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PeopleStrong Corporate Presentation_Sep16
Transcript of PeopleStrong Corporate Presentation_Sep16
PeopleStrongCorporate Presentation
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Winners of the HRO today APAC award for three consecutive years.
Equal focus on employees (HR) and customers
THE INDIA STORY
Emerging HR services marketfrom transaction to output to outcome
Bridge the gap between jobs and skills
Reduction in implementation cycle by intersection of HR and technology
HIGHEST GROWTH MARKET IN APAC GROWING POTENTIAL AND ADAPTATION OF MPHRO & RPO MARKETS
*Everest Group Research on Rise of HR Outsourcing in Asia Pacific: Enabling HR to be Strategic
India: The Hub of Exciting HR Business Opportunities
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India’s premier HR Solutions company delivering new age HR solutions through PeopleStrong Alt, an on demand, modular and easy to use technology product which has distilled tens of thousands of hours of ‘natural R&D i.e. servicing HR to top Indian companies for a decade.
Offering best in classHR business solutions to over
multinationaland Indian clients
Our helpdesk engineefficiently resolves
India’s HRcommandcentre launched
1 query everyminute 400,000+
Simplifying work-life for
users across the globe
175 1st
Executive Summary
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First company
to be successfully
assessed on SSAE16
(earlier known as SAS 70)
Delivering employee services across
regions and time zones for payroll,
compliance and
HR shared services for
employees500,000+Permanent hires annually
45,000+
Launched Indi’s first HR mobile
App
Native App to
#SimplifyWorklife
JULExpanded footprintto South East Asia by strategic alliancewith Zapper
Rated amongstemerging RPO leaders
2008 2010 2012 2014
2006 2009 2011 2013 2015
JAN‘Best Companiesto Work for’ 2010
JANExpanded footprint to UK and USvia strategic alliance withOchre House and Pinstripe
AUGFirst HR Shared ServicesSummit with AIMA
MAYAwarded Programme ofthe Year 2014 by HROA
AUGRated Star Performer inEverest Group MPHRO PEAK Matrix 2014
OCTAcquisition of Webpay
APRFirst majorclient acquisition
MARSigned million dollarHR Shared Services contract
MAYPublication of firstIndian Attrition Report
JANLumis Partners’ investment
DECIndia’s largest 5 year Multi-process HRO/RPO contract
JUNReceived investmentfrom HDFC Holdings
NOVThe first IndiaSkills Report launched
MAROpened new delivery centrein Bengaluru
JUNAwarded HRO Today APAC Award for “Excellence in Business Partnership”
2016JANMobile APP Launched
JUNAwarded HRO Today APAC Award for third consecutive year
The Journey So Far
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ADVISORS
EXECUTIVE BOARD MEMBERS
ANTHONY MAZZAChief OperatingOfficerAAA Global Ventures
ROHIT BHAYANAManaging Partner& Co-founderLumis Partners
INVESTORS
INVESTOR BOARD MEMBERSSANDEEP SINHAManaging Partner& Co-founderLumis Partners
P DWARAKANATHAdvisor, Group Human CapitalMax India
INDEPENDENT BOARD MEMBERSPANKAJ BANSALCo-founder &CEOPeopleStrong
SHELLY SINGHCo-founder &Chief Business OfficerPeopleStrong
PRAMOD BHASINChairmanThe Skill AcademyFounder of Genpact
RAJUL GARGDirectorSunstone Business School
Statutory Audit SSAE 16 Assessment
AAA Global Ventures
AUDITORS
DENNIS SHULERPresident, Founder,Core Strengths Management Consulting LLC
PRAVEEN KUMAR BHALLAHead, HRHDFC Ltd.
Governance Structure
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CHINA GORMANBoard ChairUniversum
Executive Team
Responsible for aligning the company's technology strategy with the overall business strategy.Rich experience in developing and managingtechnology solutions.
VISHAL SAHA - Founding Member & Chief Technology Officer
Responsible for driving the People, Talent and Business Excellence agenda at PeopleStrong
DEVASHISH SHARMA - Founding Member & Chief People Officer
Responsible for Process Solution Development,Special Initiatives, Service Line Expansion andDelivery Excellence.
