officials of the company collect BTMEA timely from

yarn suppliers in due time, 16 (53.3%) respondents have strongly agreed, 13 (43.3%)

respondents were agreed and 1(3.3%) officials were neutral. Not a single product

should get clearance from the EPB if the BTMEA certificate of yarn is not complete

properly. That is why it performs this task effectively to get EPB clearation.

Q40: R. R. Apparels checks the weight of yarn through their merchandiser.

Frequency Percent

SD 1 3.3

D 2 6.7

N 16 53.3

A 11 36.7

Total 30 100.0

Source: Field work

In regarding this question, 11 (36.7%) respondents have strongly agreed, 16 (53.3%)

respondents were agreed, 2 (6.7%) officials were neutral and 1(3.3%) respondent

were disagreed. Major part of the respondents was matches with this view. So, that R.

R. Apparels checks the weight of yarn through their merchandiser.

Q41: I am overall satisfied with the performance of R.R. Apparels Ltd.

49

AI am overall satisfied w ith the performance of R.R. Apparels Ltd.

23%

77%

Frequency

Percent

R. R. Apparels checks the weight of yarn through their merchandiser.

3% 7%

53%

37% SD

D

N

A

Page 50: Performance Analysis

Frequency Percent

A 13 43.3

SA 17 56.7

Total 30 100.0

Source: Field work

In the view of I am overall satisfied with the performance of R.R. Apparels Ltd, 17

(56.7%) respondents have strongly agreed, 13 (43.3%) respondents were agreed. That

means all the officials satisfied with the performance of R.R. Apparels Ltd.

Q42: I want to continue my job with R.R. Apparels Ltd.

Frequency Percent

D 1 3.3

N 3 10.0

A 14 46.7

SA 12 40.0

Total 30 100.0

Source: Field work

In case of jobs satisfaction some different opinion are given the officials. In regarding

this question, 12 (40%) respondents have strongly agreed, 14 (46.7%) respondents

were agreed, 3(10%) officials were neutral and 1(3.3%) respondent were disagreed.

Due to some problem in management policy and some illegal practice some of them

are indifferent position.

50

I want to continue my job with R.R. Apparels Ltd.

3% 10%

47%

40% D

N

A

SA

Page 51: Performance Analysis

Q43: I referred R. R. Apparels to Buyer for their choice of the company for

giving order of product.

Frequency Percent

N 1 3.3

A 17 56.7

SA 12 40.0

Total 30 100.0

Source: Field work

I referred R. R. Apparels to Buyer for their choice of the company for giving order of

product. In regarding this question, 12 (40%) respondents have strongly agreed, 17

(56.7%) respondents were agreed, 1(3.3%) officials were neutral. It indicates that

officials like the company and would like to refer the company to the buyer.

51

: I referred R. R. Apparels to Buyer for their choice of the company for giving

order of product.

3%

57%

40% N

A

SA

Page 52: Performance Analysis

4.2. Cross Tabulation

Cross Tabulation #1:

How long you related with this organization? * Generally Lead time is lower when import accessories from

different countries

Cross tabulation

Generally Lead time is lower when import

accessories from different countries

TotalD N A SA

How long you

related with this

organization?

1-3 years Count 0 2 7 4 13

% within How long

you related with this

organization?

.0% 15.4% 53.8% 30.8% 100%

3-6 years Count 1 1 5 5 12

% within How long

you related with this

organization?

8.3% 8.3% 41.7% 41.7% 100%

6-9 years Count 0 0 3 1 4

% within How long

you related with this

organization?

.0% .0% 75% 25% 100%

9 years

above

Count 0 0 0 1 1

% within How long

you related with this

organization?

.0% .0% .0% 100% 100%

Total Count 1 3 15 11 30

% within How long

you related with this

organization?

3.3% 10% 50% 36.7% 100%

Source: Field work

According to the officials of the company who are staying in the company with short

time to long time, the lead time is lower when the company imports any accessories

and other raw materials. Because 15 officials have agreed and 11 officials strongly

agreed in this regard. So that the companies import activities is properly handle the by

the employees.

52

Page 53: Performance Analysis

Cross Tabulation #2:

How long you related with this organization? * Timely provide export duty to NBR

on due time Cross tabulation

Timely provide export duty to NBR

on due time

TotalSD D N A SA

How long you

related with this

organization?

1-3 years Count 5 1 3 3 1 13

% within How

long you related

with this

organization?

38.5% 7.7% 23.1% 23.1% 7.7% 100%

3-6 years Count 1 7 4 0 0 12

% within How

long you related

with this

organization?

8.3% 58.3% 33.3% .0% .0% 100%

6-9 years Count 1 2 1 0 0 4

% within How

long you related

with this

organization?

25.0% 50.0% 25.0% .0% .0% 100%

9 years

above

Count 0 0 1 0 0 1

% within How

long you related

with this

organization?

.0% .0% 100% .0% .0% 100%

Total Count 7 10 9 3 1 30

With the experience of the employee of R. R. Apparels Ltd they negatively express

their opinion. In case of providing tax or export duty, the most of the time do date and

some time dishonesty take place? 10 officials of the company have disagreed and 7

employees strong disagreed in case of providing export duty timely and properly.

53

Page 54: Performance Analysis

Cross Tabulation #3:

In which level you are work in? * Quality of product is highly ensured by the

company’s own authorized personnel

Quality of product is highly

ensured by the company’s own

authorized personnel

TotalN A SA

In which level

you are work in?

higher Count 0 1 1 2

% within In

which level you

are work in?

.0% 50% 50% 100%

higher

middle

Count 0 6 1 7

% within In

which level you

are work in?

.0% 85.7% 14.3% 100%

middle Count 0 10 0 10

% within In

which level you

are work in?

.0% 100% .0% 100%

lower Count 2 6 3 11

% within In

which level you

are work in?

18.2% 54.5% 27.3% 100%

Total Count 2 23 5 30

% within In

which level you

are work in?

6.7% 76.7% 16.7% 100%

In case of quality of product R. R. Apparels Ltd is highly conscious. The quality of

product is highly ensured by the company’s own authorized personnel. This issue is

very much agreeably to all the employee of this company. 23 employees have agreed

and 5 have strongly agreed in this regard.

