PBA Progress Summer09 Newsletter

8/14/2019 PBA Progress Summer09 Newsletter

1/17

Spring 20

nside this Issue

Letter rom

the Leadership inside ront cover

Members

Moving Up inside ront cover

Government Aairs 1

PBA Membership Chronicles 2

New Member Benefts or 2009 2

Welcome! New Members 2-3

SSE 2009 Wrap Up 3

PBA Symposium:

The Making o... 4-8

Cosmopro North America 9

NAHA20 Honorees Announced 10

Beacon Stories at PBA Symposium 11

PBA Best Practice Club 12

City o Hope 2009 13

Beneft Highlight:

Paychex back cover

ProgressAn Update or Members o the Proessional Beauty Associati

PBABeauty Week

Event Spotlight

SymposiumPBABEAUTY IS MY BUSINESS

consumer cu l tu reJuly 18-21, 2009

July 18-21, 2009

Las Vegas

Mandalay Bay Resort and Casino | Las Veg

SymposiumPBA

in cooperation


2/17

A Letter from the Leadership

probeauty.org

009 started o with a bang! The International Salon and Spa Expo (ISSE),

roduced by the Proessional Beauty Association, was a huge success

s thousands o salon and spa proessionals turned up or exclusive

eals rom hundreds o exhibitors, high-energy creative presentations,

nd abundant career-enhancing classes and presentations. The show

was an example o the proessional beauty industrys determination to

orge ahead during these hard economic times.

And that also means it is t ime or the entire industry to come together.Members are asking or more insight and inormation about industry

ssues that touch all sections: salon owners need to know the business

ide o the industry and distributors and manuacturers need to

now what is and is not working in the salon. PBA has taken these

uestions to heart and is working toward a new all-industry platorm

or educational programs and initiatives that are applicable to all our

members. As you read this issue o PBA Progress, you will see that the

normation is no longer broken into sections but is instead combined

o speak to all members together, as the entire industry can only grow

tronger together.

ust as inormation on the industry cannot be broken into sections,

he important issues the industry aces today cannot be grappled with

y a singular section o the industry. It will take the collective o our

membership to work together and PBA is pleased to oer the rst

ollective opportunity or the industry to meet with the all-new ormat

t the 2009 PBA Symposium, July 18-21, in Las Vegas.

While salon and spa proessionals will still enjoy the same high-level

ducation and networking they are accustomed to, PBA Symposium

s now open to the entire industry and is held in cooperation with

Cosmpro North America, bringing together or the rst time salon and

pa proessionals with top distributors and manuacturers or invaluable

ace-to-ace interaction and networking. This years theme, Consumer

Culture, is based on PBAs year-long landmark study, Business o

Beauty: Maximize Your Proftability, which delves into the state o the

ndustry, habits and trends o the beauty consumer, the role o the salon

n selling beauty products and much more. The study will be revealed

uring Symposium General Sessions.

As part o PBA Beauty Week, which includes the North American

Hairstyling Awards, PBA Best Practice Club and Beacon, PBA

ymposium: Consumer Culture will give comprehensive answers to

he questions beauty proessionals have been asking or years and is

he must-attend event or all PBA members in 2009.

Visit probeauty.org/beautyweek or more inormation on these exciting

vents and, as always, thank you or your continued support o theroessional Beauty Association.

Steve SleeperPBA Executive DirectorScottsdale, AZ

Stanley Wild, 1925 2009PBA would like to extend its condolences to the amily

Stanley Wild. A beauty industry icon and oreather o t

Proessional Beauty Association, Stanley was a pioneer

beauty product manuacturing and distribution. Those w

were lucky enough to know and work with Stanley w

never orget him. He will be sorely missed.

Members Moving on UpThis year, PBA would like to recognize all our members who took

businesses to the next level in the ace o a struggling economy. T

members increased their gross annual sales in the last year and m

up to the next membership tier in 2009:

Beauty Crat Supply and Eqpt. Co.

Beauty Solutions, LLC

Calgel USA, Inc.

Celebrity Beauty Supply and Salon

Idaho Barber and Beauty Supply, Inc.

Martinni Beauty, Inc.

Salon Services and Supplies, Inc.

The Brittany Group

Thomassen Beauty Supply

Athena Cosmetics, Inc.

Backscratchers, Inc.

Caliornia Cosmetics Corp.

Diamond Towel Co.

Enzo Milano

Graham Proessional Products

Inspiring Champions, Inc.

J and D Beauty Products

Keune Haircosmetics USA, Inc.

McConnell Labs/LightElegance Nail Products

Monroe Brushes

Nioxin Research

Product Club

Queen Helene/The Hain Celestial

Group

Shark Fin Shear Co.

Solano International

Stylist Wear

TNT Agency, Inc.

Universal Group

Valcent Products, Inc.

Viso Trading

GM and Associates, Inc.

Acapello Salons, Inc.

Aniu Salon and Spa

Aveda Academy Denver

Bella Vita Salon and Day Sp

Brian Graham Salon

Cary OBriens Design and Colo

Centennial Hills Salon and Day

Challise and Company

Gatsby Salon and Spa

Gene Juarez Salons, LLC

Guillotine

H2O Salon and Spa

Hair By Bennie and Friends

Head Quarters

Jerry Heston Hairdressing

Modern Salon and Spa

N Color, Inc.

Osgood-ONeil Salon Parlo

Paul Kenneth Salon, Ltd.

