MICE - A New Paradigm for Tourism - World Tourism...

69
MICE - A New Paradigm for Tourism 8 th UNWTO Asia/Pacific Executive Training Program on Tourism Policy and Strategy Bali 28 April to 1 May 2014

Transcript of MICE - A New Paradigm for Tourism - World Tourism...

Page 1: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE - A New Paradigm for

Tourism

8th UNWTO AsiaPacific Executive Training

Program on Tourism Policy and Strategy Bali

28 April to 1 May 2014

The Philippines In Brief

MICE Information bull Air accessibility

The main gateway to the Philippines is the Ninoy Aquino International Airport in Manila covering around 80 of total available air seats

An average of 26164 seats are available at NAIA daily broken down as follows

Total Seats Available

(Terminals 1-3)

Terminal 1 Terminal 2 Terminal 3

M W Th Sa Su 26109 20197 792 5120 Tu F 26301 20389 792 5120

Other international gateways include Clark International Airport Mactan Cebu International Airport and Davao International Airport

bull Ground transfer (airport to hotel) All hotels in Metro Manila are within an hour and a half drive from NAIA

bull Hotels Projected Supply of Accommodation Units by Region - 2016

Region Existing 2012

In the Pipeline

Total Planned Expansion

Total to

2016

Northern Philippines 71803 8215 80018 3311 83329

Central Philippines 61978 5129 67107 5146 72253

Southern Philippines 28622 1686 30308 2061 32369

Total 162403 15030 177433 10518 187951

MICE Information

Source DOT Accommodation Survey Sept 2012 + Pipeline Projects + Original NTDP Projections

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 2: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

The Philippines In Brief

MICE Information bull Air accessibility

The main gateway to the Philippines is the Ninoy Aquino International Airport in Manila covering around 80 of total available air seats

An average of 26164 seats are available at NAIA daily broken down as follows

Total Seats Available

(Terminals 1-3)

Terminal 1 Terminal 2 Terminal 3

M W Th Sa Su 26109 20197 792 5120 Tu F 26301 20389 792 5120

Other international gateways include Clark International Airport Mactan Cebu International Airport and Davao International Airport

bull Ground transfer (airport to hotel) All hotels in Metro Manila are within an hour and a half drive from NAIA

bull Hotels Projected Supply of Accommodation Units by Region - 2016

Region Existing 2012

In the Pipeline

Total Planned Expansion

Total to

2016

Northern Philippines 71803 8215 80018 3311 83329

Central Philippines 61978 5129 67107 5146 72253

Southern Philippines 28622 1686 30308 2061 32369

Total 162403 15030 177433 10518 187951

MICE Information

Source DOT Accommodation Survey Sept 2012 + Pipeline Projects + Original NTDP Projections

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 3: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE Information bull Air accessibility

The main gateway to the Philippines is the Ninoy Aquino International Airport in Manila covering around 80 of total available air seats

An average of 26164 seats are available at NAIA daily broken down as follows

Total Seats Available

(Terminals 1-3)

Terminal 1 Terminal 2 Terminal 3

M W Th Sa Su 26109 20197 792 5120 Tu F 26301 20389 792 5120

Other international gateways include Clark International Airport Mactan Cebu International Airport and Davao International Airport

bull Ground transfer (airport to hotel) All hotels in Metro Manila are within an hour and a half drive from NAIA

bull Hotels Projected Supply of Accommodation Units by Region - 2016

Region Existing 2012

In the Pipeline

Total Planned Expansion

Total to

2016

Northern Philippines 71803 8215 80018 3311 83329

Central Philippines 61978 5129 67107 5146 72253

Southern Philippines 28622 1686 30308 2061 32369

Total 162403 15030 177433 10518 187951

MICE Information

Source DOT Accommodation Survey Sept 2012 + Pipeline Projects + Original NTDP Projections

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 4: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull Ground transfer (airport to hotel) All hotels in Metro Manila are within an hour and a half drive from NAIA

bull Hotels Projected Supply of Accommodation Units by Region - 2016

Region Existing 2012

In the Pipeline

Total Planned Expansion

Total to

2016

Northern Philippines 71803 8215 80018 3311 83329

Central Philippines 61978 5129 67107 5146 72253

Southern Philippines 28622 1686 30308 2061 32369

Total 162403 15030 177433 10518 187951

MICE Information

Source DOT Accommodation Survey Sept 2012 + Pipeline Projects + Original NTDP Projections