54

Page 55: Performance Analysis

Cross Tabulation #4:

In which level you are work in? * Officials of the company collect BTMEA timely

from yarn suppliers in due time.

Officials of the company collect

BTMEA timely from yarn

suppliers in due time.

Total

N A SA

In which level

you are work in?

higher Count 0 2 0 2

% within In

which level you

are work in?

.0% 100% .0% 100%

higher

middle

Count 0 2 5 7

% within In

which level you

are work in?

.0% 28.6% 71.4% 100%

middle Count 0 3 7 10

% within In

which level you

are work in?

.0% 30% 70% 100%

lower Count 1 6 4 11

% within In

which level you

are work in?

9.1% 54.5% 36.4% 100%

Total Count 1 13 16 30

% within In

which level you

are work in?

3.3% 43.3% 53.3% 100%

R.R. Apparels are more conscious about BTMEA collection. Officials of the

company collect BTMEA timely from yarn suppliers in due time because this very

important requirement to export their goods. In this regard 16 employees have

strongly agreed and 13 employees have agree

55

Page 56: Performance Analysis

Cross Tabulation #5:

In which side of the company you are dealing with? * The company try to maintain

all the formalities of shipment in due time.

The company try to maintain all the

formalities of shipment in due time.

TotalD N A SA

In which side of the

company you are

dealing with?

Commercial Count 1 2 0 6 9

% within In which side

of the company you are

dealing with?

11.1% 22.2% .0% 66.7% 100%

Merchandising Count 0 0 1 10 11

% within In which side

of the company you are

dealing with?

.0% .0% 9.1% 90.9% 100%

Factory level Count 0 1 0 6 7

% within In which side

of the company you are

dealing with?

.0% 14.3% .0% 85.7% 100 %

Marketing Count 0 0 0 3 3

% within In which side

of the company you are

dealing with?

.0% .0% .0% 100% 100%

Total Count 1 3 1 25 30

% within In which side

of the company you are

dealing with?

3.3% 10.0% 3.3% 83.3% 100%

Source: Field work

The officials of the company in different department have argued that the company is

very conscious in this regard. The company always tries to maintain all the formalities

of shifted product in due time. Most of the employees have strongly agreed in this

regard.

56

Page 57: Performance Analysis

Cross Tabulation #6:

In which side of the company you are dealing with? * Proper measurement of yarn

is always passed from the BGMEA officials accurately.

Proper measurement of yarn is always

passed from the BGMEA officials

accurately.

TotalN A SA

In which side of

the company you

are dealing with?

Commercial Count 2 5 2 9

% within In which side

of the company you are

dealing with?

22.2% 55.6% 22.2% 100%

Merchandising Count 1 4 6 11

% within In which side

of the company you are

dealing with?

9.1% 36.4% 54.5% 100%

Factory level Count 1 4 2 7

% within In which side

of the company you are

dealing with?

14.3% 57.1% 28.6% 100%

Marketing Count 3 0 0 3

% within In which side

of the company you are

dealing with?

100% .0% .0% 100%

Total Count 7 13 10 30

% within In which side

of the company you are

dealing with?

23.3% 43.3% 33.3% 100%

Source: Field work

R. R. Apparels Ltd is more conscious about BGMEA activities. Proper measurement

of yarn is always passed from the BGMEA officials accurately. 13 employees have

agreed and 10 employees have strongly agreed in this regard.

57

Page 58: Performance Analysis

58

Page 59: Performance Analysis

4.3. Table: Correlations

Correlations

IMPORT EXPORT BANK BGMEA EPB

COMMER

CE

CUSTOM

S

INFORMA

TION BUYER BTMEA

IMPORT Pearson

Correlation1 .471** .599** .148 .303 .282 .194 .182 .116 -.039

Sig. (2-tailed) .009 .000 .434 .103 .131 .305 .335 .543 .839

N 30 30 30 30 30 30 30 30 30 30

EXPORT Pearson

Correlation.471** 1 .655** .568** .411* .003 .531** .072 .258 .460*

Sig. (2-tailed) .009 .000 .001 .024 .988 .003 .706 .169 .011

N 30 30 30 30 30 30 30 30 30 30

BANK Pearson

Correlation.599** .655** 1 .426* .404* .428* .006 .412* .274 .205

Sig. (2-tailed) .000 .000 .019 .027 .018 .975 .024 .143 .278

N 30 30 30 30 30 30 30 30 30 30

BGMEA Pearson

Correlation.148 .568** .426* 1 .639** .064 .102 .099 .453* .518**

Sig. (2-tailed) .434 .001 .019 .000 .738 .593 .603 .012 .003

59

Page 60: Performance Analysis

N 30 30 30 30 30 30 30 30 30 30

EPB Pearson

Correlation.303 .411* .404* .639** 1 .258 .100 .063 .299 .365*

Sig. (2-tailed) .103 .024 .027 .000 .168 .599 .740 .109 .048

N 30 30 30 30 30 30 30 30 30 30

COMMERCE Pearson

Correlation.282 .003 .428* .064 .258 1 -.494** .355 .099 -.040

Sig. (2-tailed) .131 .988 .018 .738 .168 .006 .054 .604 .833

N 30 30 30 30 30 30 30 30 30 30

CUSTOMS Pearson

Correlation.194 .531** .006 .102 .100 -.494** 1 -.093 -.277 .334

Sig. (2-tailed) .305 .003 .975 .593 .599 .006 .626 .138 .071

N 30 30 30 30 30 30 30 30 30 30

INFORMATI

ON

Pearson

Correlation.182 .072 .412* .099 .063 .355 -.093 1 .134 -.047

Sig. (2-tailed) .335 .706 .024 .603 .740 .054 .626 .480 .807

N 30 30 30 30 30 30 30 30 30 30

BUYER Pearson

Correlation

.116 .258 .274 .453* .299 .099 -.277 .134 1 .184

60

Page 61: Performance Analysis

Sig. (2-tailed) .543 .169 .143 .012 .109 .604 .138 .480 .331

N 30 30 30 30 30 30 30 30 30 30

BTMEA Pearson

Correlation-.039 .460* .205 .518** .365* -.040 .334 -.047 .184 1

Sig. (2-tailed) .839 .011 .278 .003 .048 .833 .071 .807 .331

N 30 30 30 30 30 30 30 30 30 30

**. Correlation is significant at the 0.01 level (2-tailed).

*. Correlation is significant at the 0.05 level (2-tailed).

