Pearson professional attitudes_and_behaviours_ws_five sept14 (2)

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Professional Attitudes and Behaviours Workshop 5 Presentation skills and Report Writing

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Transcript of Pearson professional attitudes_and_behaviours_ws_five sept14 (2)

Page 1: Pearson professional attitudes_and_behaviours_ws_five sept14 (2)

Professional Attitudes and Behaviours Workshop 5 Presentation skills and Report Writing

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Review of Module Overview

Workshop 3Communication Skills and Interpersonal

Behaviour

Workshop 2Time and Project

Management

Workshop 4Team

Working

Workshop 1The

Commission Module

overview Business Analysis

Workshop 5Report Writing

Presentation Skills

Workshop 6 (10% of final mark)

Team Presentations on Workshops 1 – 5

CommunicationsProject Management

Business Analysis

Workshop 9Customer

Relationship ManagementPreparation for Board

Paper

Workshop 7 Preparation

for Charitable ActivityPAVE

fundraising activity

Workshop 8 (20% of final

mark)Observed Charitable

Activity

Video Blog (30% of final

mark) 10 minutes – reflections on module and

learning

Workshop 10(40% of final mark –

30% group 10% individual)

Team Presentations to Client Board

Based on Board Paper

Board Paper to be

submitted

750 words

Readings to be advised

Assessable content

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Objectives

- Describe the processes and structure of effective presentations

- Create impact when presenting

- Develop self confidence

- Deliver a confident and persuasive presentation

- Review the format for a typical written report

- Practice both presenting and writing a report

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Presentation structure

Introduction

Main body

Conclusion

What’s in it for the audience?

Tailor to the audience

Call to action !

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Before designing your presentation

• Be clear about the aims and objectives of the presentation

• Know who your audience is

• What are they expecting to hear?

• What reaction do you want from them?

• You need to bring this out in the presentation/report – if you don’t, you won’t get the reaction you want!

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Practice session

In your teams

Each person has two minutes to present to the group

- Your name

- Where you were born

- Something that happened to you while you were a teenager

Share thoughts on how easy/difficult that was

How does the group feel about the more substantive presentation in workshop 6?

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Gathering your thoughts

Get your ideas down and then rearrange them into a logical order

Use mind maps or post it notes

Trim out anything that doesn’t actually add value to the presentation

The shorter and simpler to understand, the more your audience will like it

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Make them want to listen

What’s in it for the audience ?

• Opportunity / enhanced opportunity

• Need / Greed

• Fear / Threat

• Decision / Mystery

• Key questions

• Bombshell

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Great presenters … and not so great presenters!

https://www.youtube.com/watch?v=dYAr4lhPb_s

https://www.youtube.com/watch?feature=player_embedded&v=jiN7z25iqpg

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Contact with your audience

Non Verbal communication

Mannerisms / Arms & Gestures

Positioning / Posture

Facial expressions / Eye Contact

Voice - Volume / Pace / Pause

No “theatricals” / exotic accessories (jewellery etc.)

Hands empty, on display, above belt

No repetitive habits Reduce distractions

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Body language

Head position generally straight indicates greater confidence and authority

Good posture - back is straight and shoulders square appears balanced and confident.

A slight lifting of the chin can indicate interest

Tilting the head up and back (literally ‘looking down your nose’!) is a superior or distant head position

Hands relaxed and open indicate a more open mental attitude

Closed hands indicate the opposite.

Folding your arms in front creates a barrier and says ‘unapproachable’

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Visual contact

Facial expressions and scanning

See everyone without turning

Never stand back to window

Scan regularly all delegates

Do’s and Don’t’s

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Easy Listening

Voice

Clear, audible - not too fastPace, pitch, toneRelevant pauses

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Looking after your voice• Regular breaks

• Vary the pitch and tone

• Don’t abuse your voice (shouting, speaking unnaturally)

• Rest it if you are unwell

• Take a steam inhalation

• Avoid clearing your throat often (swallow or drink water instead)

• Drink plenty of water (rather than dehydrants – tea coffee coke)

• Avoid unpleasant atmospheres (noisy, dusty, smoky, dry, traffic)

• Warm your voice up

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Voice clarity

Actors warm up exercises:

The six sick sheikh’s sixth sheep’s sick

Red leather yellow leather

Peter Piper Picked a Peck of Pickled Pepper. If Peter Piper Picked a Peck of Pickled Pepper, where’s the Peck of Pickled Pepper Peter Piper Picked?