Radiance Salon and Medi-Sp

Rizzieri Salon

Rumors Salon and Day Spa

Sheila Stotts Salon

Spargo Salon and Day Spa

Stilisti

The Lot Hair Design

Thomas Scott Salon and Sp

Vici Capilli


3/17

Government Affairs

Obama, Congress,

and the Beauty Industry

he proessional beauty industry can expect

olitics to play an increasingly important role

n how the industry conducts business and

moves orward over the next several years.

As the voice o the proessional beauty

ndustry, PBA aims to keep its members

nd the entire beauty industry abreast oegislation that has the potential to aect

heir businesses, as well as provide a

ollective viewpoint to Congress and other

overnment ocials on the ramications

egislation could have on the industry.

Negative Impact: It is important to understand

he proposed card check law, known as the

mployee Free Choice Act. This law could

ave a signicant eect on the beauty industry

nd many other Main Street businesses.Card check would make it cost-eective or

nions to target such businesses as beauty

nd nail salons, spas, restaurants and other

etail establishments, which have never

xperienced unionization beore.

he law also would eliminate the secret ballot

rocess currently used or unionization in the

workplace and replace it with a card check

ystem. Once a union persuades more than

al o workers to sign membership cards,

imply having that percentage o signed cards

would automatically certiy the union.

Without the secret ballot process, card

check would expose employees to

intimidation and bullying tactics rom union

organizers. Ultimately, it would deprive

them o their right to vote in private.

From large-scale beauty manuacturers to

individual beauty proessionals, this is a

law that could have serious consequencesor the beauty industry.

Positive Impact: On a happier note is the

FICA Tax Credit or salons and spas. PBA

has actively supported this legislation or the

last several years. The bills principal sponsor,

Rep. Shelley Berkeley o Nevada, has retained

her seat in the U.S. House and is poised to

keep this issue a priority. Additionally, 2009

and 2010 are likely to be years in which we

will see a furry o tax legislation in Congress

giving our industry newound opportunities

to advocate or the FICA Tax Credit.

The FICA Tax Credit would give salon and

spa owners a dollar-or-dollar tax credit on

the FICA taxes paid on an employees tip-

income employers currently do not share

that income but are taxed on it putting the

proessional beauty industry on equal ooting

with the restaurant industry. This legislation

would signicantly help the industry lower its

tax liability and allow owners to urther invest

in their businesses and employees.

Positive Impact: Credit card interchange

ees may be decreasing. For years, small

businesses like salons, spas, restaurants and

other merchants have been waging a quiet war

with credit card companies over interchange

ees the hidden costs o processing credit

and debit card transactions that can gobble up

a stores prots while earning banks a pretty

penny. With a new Congress now in power,

were likely to see the resurrection o the

Credit Card Fair Fee Act.

This ederal legislation would require c

card companies with substantial m

power to negotiate with merchants

retailers on terms or ees paid w

processing card transactions. Interchan

a percentage o each transaction that c

card companies collect rom merchant

every purchase. The ee varies with

o card, size o merchant and other ac

but as much as $2 o every $100 consu

spend goes to card processors.

Positive Impact: At the state level,

is working on raising awareness with

legislatures about license mobility. S

proessionals can sometimes ace

regulations that limit their ability to pra

their crat and conduct business when mo

across state lines. License mobility a

a licensed proessional in good standin

qualiy or licensure rom one state to an

without urther examination.

To sign the petition and sup

other stylists across the nation,

probeauty.org/licensemobility.

To learn more about other issues that

the potential to infuence our industry

get involved with PBAs government a

eorts visit probeauty.org/advocacy

contact Sam Leyvas at sam@probeaut

(800.468.2274 x3437).


4/17

Sondra ThrasherAppearances Hair Color & Design Studio

One o the biggest changes we are making is totart our own line o products.

lso, I took over all managerial duties within the

alon in 2008 and now have weekly communication

with employees and opportunity to coach them

ndividually. I also communicate regularly with our

ient base, sending out emails, making phone calls

nd speaking to them when they are in the salon.

ommunication has been an extremely important

spect within the salon and one that we are

ontinuing in 2009.

ill Wiltberger - Perection Salon

I I could go back, I would tighten security aroundmy data. I just had three employees steal my entire

atabase and it happened because I trusted them

l way too much. I am putting into place tighter

ontrols on the ront desk, access to inormation,

nd communication with our guests.

We capture email addresses rom our new guests,

hen leverage that into an ongoing communications

ampaign including bi-monthly e-newsletters,

weekly last-minute appointment availabilities,

pecial promotions and holiday-related greetings.

works well to help strengthen the relationship

etween the salon and our guests. I am more and

more convinced that email is the way to go.

Melissa Huetter - Indigo Salon and Day Spa

I am dedicating 2009 to growing my teams awareness

n the importance o retail sales: how it directly aects

client retention, the clients ability to maintain and

reproduce the style weve achieved or them and the

advertising potential it all has or our salon.

In 2008, I implemented my two newest positions,

an on-sta pr/marketing director and a general

manager who has saved my lie seriously! She has

taken over employee accountability, client relations

and the management o all our systems.

Now, I am able to spend more time working on my

business versus in the business, and have had more

o an opportunity to spend quality time versus

quantities o time in my salon / spa.

Krista Martin - metro FOR MEN

I have realized that being an owner/operator is not

the ideal leadership style and want to move awayrom the ear o leaving my clients behind and ocus

on the positive orward movement it would have on

the overall business in 2009.

