People and Technology, Studies of Technology

People and Technology, Studies of Technology

Usability and Human Factors

Unit 1c

This material (Comp15_Unit1c) was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.

Lecture Objectives

2

• Demonstrate concept knowledge of principles of user-centered design, methods of cognitive research, and sources of usability evidence

• Describe the role of human factors and human computer interaction concerning patient safety in the healthcare setting

• Demonstrate concept knowledge of principles of user-centered design and sources

Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Good Design

http://www.flickr.com/photos/cyberslayer/1437957836/sizes/l/in/photostream/

3Health IT Workforce Curriculum Version 3.0/Spring 2012


Unit 1c

Computer Provider Order Entry (CPOE) Systems

Horsky, J., Kaufman, D.R., Oppenheim, M.I. & Patel, V.L. (2003).



Unit 1c

MedlinePlus Senior’s Health

Kaufman 2008.



Unit 1c

Problematic Interfaces

http://upload.wikimedia.org/wikipedia/commons/6/66/Butterfly_large.jpg



Unit 1c

Modified PCA InterfaceLin, Vicente & Doyle (2002)

Lin, Vicente and Doyle (2002)



Unit 1c

Glucose Meters

Kaufman 2008.



Unit 1c

Interfaces of Note

http://www.flickr.com/photos/fan/39728135/sizes/o/



Unit 1c

Do we need such complexity?

Kaufman 1998.



Unit 1c

Ouch!

MySpace Page



Unit 1c

Facebook

Facebook Page



Unit 1c

Rhapsody

Dave Kaufman 2008.



Unit 1c

Electronic Box Score

http://mlb.mlb.com/index.jsp



Unit 1c

Summary

• Health information technology presents opportunities to improve patient safety, but can diminish it as well

• Human computer interaction and human factors are disciplines that bring a set of methods for studying design and potentially improving patient safety

• Usability is recognized as central to the design of effective, easy to use and safe systems.



Unit 1c

References

Horsky, J., Kaufman, D.R., Oppenheim, M.I. & Patel, V.L. (2003). A framework for analyzing the cognitive complexity of computer-assisted clinical ordering. Journal of Biomedical Informatics, 36, 4-22.

Kaufman, D.R. & Starren, J. B. (2006). A methodological framework for evaluating mobile health devices. In the Proceedings of the American Medical Informatics Annual Fall Symposium. Philadelphia: Hanley & Belfus. 978.

Lin, L., Isla, R., Doniz, K., Harkness, H., Vicente, K. J., & Doyle, D. J. (1998). Applying human factors to the design of medical equipment: patient-controlled analgesia. Journal of Clinical Monitoring & Computing, 14(4), 253-263.



Unit 1c

People and Technology, Studies of Technology

Documents

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