Source: Field Work

61

Page 62: Performance Analysis

The dimension of Import is correlated with Bank is about 53.8% with the significant

level .003

The dimension of Export is correlated with bank and BGMEA is respectively 65.5%

and 56.8% with the significant level respectively .000 and .001.

The dimension of Bank is correlated with Import and Export is respectively 59.9%

and 65.5% with the significant level respectively .000 and .000.

The dimension of BGMEA is correlated with Export and EPB is respectively 56.8%

and 63.5% with the significant level respectively .001 and .000.

The dimension of EPB is correlated with BGMEA is about 63.9% with the significant

level .000.

The dimension of BTMEA is correlated with BGMEA is about 51.8% with the

significant level .003.

The dimension of Customs is correlated with Export is about 53.8% with the

significant level .003

So, the company needs to intervene in those areas to solve problem and keep the

buyer loyal to them. Because the values of correlations in those particular areas are

crosses the .50 level.

From the value above persons correlation, some of the hypothesis of the study is goes

wrong. Because the lower level of performance in some hypothesis or independent

variable likes Customs, BTMEA, Chamber of commerce and Foreign Ministry.

4.4. SWOT ANALYSIS

I

Page 63: Performance Analysis

4.4.1. Strength

. Considerable Qualified/keen to learn workforce available at low labor charges. The

recommended minimum average wages (which include Traveling Allowance, House

Rent, Medical Allowance, Maternity Benefit, Festival Bonus and Overtime Benefit)

in the units within the Bangladesh Export Processing Zones (BEPZ) are given as

below; on the other hand, outside the BEPZ the wages are about 40% lower:

Energy at low price

Easily accessible infrastructure like sea road, railroad, river and air

communication

Accessibility of fundamental infrastructure, which is about 3 decade old,

mainly established by the Korean, Taiwanese and Hong Kong Chinese

industrialists.

FDI is legally permitted

Moderately open Economy, particularly in the Export Promotion Zones

GSP under EBA (Everything But Arms) for Least Developed Country

applicable (Duty free to EU)

Improved GSP advantages under Regional Cumulative

Looking forward to Duty Free Excess to US, talks are on, and appear to

be on hopeful track

Investment assured under Foreign Private Investment (Promotion and

Protection) Act, 1980 which secures all foreign investments in

Bangladesh

OPIC's (Overseas Private Investment Corporation, USA) insurance and

finance agendas operable

Bangladesh is a member of Multilateral Investment Guarantee Agency

(MIGA) under which protection and safety measures are available

II

Page 64: Performance Analysis

Adjudication service of the International Centre for the Settlement of

Investment Dispute (ICSID) offered

Excellent Tele-communications network of E-mail, Internet, Fax, ISD,

NWD & Cellular services

Weakness of currency against dollar and the condition will persist to help

exporters

Bank interest@ 7% for financing exports

Convenience of duty free custom bonded w/house

Readiness of new units to enhance systems and create infrastructure

accordant with product growth and fast reactions to circumstances\

4.4.2. Weakness

Lack of marketing tactics

The country is deficient in creativity

Absence of easily on-hand middle management

A small number of manufacturing methods

Low acquiescence: there is an international pressure group to compel the local

producers and the government to implement social acquiescence. The US GSP

may be cancelled and purchasing from US & EU may decrease significantly

M/c advancement is necessary. The machinery required to assess add on a

garment or increase competence are missing in most industries.

Lack of training organizations for industrial workers, supervisors and

managers.

Autocratic approach of nearly all the investors

III

Page 65: Performance Analysis

Fewer process units for textiles and garments

Sluggish backward or forward blending procedure

Incompetent ports, entry/exit complicated and loading/unloading takes much

time

Speed money culture

Time-consuming custom clearance

Unreliable dependability regarding Delivery/QA/Product knowledge

Communication gap created by incomplete knowledge of English

Subject to natural calamities

4.4.3. Opportunity

. EU is willing to establish industry in a big way as an option to china

particularly for knits, including sweaters

Bangladesh is included in the Least Developed Countries with which US is

committed to enhance export trade

Sweaters are very economical even with china and is the prospect for

Bangladesh

If skilled technicians are available to instruct, prearranged garment is an

option because labor and energy cost are inexpensive.

Foundation garments for Ladies for the FDI promise is significant because

both, the technicians and highly developed machinery are essential for better

competence and output

Japan to be observed, as conventionally they purchase handloom textiles,

home furniture and garments. This section can be encouraged and expanded

with continued progress in quality

IV

Page 66: Performance Analysis

4.4.4. Threat

The exporters have to prepare themselves to harvest the advantages offered by

the opportunities.

Fibre2fashion.com - Leading B2B Portal and Marketplace of Global Textile,

Apparel and Fashion Industry offers Free Industry Articles, Textile Articles,

Fashion Articles, Industry Reports, Technology Article, Case Studies, Textile

Industry News Articles, Latest Fashion Trends, Textile Market Trends Reports

and Global Industry Analysis.

Other least development countries Company can come into the business so

fast that is a big treat for R. R. Apparels Ltd.

5.1. Conclusion:

Ready made garments business is the largest source of export earning of

Bangladesh. The beginning of ready made garments sector was not so good in our

country. At first R. R. Apparels Ltd was starting its business in a small form. Its

import and export activities were limited within some countries. Recently, R. R.

Apparels Ltd raises the boundary of their business and tries to handle its import and

export activities. To conduct import and export activities, the company directly

related to some other organization like bank, EPB, BGMEA etc and tries to maintain

all the formalities of import and export activities from those organization.

This industry brings so many possibilities for the people of Bangladesh. Though it

has all the facilities, working environment, labor, skill and many other supporting

variables but this sector did not develop in our country expectedly. There are some

problems in R. R. Apparels Ltd to develop its business more like illegal practice in

different governmental offices, lack of better transportation system and lack of

modern working system of different organization related with import and export

activities of R. R. Apparels Ltd and many more.