In 2008, I worked incredibly hard on going green

at the shop and using green strategies to reduce

the shops overall expenses. We doubled our net

prot margin. I will continue to seek green methods

in 2009 and use the savings to grow the business

internally with the sta and externally with additional

locations.

New Membership Benefts or 2009This is a big year or the Proessional Beauty

Association. PBA Symposium is joining Cosmopro

North America and the North American Hairstyling

Awards in Las Vegas to create PBA Beauty Week,

the largest, most inclusive beauty event in North

America. But thats only the beginning.

PBA Beauty Industry Guide

In 2009, PBA is proud to announce the laun

PBAs newest online resource or PBA membeall beauty proessionals, the PBA Beauty Ind

Guide. This online directory is a valuable resour

PBA members and other industry proessional

use the Internet to locate, research and pur

products and services unique to the industry w

the clutter o general Internet search engines.

Proessionals can search the guide directly ro

PBA home page and PBA member company lis

will all be identied with a PBA logo!

Visit pbabeautyindustryguide.com to search n

download the guide to your desktop.

PBA CareerCenterprobeauty.org/careers

The new PBA CareerCenter is the denitive o

resource or employers and job seekers i

proessional beauty industry. PBA members re

one ree job posting annually and discounted

on additional listings! Job seeker service

complimentary. Connect with the best empl

and employees in beauty!

Upcoming Teleconerences: Salon Series: Best Practice Club Web Works

Advocacy Updates

Industry Research

and much more.

For more inormation on all the exciting

programs at PBA, visit probeauty.org or give

call at 800.468.2274.

Welcome! New PBA Members

ew PBA Associate Memberseptember 1 February 1

arms Sotware, Inc. (Boonton, NJ)

ew PBA Distributor/Store Memberseptember 1 February 1

kis Nail Art (Irvine, CA)

RY Co., Ltd. (Shinjuku, Tokyo)iamond Edge (Bakerseld, CA)mis (Ho Chi Minh, Vietnam)ospitality Pac (New York, NY)ayrite, LLC (Santa Ana, CA)eonor Greyl Paris (Petaluma, CA)ucky USA (Alhambra, CA)W Balour (Raanana, Israel)cean Breeze USA (Fountain Valley, CA)rion Images Corp. (Westminster, CA)adas Botanicals (Boca Raton, FL)kincerity, Inc. (Houston, TX)poil Me (Spanish Fork, UT)aylor Maid (Orem, UT)he Bella Company, Inc. (Wixom, MI)he Hair Shop (Los Angeles, CA)he Hair Shop N.W (Federal Way, WA)otrevu/dw (Frisco, TX)

New PBA Manuacturer/Rep MembersSeptember 1 February 1

Artease Hair Color/AVAA LLC (Torrance, CA)Aura-Soma Products, Ltd. (Horncastle, Lincolnshire)Aware Products (Chatsworth, CA)Bob-e-pins (Beverly Hills, CA)Body Brands USA, Inc. (Redmond, WA)Bureau Number 4 (Newport Beach, CA)Busters Skin Care or Men (Ontario, CA)Cala Products (Los Angeles, CA)

Chopchopwang, Inc. (Beverly Hills, CA)Christrio (Corona, CA)Design X (West Long Beach, CA)Durocher Enterprises (Whitesh, MT)Element Display Group, LLC (Oconomowoc, WI)Esche and Alexander Public Relations (Oceanside, CA)Fake Bake Tanning Products (Tulsa, OK)Footsie Bath, LLC (Beverly Hills, CA)Hot Accent (Mission Viejo, CA)JKS International (Fort Worth, TX)Joice Seus Company (Plano, TX)Kasia Beautiul (Minneapolis, MN)Kiss Products, Inc. (Port Washington, NY)Lawrence Ray Concepts (Los Angeles, CA)Lock, Stock and Barrel (Long Beach, CA)LOreal Proessional (New York, NY)Matrix (New York, NY)Milbon USA, Inc. (New York, NY)Niko Cosmetics, Inc. (Toronto, ON)

Passion Beauty, Inc. (Hawthorne, CA)

Progressive Beauty Concepts (Whitehouse Station, NRedken 5th Avenue NYC (New York, NY)Saian North (Hollywood, CA)Salon Success University (West Allis, WI)Sanicape (Brea, CA)Sensuous Solutions (Arcadia, CA)Spider Mg., Ltd. (Concord, ON)Surace Hair (Saskatoon, SK)T3 Micro, Inc. (Venice, CA)The Testor Corporation/Aztek Health & Beauty (RockoVevos Emporium, Inc. (Woburn, MA)

Whiter Image (Atlanta, GA)Mass Mutual (Rex, GA)

New PBA Salon/Spa MembersSeptember 1 February 1

109 Hairdacious Salon (Peterborough, NH)A Special Haven (Austin, TX)Advance Skin Care and Nail Center (West Babylon, NAllusions Hair and Nails (Latham, NY)Anasa Hair Studio and Spa (Lake Elsinore, CA)Anya Salon West (Homestead, PA)Aspire...beauty (Detroit, MI)Awaken Aveda Salon and Spa (Bonaire, GA)Be...Salon and Spa LLC (Saint Paul, MN)Beau Monde College o Hair Design (Portland, OR)Bell Lago Salon and Spa (Mooresville, NC)Capelli Salon (Concord, MA)Chandnis Spa and Salon (Cary, NC)

Chava Pelo Salon (Milpitas, CA)

Member ChroniclesThe Best o 2008: Members Respond

he PBA Membership Department recently caught up with our PBA salon members

to get the scoop on what worked or them in 2008 and what their plans are in 2009.

