PCM Corporate Overview

PCM, Inc. – SnapshotFounded/Headquarters 1987Headquarters El Segundo, CAEmployees Over 3,000 WorldwideSymbol-Exchange PCMI (NASDAQ)TTM Revenues* $1.5 BillionAnnual Services Revenue $125 MillionServices Employees Over 1,250

Shipping & Logistics ISO 9001:2008 Certified owned and operated facility

Datacenter SAS-70 Compliant

*Based on Thomson/1st Call estimates

*

PCM Annual Revenue

• 35 Locations worldwide• Over 700 sales account

executives• Over 1000 Services engineers• 3 Configuration Centers• 70 Parts & Inventory Locations

Nationwide• Customer Briefing (CBC)• 2 - SSAE 16 Data Centers

NATIONAL REACH – LOCAL PRESENCE

Continue to develop and align products, solutions & services portfolio within appropriate customer

segments & territories

Customer Focused and Database Driven

Current 2013+

PCM Rebranding LOGO Evolution

PCM Market Segmentation

Go-To-Market PCM - Enterprise PCM Corporate PCMG MacMall

OnSale

Customer Segment Focus

Mid-Market to Fortune 500

Up to 5,000 Employees

Federal, State and Local AgenciesEducation

Small Business, Consumer Creative Professionals, Retail Stores

Selling Motion

Field Sales Force, Sales Support TeamServices Organization

Inside Selling Org w/ Strategic Technology Resources

Regional Field Sales Org

Field Sales and Inside Selling Organization

Inside Selling Organization, Web Site, Catalog, Social Networking, Retail Stores

Overlay Organization Services, Marketing, IT, HR

PublicCorporate

MacMall Business and

ConsumerEnterprise

• $200 M wholly-owned subsidiary of PCM, Inc.• Headquartered in Virginia with additional sales offices in El Segundo, Montreal,

Connecticut , Ohio

• Dedicated exclusively to the Public Sector (Federal, State, Local & Education)

• 140 Headcount covers National territory with inside and outside sales resources– Sales Force of 91– Inside Representatives Nationwide assignments– Field Presence:

• Washington D.C./Virginia, California, Connecticut, Florida, Georgia, Washington, Texas, Pacific NW, Northeast

• Portfolio of Contract Vehicles to cover customer needs– GSA, SEWP, GWAC, SSA, LOC, IDIQ and BPA– State & Local vehicles– Education contracts– eCommerce catalogs

Delivering the best total customer experience through:

• Dedicated sales teams focused on transactions and contracts• Understanding of Public Sector infrastructure• Open market, Government, Education, and Contract pricing• Multiple purchasing options • Secure online purchasing and order tracking• Depth & Breadth of offering for one-stop procurement• A dedicated support organization- marketing, contract management, program management, business development, professional and managed services

Borderless Networks

Routers Switches

Information Security

Physical Security

Collab-oration

Unified Comm.

VideoConference

Digital Signage

Secure Mobility

Devices

Wireless

Applications

Datacenter

Systems

Storage

Environ-mental

Cloud

Virtual-ization

Connectivity

XaaS

Our mission is to provide the products, services and relationships to help our clients integrate, optimize and harmonize technology

Big Bets 2012 – Now Solution Focus 2013

PCM Services Overview

$125 Million in Annual Service Revenue

PCM Services

World class IT advisory and change management services. Corporate Learning for Enhanced Performance • People-centric approach • Communication programs • Customized education processes and assessments • Coaching, on-going follow-up, and

evaluations Change Solution Strategies • Technology adoption • Hosted learning management systems • Instructional design

Consulting Services

Professional Services

Assessment• Understand business requirements • Quantify current state • Provide GAP analysis Design • Infrastructure recommendations (BOM)• Service Statement of Work (SOW)• Project Plan Configure• Infrastructure programming• Performance optimization • Project Plan Install• Rack and Stack• Cutover • Project Management

Technology Solution Focus• Borderless Networks • Collaboration • Secure Mobility• Datacenter • Cloud

IMAC & Deployment Services

• ISO 9001-2008 compliant facility & operations• Image development & management• Asset tracking & asset tagging• Inventory reporting

US Service Desk

• Single-Point-of-Contact• 24x7x365 support• Software, OS, & e-mail support• Network & network administration• National dispatch services

Lifecycle Services

On-Site White Glove SupportStaff AugmentationAsset Recovery Managed Print

Co-Location Services

• Limited Availability

• Bundled with additional services

Managed Hosted

Services• Managed

rack space• Secure :

Limited access

Dedicated Racks

• Larger footprint

• Available when local access is needed

Custom Cage

Enclosures• Secure

with badge access & tracking

• Business compliance

Managed Support Services

• Essential • Advanced • Outsourced

Complete Backup Services

• Daily Incremental• Weekly Full• Offsite Storage Rotation• Encryption Services

Network Services

• Redundant Internet Bandwidth failover connection• Ability to burst during peak loads• Pt-Pt VPN Options

SAN Services

• Virtual SAN storage• Customized for application performance• Backup Services

Fully managed solutions with flexibility to meet individual customer’s business and technology requirements.