V

Page 67: Performance Analysis

Actually governmental intervention in this sector is very much essential. If

government create better opportunities for the owner of the garments company in

case of import and export activities like faster Customs activities, install modern

technology, change the old Procedure of official activities etc then it will better for

import and export activities of R. R. Apparels Ltd. Beside this the company needs to

ensure their effectiveness in all the activities to perform better in this sector.

5.2. Recommendations:

As R.R. Apparels is a commercial organization in our country and wanted to make a

surplus over their business, they needs to take some initial steps to solve their existing

problem. Though the officials of the company were gave positive information about

the company in most of the cases. Bur I think they need to immediately focus on their

problematic areas. According to my point of view I point out some significant

recommendation in their perspective. I believe that if they can take initial step to solve

that problem, I hope that they will be able to remove their problem. Some of the major

recommendations are given below-

The company needs to maintain all the rules and regulation of import activities

properly that is taken by our government for all of the garments company.

Because the mean value of this issue is 3.7 that is in moderate position.

Though it is in moderate position, the company needs to improve from this

position.

Buyer is the king of ready made garments business. So that the company’s

needed to continue a better a relationship with all of their existing buyer and

tries extend this relationship with other new buyer.

In case of export duty, the mean value is 2.36 that are too low. So that the

company needs to pay attention in this sector. Otherwise the government can

take any type of legal action against the company.

VI

Page 68: Performance Analysis

According to survey and research it is found that the performance of the notify

party that means C & F agents is not good. In of research the mean value of

this sector is 2.267 and the value of standard deviation is so low that is .827.

For this reason the company needs bring change in their notify party.

The information section of the company is not strong. Because most of the

officials of the company agreed in this regard. For this reason officer of the

company can not effectively and timely communicate with different

organization.

The company needs to hire more skilled and experienced merchandising and

commercial employee to effectively deal with buyer and properly maintain

import & export activities.

Governmental intervention is very important to reduce the complexity of EPB,

Custom and foreign especially.

References:

1) Chandra,W.,P.,(2006),International marketing ,11th edition, Tata McGraw-

Hill, India, pp-(271-292)

2) Bari,M.,A.,(2006),Business monitoring and recovery,7th edition, University

press Limited, Dhaka, Bangladesh, pp-120-126, 205-207.

3) Malhotra N., K., (2008), Marketing Research an Applied Orientation, 4th

edition Prentice Hall of India, PP-(106-106,335-356,468-476, 638).

Report and Statements:

Annual Back to Back L/C of the year 2009 Annual financial statement of year 2007-2008

Web References: www.rrapparels.com, Access time: 20th September, 01st October, 15th October. www.google.com

VII

Page 69: Performance Analysis

www.bdtradeinfo.com/yellowpages/des_data.asp, www.cottony.net , www.intermesh.net/apparel-and- garments .html , panjiva.com/Fergasam-Garments-Industries-Pvt/2745326, Access time: 20th September, 01st October, 15th October.

Appendixes

Annex-1: Hypothesis, Variable, Constructs, and Operational definitions.

Hypothesis 1 Constructs Operational definitionsThe performance of import and export activities of the “R. R. Apparels” depends on the import activities.

Import -Due time-Lead time-product quality-Rules and regulations -maintain insurance

Hypothesis 2 Constructs Operational definitions

The performance of import and export activities of the “R. R. Apparels” depends on the export activities.

Export -shipment on due date-ensure product quality -Maintain all rules and regulations -Timely send all the papers and documents-Timely inform the buyer

Hypothesis 3 Constructs Operational definitionsThe performance of import and export activities of the “R. R. Apparels” depends on the

Bank -submission of paper -maintain regular activities-Timely withdraw paper

VIII

Page 70: Performance Analysis

bank activities. -effective communication-proper financial operation-Timely withdrawn of money.

Hypothesis 4 Constructs Operational definitionsThe performance of import and export activities of the “R. R. Apparels” depends on the BGMEA activities

BGMEA -UD completion-proper measurement of yarn-Consumption sheet approval

Hypothesis 5 Constructs Operational definitions

The performance of import and export activities of the “R. R. Apparels” depends on the EPB activities

EPB -approval of the quantity of yarn-checking the quality of yarn -UD approval for customs -BL submission-Invoice and packing list- GSP withdraw

Hypothesis 6 Constructs Operational definitions

The performance of import and export activities of the “R. R. Apparels” depends on the chamber of commerce and foreign ministry activities.

Chamber of Commerce and Foreign Ministry

-Certificate of Origin -Utilization sources -Export permission-Export duty

Hypothesis 7 Constructs Operational definitionsThe performance of import and export activities of the “R. R. Apparels” depends on the customs activities

Customs -Customs duty -GSP submission- UD submission- Dipo selection-Notify party activities

Hypothesis 8 Constructs Operational definitionsThe performance of import and export activities of the “R. R. Apparels” depends on the information system

Information system - Mail handling-Message distribute-Keep related documents safely-Communication among all offices

The performance of import and export activities of the “R. R. Apparels” depends on the relationship with the buyer and transportation company activities

Buyer and transportation -Time to time communication-offer new style -Consciousness about quality-Bill payment

IX

Page 71: Performance Analysis

The performance of import and export activities of the “R. R. Apparels” depends on the BTMEA activities

BTMEA -BTMEA collection-relationship with the supplier of yarn- relationship with accessories suppliers-Weight of yarn

Performance - overall satisfied- continue job- referred the

company

Annex 2: A questionnaire for measuring the factor that affects the performance of import and export activities of the “R. R. Apparels”Dear Sir, I am doing a research on the performance of import and export activities of “R. R. Apparels Ltd.”. There are several factors related to the performance of import and export activities of R. R. Apparels Ltd. That’s why I prepared questionnaires which will be a guide to note down each factor that affect the performance of import and export activities of R. R. Apparels Ltd. Please give your honest opinion.

# How long you related with this organization? (1) 1-3 years (2) 3-6years (3) 6-9years (4) 9 years above# In which level you are work in? (1) Higher (2) higher middle (3) middle (4) lower

# In which side of the company you are dealing with? (1) Commercial (2) merchandising (3) factory (4) marketing

For the following question mark from 5 to 1 scale 5 = strongly agree, 4 =agree, 3 =neutral, 2 =disagree, 1 =strongly disagree.