H e r e s w h a t t h e y h a d t o s a y :

Sondra

Jill

Melissa

Kri


5/17

International Salon & Spa Expo 2009 Wrap Up

With more than 33,000 licensed beauty proessionals swarming the sold-out Long Beach Convention Center showfoor January 31 - February 2, the International Salon & Spa Expo (ISSE) surpassed expectations or 2009 and rearmedits position as the largest beauty event on the West Coast.

Along with valuable demonstrations on the show foor, attendees chose rom more than 250 education classes, up more than 50 classes rom 2008, onails, massage therapy and business strategy classes. ISSE also eatured industry icons, such as Tabatha Coey o the Bravo channels hit show TabaSalon Takeover, Kim Vo and Martin Parsons on the tremendously popular International Fashion Theater and Technical Theater stages, as well as the new Fashion Theater stage.

PBA members enjoyed a place to escape and unwind in the PBA members-only lounge and complimentary snacks and drinks at PBAs Super Bowl pExhibitors enjoyed complimentary breakasts while attendees geared up to participate in PBAs Photo-Shoot Give-away. Additionally, PBA partnered with BArtists to give away a ull salon set up worth $80,000 and Ultimate Beauty to give away a brand new 2009 Mercedes!

The electricity in the air among attendees, educators and exhibitors was both invigorating and indicativeo the proessional beauty industrys persistence to thrive in a slumping economy.

ISSE 2009: PBA Round Table Highlights

The changing economy, shrinking retail tickets and strategic marketing solutions were just a ew topics taking center stage at this years

PBA Salon and Spa Round Table. A group o about 25 salon and spa owners rom across the nation shared some o their solutions to co

these common challenges. This problem with the economy has really thrown us a curve ball, said Kim Miller o Illusions Salon and SFlorida. Were back to the drawing board, always having to think outside o the box.

PBA Leadership Council members Marilyn Ihlo, o Ihlo Salon and Day Spa, and Cary OBrien, o Cary OBriens Design and ColorSpa, le

discussion and sparked the creative atmosphere. Marilyn spoke o open communication and leading through inspiration. Communicatin

vision...is, to me, the hugest thing. Every person on your team needs to know where youre going, why, and whats in it or them.

Cary stirred the crowd with some innovative ways to use promotions to drive clientele, keep sta rom being wasteul and retail trainingthe great ideas we have to promote retail dont matter unless we talk about it, he exclaimed, asking the crowd, How oten do you talk a

it every couple months? It has to be a topic every month.

I you missed the panel discussion at ISSE and are looking or ideas on

to keep your business competitive in todays challenging environment, plattend PBAs Symposium: Consumer Culture held during PBA Beauty We

July. Visit probeauty.org/symposium or details!

hocolate Raspberry Studio (Jacksonville, FL)ocoMichelle Salon and Spa (Longmont, CO)olorworks (Woodside, NY)ommand Perormance (Temple, TX)utting Edge Hair Co. (Woodstock, IL). Laudati, Master Haircolorist andAssociates (West Palm Beach, FL)arrell Barrett Salon (Perry Hall, MD)etour Salons (Encinitas, CA)ite Retreat Hair Studio (Belleville, IL)uodia Salon and Spa (Carson, CA)

ahrenheit Hair Design (San Diego, CA)resh Hair Studio (Southampton, PA)uture Focus Family Medicineand Medical Spa (Corpus Christi, TX)ail and Co. (Honolulu, HI)enray Hair Salons (Oakland, CA)iada Salon and Spa (Chico, CA)reen Lotus Salon and Wellness (Cromwell, CT)air Colour Concepts (Portsmouth, NH)air Emporium (Granite Bay, CA)airroin Salon (Los Angeles, CA)ilites Hair Salon (Fulton, MD)i-Tech the School o Cosmetology (Miami, FL)

gnis Salon (Poway, CA)ndigo Salon and Day Spa (Canton, MI)

Michael Salon (Vancouver, WA)osephs Salon and Spa (Louisville, KY)uvin Salon and Spa (Santa Cruz, CA). Paige Salon Hair and Skin (Chicago, IL)

alla Lily Salon and Spa (Osseo, MN)

Karamel (Calgary, AB)Ken and Company Aveda Salon / spa (Stroudsburg, PA)Keter Salon (Berkeley, CA)Klata Unicuts, Inc. (Newbury Park, CA)Lauran Kirk Hair Artistry (Morgantown, WV)Lauren Ashley Davis (Burbank, CA)Lucy Hair Design (Carlsbad, CA)Luna Salon and Spa (Philadelphia, PA)M and M Hair Design (Johnstown, PA)Market Place Salon and Spa (Burien, WA)Metamorphosis Salon and Spa (Brookeld, WI)