Here is one actor’s way of warming up, and he made it into a real Scene!

http://www.youtube.com/watch?v=2YCHmOAbJBs

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Emphasis

The vicar didn’t kill his wife with a piece of lead piping

How does the meaning of the sentence change when you put emphasis on different words?

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Preparing Visuals

Use a title to give identity

Use bullet points or separate lines

Use colours sparingly

Don’t overload the slide

Use strap lines to deliver messages (audience listens to you more)

Don’t read off the slide. Your audience can read, you just embellish

Any other ideas for making visuals interesting?

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Dealing with Questions

If you know the answer:

Give a brief response, long responses may shut off a large audience.

If confidential; acknowledge, listen and politely respond based on the confidential nature of the question.

If applicable have a 1:1 after the presentation especially if only one person is involved.

If you don’t know the answer:

Admit you don’t know.

Promise you will find out within 48 hours i.e. ask “can you give me the opportunity to find out a full response”.

Do find the answer and respond, it is a credibility issue or pass it back to the originator or the audience.

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Preparing for the day

Where is it? Room size?

Who is the audience? Internal / external?

What time of the day is the presentation?

Finish the content early, a few days in advance

Practice several times, know the material inside out!

What equipment do you require? (Internet / Wi-Fi / USB?)

Prepare your appearance

Arrive ready, and early!

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Preparation is the key…

The only time that SUCCESS comes before WORK is in the dictionary

Remember the five Ps

Proper Preparation Prevents Poor Performance!

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Overcoming Nerves

• Be Prepared• Breathe deeply• Think positively• Have good visuals• Know what you are doing• Prepare the environment to be comfortable• Stand firmly

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Final Top Tips

• Smile early in the presentation (and a few more times)

• Hook the audience – a strong purpose

• Gesture connected to the material

• Varied facial expressions

• Listen for your verbal viruses – be natural

• Make a strong first impression

• Speak clearly - Pause to let audience take in key points

• Emphasis key words

• Prepare & practice for confidence

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Further practice

In groups again

Two things that you have learnt from this workshop that you will practice before the Workshop 6 presentations

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Your presentations during workshop 6

Your presentations should contain:

- The outputs of your competitive analysis

- The critical path of your project

- Details regarding what you have achieved so far regarding your commission

- Something from each team member on one thing they have learnt from the module so far

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Order of play

Team A: 15 minutes presentation, 10 minutes questions

Team B: 15 minutes presentation, 10 minutes questions

Team C: 15 minutes presentation, 10 minutes questions

Team D: 15 minutes presentation, 10 minutes questions

Team E: 15 minutes presentation, 10 minutes questions

Feedback from panel, general and team specific

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Professional writing is

Concrete

Commercial in tone

Closes down topics

Meets an identified need

Suggests ways forward

Delivers value to the business

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Writing a report

Why is the report necessary?

Who is the report for?

What do I want to say?

When does it need to be circulated/presented?

Where do I look to get the information I need?

How does it need to be delivered?

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The process of writing

Gather raw data

Assemble the key facts

Analyse the information

Interpret the analysis

Present conclusions

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The format of a reportExecutive Summary

One of two short paragraphs that summarise succinctly what is contained in the report. It is not an introduction it is an overview

Background

How did we get to the stage we are currently at – provides context within which the report is written

Main body of the report

The meat of the report, including any analysis undertaken, tables of figures

Conclusions

Based on the analysis, what key findings do you think arise

Recommendations

What actions do you think should be taken, who should take them, and by when

Appendices

Things which are valuable to know but don’t need to be in the main body of the report

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Over to you

For the rest of the workshop, work on your presentation.

You don’t need to do your report until before workshop 10 and you will be given a recap on the process before that.

Your tutor is available to help you out with any questions you have

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