Scale SA SD

1. R. R. Apparels import their raw materials and accessories in due time

5 4 3 2 1

X

Page 72: Performance Analysis

2. Generally Lead time is lower when import accessories from different countries

5 4 3 2 1

3. Quality of product is highly ensured by the company’s own authorized personnel

5 4 3 2 1

4. All the rules and regulations of import properly maintain by the company that was taken by Bangladesh government

5 4 3 2 1

5. R.R. Apparels properly maintain their financial transaction with foreign supplier and makes insurance when import any raw materials.

5 4 3 2 1

6. R. R. Apparels always try to finish their production task before shipment date.

5 4 3 2 1

7. The company try to maintain all the formalities of shipment in due time.

5 4 3 2 1

8. It giving higher priority to maintain the quality of its finish product, so that the buyer can trust the company.

5 4 3 2 1

9. R. R. Apparels tries to maintain all the rules and regulations of export of the country.

5 4 3 2 1

10. The company sends all the necessary papers and documents to the buyer in due time.

11. The company always informs the buyer about the movement and position of the shifted product.

5 4 3 2 1

12. R. R. Apparels submitted all the export L/C and other related papers in due time to the banks.

5 4 3 2 1

13. Properly maintained day to day’s banking activities and transactions by the company.

5 4 3 2 1

14. Timely withdraw all the related papers from the banks to submit in other operating organization.

5 4 3 2 1

15. R. R. Apparels timely and efficiently communicate with suppliers and buyer’s banks for different activities

5 4 3 2 1

16. The company tries to timely make payment of supplier’s banks.

5 4 3 2 1

17. R. R. Apparels can make bank purchase for 5 4 3 2 1

XI

Page 73: Performance Analysis

the necessity of hard cash and withdraw money timely.

18. Properly complete all the formalities to complete utilization declaration form by the company.

5 4 3 2 1

19. Proper measurement of yarn is always passed from the BGMEA officials accurately.

5 4 3 2 1

20. Consumption sheet of exported product is accurately passed from BGMEA officials in due time.

1

21. Approved the quantity of yarn timely and accurately that is used by the company from export promotion bureau.

5 4 3 2 1

22. The company withdraw of yarn quality certificate from EPB according to the requirementof Export L/C.

5 4 3 2 1

23. UD approved by EPB officials for completing Customs activities

5 4 3 2 1

24. Timely collect bill of lading from transport agency and approved by the EPB officials

5 4 3 2 1

25. GSP withdrawn from EPB on due time to maintain customs activities

5 4 3 2 1

26. Timely issued certificate of origin from chamber of commerce

5 4 3 2 1

27. Honestly show the utilization sources of yarn and accessories to issue CO

5 4 3 2 1

28. Taking export permission from ministry of foreign affairs against each export L/C

5 4 3 2 1

29. Timely provide export duty to NBR on due time

5 4 3 2 1

30. Timely paid Custom duty to get custom clearation to take and loading of goods

5 4 3 2 1

31. GSP submitted to port office to get permission to load goods to ship or air.

5 4 3 2 1

XII

Page 74: Performance Analysis

32. Properly select store dipo for storing goods at the port

5 4 3 2 1

33. Notify party of the company properly maintains their task satisfactorily.

5 4 3 2 1

34. Officials or R. R. Apparels properly handle mail and disburse message among all the offices of R. R. Apparels

5 4 3 2 1

35. Officials keep all the import and export documents of the company accurately and safely.

5 4 3 2 1

36. R. R. Apparels tries to maintain better relationship with all of their buyer.

5 4 3 2 1

37. R. R. Apparels offer new styles of product to their buyer.

5 4 3 2 1

38. Company has better relationship with transportation company through timely and faster communication.

5 4 3 2 1

39. Officials of the company collect BTMEA timely from yarn suppliers in due time.

5 4 3 2 1

40. R. R. Apparels checks the weight of yarn through their merchandiser.

5 4 3 2 1

41. I am overall satisfied with the performance of R.R. Apparels Ltd.

5 4 3 2 1

42. I want to continue my job with R.R. Apparels Ltd.

5 4 3 2 1

43. I referred R. R. Apparels to Buyer for their choice of the company for giving order of product.

5 4 3 2 1

XIII

Page 75: Performance Analysis

Utilization Declaration(Sweater)

UD Authenticated Authority:1. Name B A N G L A D E S H G A R M E N T M A N U F A C T U

2

.

Address E R S & E X P O R T E R S A S S O C I A T I O N

(Bgmea Complex) 23/1 P A N T H A P A T H L I N K R O A D

K A W R A N B A Z A R D H A K A

B N G L A D E S H

3

.

Application no. Revd No.

(for office use only) Date:

4

.

UD no B G M E A / D H K / U D / 2 0 0 8 / 4 1 7 1 /

(for office use only)

5

.

UD version ENGLISH

6

.

Name of Unite M / S R . R A P P A R E L S L T D

7 Factory Address A - 1 4 0 , A - 1 4 1 ( P A R T ) B S C I C

XIV

Page 76: Performance Analysis

.

K O N A B A R I , G A Z I P U R , B A N G L A D E S H

8

.

Phone 9 2 9 8 2 0 5 F A X 9 2 9 7 5 3 9

9

.

Head Office

Address

A - 1 4 0 , A - 1 4 1 ( P A R T ) B S C I C

K O N A B A R I , G A Z I P U R , B A N G L A D E S H

10. Phone 9 2 9 8 2 0 5 F A X 9 2 9 7 5 3 9

11. Bond License. No / C U S - B W / D A T E

12. Vat Reg. No 5 1 5 1 0 1 2 1 5 5 D A T E 0 1 / 0 7 / 0 3

13. Membership. No 4 1 7 1 Year 2 0 0

Lien Bank Information:-14.Bank Code 15.Bank Name 16. Address 17.Phone 18.Fax

3037 Jamuna Bank Ltd Dilkusha Branch ,33 Dilkusha C/A,

Dhaka 1000

9565608 9562485

Buyer’s Information :-SL 19.Buyer Name 20.Address 21. Country 22.Phone 23.Fax 24.

