PC electric La Isla

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One Cooperative Way Hardeeville, SC 29927-5123 843-208-5551 For immediate release: Contact: Jimmy Baker: (843) 208-5550 January 8, 2013 cell: (843) 384-7158 fax: (843) 208-5553 e-mail: [email protected] Utility Scam Alert Palmetto Electric is alerting consumers to an apparent scam involving individuals calling members, posing as a representative of Palmetto Electric. The scam artists state immediate payment is needed to avoid disconnection of electric service. Consumers are reporting that they are being asked to purchase a “green dot MoneyPak” to pay the requested amount. A number of consumers have reported that the suspicious calls show up on the caller ID as 870-210-8600. Palmetto Electric warns that any calls from this number, or other suspicious numbers, should be reported to local law enforcement. Credit card numbers and personal information should never be given to suspicious callers. If a member receives a suspicious call, mailing, email or other type of unusual contact or offer from a person or company claiming to be from or working on behalf of Palmetto Electric, the member should end the call immediately and contact local law enforcement. Consumers should also call Palmetto Electric at 843-681-0061 to report the incident. Customer service representatives can help confirm a billing payment and balance due on a member’s account. If a member wishes to communicate to a customer service representative in Spanish they can ask to speak to Belen Almazan or Livier Amador. ###

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PC electric and La Isla raise awareness

Transcript of PC electric La Isla

One Cooperative Way Hardeeville, SC 29927-5123 843-208-5551

For immediate release: Contact: Jimmy Baker: (843) 208-5550January 8, 2013 cell: (843) 384-7158

fax: (843) 208-5553e-mail: [email protected]

Utility Scam Alert

Palmetto Electric is alerting consumers to an apparent scam involving individuals calling members, posing as a representative of Palmetto Electric.

The scam artists state immediate payment is needed to avoid disconnection of electric service. Consumers are reporting that they are being asked to purchase a “green dot MoneyPak” to pay the requested amount.

A number of consumers have reported that the suspicious calls show up on the caller ID as 870-210-8600. Palmetto Electric warns that any calls from this number, or other suspicious numbers, should be reported to local law enforcement.

Credit card numbers and personal information should never be given to suspicious callers. If a member receives a suspicious call, mailing, email or other type of unusual contact or offer from a person or company claiming to be from or working on behalf of Palmetto Electric, the member should end the call immediately and contact local law enforcement.

Consumers should also call Palmetto Electric at 843-681-0061 to report the incident. Customer service representatives can help confirm a billing paymentand balance due on a member’s account. If a member wishes to communicate to a customer service representative in Spanish they can ask to speak to Belen Almazan or Livier Amador.

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One Cooperative Way Hardeeville, SC 29927-5123 843-208-5551

Aviso inmediato: Contacto: Jimmy Baker: (843) 208-5550 8 de enero 2013 Cel: (843) 384-7158

Fax: (843) 208- 5553 Correo electrónico: [email protected]

Alerta de estafa de servicio eléctrico

Palmetto Electric alerta a los consumidores de una aparente estafa que implica a individuos que llaman a miembros haciéndose pasar por representantes de Palmetto Electric.

Los estafadores indican que un pago es requerido de inmediato para evitar la desconexión del servicio eléctrico. Los consumidores han reportado que los estafadores les piden que compren un “green dot Money Pack” para pagar la cantidad requerida.

Algunos consumidores han informado que las llamadas sospechosas aparecen en el identificador de llamadas como 870-210-8600. Palmetto Electric advierte que cualquier llamada recibida por este numero u otro numero sospechoso debe ser reportado a las autoridades locales.

Usted nunca debe proporcionar información personal o números de tarjetas de crédito cuando reciba una llamada sospechosa. Si un miembro recibe una llamada sospechosa, correo, correo electrónico u otro tipo de contacto inusual u oferta de una persona o compañía haciéndose pasar por empleado de Palmetto Electric, el miembro debe terminar la llamada inmediatamente y contactar a las autoridades.

Los consumidores también deben llamar a Palmetto Electric al (843)-681-0061para reportar el incidente. Los representantes del servicio al cliente pueden ayudarlo a confirmar el pago o balance de su cuenta. Para información en español puede comunicarse con Belen Almazan o Livier Amador al mismo número telefónico con gusto se le atenderá en su idioma.