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 5: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 6: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 7: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 8: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 9: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 10: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 11: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 12: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 13: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 14: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Manila)

MICE Information

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 15: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Cebu)

MICE Information

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 16: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Davao)

MICE Information

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 17: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull MICE venues (Laoag Ilocos Norte)

MICE Information

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 18: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull Post convention tour options (sightseeing)

MICE Information

8 Major MICE Destinations

bull Manila and its environs

bull Cebu

bull Davao

bull Bohol

bull Boracay

bull Palawan

bullBaguio and Banaue

bull Vigan and Laoag

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 19: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Experience Manila

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 20: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Experience Cebu

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 21: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Experience Davao

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 22: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Experience Bohol

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 23: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Experience Boracay

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 24: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Experience Palawan

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 25: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Experience Baguio amp Banaue

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 26: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Experience Vigan amp Laoag

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 27: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

1976 - Establishment of the Philippine Convention Bureau (PCB)

1977- Launch of the ldquoMake it Manilardquo campaign

1979 - Sub-thematic campaigns ldquoMake It Ceburdquo ldquoMake It Zamboangardquo and ldquoMake It

Baguiordquo

1980 A banner year for PCB The Philippines hosted four (4) major international events - PATA Conference - World Tourism Conference (WTC) - 20th Congress of the International Hotel Association (IHA) - 50th ASTA World Congress

MICE IN THE PHILIPPINES

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 28: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

1982 Manila becomes top convention city in Asia Manila moved up from its previous position of eighteenth (18) to eighth (8) in the Union of International Associationrsquos (UIA) annual listing of leading world convention destinations making it the top city the Asian region

1994 - 1996 In 1995 the Asian Association of Convention and Visitor Bureaus (AACVB) started its ldquoConvene in Asiardquo campaign focusing the attention of the world on Asia In 1996 PCB was reorganized into the Philippine Convention and Visitors Corporation (PCVC)

The ldquoConvention City Manilardquo (CCM) campaign was implemented by PCVC

MICE IN THE PHILIPPINES

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 29: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

2001 ndash ldquoMeetings Make Manilardquo (MMM) campaign in partnership with the Philippine private sector introduced a package of incentives to make it rewarding for MICE organizers and planners worldwide to bring their events to Manila through substantial discounts and special amenities and privileges

Unfortunately MMM was not sustained in view of the new priorities of the DOT

2004 - 2009 MICE continued to be a non-priority of the DOT and the PCVC was directed to do general tourism programs and handle implement special events In 2009 through Republic Act 9593 PCVC was reorganized into the Tourism Promotions Board

MICE IN THE PHILIPPINES

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 30: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

2011 ndash present ndash With the new administrationrsquos pronouncement that MICE will be one of the priority programs of DOT TPB renewed its efforts to market the Philippines as a MICE destination

Bid for host high impact international events Reconnect with international MICE Organizations Institutionalize the Philippine MICE Conference (MICECON) as the

industry event for MICE suppliers and buyers Production of Promotional Materials Continuous improvement of the Philippinesrsquo ranking in the International

Congress and Convention Association (ICCA) Association Meetings ldquoTop MICE Destinationsrdquo

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 31: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 32: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 33: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 34: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 35: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 36: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE IN THE PHILIPPINES

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 37: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE IN THE PHILIPPINES

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 38: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Modern convention exhibitions facilities and a wide range of hotels with high service standards

Why is the Philippines ideal for MICE

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 39: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Why is the Philippines ideal for MICE

Hospitable English-speaking personnel in all service industries

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 40: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Why is the Philippines ideal for MICE

Unique local culture blending the East and the West with colorful festivals architecture and culinary traditions

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 41: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Why is the Philippines ideal for MICE

Superb entertainment and nightlife

Great shopping industry

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 42: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Why is the Philippines ideal for MICE

Wide range of sight-seeing possibilities for groups

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 43: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

PHASE 1 BIDDING Assistance to organizations associations bidding for international conventions events in the Philippines Bid assistance

bull Comprehensive information on MICE facilities and industry partners bull Gathering multi-sectoral endorsements support for the bid

proposal bull Negotiating with hotels for special rates bull Drafting pre and post tour programs bull Drawing up a total package of benefits and privileges for bid

presentation before international decision making boards and entities

Facilitating ocular inspections and assistance on familiarization tours Provision of promotional materials (AVP tourism flyers and maps)