BRICE SAS 25 AVENUE DU PANORAMA 72058 LE MANS CEDEX 02,

FRANCE

Export L/C Contract:-SL 25.Master Export L/C

Contract /P.O. N.O.26.Date 27.Value 28.Currency 29.shipment Date 30.Expiry Date

26125NM803418 28-07-

2008

USD 144100.00

(+/- 5%)USD 21-01-2009 11-02-2009

Import L/C :(Back to Back L/C/Sight L/C / USANCE L/C :-SL 31.Foreign 32. Import L/C No 33.Date 34.Value 35. Currency

N/A

Local/Land

01 Bangladesh 303708040547 11-09-2008 USD 30,667.50 USD

02 Bangladesh 303708040548 11-09-2008 USD 22,680.00 USD

Grand Total = USD 53,347.50

(Contd ..P/2)(Page -2)

Import Without L/C Against Contract –Raw Materials Imported Free OF charge /

cost

Value of CM/CMT basis

Notify Party Information:-

XV

Page 77: Performance Analysis

SL 36. Notify Party 37. Address 38. Country 39. Fax 23.Fax 24.01. BRICE SAS AND

CLASQUIN ZI DE CHEVIRE – 44340 BOUGUENAIS,

FRANCE

02 BRICE SAS AND PANALPINA

5 RUE DE COPERNIC – 41260 LA CHAUSSEE ST VISTOR

FRANCE

41 Port of Delivery L E H V R E P O R T O R N A N T E S A I R P O R T

Country F R A N C E

42 Ultimate destination (Country of Import)

F R A N C E

43 Descriptions of Readymade Garments:Sl Style/Order no Hs code Description of garments Quota/non quota Quantity Unite

01. SONO/49503, 49504, 49505, 49506, 49507, 49508, 49509, 49510, 49511, 49512,

61.05.10.00/61.09.90.00

MEN’S SWEATER N/Q 26200 PCS

GRAND TOTAL 26200 PCS(+/- 5%)

44. Garments size chart and ratio:01 SONO/49503, 49504, 49505, 49506, 49507, 49508, 49509,

49510, 49511, 49512MEN’S SWEATER 26,200 PCS

SIZE/MEAS S M L XL XXL½ Sleeve width 15.50 16.00 16.50 17.00 17.5Body length 65 67 69 71 73½ Chest 49 51 53 56 60

45.Description of Importable Raw Materials (Yam ):-N/A a)Yam : SL Style/ Description of

garments Qty (Dozen /Pcs

HS Code of yarn

Description of yarns

Construction and Trade Name

Qty Consumption per unit (pcs)

N/A

b)Imported Accessories :

SL Commercial Description Supplier Name Address Country Quantity N/A

46. Description of Local Raw materials:- As approved by Utilization permission Committee Vide letter no :

BGMEA /CUS/CON/2008....................... /R.R APPAREL / DT........./......../2008

a) Yarn : Style /Order no Description of

Garments Qty HS Code

of Yams Description of Yams with Construction and trade name if any

Qty Consumption PER PCS

SONO/49503, 49504, 49505, 49506, 49507, 49508, 49509, 49510, 49511, 49512

MEN’S SWEATER 26,200 PCS

5509.32.00 1) 100% Cotton dyed yarn (30/2 combed)

2) 70 D/2 100% Nylon yarn (Dyed yarn in cone)

13050.22 Lbs

6300.052 Lbs

.4981 Lbs/pcs

.24046 Lbs/pcs

b) Accessories:

SL

HS Code Commercial Description Supplier ‘s Name Address Country Quantity

N/A 47. Description of Raw Materials from other UD SL UD No . Date HS Code Quantity Description of Yarns

N/A 48. Total Yarn: SL Description of Yarns Quantity Country Supplier ‘s Name and Address 01. 100% Cotton dyed yarn (30/2

combed) 13050.00 Lbs

Bangladesh SANZI TEXTILE MILLS LTD. A-23,S-6 Bscic Industrial Estate Kalurghat,

XVI

Page 78: Performance Analysis

Chittagong. 02. 70 D/2 100% Nylon yarn

(Dyed yarn in cone) 6300.00 Lbs Dong Bang Textile Ltd.

Sonaichori, Baro-Awlia, Sitakunda, Chittagong

(Contd ..P/3)

(Page -3)

49. Shipment Information: Shipment Date 21.01.2009

50. The above Declaration / in formation furnished is correct Necessary bond has been executed and sample of garments signed by the designated representatives of UD issuing authority will be submitted to customs /port at the time of Export. H Alf – Yarns statement of import & export as per Performa duly authenticated by lien Bank will be submitted to Bond Commissioner ate

__________________

(1) This UD has been issued in terms of notification of NBR under SRO no. 271-Law / 94/154 Dt .19.9.94 for the stated raw material, for import, steerage and export of ready garments as per Master L/C Contract.

(2) The UD has been issued as per documents & declaration submitted by bonder. (3) Bonder wills Remain Responsible for any untrue statement or submission of false document

and will bear all consequences for any irregularity detected in future. (4) In case of discrepancy in H.S Code the same may be corrected by Custom Officer not below

the rank of Asst. Commissioner 51. Condition if any........................................................................

BGMA’S nominated Member

BGMEA’S nominated officer

(Signature with Seal ) (Signature with Seal )

Ref no: BGMEA /DHK / UD / 2008/ S /......................................... Date: ------------------

Copy for kind information and necessary action to:

1. M/S .R.R Apparels Ltd. plot # A- 140, A- 141 (part ) BSCIC , Konabari ,Gazipur , Bangladesh.

XVII

Page 79: Performance Analysis

2-4. Commissioner Custom House Dhaka / Chitagong / Benapole.5. Joint. Commissioner, ICD Kamalapur, Dhaka. 6-7. Joint Commissioner, DEPZ Saver, Dhaka, CEPZ Chitagong ,8. Commissioner, Bond Commissioner ate, Custom House Shegunbagicha, Dhaka.

Lien Bank: Jamuna Bank Ltd, Dilkusha Br., 23 Dilkusha C/A, Dhaka.

