Singapore Changi Airport. CHANGI AIRPORT CHANGI SOUTH About Changi Airport 4 The air cargo hub that...

Changi Airport Group (Singapore) Pte. Ltd. [email protected]

changiairport.com/cargoAll information is correct at time of print (February 2016)

Copyright © Changi Airport Group (Singapore) Pte. Ltd. 2016. All Rights Reserved.

CAG3052 Cargo Marketing Bro2_spread.indd 2-3 3/3/16 8:18 pm

Your trusted air cargo hub.Singapore Changi Airport.

As one of the world’s busiest airports for air cargo, Changi Airport

is renowned for its high level of service quality and efficiency.

Handling over 1.8 million tonnes annually, it continues to set new

standards in operational expertise to meet the changing needs of

the cargo community.

About Changi Airport 2


Fundamentally right. Future-ready.• 2 major runways, each 4km long

• 14 widebody freighter parking bays, with more in the pipeline

• Capabilities for A380 and B747-8 freighter planes

• No night flight restrictions

• Round-the-clock efficient customs operations

• Dedicated cargo developments: Changi Airfreight Centre (CAC) and Airport Logistics Park of Singapore (ALPS)

• Over 70 hectares of Free Trade Zone

• 3 million tonnes of annual handling capacity

• Over 100,000m2 of warehouse and office capacityat Changi Airfreight Centre

3 About Changi Airport

Air. Sea. Road.

• Complementary sea and road networks for multi-modal transshipment

• Less than an hour’s drive from PSA, one of the world’s largest container ports

• Cross-border trucking networks linking Singapore to China via major cities in Southeast Asia

We’ve got you covered.



CHANGI AIRFREIGHTCENTRE (CAC)

CHANGISOUTH

CHANGINORTH

LOYANG

CHANGIBUSINESS

PARK

TERMINAL 3

ON-TARMACCHILLER

TERMINAL 2

TERMINAL 1

SINGAPORECHANGI AIRPORT

CHANGISOUTH

CHANGI AIRFREIGHTCENTRE (CAC)

CHANGISOUTH

CHANGINORTH

LOYANG

CHANGIBUSINESS

PARK

TERMINAL 3

ON-TARMACCHILLER

TERMINAL 2

TERMINAL 1

SINGAPORECHANGI AIRPORT

CHANGISOUTH


The air cargo hub that takes you further.Your success is important to us. Which is why we offer cargo and route development initiatives to help you identify new growth opportunities and sharpen your competitive edge as you serve global clients from Singapore:

• New Airline Incentive Scheme• Customised Transshipment Incentive• Cargo Incentive Scheme

Logistics Warehousing (local distribution and exports)

Research & Development / Aerospace Engineering

Knowledge-based Industries:Aviation / Aerospace / General Industry LogisticsCustom Checkpoints

Light Manufacturing and Logistics Warehousing

Free Trade Zone Boundary

SINGAPOREFREEPORT

SATS COOLPORT

SATS E-COMMERCE HUB*

DNATA

DNATA COOLCHAIN

TNTSOUTHEAST

ASIA HUB

DHLSOUTH ASIA

HUB#

SATS AFT

MEGAPLEXCAB

C CABD

AIRMAILTRANSITCENTRE

CAC CUSTOMSCHECKPOINT

ALPSCUSTOMS

CHECKPOINT

FEDEX SOUTH PACIFICREGIONAL HUB

CABE

SATS AFTDHLSINGAPORE

HUB#

MAINTENANCEBASES

SATS AFT

Free Trade Zone Boundary

SINGAPOREFREEPORT

SATS COOLPORT

SATS E-COMMERCE HUB*

DNATA

DNATA COOLCHAIN

TNTSOUTHEAST

ASIA HUB

DHLSOUTH ASIA

HUB#

SATS AFT

MEGAPLEXCAB

C CABD

AIRMAILTRANSITCENTRE

CAC CUSTOMSCHECKPOINT

ALPSCUSTOMS

CHECKPOINT

FEDEX SOUTH PACIFICREGIONAL HUB

CABE

SATS AFTDHLSINGAPORE

HUB#

MAINTENANCEBASES

SATS AFT

A distribution centre trusted by the world’s biggest names.The 26-hectare Airport Logistics Park of Singapore (ALPS) offers shippers and third-party logistics companies (3PLs) a unique opportunity to establish Regional Distribution Centres (RDCs) within the Free Trade Zone.

• Seamless connection to Changi Airfreight Centre• Over 230,000m2 of warehouse capacity• Reduction in handling costs and cycle time

DHL, UPS, SDV, Expeditors International, Kuehne & Nagel, DB Schenker, Menlo Worldwide, Nippon Express are some of the leading global 3PLs with sizeable facilities serving a wide range of industries at ALPS.