Moniques Salon (Spokane Valley, WA)Moxi (San Francisco, CA)MY Salon (Sacramento, CA)New Lea Salon (Bristol, RI)Nube Nove Salon (Orlando, FL)Nubian Solutions (Philadelphia, PA)OMI Salon and Spa (Waltham, MA)On Stage Hair Design (Magnolia, TX)Panache Hair Designs (Oak Park, IL)Peg Cribari (Dallas, TX)Platinum Salon, Inc. (Long Island City, NY)Prestige Salon (Enterprise, AL)Princeton Salon and Spa (Gainesville, GA)Redhouse Shelby (Township, MI)Regal Nails Salon and Spa (Fayetteville, AR)Renaissance Studio, Inc. (Abbotsord, BC)Rols (Tempe, AZ)Sala Salon Group (Napa, CA)Salon Del Sol, Inc. (Richmond, VA)

Salon Gio and Day Spa (Brooklyn, NY)

Salon Hemel and Spa Gioventu Dollard (Des OrmeauSalon Housecalls, LLC (Orlando, FL)Salon Nesa (Columbia, MO)Salon Nirvana (Winthrop Harbor, IL)Salon Reaction (Overland Park, KS)Salon Sabrina (Sonoma, CA)Salon W (Des Moines, IA)Sam Pierre Beauty (Glendale, CA)Sanibel Day Spa (Sanibel, FL)Siggers Hairdressers (Tucker, GA)Signature Salon (Traverse City, MI)

Skinhancements (Tustin, CA)Splash Hair Studio, Inc. (Raleigh, NC)Stephen and Burns (Burlington, VT)Style N Beauty (Norwalk, CA)Technical Artistry (Salem, OR)The College o New Jersey - School o Business (TrentoTotal Concept Salon Etc. (Selinsgrove, PA)Tru Salon (Pittsord, NY)TwoDo Salon (New York, NY)TZd Salon (La Verne, CA)Van Michael Salons (Atlanta, GA)Vasseur Day Spa and Salon (San Diego, CA)Viva Salon (Colorado Springs, CO)Vivid Salon and Tan (Saint Paul, MN)West Coast Salon and Spa (Ballwin, MO)Z Hair Academy (Lawrence, KS)

Note: This does not include renewing members.For a ull list o PBA members by section,

please visit probeauty.org/directory.

Tabatha Coey

Kim Vo Martin Parso

Charlene Abretske o Your Beauty Network, based in Carlsbad,Claiornia, talked about utilizing social networking tools to keep your

nger on the pulse o computer-savvy clients. There are a lot osites out there that may have reviews about you, she said. Somemay be good and some bad, but you should know theyre there.


6/17probeauty.org

PBA Beauty Week, July 18-21, 2009, at the Mandalay

Bay Resort and Convention Center in Las Ve

is North Americas largest, most inclusive be

event, oering unlimited networking, education,

proessional growth opportunities to all sectors o

beauty industry. This week o beauty eatures

Symposium, the North American Hairstyling Awa

the PBA Best Practice Club, City o Hope Spirit o L

Masquerade Gala and Beacon, and is produced by

in cooperation with Cosmopro North America.

I you are looking or beauty business educa

that can keep your business competitive in tod

challenging economy, its all about PBAs Sympos

Consumer Culture. This event is specially designe

oer upper-level business and salon-specic educa

networking opportunities and powerul research

todays salon consumer. PBA Symposium is the must-at

educational event o 2009 or savvy beauty salon/spa owners

key sta, distributors, retail beauty store owners and manag

manuacturers and manuacturer reps.

Curious how PBA Symposium: Consumer Culture came aboutand what its going to entail? Read on!

The ResearchAs part o the new PBA Symposium, PBA partnered with renowned research irm McM

Doolittle to create a irst-o-its-kind beauty industry research study, Business o Beauty: Maxi

Your Proitability. The inspiration or making PBA Symposium an all-industry educational event c

partially out o a universal desire among PBA members to measure the state o the indust ry and disc

what works and what doesnt in the salon/spa retail environment and why. This kind o research isnt s

targeted to salons and spas or distributors and manuacturers, this study will impact the entire proess

beauty industry. To understand the uture o retail in beauty, the entire industry irst has to understand the

o retail today and that starts with the beauty consumer.

The results o Business o Beauty: Maximize Your Proftabilitywill be the cornerstone o Symposium: Consumer Culture General Sessions. Some o the research areas include:

Understanding consumer spending habits

Comparing consumers preferences for professional vs. store brand products

Where consumers are buying beauty products

Attend PBA Symposium or the ofcial reveal!

T h e M a k i n g o P BS y m p o s i u m 2 0 0 9


7/17

consumerculture

*Cosmopro North America attendees and exhibitors receive special pr icing to PBA Symposium:

Consumer Culture General Sessions. Visit cosmopronorthamerica.com or details and to register.

The Educationhe upper-level, all-industry access business

ducation available at PBA Symposium is

vailable nowhere else in the beauty industry.

Broken into segments or the entire industry

nd sessions specically or salon / spa owners,

managers and key sta, the education at this

ears Symposium covers everything:

General Sessions

Business o Beauty: Maximize

Your Proftabilityresearch revealed

Learn what the salon channel can do

to sell more beauty products

Listen to retail and industry experts as

they explain how to see and understand

the telltale clues to help you create the

best possible experience or your client

Participate in spirited round-table

discussions with industry icons and

other salon proessionals just like you

Discover how industry icons mastered

the salon retail experience

Breakouts Become Clue Conscious how

to assess your own business

Consumer Culture and Salon Culture

know the shits taking place with customers

Know your brand Price, Prestige,

Volume or Boutique

Understand the No Compromise

Leadership style

Implement the 7 Powerul Branding

Strategies to build your brand

Tuesday Workshops*

Ultimate Spa Tour: Visit the largest spas

in Las Vegas during this specially

designed guided tour

Reinventing Space: How to visually

stimulate consumer purchasing

*Additional cost

The NetworkingAs part o PBA Beauty Week, PBA Sympo

provides a priceless opportunity to conne

with peers and industry proessionals ro

every walk o beauty. The best networkin

opportunities can happen anywhere du

special networking breakouts, round table

organized receptions, or even over a casu

conversation on the casino foor. With so m

events happening at once there are seve

way to connect, including.