_________________________ BGMEA’S nominated of(Signature with Seal )

VETIRCOMPTABILITE PERIPHERIE 49111ST PIERRE MONTLIMART,CEDEX ,

MESURMENT SHEET

01 FE-M-PULFJ-CEFANIE,400197898/99 LADIES SWEATERS 2,800 PCS

SIZE/MEAS 46/48 50/52 54/56½ CHEST 52.50 56.50 62.00 0.686 Lbs/Pcs Total Yearn 1920.80 Lbs½ BOTTOM 44.00 47.00 52.00 100% COTTON DYED YARN (30/2

COMBED) SLEEVE LENGTH 59.00 60.00 61.00Body LENGTH 64.00 65.50 67.00

02 GA-M-PULFJ-JAVIER,400198823/24 BOYS SWEATERS 3,500 PCS

SIZE/MEAS 8ANS 10ANS 12ANS½ WAIST 40.00 42.50 45.00 0.68 Lbs/Pcs Total Yearn 2380.00 Lbs½ BOTTOM 40.00 42.50 45.00 100% COTTON DYED YARN (30/2

COMBED) SLEEVE LENGTH 43.50 48.25 53.00Body LENGTH 51.00 56.00 61.00

03 FE-M-PULFJ-CONSUL,400200474 LADIES SWEATERS 9,420 PCS

SIZE/MEAS XS S M L½ Chest 36.50 40.00 42.00 45.50½ BOTTOM 33.00 36.00 36.50 41.50 0.5308 Lbs/Pcs Total

Yearn 5000.136 LbsSLEEVE LENGTH 69.50 69.50 71.50 73.00 2/20 NE 100% COTTON

DYED YARN IN HANK Body LENGTH 57.50 59.00 60.00 60.50

04 FE-P-PULFJ-CONTACT,400200475 LADIES SWEATERS 9,610 PCSSIZE/MEAS XS S M L½ Chest 34.50 36.50 40.00 43.50½ BOTTOM 30.00 33.00 36.00 37.50 0.307 Lbs/Pcs Total

Yearn 2950.27 LbsSLEEVE LENGTH 44.50 46.00 46.30 48.00 2/30 100% VISCOSE

DYED YARN IN HANK Body LENGTH 52.00 54.50 55.00 58.00

XVIII

Page 80: Performance Analysis

STATEMENT OF BACK TO BACKI L/C 2009EXPORT L/C TOTAL

VALUETOTAL PCS

BACK TO BACK L/C

VALUE

SUPPLIER &DESCRIPTION

NAN207288VVETIR/ZIMO

US$ 241000

41000 PCS

3037090400035DT 08-02-2009

US$ 4138

DONG BANG 1) 2/32 SMM 100% ACRYLIC (DYED YERN IN HANK)INCLUDING POLY BAG 32 PCS = 2)100% ACRYLIC MELANGE 2/36 SMM (DYED YERN IN HANK)INCLUDING POLY BAG 23 PCS = 885 LBS

303709040036DT 08-02-09

US$ 5484.30

SANZI100% COTTON DYED YARN 20/2 (CARDED) =3030 LBS

303709080037DT 08-02-09

US$ 21500

LABIB2/30 100% VISCOSE DYED YARN IN HANK (DARK SHADE) =

303709120005DT 09-02-09

US$ 16254

DAEYU (DEPZ)100% NYLON 70 D/2 (DYED YARN IN CONE) =

303709060002DT 09-02-09

US$ 6560

ETERNAL FLAME (TAIWAN)30/2 100% VISCOSE MELANGE = 1600 LBS

303709060003DT 10-02-09

US$ 4500

SAPPHIRE (PAKISTAN)20/2 100% COTTON COMBED MELANGE YARN. SHADE NO B06B=

303709040043DT 15-02-09

US$ 1785

J.M ENTERPRISEACCESSORISE

303709040074DT 04-03-09

US$ 30890

SUN RISEACCESSORISE

303709040101DT 15-03-09

US$ 10476

ALAM TRADING INTERNATIONAL

303709040088DT 04-03-09

US$ 8500

TEXTILE DESIGNE & PRINTING

14001-0162601ABOBEST MOUNT

US$ 87751.20

15864 PCS

303709040090DT 15-03-09

US$ 2385

MASUMA KHATUN TEXTILE100% ACRYLIC MOHARILIKE 1/5.5 NM (DYED YERN IN HANK,DARK SHADE) = 1170 LBS100% ACRYLIC 2/32 (DYED YERN IN HANK,DARK SHADE =