Airport Logistics Park of Singapore (ALPS)

Airfreight Terminals (AFTs)

Cargo Agents Buildings (CABs)

Custom Checkpoints

Relocating in 2016

Completed by 2016



USA

Canada

110 airlines. 330 cities. 80 countries. All from Changi Airport.• One of the widest networks in Asia with more than

6,700 weekly flights

• 22 cargo airlines operating over 280 weekly freighter flights

• 54 freighter city links

• Key markets in Asia Pacific within 7-hour flight time

• Regional freighters offering coverage and interline opportunities to emerging Southeast Asian markets


USA

Canada

Singapore

New Zealand

Australia

Papua New Guinea

Brunei

Indonesia

Japan

PhilippinesCambodia

Hong Kong

Malaysia

Thailand Vietnam

Laos

Macau

Myanmar

Russia

China

Nepal

Bangladesh

India

Sri Lanka

Maldives

Mauritius

South Africa

Ghana

Kenya

Ethiopia

Brazil

OmanSaudi Arabia

Egypt

Sweden

PolandUnited Kingdom

Denmark

NorwayFinland

TurkeySpain

Azerbaijan

FranceHungary

LuxembourgSwitzerland

Italy

Czech RepublicBelgiumAustria

Netherlands Germany

Qatar

Bhutan

Kazakhstan

Lithuania

Uganda

Rwanda

Republic of Congo

Uzbekistan

Timor-Leste

TaiwanUnited ArabEmirates

Tanzania

South Korea

Singapore

New Zealand

Australia

Papua New Guinea

Brunei

Indonesia

Japan

PhilippinesCambodia

Hong Kong

Malaysia

Thailand Vietnam

Laos

Macau

Myanmar

Russia

China

Nepal

Bangladesh

India

Sri Lanka

Maldives

Mauritius

South Africa

Ghana

Kenya

Ethiopia

Brazil

OmanSaudi Arabia

Egypt

Sweden

PolandUnited Kingdom

Denmark

NorwayFinland

TurkeySpain

Azerbaijan

FranceHungary

LuxembourgSwitzerland

Italy

Czech RepublicBelgiumAustria

Netherlands Germany

Qatar

Bhutan

Kazakhstan

Lithuania

Uganda

Rwanda

Republic of Congo

Uzbekistan

Timor-Leste

TaiwanUnited ArabEmirates

Tanzania

South Korea



Countries forCargo in 2015

10 Top

10 Top


1st China 2n d Australia

4th United States 5th India3rd Hong Kong

6th Indonesia

10th Thailand9th United Kingdom

7th Japan 8th Germany

Live Animals

Top 5Cargo

Segments


Express

Aerospace Parts

Pharma

Perishables


Cold Chain atChangi Airport

11 Cold Chain at Changi Airport

Transshipment Process

Cold Chain at Changi Airport 12

Storage of cargo, monitoring temperature of cold chain cargo

Storage of cargo, monitoring temperature of cold chain cargo

Delivery of cold chain cargo as early as 2 hours after aircraft arrival

Acceptance of cold chain cargo

Prioritised tow-in of cargo from tarmac to cold chain facilities

Aircraft arrives

Priority unloading of cold chain cargo from aircraft Breakdown of cold chain cargo

Release of cargo for late tow out to tarmac

Priority loading of coldchain cargo into aircraft

Aircraft departs Build-up of cold chain cargo

Export Process

Import Process



Cool chain logistics is required to maintain the freshness and quality of perishable cargo. With its dedicated perishable handling facilities, Changi Airport is able to provide cold chain solutions to store temperature-sensitive cargo for subsequent distribution locally and globally.

• Handling capabilities of up to 325,000 tonnes of temperature-sensitive cargo annually

• Changi Airport handled more than 223,000 tonnes of perishables in 2015

• Singapore is in a strategic position to tap on key perishables flows to and from Asia

• With its on-tarmac chiller, Changi Airport is able to offer a temperature-controlled environment for the transshipment of perishable cargo with a turnaround time of less than three hours

• Priority handling for cold chain cargo ensures minimum exposure to weather elements

• Breakdown and build-up of cold chain cargo within specialised facilities to protect the integrity of the shipment

Key Perishables Cargo Flows for Asia Pacific in 2015 (via airfreight)

World-class cold chain facilities.

Latin America

Europe

Middle East

S.E Asia

S. AsiaN.E Asia

North America

71,000Tonnes 79,000

Tonnes

33,000Tonnes

72,000Tonnes

109,000Tonnes

241,000Tonnes

20,000Tonnes

Oceania

Source: Seabury World Database (Based on bi-directional flows)

45,000Tonnes

155,000Tonnes

7,000Tonnes

37,000Tonnes

Changi Airport, with six companies in Singapore, is the first airport in Asia to host a community to undergo the certification for the IATA Center of Excellence for Independent Validators for Pharmaceutical Handling (CEIV Pharma).