SHELLY SINGH - Co-founder & Chief Business Officer
Responsible for the business growth and strategy.15+ years of experience of HR Functions in large corporates with strong HR domain and process understanding.
PANKAJ BANSAL - Co-founder & CEO
Responsible to raise the visibility of PeopleStrongto external constituents and Customer Acquisitions and alliances.
KIRAN KUMAR - Founding Member & Chief Sales Officer
Responsible for successful delivery andsupport of PeopleStrong Alt.
VIKAS SAPRA - Vice President Technology Operations
Responsible for Multi-Process HR Outsourcing businessof PeopleStrong
PRAKASH RAO - Founding Member & Vice President MPHRO
Supervises the finance unit at PeopleStrong and keeps finance controls and compliances in line with the organisational strategy.
RAJESH BATRA - Founding Member & Chief Financial Officer
Responsible for the Recruitment Process Outsourcing Business .
SHAILESH SINGH – Business Head & Vice President, Recruitment Business
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of non-strategic, repetitive, mundane and straight lineactivities are transformed into a Shared Services Hub
UNIQUE MODEL TO DRIVE BUSINESS RESULTS
of strategic, decision making activitiesare to be managed internally
Flexible and Variablised HR Cost Structure to dealwith workforce & economic volatility
Delivery down tothe Pin-code level
Partnership forre-engineering &improvement
INDUSTRY’S BEST PROFESSIONALS
Hours Experience of designing world class processes & platform solutions
Hours of experience in delivering employee & candidate experience globally
Hours of experience in delivering Cutting edge Technology solution
QUALITY ASSURED
Solution delivery successfully assessedon SSAE 16 in annual audits by Big 4 firm
Robust Governance Charter to ensure consistentand superlative delivery 100% SLA adherence
Man-hours spent in Training the teamto create cutting edge Platform HR solutions.
100%
23000 200 K
1.1 M
100 K+
70%
30%
MobileSimplicity Social
Collaboration
For HR by HR
Modular
EngagingUser
Experience
Ease of Implementation and Integration
Analytics
Configurable Workflows
ON DEMANDHR TECHNOLOGY
PeopleStrong Advantage
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Our Offerings
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HR SOLUTIONS ARCHITECTED BY SPECIALISTS BRINGING THE BEST OF TECHNOLOGY AND SERVICES
WIDE RANGE OF USERS
Candidates Employees HR CEOs/CXOs Line & Business Managers
Recruitment and CandidateLifecycle Management
HR Service Delivery andEmployee Lifecycle Management
- Paperless, clean and best in class HR delivery
through HR Shared Services and Technology
- Centralisation, consolidation and standardisation
- Data Driven Decision making
- Hindsight, Insight and Foresight
- HR Storyboards and Predictive
Analytics
- What-if Analysis, Simulations
- Precision and speed in recruitment
- Talent-Job matchmaking
- Superlative candidate experience
through impression centres
- Social-Cloud-Mobile based recruitment
Analytics, Insights andDecision Making
Let us manage it for you – A Premium Offering
Offsite Workgroups Special Projects Consulting
GLOBAL DELIVERY NETWORK GOVERNANCE CHARTER: MEASURE, RELATE AND IMPROVE
Modular
Self - Manage your HR
Simplify Work Life
Trainable On-Demand Configurable
SCALE WITH QUALITY & INTEGRITY
Measuring world’s talent & Skill Potential
| |
The India Skills Report in association with Wheebox, India Partner CII, Network Partner, LinkedIn.
INDUSTRY REPORTS & PUBLICATIONS
PeopleStrongBest Companiesto Work in association with Business Today.
HRO Handbook: An endeavour to throw light on the latest trends and updates from Technology, Analytics to Service Platforms.
India Attrition Study: Nation-wide study aiming to enable organisations to better manage their employees.
PeopleStrong rated as 2014 MPHRO Market Star Performer in Everest Group’s PEAK Matrix.
ANALYST QUOTES / INDUSTRY RECOGNITION
Awarded Asia Pacific Customer Relationship by HROA 2012-2013.