303709040089DT 15-03-09

US$ 11506

SANZI100% COTTON DYED YARN 20/2 (CARDED) =4550 LBS, 32/2 (COMBED) =

303709040096DT 17-03-09

US$ 21000

M I YARN 70% ACRYLIC 30% WOOL 3/32 = 10500 LBS

090216DOKAI01423BLUHM KOLN

US$ 149626.46

26689 PCS

303709040067DT 01-03-09

US$ 2720

LABIB2/27 100% ACRYLIC COTTON LIKE DYED YARN IN HANK (DARK SHADE) = 1432 LBS

303709040080DT 09-03-09

US$ 8370

SHOVON YARN100% ACRYLIC 2/32 SMM (DYED YERN IN HANK,DARK SHADE) =

303709040080AMENDMENTDT 05-04-09

US$ 17025

SHOVON YARN70% ACRYLIC 30% WOOL 2/32 YARN DYED YERN IN HANK =

303709040109DT 23-03-09

US$ 6375

MASUMA KHATUN TEXTILE100% ACRYLIC MELANGE 2/32 SMM (DYED YERN IN HANK,DARK SHADE)=3750 LBS

303709040108DT 22-03-09

US$ 5029.19

TOTAL TERMACCESSORIES

LIC0138003715 US$ 36242 303709040114 US$ SANZI

XIX

Page 81: Performance Analysis

SDV 167932.20 PCS DT 25-03-09 36582.00

100% COTTON DYED YARN 20/2 (CARDED) =20100 LBS,

35001- 0040944AGSVETIR

US$ 40375 8500 PCS 303709040122DT 02-04-09

US$ 10965

SANZI100% COTTON DYED YARN 32/2 (COMBED) = 5100 LBS,

XX

Page 82: Performance Analysis

FEPRC 2008B/L No & Date and Exported Country

Invoice No Date & Value

Bank Ref No & Date

Realized Amount Date Of Realization

1.Freight Paid 2.Commission3.Insurence

Net Fob Value

Foreign Currency

Bangladesh Taka FOreign

currencyBangladeshtaka

MISCCGP000023194DT 07-02-08

RRA/01/08DT 28-01-08$ 20634.00

3037161004659DT.12-02-2008

$ 20421.15 1395785.6025

22-02-08 $20421.15 1395785.6025

CGPPIR 2008086DT 06-03-08

RRA/03/08DT 14-02-08$ 5527.80

30371610004891DT.11-03-2008

$ 5447.80 372520.56 26-03-08 $5447.80 372520.56

SOCS-DHK/0708528DT 19-04-08

RRA/04/08DT 05-04-08$ 55050.00

30371610005096DT.22-04-2008

$ 52190.33 3569818.572 30-05-08 $52190.33 3569818.572

KFEB 08-0307DT10-06-08

RRA/05/08DT 24-04-08$ 35648.00

30371610005318DT.15-06-2008

$ 35569.74 2732970.26 06-07-08 $35569.74 2732970.26

OALC-08192DT 10-05-08

RRA/06/08DT 28-04-08$21465.00

30371610005201DT.14-05-2008

$ 20731.051418003.82

29-05-08 $20731.05 1418003.82

BDS00003289DT 22-05-08

RRA/07/08DT 12-04-08$24114.20

3037-0151-08DT.29-05-2008

$ 22707.83 1552080.181 13-06-08 $22707.83 1552080.181

OALC-08240DT 27-05-08

RRA/08/08DT 15-05-08$3317.50

3037-0158-08DT.12-02-2008

$ 3077.98 210533.832 24-06-08 $3077.98 210533.832

DAC03062945DT 01-06-08

RRA/09/08DT 19-05-08$54174.20

30371610005274DT.01-06-2008

$ 54074.20 3698675.28 28-07-08 $54074.20 3698675.28

KFEB 08-0289DT 25-05-08

RRA/10/08DT 20-05-08$42660.00

30371610005283DT.09-06-2008

$ 42428.37 2902100.508 23-06-08 $42428.37 2902100.508

DAC03062942DT 01-06-08

RRA/11/08DT 19-05-08$9972.80

30371610005274DT.01-06-2008

$ 9872.00 675244.80 28-07-08 $9837.00 675244.80

525799159DT 30-05-08

RRA/12/08DT 25-05-08$4914.00

3037-0157-08DT.10-06-2008

$ 4717.22 322186.126 $4717.22 322186.126

GFL023535DT 10-06-08

RRA/13/08DT 29-05-08$36504.00

30371610005336DT.02-07-2008

$ 34571.32 2364678.288 07-07-08 $34571.32 2364678.288

BDS00003496DT 13-06-08

RRA/14/08DT 29-05-05$ 11800.00

3037-0176-08DT.24-06-2008

$ 11007.26 752896.584 08-07-08 $11007.26 752896.584

AUB/L No & Date and Exported Country

Invoice No Date & Value

Bank Ref No & Date

Realized Amount Date Of Realization

1.Freight Paid 2.Commission3.Insurence

Net Fob Value

Forieng-Currency

NYKS3590025149DT 21-06-08

RRA/15/08DT 09-06-08

3037-0187-08DT.06-07-2008

$ 26689.00 1822858.70 07-08-08 $26689.00 1822858.70

21

Page 83: Performance Analysis

$ 28260.00KFEB 08-0339DT 19-06-08

RRA/16/08DT 12-06-08$ 24919.20

30371610005336DT02-07-08

$ 24840.77 1699108.668 25-07-08 $24840.77 1699108.668

BDS00003603DT 24-06-08

RRA/17/08DT 18-06-08$ 21560.00

30371610005345DT.02-07-2008

$ 19252.27 1316855.268 08-07-08 $19252.27 1316855.268

DQA0129390DT24-06-08

RRA/18/08DT 19-06-08$ 39159.00

30371610005363DT.06-07-08

$ 38953.53 2660526.099 22-08-08 $38953.53 2660526.099

FMLGOA16635DT 24-06-08

RRA/19/08DT 21-06-08$ 29856.00

30371610005354DT.03-07-08

$ 29856.00 2042150.40 16-07-08 $29856.00 2042150.40

NYKS53590009700DT 02-07-08

RRA/20/08DT 24-06-08$ 32943.00

3037-0218-08DT.21-07-2008

$ 31137.85 2126715.155 06-08-08 $31137.85 2126715.155

FMLGOA16635DT 08-07-08

RRA/21/08DT 26-06-08$ 33679.20

30371610005381DT.10-07-2008

$ 33679.20 2303657.28 23-07-08 $33679.20 2303657.28

OALC-08333DT 22-07-08

RRA/22/08DT 15-07-08$ 14183.34

30371610005489DT.23-07-08

$ 13617.87 930098.47 04-08-08 $13617.87 930098.47

GFL023880DT 11-07-08

RRA/23/08DT 18-06-08$ 7286.00

3037-0213-08DT 20-07-08

$ 6757.08 461508.564 05-09-08 $6757.08 461508.564

526072155DT 04-07-08

RRA/24/08DT 29-06-08$ 12075.00

30371610005372DT.10-07-2008

$ 11871.82 810845.306 28-08-08 $11871.82 810845.306

BDS00003795DT 12-07-08

RRA/25/08DT 07-07-08$ 35926.00

30371610005434DT.17-07-2008

$ 33925.56 2317115.748 31-07-08 $33925.56. 2317115.748

FMLGOA16709DT 16-07-08

RRA/26/08DT 10-07-08$ 39652.80

30371610005443DT.17-07-2008

$ 39592.80 2704188.24 31-07-08 $39592.80 2704188.24

FMLGOA16790DT24-07-08

RRA/27/08DT 17-07-08$ 8701.20

30371610005498DT.24-07-2008

$ 8641.20 590193.96 07-08-08 $8641.20 590193.96

22