PBwiki in the Legal World

8/14/2019 PBwiki in the Legal World

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PBwiki in the Legal World

How PBwiki Can ImproveEfficiency and ProductivityIn Your Law Firm


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Introduction PBwiki helps boost productivity and

efficiency in the:

Transfer of Information (email)

Retrieval of Information (legal databases)

Analysis of Information (case facts)


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I. Transferring Information: Email Current Practice:

Flooded email

inboxes from: Emailing reference

documents

Outlook as datastorage

Using your email asyour administrativetask manager

With PBwiki:

Clean inbox!

PBwiki can store yourreference docs in a centrallocation

No need to fear the deletebutton!

Administrative processescan be handled centrally viawiki


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Storing documents in

Email:

Storing Documents in

the Wiki

VS


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Dont Email Reference Documents to Small

Group -- Store Them in a Wiki!

Emailing referencedocs:

You have to predictthe individuals whowill find thedocuments useful

Floods inboxes

Document cannot bechanged after sending

Recipients mightdelete it

Storing referencedocs in wiki:

Anyone who needs itin the future can findit, anywhere, anytime

Happy, empty inbox

You can update

reference doc anytime Delete away!

Document is there inthe wiki when you doneed it.


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Administrative Tasks Can Be Streamlined

by Wikis!

No more, Did you dothis yet? emails or

Note to self: adduser to database

A wiki can be acollaborativetask

manager


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Let the wiki keep track for you! Its online

andcollaborative.


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II. Retrieving Information: Databases

Current practice:

Practice makes

perfect: how to makeinitial practicepainless

User-unfriendly legaldatabases

Swamped specialists

With a wiki:

Wiki as a learn as you

go supplementaltraining tool

Provide road-maps forhard to navigatedatabases

Free the specialists fortruly urgent requests!


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Practice Makes Perfect! But if you donthave time to practice(or, I havent touched this database in 2 months. What the heck do I do!?)

Your memory:

After 2 months


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Let PBwiki be your memory.It wont matter if its been 2

months or 6 months; PBwiki

will keep you up to date, when

youre ready.


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Provide Maps to Navigate through Databases

Each database is different. PBwiki help younavigate through their individual quirks.


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A Database Map Also Saves Time for Your

Specialists Let PBwiki act as the central reference: reroute simple

requests to the wiki instead of flooding your specialistswith requests.


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A wiki never gets tired. It just

keeps going and going andgoing..

Your specialists, however,

do.

Save their expertise for all of your crucial issues.Let the wiki handle the rest.


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Approximately 67% oflegal professionals wishthat they can spend less

time organizinginformation, and moretime using informationthat comes their way.


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III. Analyzing Information: Case Facts

Current Practice:

CaseMap, OR

Collections of casefacts are placed intoMS Word documents,which are:

Hard to update and

distribute Difficult to search for

and organize

With PBwiki: Wikis are perfect for managing

dynamiccollections of facts,

with: An extremely user-friendly

editing function

No need to distribute updatesevery few days

Instant available access for all

team members

A comprehensive searchfunctions and the option ofmultiple tags for every page


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According to the Lexis-Nexis survey,legal professionals reported difficultyin finding the correct or most recentversion an average of5 times perweek.


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Wikis are Dynamic and Instant No more punching holes for binders, or printing out

new versions of indices.

No more emailing five successive versions of thesame document.

No need to worry if you have the most currentversion, or waiting for someone to send you themost current version (or its location)

Your clients want instant results;

shouldnt you get the same from your

own documents?


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PBwikis Open Collaboration Platform

Helps Prevent Overlapping Labor:

18 hours18 hours


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Combined effort can

get things done in half

the time.


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Lets take a quantitative look at how a

wiki can help you:

If wejustlook at the advantages of a wikiin reducing email:


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A 2004 study conducted by the ePolicyInstitute and the American Management

Association that surveyed 840 U.S. businessesshowed that nearly60% of participantsspend at least 90 minutes per dayon emailalone. 20% spend between three and four hours

per day on email, and 10% spend more thanfour hours - half their workday - per day on it.

http://orange.eserver.org/issues/5-1/pratt.html


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1,900 billable hours/year (2,300 officehours/year)

Cleaning email, learning how to use a legal databasearent billable!

If email is 20% of hours, thats 460 hours/year; everyemail interruption wastes several minutes

Reducing non-billable email usage just 20% reclaimsalmost 100 billable hours/year!

At $400/hour, thats $45,000/year in additional billings

PBwiki costs $96/attorney/year

Estimate: Lower End


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Estimate: Higher End Studies show that upper level management

actually spent the most time on email

1,900 billable hours/year (2,300 officehours/year) If email is 30% of hours, thats 690 hours/year; again,

every email interruption wastes several minutes.

Reducing non-billable email usage just 20% reclaims

128 billable hours/year! At $500/hour, thats $64,000/attorney/year in additional

billings

PBwiki costs $96/attorney/year


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And That Doesnt Even Count Time

Wasted On: Waiting for specialists & paralegals to respond to

requests.

Overlapping labour (e.g. 3 different employees organizing

3 sets of the same 100 emails distributed within a group). Dealing with email-induced errors (e.g. overlooking an

important request or task because of an overflowinginbox).

Orienting new team members under time pressure (storing

reference information means that to orient new members,youll have to dig through your mailbox and forward thoseemails, contributing to the cycle).


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In Cavanaghs 2003 study, 72% ofrespondents reported that they spend

significantly more time managing theiremail than they did just one year earlier,and that they work longer hours as aresult Cavanagh estimates the averageloss in annual revenue due to emailoverload to be 12%.

To Take Another Approach:


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Calculation: Skadden brought in $2.7 billion in revenue last

year.

12% of $2.7 billion is $324 million.

If the wiki even reduces the amount of emailoverload by 10%, that should bring in anadditional $32 million per year. With ~ 2000 Skadden attorneys, this means an

additional $16,000 per attorney per year. PBwiki costs $96 per attorney per year.

If PBwiki reclaims $16,000 per attorney per year,that comes out to a daily return of ~$44 per day. Ittakes only 3 days to make the cost of PBwikiback.


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Conclusion: PBwiki provides:

A central, easy to reach repository for

reference information and administrativedetails.

A road-map to help navigate through themost difficult of legal databases.

A dynamic platform to manage and organizeyour case analysis.


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Sources Memory graph: http://www.wired.com/medtech/health/magazine/16-

05/ff_wozniak?currentPage=2

Flooded inbox picture: http://www.flickr.com/photos/rebecca_jeffery/967763135/

Drowning in email: http://www.flickr.com/photos/will-lion/2625715043/

Email Overload: http://www.flickr.com/photos/jaxmac/2632052680/

Spaceball email overload: http://www.flickr.com/photos/palapainyelapa/31323858/

Email overload 2: http://ola.wkkf.org/klcc/klccnewsletter/2007/Mar/images/tech.jpg

Empty inbox: https://reader010.{domain}/reader010/html5/0628/5b34880525172/5b348814b25c2.png Information Overload: http://itorganization2017.files.wordpress.com/2008/08/information-

overload.jpg

Collaboration:http://steves.seasidelife.com/Collaborationnotsomuchabouttechnoloogy_F196/collaboration5.jpg

Information overload 2:https://reader010.{domain}/reader010/html5/0628/5b34880525172/5b34881550f86.jpg

Overworked: http://www.flickr.com/photos/beforethecoffee/2404849371/

PBwiki in the Legal World

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