Awarded Asia Pacific Programme of the Year by HROA 2014.
Best Recruitment and Staffing Organization of the Year by RASBIC Awards 2011-2012.
Awarded HRO Today APAC Award for “Excellence in Business Partnership” 2015.
Conduct various knowledge sharingprograms across the industries to bring Thought Leadership.
ROUNDTABLES & EVENTS
Gold partner in TechHR – India’s first HR technology conference.
Industry’s best HR knowledge sharing platforms -Roundtables and Conclaves.
Partner with People Matters for TA Leadership League Series.
Exclusive group of CXO’s roundtable HR Transformation -What’s Inside.
Strong Brand
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America, Europe and Middle EastThe world’s leading provider of global talent acquisition and management solutions.
APAC and AustraliaWith 1700 employers across 19 countriesin APAC and recruitment of 40,000 people,we transacted USD 1.2 million in payroll and compliance.
IndiaWheebox is the fastest growing Talent Assessment Company, helping clientsglobally to find the right talent for right roles.
Partner Network
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Corporate Office
Branch Office
Presence at client location
The HR Factory: State of art facility for world class HR solution delivery
GURGAON
Near shore delivery centrefor one of the largest
customer geographies
MUMBAI
Global delivery centre withspecial focus on RPO
BENGALURUMadurai•
Our Footprints
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Clientele*
*Representative Logos
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3%
18%
7%
3%
8%
5%
15%
3%
7%
13%
10%
7%
Automotive Banking, FinancialServices & Insurance
Education FMCG, Food &Beverages
Hospitality(IncludingQSR), Travel &
Aviation
ITES Manufacturing &Allied
Internet business Media Pharma & Healthcare Software & IT Telecom & Allied
Company OverviewIndia’s largest low cost airline company having presence at 33 locations with a market shareof 36.4%.
Solutions
Onboarding to Exit I Payroll & Compliance
Size and Scope of Deal• 10,000+ employees
BusinessNeeds
• Onboarding at multiple locations
• Defined process for updation of
employee information on HRMS
• Module to offer employees the
ability to update their
information on their own
• Adherence to DGCA guidelines
• To process all the salary
components as per the
company’s and industry’s
requirement
How we did it?BusinessBenefits
• Simplified and consistent On boarding
process at seven different locations
• On-time disbursement of salaries to all
locations in India
• Adherence to required components viz,
standby hours, layover hours etc.
• Generating 1,000 letters every month with
100% SLA target
• Stringent maker-checker process to have
an error-free processing
• Tracking of all the benefits so that the
right amount is credited at the right time
• 6EPeople Services - HR Service Delivery
• The employee self-service module
• Designed the To-Be process maps taking into
account the payroll calendar and workflows
• Introduced triggers and automatic notification
wherever required
• Set up 3 level query resolution process
• Internal audit mechanism to ensure
a hassle-free process
• Preparing suitable SOPs, communication plan and
training material to educate all the stake holders
Success Stories – India’s largest Low cost Airline
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Company OverviewLeader in Auto and Farm Equipment. Client is a part of the large Indian multinational conglomerate. Business includes aerospace, automotive components, logistics, real estate, farm equipment etc.
Solutions
Size and Scope of DealServicing 13,000 permanent and 3,000 other employees across 160 locations in India for 11 BU.
BusinessNeeds
• Easing the transactional
activities to save time for
strategic ones
• To achieve standardisation and
automation of processes
• Enhance employees’ experience
through One India Platform
• Achieve cost benefit for the
company
How we did it?BusinessBenefits
• Analysed the performance gap between desired &
existing employee lifecycle process
• Study was conducted in 4 main groups to
understand, assimilate, fix, train and implement the
solution framework
• Based upon that, processes were mapped with industry
best practices and recommendations were shared with
the client
• Based upon recommendations analysed, To-Be
process maps were prepared to incorporate all the
signed off recommendations
• One interface for all major employee
related processes
• Reports and analytics to give a snapshot
of real time scenario and improvement
areas
• Dedicated helpdesk for all HR related
queries and closure of same within TAT
• Reduced paperwork and timely
transactions due to online interface
• HR is free from transactional activities
and query resolution, giving them more
time to concentrate on strategic activities
Success Stories –Auto & Farm Equipment leader
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Recruitment |Onboarding to Exit | Analytics
Company OverviewA worldwide Danish business conglomerate.The largest container ship operator & shipvessel operator in the world since 1996.