HOW WE SUPPORT MICE ORGANIZERS

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 44: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

PHASE 2 ATTENDANCE PROMOTIONS Assistance to organizations associations conducting regional and international attendance promotions for international events to be held in the Philippines

Provision of promotional materials (AVP tourism flyers posters maps roll-up banners etc)

Links to the websites of DOT and TPB Inclusion in the DOT TPB Calendar of Events

HOW WE SUPPORT MICE ORGANIZERS

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 45: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

PHASE 3 ASSISTANCE TO BOOKED EVENTS

Coordination between the international association and local host committee

Facilitating technical visitsocular inspection by the international organizing committee

Negotiating with hotels for special rates Facilitation of airport arrivals and departures of Conference VIPs and

Delegates Provision of promotional materials (AVP tourism flyers posters and

maps) Provision of giveaways souvenir gifts (depending on the profile of the

event and size of expected foreign participants) Drafting pre and post tour programs tour service

HOW WE SUPPORT MICE ORGANIZERS

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 46: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE INDUSTRY SUCCESS FACTORS

- Strong Asian economy - Philippinesrsquo investment grade rating from Fitch Ratings and Standard amp

Poors in 2013 spur investment in the country - Philippines as a ldquorising starrdquo in the world tourism industry rising to 82

from 94 out of 140 countries in the World Economic Forum 2013 Travel and Tourism Competitiveness Index

- Growing number of beach and urban leisure and entertainment facilities that are competitive in the region

- Broad range of natural and cultural heritage tourism assets Palawan and Boracay No 1 and 2 Worldrsquos Best Island (Travel+Leisure) among the top 10 best islands in Asia (TripAdvisor)

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 47: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

CHALLENGES

Weaknesses Threats

- Limited international airport infrastructure

- Inconsistent quality of tourist facilities and services

- Insufficient air sea and road connectivity to destinations

- Tourism structure (ongoing reorganization of TPB)

- Perception of the Philippines as an unsafe destination

- Competition from other MICE Destinations

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 48: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

bull Do you have a national MICE Strategy ndash ie government policies and NTO business plans that are focused on developing MICE business

NATIONAL MICE STRATEGY

2 Improve market access connectivity and

destination infrastructure

3 Improve institutional governance and human

resources

1 Develop and market competitive tourist

products and destinations

PHILIPPINE NATIONAL TOURISM DEVELOPMENT PLAN (NTDP) 2011 - 2016

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 49: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

NATIONAL MICE STRATEGY

NTDP Product Portfolio Development Priorities

Nature

Tourism

Cultural

Tourism

Sun and Beach

Tourism

Cruise and Nautical

Tourism

Leisure and

Entertainment

Tourism

MICE amp Events

Tourism

HealthWellness

and Retirement

Tourism

Diving amp Marine

Sports Tourism

Education Tourism

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 50: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Philippine MICE Industry ndash Key Bodies National

Government Agency

Philippine Commission on Sports Scuba Diving (PCSSD)

Department of Tourism Attached Agencies

Duty Free Philippines (DFP)

Intramuros Administration (IA)

National Parks Development Committee (NPDC)

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

MICE and Business Development Unit

Tourism Promotions Unit

Corporate Affairs Unit

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 51: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Philippine MICE Industry ndash Key Bodies

Primary planning programming coordinating implementing and regulatory government agency in the development and promotion of the tourism industry both domestic and international in coordination with attached agencies and other government instrumentalities

Responsible for marketing and promoting the Philippines domestically and internationally as a major global tourism destination highlighting the uniqueness and assisting the development of its tourism products and services with the end in view of increasing tourist arrivals and tourism investment Specifically it is responsible for marketing the Philippines as a major convention destination in Asia To this end it shall take charge of attracting promoting facilitating and servicing large-scale events international fairs and conventions congresses sports competitions expositions and the like Ensures the regular advertisement abroad of the countryrsquos major tourism destinations and other tourism products not limited to TEZs It may also provide incentives to travel agencies abroad which are able to draw tourists and tourism investments to the country

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 52: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

GOVERNMENT PRIVATE SECTOR

- Local Government Units

- National Government Agencies (OP DFA DTI DILG DPWH DOTC etc)

- Airport Authorities

- Ancillary Establishments (PAGCOR)