The Cosmopro North

America Get Together Party

The 20th Annual North American Hairst

Awards Reception and Ceremony

City o Hope Spirit o Lie

Masquerade Dinner and Gala

PBA Member Lounge at the PBA Booth

PBA Symposium General Sessions

and Receptions

SymposiumPBABEAUTY IS MY BUSINESS

J u l y 1 8 - 2 1 , 2 0 0 9 M a n d a l a y B a y C o n v e n t i o n C e n t e r L a s Ve g

R e g i s t r a t i o nprobeauty.org/symposium/registration800.394.5436 (916.774.8681)

H o t e l & T r a v e lprobeauty.org/symposium/hotelandtravel800.826.3520 (310.590.4707)

P B A S y m p o s i u m Tu i t i o nBeore June 22, 2009

$399 PBA Members

$549 Non-Members

Ater June 22, 2009

$449 PBA Members

$599 Non-Members

i n c o o p e r a t i o n

An Inside Loat the Beauty Consum

and the Futuo the Indust

C h e c k o u t p r o b e a u t y . o r g / s y m p o s i u m t o l e a r n m o r e !


8/17probeauty.org

PBA Leaders on PBA Symposium 2009

Want to learn more about how PBA Beauty Week and the new PBA Symposium grew into the industry event o 2009? Here are some in

nto the event rom some o the people who helped make it possible, the volunteer members you elected to the PBA Leadership Councils aChair o the PBA Board o Directors:

An Interview

with NecoleCumberlander

President, PBA Salon/Spa

Leadership Council

Owner, Noire Et BlancCleveland, OH

Q. What is PBAs goal in moving the new PBA Symposium to

Cosmopro North America and the North American Hairstyling Awin July in Vegas?

A. We are all part o PBA and its obvious that we should all come

together or one event instead o many separate events. It just m

sense to bring PBA Symposium to Vegas to join Cosmopro NAmerica. Cosmopro is such a well-established and well-oiled mac

something everyone in the industry is already amiliar with, ancourse NAHA is there as well. It was just a good t.

Its so nice to get valuable business inormation and talk to

like-minded peopleit really brings your business to the next

level and allows you to help other owners get there, too. Necole Cumberlander

Q.What would you say to ellow salon / spa members who are thi

about attending the new PBA Symposium next July, but havent mup their mind?

A.I was talking to two salon owners who have been to PBA Sympoin the past, but werent sure about this year. I just had to tell them

about the new PBA Symposium! The great business inorm

available this year, how the whole industry will be together and salon and spa owners will have the ear o manuacturers and distribu

They were shocked to hear about everything that will be oered aone event. Its exciting to let other salon and spa owners know a

this wonderul opportunity.

An Interview

with Lee Rizzuto Jr.

Q. What is most exciting about the new all-industry ormat at PBAymposium?

A.We are universally working toward the long term goal o having a more

ohesive structure within the overall beauty industry. PBA Symposium

s the ideal ormat to bring people together ace to ace to discuss ideasn a personal level, changing mindsets and resulting in the realization

hat everyone has a vested stake in our industrys success.

Q. What are you most interested in learning rom the Business o

Beauty: Maximize Your Proftabilityresearch study that will be releasedt PBA Symposium 2009?

A.Having hard numbers to support ndings about consumer trends

nd where the industry is heading. The distribution channel along with

onsumer tastes and habits are constantly changing. As a businesseader, I am always interested in how I can make my business better

o meet the needs o consumers.

Chair, PBA Board o Directors

President, Conair Corporation

Stamord, CT

I know the economy weighs heavily on the minds omanythese are great events to help people stay motivated

and learn rom not only top proessionals in the industry, but

also peers who are acing many o the same challenges. Lee Rizzuto Jr.


9/17

An Interview

with Sydney Berry

resident, Distributor/Store

Leadership Council

resident, Salon Services & Supplies, Inc.

Renton, WA

Q. What are you most looking orward to at PBA Symposium in 2009?

A. The shared theme o inclusion and knowledge being extended to allegments at one site! It will give us purposeul dialogue in a common

anguage, not the best promotion or the most unique incentive,ut the most strategic alignment to reach PBAs BHAG (Big Hairy

Audacious Goal) established in 2005, To be universally recognized

s the catalyst or driving consumer loyalty, member success, and thedvancement o the proessional salon industry.

Q. What are you most interested in learning rom PBAs landmark study,Business o Beauty: Maximize Your Proftability?

A. The One Thing I am most excited about are the insights

the consumer. As an industry, we have been so creative ineveloping services and products we believe the consumer

will love. Beore, we could only judge reactions by their lack o

urchases. This landmark study is an opportunity that has notxisted in the beauty industry beore.

