Perceptions How you see things. To perceive: to gain an understanding of a person, idea, or...
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Transcript of Perceptions How you see things. To perceive: to gain an understanding of a person, idea, or...
PerceptionsPerceptions
How you see thingsHow you see things
To perceive: to gain an understanding of a person ,
idea, or situation.
To perceive: to gain an understanding of a person ,
idea, or situation. What builds our perceptions
Past experiences Culture Personal history with similar people or
situations
What builds our perceptions Past experiences Culture Personal history with similar people or
situations
Context: surroundings for communication
Context: surroundings for communication
Social context: relationships of the persons involved
Historical context Real history events The past events of the persons
involved
Social context: relationships of the persons involved
Historical context Real history events The past events of the persons
involved
ContextContext Physical context
Location Environment
Color Light Sound Temperature
Distance Seating/Furniture arrangement Time
Physical context Location Environment
Color Light Sound Temperature
Distance Seating/Furniture arrangement Time
ContextContext
Psychological Context: depends on moods and feelings
Cultural Context: includes beliefs, values, traditions, and norms that affect people’s attitude and actions
Psychological Context: depends on moods and feelings
Cultural Context: includes beliefs, values, traditions, and norms that affect people’s attitude and actions
What makes an effective communicator?
What makes an effective communicator?
Sincerity: say what you mean both in words and gestures
Knowledge: know your topic Organization: have a clear
speaking purpose and present your thoughts in a logical order
Sincerity: say what you mean both in words and gestures
Knowledge: know your topic Organization: have a clear
speaking purpose and present your thoughts in a logical order
ContinuedContinued Listening: know when and how to
listen Eye contact, nod, quiet, facial
expressions, lean forward, ask questions, take notes
Confidence: build your confidence and control stage fright
Language: choose the most appropriate words for the occasion
Listening: know when and how to listen Eye contact, nod, quiet, facial
expressions, lean forward, ask questions, take notes
Confidence: build your confidence and control stage fright
Language: choose the most appropriate words for the occasion
One MoreOne More
Nonverbal communication: use tone of voice, body movements, eyes contact and space effectively
Goal setting: know how to convey information so the listeners will learn and remember
Nonverbal communication: use tone of voice, body movements, eyes contact and space effectively
Goal setting: know how to convey information so the listeners will learn and remember
ActivityActivity Get into groups of 3-4 Review what makes an effective
communicator Answer the questions
Which skill is most easily developed? Why? Which skill is most difficult to develop? Why? Which skill is easiest to observe? Which skill is most difficult to assess? Why? Which skill should receive the most attention in
this class? Why?
Get into groups of 3-4 Review what makes an effective
communicator Answer the questions
Which skill is most easily developed? Why? Which skill is most difficult to develop? Why? Which skill is easiest to observe? Which skill is most difficult to assess? Why? Which skill should receive the most attention in
this class? Why?