- Airlines

- Convention and Exhibition Venues

- Hotels Resorts

- PCOsPEOs

- Tour Operators DMCs

- Ground Operators Tourist Transport Operators

- Ancillary Establishments (Department Stores Specialty Shops Restaurants)

- Business Corporate Sector

- Association Industry

Other key players supporting MICE

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 53: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Total Number of Staff assigned to MICE = 17 pax

Philippinesrsquo total budget for MICE = Php 90M (asymp USD 2M)

Officer in Charge of MICE and Business Development

Special Events Supervisor

Special Events Staff

(1 pax)

Accounts Servicing Supervisors (2 pax)

Accounts Servicing Staff (7 pax)

Bids Trade Fairs Invitationals Staff

(5 pax)

MICE Resource allocation (HR + Program)

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 54: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

2 MICE Destination Marketing

2012 Launch of the Department of Tourism Campaign ldquo Itrsquos More Fun in the Philippinesrdquo

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 55: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

2 MICE Destination Marketing Production of Promotional Materials

To generate positive brand recall for the Philippines and establish the country as a preferred MICE destination in key MICE markets worldwide

MICE AVP Business Meets Fun in the Philippines

minus Why the Philippines for MICE minus Past and upcoming MICE events minus MICE destinations in the Philippines minus Latest and upcoming MICE

infrastructure developments

MICE Brochure

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 56: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

2 MICE Destination Marketing Reconnect with International MICE Organizations

bull International Congress and Convention Association (ICCA)

bull Union of International Associations (UIA)

bull Global Business Travel Association (GBTA)

bull The Incentive Association

High-profile Philippinesrsquo participation in major MICE trade shows To maintain visibility presence and generate leads

bull Asia-Pacific Incentives and Meetings Expo (AIME) Melbourne Australia

bull Incentive Travel and Conventions Meetings Asia (ITCMA) Bangkok Thailand

bull Incentive Travel and Meetings Conventions China (ITampCM) Shanghai China

bull China Incentive Business Travel amp Meetings Exhibition (CIBTM) China

bull Americas Incentive Business Travel amp Meetings Exhibition (AIBTM) Orlando and Chicago USA

bull IMEX ndash Worldwide Exhibition for Incentive Travel Meetings and Events Las Vegas and Frankfurt

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 57: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

3 MICE Capacity Building

bull Strategic access infrastructure program between secondary international airports and strategic destinations

ndash Improve rehabilitate and expand 23 domestic airports and 21 seaports

ndash Improve rehabilitate and upgrade 28 strategic connecting roads with total distance of approximately 850kms

bull Sustainable tourism destination infrastructure program

ndash Destination Infrastructure

bull Provision of water and water treatment (6 locations) power (4 locations) and solid waste management in (27 locations)

bull Design and construction of tourism information centers and support infrastructure (26 tourism development areas)

bull Design and construction of transport terminals and services in (26 tourism development areas)

bull Tourism sites access and visitor improvements

ndash Develop diversified tourism products that engage local communities

bull Developing Major Mixed-use Tourism complexes in the vicinity of the International Airports

bull Linking local communities to the tourism value chain created by the major mix use tourism complexes upgraded tourist sites in their vicinity

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 58: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

3 MICE Capacity Building bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 59: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 60: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 61: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE Information bull Upcoming developments (Manila - 2014)

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 62: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE Information bull Upcoming developments (Manila - 2015)

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 63: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE Information bull Upcoming developments (Bulacan - 2015)

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 64: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE Information bull Upcoming developments (Clark Pampanga - 2015)

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 65: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE Information bull Upcoming developments (Iloilo - 2015)

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 66: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

MICE Information bull Upcoming developments (Manila - 2017)

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 67: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

Future Plans for MICE in country

bull Creation of a MICE Brand and Campaign for the Philippines

bull Improvement of MICE Statistics

bull Strengthening of PR and Publicity for MICE

bull Professionalization of the Local MICE Industry

bull Production of Sales Tools

bull Creation of a Customer Advisory Council for MICE

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You

Page 68: MICE - A New Paradigm for Tourism - World Tourism ...cf.cdn.unwto.org/sites/all/files/pdf/17_philippines.pdfMICE - A New Paradigm for Tourism 8th UNWTO Asia/Pacific Executive Training

KAREM MIRANDA

EXECUTIVE ASSISTANT SENIOR PROJECT OFFICER

TOURISM PROMOTIONS BOARD

PHILIPPINES

mcremirandamorefunphcom

Thank You