PeopleSoft Real-Time Enterprise and Business Process Automation -Best Practices for ERP...

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Transcript of PeopleSoft Real-Time Enterprise and Business Process Automation -Best Practices for ERP...

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  • PeopleSoft Real-Time Enterprise and Business Process Automation -Best Practices for ERP Implementations PeopleSoft Global Services
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Agenda Introductions ERP Implementation Objectives & Challenges PeopleSoft Consulting ERP Solutions ERP Consulting Strategy Summary Q & A
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Agenda Introductions ERP Implementation Objectives & Challenges PeopleSoft Consulting ERP Solutions ESA Consulting Strategy Summary Q & A
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. ERP Objectives Reduce Costs Travel and expense reduction Streamline procurement of external services Better management of projects Financial insight Increase Productivity Put the right people on the right jobs Increase utilization of those resources Automate and streamline administrative tasks Improve Results Financial and workforce performance Visibility into project success Increase revenue recognition opportunities for billable organizations -- can bill earlier, faster For internal organizations, timely and accurate cost allocations Reduce total cost of ownership
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Challenged with Enterprise Pain Points Profit Pains: Increasing revenue Reducing costs People Pains: Recruiting new talent Retaining talent Managing contingent workforce Retooling the workforce based on market needs Process Pains: Automating all of the service delivery processes Ability to report on and analyze the enterprise Planning and bidding on engagements Accurately forecasting sales / resource planning Quickly starting new lines of business or reacting to M&A activities Leveraging knowledge of prior service delivery
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Incomplete requirements Lack of user involvement Lack of resources Unrealistic expectations Lack of executive support Changing requirements / Scope Adapted from study by the Standish Group Typical Implementation Challenges What are the top causes of customer implementation delays/overruns? Project objectives not fully specified (51%) Bad planning and estimating (48%) Technology new to the organization (45%) Inadequate/no project management methodology (42%) Insufficient senior staff on the team (42%) Poor performance by suppliers of HW/SW (42%) Adapted from study by KPMG
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Additional Challenges of Implementing ERP Solutions Integrated, Enterprise-wide, Collaborative Processes for end-to-end services automation Risk Exposure Internal operations and intellectual capital Budget / headcount limits for internal project Need for an objective 3rd party to run the implementation and provide input on best practices for ERP processes Global requirements support Lack of ERP-specific experience Technology to support the processes Multiple vendors Realizing strategic ROI quickly & throughout implementation
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Agenda Introductions ESA Implementation Objectives & Challenges PeopleSoft Consulting ERP Solutions ESA Consulting Strategy Summary Q & A
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Save time Save money Improve results
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Building the Framework ProjectCharter Roles & Responsibilities Mission Statement Project Objectives Scope Statement Risk Factors Project Plan plus Project Measurements and a Go-Forward Strategy Team Education Plan
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Sample Project Organization Chart
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. EXPERTISE No one can implement, optimize or upgrade PeopleSoft ESA better than PeopleSoft SPEED Methodologies, packaged services, training and parallel deployment enable faster, lower risk implementations and upgrades. COLLABORATE With our customers With our partners VALUE EXPERTISE No one can implement, optimize or upgrade PeopleSoft ESA better than PeopleSoft SPEED Methodologies, packaged services, training and parallel deployment enable faster, lower risk implementations and upgrades. COLLABORATE With our customers With our partners PeopleSoft Consulting ON TIME, ON BUDGET, FULLEST FUNCTIONALITY EXPERTISE No one can implement, optimize or upgrade PeopleSoft ESA better than PeopleSoft SPEED Methodologies, packaged services, training and parallel deployment enable faster, lower risk implementations and upgrades. EXPERTISE No one can implement, optimize or upgrade PeopleSoft ESA better than PeopleSoft
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Agenda Introductions ESA Implementation Objectives & Challenges PeopleSoft Consulting ESA Solutions ESA Consulting Strategy Summary Q & A
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Key Enterprise Service Automation Processes Reduce Costs Travel and expense reduction Streamline procurement of external services Better management of projects Financial insight Increase Productivity Put the right people on the right jobs Increase utilization of those resources Automate and streamline administrative tasks Improve Results Financial and workforce performance Visibility into project success Increase revenue recognition opportunities for billable organizations -- can bill earlier, faster For internal organizations, timely and accurate cost allocations Reduce total cost of ownership
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Additional Objectives listing Developing resources Retaining resources Creating flexible workforce Developing sales opportunities Targeting high potential sales Billing for engagements Managing work in progress Controlling contingent services spend Recognizing revenue Procuring services Managing financial success
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Resource Management Human Resources Payroll Projects Contracts Expenses Billing Receivables Payables Travel General Ledger Expense Reimbursement Competency Data Employee Data Employee Data Employee Data Employee Data Revenue Adjustments Expense Reimbursement Assignment Contracts Projects Items for Billing Or Revenue Recognition Project Values Expense & Time Actuals Itineraries Adjustments Billing Data ESA Integration vs. Implementation Great for integration, not implementations What does this mean to Me ?
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Sales/Account Management Project Management Resource Procurement & Management Consulting (Contract) Administration Update Skills/ Resumes Update Skills/ Resumes Manage Resource Development Manage Resource Development Sell Services Sell Services Create Contract Create Contract Create Project Plan Create Project Plan Identify/ Request Resources Identify/ Request Resources Create Service Order Create Service Order Source/ Propose Resources Source/ Propose Resources Submit Time & Expenses Submit Time & Expenses Perform Project Tasks Perform Project Tasks Manage Project Deliverables Manage Project Deliverables Generate Invoices Generate Invoices Manage Receivables Manage Receivables Manage Customer Satisfaction Manage Customer Satisfaction Analyze Project Profitability Analyze Project Profitability Analyze Resource Utilization Analyze Resource Utilization Analyze Sales Analyze Sales Analyze Profit/ Loss Analyze Profit/ Loss Analyze Workforce Analyze Workforce Identify/ Track Opportunities Identify/ Track Opportunities Best Practice Business Process Flows Assignment Bidding
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. PeopleSoft Consulting Advantages ESA Implementation Planning and Strategy Workshops ESA Executive Strategy Workshops Services for profitability analysis Process for knowledge and risk management Resource Management expertise Services for HRMS / Competency Management Partnerships with Success Factors, Skillscape Services for implementing Service Procurement functionality Business Development expertise Services for eSales Best practices for Enterprise Services Automation
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. PeopleSoft Consulting Implementation Strategy Implementation Considerations What is so different about ERP implementations? Internet Strategy- Portals to Citizens-PIA-No Code on Client and ROI: Total Cost of Ownership Efficiency vs. Effectiveness Consistency Core Business Requirements Control Data Synchronization ESA Reference Model Implementation Strategy Priorities
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  • PeopleSoft Proprietary and Confidential Copyright 2000 PeopleSoft, Inc. Key Implementation Focus Areas Reduce Costs Increase Productivity Improv