• SSAE 16 accredited facility

• 24 x 7 on-site monitoring of critical systems

• N+1 infrastructure

• High density

• Company owned & operated

Managed Services

Product Acquisition• 200,000 sq. ft. warehouse• 70 virtual warehouses nationwide• Drop shipping direct from our partners• Dedicated corporate websites

Deployment• Timeline based rollout options • Bill & Hold service• Multiple shipping methods• 95% of orders ship same day

Additional Capabilities

Customization • Configuration & Upgrades• Asset Tagging• Image Management• Manufacturer Certified Technicians

PCM Customer Briefing Center

PCM Customer Briefing Center

• Showcase the latest Technology and Solutions

• Located in our corporate headquarters in El Segundo

• Cutting-edge facilities featuring:• Cisco• Apple• HP• Symantec• Microsoft

• Demos led by Services engineersCustomer Briefing Center

Telepresence Digital Signage Large Classrooms Data Center

• Dell• Citrix• VMware• EMC

PCM, Inc. – Cisco Certifications

5

• Cisco National Gold Direct• Cisco Borderless Network Architecture Specialization

• Cisco Advanced Networking• Cisco Advanced Wireless • Cisco Advanced Security

• Cisco Collaboration Architecture Specialization• Cisco Datacenter Architecture Specialization

• Cisco Advanced Datacenter Networking Infrastructure• Cisco Advanced Datacenter Storage Network (DCUC, DCSN)• Cisco ATP Unified Computing System

• Cisco Managed Services Certified Partner• Cisco ATP Physical Security• Cisco ATP TelePresence Video Advanced• Cisco ATP Digital Media Suite• Cisco ATP Identity Services Engine

PCM Services Cisco Solutions Overview

Cisco Ecosystem Partners

PCM – Key Partner Authorizations

Apple • Corporate Reseller, • Authorized Service Provider, • Certified Product Professional• Certified Support Professional• Certified Specialist - Directory Services• Certified Specialist - Deployment• Certified Specialist - Security & Mobility• Certified System Administrator• Certified Xsan Administrator• Certified Trainer

MobileIron• MobileIron Silver Level Reseller • MobileIron Sentry Authentication & Security

Specialist Certified• MobileIron MDM Bootcamp Certified• MobileIron Mobility Sales Specialist Certified• MobileIron Administrator Certified

Cisco• National Gold Direct• Advanced Borderless Network Architecture Cisco • Advanced Collaboration Architecture Cisco • Advanced Datacenter Architecture• Managed Services Certified Partner• ATP Physical Security• ATP TelePresence Video Advanced• ATP Digital Media Suite• ATP Identity Services Engine\

Microsoft• Microsoft Gold Hosting• Microsoft Gold Software Asset Management• Microsoft Gold Virtualization• Microsoft Gold Volume Licensing• Microsoft Silver Midmarket Solution Provider• Microsoft Silver Server Platform• Microsoft Silver Messaging• Microsoft Silver Server Desktop• Microsoft Silver Server Data Platform• Microsoft DDPS• Microsoft EDPS• Microsoft PVDPS

VMWare• Premier Partner• VMWare 4 VSP Certified• VMWare 4 VTSP Certified• VMWare 4VCP Certified• vSphere 5 Design accredited• VMware Advanced Professional 4 - Datacenter

Design (VCAP-DCD) Certified• Academic Specialization• U.S. Federal Specialization

EMC• EMC Premier Partner• Consolidate Certified• Advanced Consolidate – in progress• Isilon Certification – in progress• VCE

Citrix • Silver Citrix Solution Provider• Citrix XenApp Fundamentals Authorized• Citrix Access Gateway Certified• Citrix Branch Repeater Authorized• Citrix Essentials for Microsoft Hyper-V

Citrix XenServer Certified• Citrix NetScaler Authorized• Citrix XenApp Certified• Citrix XenDesktop Certified

AirWatch• Elite Level Partner

Oracle• Gold Partner• Oracle DB (OCA/OCP) Certified• Oracle RAC Certified• Oracle Virtualization Certified• Oracle Enterprise Linux Certified• Solaris (SCSA) Certified• Sun Servers and Storage Certified

Meraki• #2 Reseller Corporate Reseller

• Sales Force Regionalization and Expansion • Services integration and realignment• Refined Customer Segmentation & Alignment• Growth of New Buying Accounts• Increased Share of Wallet within All Accounts• SMB / Mid-Market Attack• Public Sector : New Contracts- Dept. of Justice Contract / FBI and Social Security

Administration – Opportunity to Leverage• Healthcare Focused Growth Strategy• Double Down on Strategic Solutions & Services including Mobile Device Management• Enhanced  Marketing  Programs:  Partners – Sales – ServicesTARGET: SIGNIFICANT ACCLERATED GROWTH IN 2013 & BEYOND

Growth Initiatives 2013

Strategic Solution Sales Overlays

Regional CTOTechnical Sales ConsultantsIn region technical expertise

150 Field Sales Professionals Regionally Based

DVP, Sales Director and Manager field direction

30 Field LocationsBusiness development for

demand generation

550 Inside Sales Professionals

Focused training on Strategic Technology

Full integration with field resources:

inside/outside Regional VP

management single sales organization

PCM is a Leading National Solutions ProviderFast Facts1. Ticker = PCMI2. 3,000 employees3. 2013 Rebranding and Consolidation to PCM4. CMP Tech Elite 250 Company5. 35 offices – brick & mortar (in each time zone)6. New datacenter in Ohio, existing DC’s in Atlanta and El Segundo 7. ONLY true lifecycle MDM/BYOD offer8. 60% Cisco growth projected for CY13/CY12

PCM is now a single consolidated integrated Brand With Sales, Marketing & Services for consistent GTM

Strategic Practices:1. Secure Mobility2. Borderless Networks3. Collaboration4. Datacenter5. Cloud/Virtualization

1250 Service Personnel

6. Consulting7. Config Centers8. Installation9. 7x24 Support10. Hosting