We ace a dierent and unique uture in distributionwe need toetter understand how and where we can enhance our value or both

he manuacturer and the salon. Sydney Berry

An Interview

with Brian Graham

President, Manuacturer/Rep

Leadership CouncilPresident, Nioxin

Lithia Springs, GA

Q. What is PBAs goal in moving the new PBA Symposium to

Cosmopro North America and the North American Hairstyling awin July in Las Vegas?

A. To take advantage o two amazing industry events that already atmanuacturers, distributors and salon owners rom around the wo

Cosmopro North America and the North American Hairstyling Awand to give PBA Symposium a permanent home.

Everyone loves Vegas and moving PBA Symposium there notcreates a permanent home or the event, it presents an opport

or the industry to come together under the umbrella o a long awPBA Beauty Week. This gathering o the entire industry will not

provide opportunities to do business, but also opportunities to conas an industry through education and networking.

Our industry has a lot o speculation about why retail does or do

work. As a manuacturer, I look orward to learning about...retail isalon environment. Brian Graham

Q. What do you think PBA Symposium moving to Vegas and beco

an all-industry education event will mean or the uture o PBA anproessional beauty industry?

A. My hope is that the dierent membership sections o PBA

manuacturer, distributor and salon / spa will start to work toget

as a whole in more areas like government aairs, research and purelations because we can do so much more when we stand toget


10/17

Greentailing and Other Revolutions

n Retail: Hot Ideas that are Grabbing

Customers Attention and Raising Proits

Authors: Neil Stern and Willard Ander o

McMillan Doolittle

BA Symposium Tie In: PBA partnered with

McMillan Doolittle or PBAs study, Business o

Beauty: Maximize Your Proftability.

Greentailing and Other Revolutions in Retail

ses extensive data to back up the strategies

eading retailers and suppliers are using today to

ain a competitive advantage by looking at case

tudies o companies adopting new innovations in

etailing such as greentailing and comparing their

rowth rate to traditional companies. This bookrovides great examples o how to take data rom

a comprehensive research study and turn it into

concrete business tools.

Clued In: How to Keep Customers Coming

Back Again and Again-- Author: Lou Carbone o

Experience Engineering

PBA Symposium Tie In:

General Session Keynote Speaker

In Clued In, Lou Carbone shows how to engineer

a world-class customer experience using clues - the

sensory building blocks o experience youre already

delivering to customers, whether you know it or not.

This book acts as the complementary step-by-step

manual to the powerul presentation Carbone willconduct at PBA Symposium General Sessions where

he will use real examples to explain how exper

management works.

No-Compromise Leadership: A H

Standard o Leadership, Thinking and Beha

-- Author: Neil Duco o Strategies

PBA Symposium Tie In:

Breakout Track Speaker

In his book, No-Compromise Leadershp,

Duco explains what it means to practice

compromise leadership, a leadership style

business culture based on consistency

integrity, with 100 percent commitment. Du

leadership gives business owners and man

the accountability they need to get results withemployees, their business and themselves.

Saturday, July 187:00pm - 9:00pm Get Together Party (all industry)

Sunday, July 19

7:30am - 9:45am General Session: includes continental breakast (all industry)

8:00am - 5:00pm Registration Open

10:00am - 5:00pm Cosmopro North America Trade Show

10:15am - 11:45am General Session Continues

2:00pm - 5:00pm Breakout Tracks6:30pm - 10:00pm NAHA 20 (all industry)

Monday, July 207:30am - 9:45am General Session: includes continental breakast (all industry)

8:00am - 5:00pm Registration Open

10:00am - 5:00pm Cosmopro North America Expo

10:15am - 11:45am General Session Continues

2:00pm - 3:30pm Breakout Tracks

3:45pm - 5:00pm Closing Sessions (all industry)

6:30pm - 10:00pm City o Hope (all industry)

Tuesday, July 21

7:30am - 9:00am Workshop Registration Open (outside classrooms)8:00am - 11:00am Evolving & Redening the Value o Distribution *

8:30am - 12:00pm Reinventing Space *

8:30am - 12:30pm Ultimate Spa Tour: Las Vegas *

10:00am - 3:00pm Cosmopro North America Expo

A Sneak Peak: consumerculture

SymposiumPBA

Schedule o EventsTake a sneak peak at all the great education

and networking planned or PBA Symposium 2009 and PBA Beauty Week!

This schedule o events may change. Visit probeauty.org/symposium or a detailed sched

* additional

A PBA Symposium Study Guide: Three Business Books Guaranteed to Get You Ready or Ve


11/17

Event organized by North American Beauty Events, a partnership between PBA and SoGeCos.

Marketing & Promotion: SoGeCos S.p.A Milan Italy Tel. +39.02.796.420 Fax +39.02.795.036 [email protected]

Sales Oce US, Canda, Mexico: PBA Scottsdale, AZ USA Tel. +1.480.281.0424 Fax +1.480.905.0708 [email protected]

Sales Oce Europe, Arica, Middle East, Asia and South America: Fairsystem International Exhibition Services S.p.A Bologna Italy T

+39.051.282.848 Fax +39.051.282.895 [email protected]

H E W O R L D O F B E A U T Y M E E TS AT T H E CO S M O P R O F N O R T H A M E R I C A 2 0 0 9

th ED ITION - JU LY , 19 - 21 - LAS VEGAS , M ANDALAY B AY COVENT ION CENT ER

T h e O n e a n d O n l y C o m p r e h e n s i v e B u s i n e s s - t o - B u s i n e s s B e a u t y E v e

O L O G N A H O N G K O N G L A S V E G A S R I O D E J A N E I R O S H A N G H

he current economic climate orces beauty

ompanies to ocus more than ever on

nnovation to satisy consumer demands. It also

orces decision makers to make smart choices

n how to allocate resources. Both challenges

make Cosmopro North America the best value

round: it is the only event in North America

o cover all segments o the beauty industry

rom nished cosmetic products or retailing

nd salon / spa use to contract manuacturing/

rivate labeling and packaging solutions - all

with the best international representation.