Under the community approach, companies from different parts of the air cargo supply chain will undergo the certification programme. With the certification, Changi Airport will be the first CEIV Community in Asia – and third in the world – with an entire air cargo supply chain operating at the highest standards for the transportation of pharmaceutical cargo. The six companies involved in the certification are illustrated below. This is in addition to SATS Coolport being the first facility in the world to attain the IATA CEIV Pharma certification.

What is IATA CEIV Pharma

It is an extensive certification that complies, or even supersedes, many of the existing pharmaceutical standards and guidelines such as the European Union’s Good Distribution Practice (EU GDP), World Health Organization Annex 5 (GDP for pharmaceutical products). With a CEIV community in Changi Airport, facilities, equipment, operations, and staff along the entire air cargo supply chain would comply with all applicable standards, regulations, and guidelines expected from pharmaceutical manufacturers.

With Asia poised to account for the largest regional share of more than $1 billion of cold-chain growth through 2018 , the CEIV community in Changi Airport would help strengthen Singapore’s position as the preferred location for the handling and storage of pharmaceutical cargo.

Changi Air Cargo Community: Asia’s first CEIV community for pharmaceutical handling.

Airlines Ground Handlers Freight Forwarders


IATA CEIV Pharma Community – An air cargo supply chain approach


Freshness uncompromised by time

dnata Coolchain is designed to handle high-value, high-yield perishable items for airline customers within a specialised, state-of-the-art perishable cargo handling facility.

Coolchain is operational 24 hours a day, all year round. The 1,400m2 perishable handling facility has an annual handling capacity of 75,000 tonnes.

Perishable cargo from Coolchain has a priority release within 2 hours of aircraft landing. Coolchain uses a web-based monitoring system to facilitate real-time management so customers will always know where their perishable products are in the supply chain.

The Coolchain team is trained to handle highly sensitive perishable products, such as pharmaceuticals, seafood, meats, fruits and vegetables, flora and fauna, dairy products, confectionery, and wines and spirits. Different products require their own special handling, which is why Coolchain has dedicated cold rooms for each product.

Each room has its own monitoring system to track temperature variances to ensure that your shipment is kept at its optimal temperature.

Coolchain is now Halal-certified by The Islamic Religious Council of Singapore (Muis), providing customers the assurance of right handling processes. There is a dedicated holding room in Coolchain for all Halal products.

dnata is gearing up for GDP certification and CEIV certification by the end of the year.

The dedicated Coolchain handling team assures the highest quality perishable product handling and ensures that nothing is compromised.


dnata Coolchain


“The clearance process has been greatly improved with dnata Coolchain. The staff was attentive, proactive, and professional in handling our shipment. Our company deeply appreciates the work of your logistics staff.”

Koh Chung SengDirectorTat Hong Fishery

Facilities

• 14 modular cold storage area for loose/pallet cargo, each with its dedicated climate control capability

• Individual room space ranging from 26m2 to 42m2 for customised temperature controlled storage

• 89m2 cold room area capable of storing up to 6 LD7s at the same temperature

• 784m2 of temperature-controlled break-and-build area so your cargo is not compromised in the process of handling

• Temperature controls in individual room ranging from freezing minus 25°C or cold room conditions of 0°C to 25°C

• 10 charging stations for Envirotainers and CSAFE units and top-up service for dry ice

Airside

Seafood +2˚CMeat +2˚CFreezer -25˚CFlowers +2˚C

Pharmaceuticals (1) +15˚C

Pharmaceuticals (2) +2˚C

Fruits and vegetables +2˚C

Receiving bay

DECARTON+8˚C

LIFT TABLE

RECEIVING BAY+10˚C

ENTRY POD 2+8˚C

ENTRY POD 1+8˚C

ROLLER BED CHILLER +2˚C

ROLLER BED FREEZER -20˚C

CHILLER +2˚C

“Well-trained staff demonstrated professionalism when handling our cold chain shipments. It was dnata Coolchain’s dedication, commitment, and expedition during receiving, that we were able to fulfil our customer’s requirements. This is critically important when it comes to temperature-controlled pharmaceutical products. My sincere appreciation to dnata for all the support rendered.”

Edmund Tan United Parcel Services


Key Features

• 24/7 operation

• 8,000m2 on-airport facility

• Annual operating capacity of 250,000 tonnes

• 3-storey ULD storage with 200 pallet positions

• 12 land-side truck docks

• 18 cold-rooms with 4 temperature zones ranging from -28ºC to 25ºC

Products Handled

• Temperature-sensitive pharmaceutical and biomedical products

• Fresh cut flowers

• Fresh fruits and vegetables

• Chilled / frozen meat and meat products

• Dairy foods

• Live / chilled / frozen seafood

• Confectionery, including chocolates

Established in 2010, SATS Coolport is Singapore’s first on-airport perishable and pharmaceutical handling centre within the Free Trade Zone. SATS Coolport has the ability to handle a wide range of temperature-sensitive cargo and provide cold chain solutions for storage for subsequent distribution locally and globally.