Size and Scope of DealEmployee strength of 8467+ with it’s business widespread in more than 136 countries.
BusinessNeeds
How we did it?BusinessBenefits
• Payroll processing with an
accuracy of 99% along with the
statutory compliance portions
• Managing the statutory dues with
timely filling into the respective
government authorities
• Process re-engineering across client side by
regular feedback
• Proactive communication to employees and having sessions
relating to employees’ education
• Multiple levels of checking for driving 100%
accuracy level
• Online computation of Statutory Dues
• Assist with multiple management reports in record time
LEAVE, TIME AND ATTENDANCE
• Designing and implementing a process-centric standardised
model for capturing employees’ attendance records
• Streamlined Payroll Input Processes –
Automation
• Timely closure of payroll processing with
an accuracy level of 99.9%
• 100% on-time statutory compliance
computation and deposits
• Single window approach for all employee
related cash transactions
• Delivery of various reports including
on-demand reports on time
• Decrease in employee queries due to
pro-active communication and education
Success Stories –World’s Largest Container Ship Operator
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SolutionsAlt Worklife | Payroll
Company OverviewOne of India’s leading insurance companies. It has been estimated that customer growth is better than any private insurance company in India.
Size and Scope of DealOne of India’s fastest growing insurance companies with an employee strength of over 6,000. It has about 400+ branches in 980+ cities & towns in India. The company currently has 37 retail and 8 group products, along with 9 optional rider benefit
SolutionsRecruitment| Onboarding to Exit| Payroll
BusinessNeeds
How we did it ? BusinessBenefits
• Standardise multiple processes
being followed at each branch at
recruitment stage
• Centralise and harmonise
processes and policies
• Optimise various channels and
provide the feedback process for
a long time, thus impacting the
candidate experience
PeopleStrong conducted a detailed as-is study of the
HR process and policies in the following manner-
• Data was collected for 18 policies and 6 HR
processes
• Interviews were conducted with the recruitment
stakeholders across all the branches
• Feedback from local and regional HRs were
taken to understand their strategic challenges
and operational experiences
• Regular internal reviews take place to ensure
smooth flow of work
• Run rate of over 400 joining in a month
• 400 active vendors managed through
RSSC Engine
• Cycle time of 12 days achieved
• Ensure Good Candidate Experience
across all branches
• Payroll processing time reduced from 3
to 2 days with an accuracy level of 99.9%
• Post payroll reports/management
reports submission reduced to 2 from
7 working days
Success Stories –India’s leading Insurance Company
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Company Overview
A major Indian Multinational Engineering and
Construction Conglomerate and a global pioneer in
providing Engineering Services for Oil and Gas
Industry.
Size and Scope of Deal• 1,000 employees
Solutions
Recruitment
BusinessNeeds How we did it?
BusinessBenefits
Recruitment for turnkey project
based in Chennai -
• Positions involved were across
niche engineering positions,
including Piping, Structural,
Process, Instrumentation etc.
• Positions need to be filled within
very tight timelines
PeopleStrong through its Recruitment service offers -
• Compensation benchmarking with competitors was done
for the new entity
• SLAs were signed to ensure timelines of the turnkey project
with full guarantee from PeopleStrong
• More than 100 key positions were closed in 4 months as
desired for efficient project schedule
• As a pure RPO, client’s involvement was only in JD creation
and interviewing with offer/appointment letters, also done
by PeopleStrong
• Project started on schedule
• Clients’ cost expectations were
matched completely
• Best-in-class employees from outside
India markets were recruited
successfully
Success Stories –Indian Engineering Multinational
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Corporate Office
A 10 Infocity, Sector 34, Gurgaon, Haryana - 122001
M: +91 9560998686 | T: +911244782400 | F: +911244273762
#SimplifyWorklife
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