SATS Coolport

17 Cold Chain at Changi Airport Cold Chain at Changi Airport 18

Cool chain cargo givenpriority to be unloaded from and

loaded into aircraft

Using on-tarmac chillers for air–air transshipment of cool chain cargo

with short turnaround time

Cargo handled and stored in temperature-controlled facility

“Japan Airlines appreciates the quick response and cooperation by SATS Coolport. Our colleague from Japan was impressed with the SATS Coolport facility where many refrigerated containers can be stored at one time.”

Yoshihiro AsakawaDirectorMarketing International Route MarketingJapan Airlines Co. Ltd

“SATS Coolport – an excellent air to air transshipment hub for our fresh fruits shipment. Well-handled and coordinated by trained staff with great knowledge and experience.”

Alvin KwekManaging DirectorAGI Freight Singapore Pte Ltd

Certifications

• Asia Pacific’s first Regional Training Partner for Pharmaceutical Handling by IATA

• World’s first Centre of Excellence for Independent Validators in Pharmaceutical Handling by IATA

• Good Distribution Practice (GDP) certification

• Good Distribution Practice for Medical Devices (GDPMDS) certification

• Hazard Analysis and Critical Control Points (HACCP) certification

• Asia Pacific’s first Halal-certified hub


The Asia Pacific air express market is expected to grow at a fast pace as the rising trade flows and booming cross-border e-commerce activities in the region increase the need for time-sensitive express services. In addition, growth is driven by Small Medium Enterprises (SMEs) seeking to expand their businesses overseas. In Asia Pacific, they account for 98% of businesses, and more than a third of them export to other countries. Evolving free trade agreements between Singapore and other nations, such as the recently concluded Trans-Pacific Partnership (TPP), are also catalysts that can boost trade flows and e-commerce volumes.

Changi Airport is home to 4 major express players – DHL Express, FedEx Express, TNT Express, and UPS. Features of their on-airport hubs in the free trade zone (FTZ) include:

• Direct access to the airside and freighter parking stands for quick sorting and turnaround of goods

• Tax-free transshipments within the FTZ

• Operate own or partner freighter airlines, as well as leverage on the excellent connectivity provided by other commercial airlines operating in Singapore, to extend their reach

Express and E-commerce at Changi Airport

19 Express and E-commerce at Changi Airport

With all 4 operating regional hubs in Singapore, businesses and consumers have abundant choices to transport their goods and documents quickly, reliably, and predictably to and from destinations across Asia Pacific and the world. By opting for time-definite services, shipments can reach major cities in Asia Pacific, Europe, and the Americas by the morning of the next working day.

Available express services at a glance:

• Premium time-definite (delivery by specific time), or day-definite (1-5 business days) delivery

• Door-to-door pick-up and delivery

• Packages, documents, and heavy freight shipments

• Special commodities such as dangerous goods and temperature-sensitive goods

• Option to collect parcels at service points such as Shell, 7-Eleven, Cheers, and FairPrice Xpress outlets

• Track-and-trace visibility

• Returns management

• Customs support

• Money-back guarantee

Express and E-commerce at Changi Airport 20


• S$140 million facility located within Changi Airfreight Centre

• Expected to be operational from the first half of 2016

• Floor area of over 23,500m2

• Fully automated express parcel sorting and processing system, capable of processing

14,000 shipments per hour, and up to 628 tonnes of cargo per day

• Support up to 5 times more flights in Singapore

DHL South Asia Hub

21 Express and E-commerce at Changi Airport

• Over 26,000m2 integrated facility operational since 2012

• S$97 million facility that houses air, ground, and clearance operations under one roof

• Consolidation point for transshipments in and out of Australia, New Zealand, and Southeast Asia

• 2 adjacent freighter parking stands

• 34 weekly FedEx flights in and out of Singapore

• Fully automated high speed sorting system that can sort up to 12,000 packages per hour

• Accommodate 280 delivery vehicles

FedEx Express South Pacific Regional Hub



23 Our Awards

for making Changi Airport one of the world’s top 10 international cargo hubs.

Asia Air Cargo Port of the Year

Supply Chain Asia Awards 2014

Singapore: Ranked Top in World

Bank’s Logistics Performance Index, 2012

Top in Asia –Air Cargo ExcellenceAir Cargo World 2013

Best Green Airport Asian Freight,

Logistics &Supply ChainAwards 2015

Asia Pacific Airport of the Year (Customer’s Choice)2 consecutive awards

since 2014 atPayload Asia

Thank you



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