As a manuacturer this is the best

place to get new business-to-business

leads and brand your company.

he exclusive, high-caliber educational

onerences will ocus on retailing, distribution,

pa, new media marketing, private labeling and

ackaging and will once again serve as a key

ttraction or exhibitors and visitors alike. Top

rade publications rom each market will cover

pecial subjects o interest to management

rom all company sectors, including marketing

nd sales. Plus, the addition o PBA Symposium

will enhance the overall educational program

with daily General Sessions, exploring research

n the beauty consumer, the state o the

ndustry and retail best practices.

As a manuacturer this is the best place to get

ew business-to-business leads and brand

our company. Ater surveying the 2008

xhibitors, we learned 71 percent elt visitors

xperiences were good to excellent. The

top reasons or exhibiting at Cosmopro North

America 2009 are to:

- Obtain Sales

- Increase Product Awareness

- Obtain Leads

- Conduct Meetings

- Establish/Launch a New Business

- Maintain Brand/Image

In 2009, Cosmopro North

America highlights include:

The International Buyer Program:

Pre-qualiied buyers rom abroad meet

with exhibiting companies as part o

prearranged meetings. Complimentary to

all attendees and exhibitors.

NEW!

AngeLiKa Promotions, LLC

- Las Vegas Luxury Concierge

Kaori Nagao - President

AngeLiKa Promotions, LLC.5074 Lime Kiln Avenue

Las Vegas, NV 89139

tel: 702.577.7659

ax: 702.953.0457

www.angelikapromotions.com

[email protected]

Retail Stores Special Initiative:

A comprehensive marketing initiative along

with special outreach program created to

bring retail store owners and buyers together.

Retail store members are encouraged toinquire with their manuacturer representatives

or exclusive savings!

Beauty Match:An online directory ree to all visitors and

exhibitors to allow pre-show match-makin

according to product categories.

Discover Beauty Spa:

Featuring innovative new companies not

widely distributed in the U.S. marketplace

and guaranteed appointments with key s

decision makers.

Emerging Beauty Area:

Specially created spaces oered at lower

rates to allow small companies that have

never exhibited at the show beore to

participate in the event.

Contact our team to learn how Cosmo

North America can help you obtain

objectives!

For US, Canada & Mexico, call the PBA o

at 800.468.2274 (480.281.0424)

Registration & Travel:

Call 800.826.8133 (310.590.4713) or

visit www.cosmopronorthamerica.com

or details.


12/17probeauty.org

Lietime Achievement

Award Honoree

Vivienne Mackinderhe North American Hairstyling Awards (NAHA) and PBA are pleased to

ward NAHAs top honor, the Lietime Achievement Award, to Vivienne

Mackinder or her outstanding contributions to the hair and beauty

ndustry.

Vivienne is one o the most highly respected international leaders and

nnovators in the hairdressing proession today. In her work as artistic

irector or industry grand masters Sassoon and Trevor Sorbie, Vivienne

eveloped an expertise or precision cutting and an eye or original hair

esign, rom the classic and the commercial, to the avant-garde.

Based in New York City, Vivienne has been honored with numerous

wards, including the much coveted North American Hairstyling Award

ve times, the most recent being Masters, and the prestigious IBS

ditors Choice Awards three times.

Vivienne is an in-demand eatured guest artist-educator or premier

nternational events worldwide and her work is consistently published

n the international press. She ounded the Roots and Wings

ducational program in New York City to much acclaim.

Viviennes career as a master stylist is divided between her salon

lientele, editorial and advertorial shoots, advertising campaigns,

eatured artists at countless special events and entertainment entities,

ncluding MTV and the VH-1 Fashion Awards. As a session stylist,

he has collaborated and designed hair collections or runway ashion

ollections in New York, Paris and London.

Hall o Leaders Honoree

Geno Stampora

Each year, PBA and NAHA honor one beauty proessional or

leadership and outstanding contribution to the industry. This year,

Stampora will be inducted into the esteemed Hall o Leaders.

Genos work in the proessional beauty industry has changed over

rom stylist to coach and speaker, challenging his audience to live i

moment, get the most out o lie and to prepare or success. He ha

only created a story or himsel in the beauty industry, he has tou

the stories o hundreds o stylists and students and is responsib

the great success o many beauty proessionals.

Experienced all phases o the beauty industry, Geno has ow

and operated a collection o salons, two beauty academies a

distributorship. He has traveled the globe delivering the tools ne

or salon success. His seminars encompass all aspects o growth

success in beauty with a humorous, inspiring and upbeat style.

Geno is a keynote presenter or: Intercoiure, PBA, ABS, IBS,

ICSA, NCA and more. Geno also serves as the director o motiv

or Haircolor & Design Magazineand on the advisory board or Na

His work has been eatured in prominent industry publications,

as Modern, Salon Today, Canadian Hairdresserand Nailpro, as wmany major ashion magazines. He is the author o the best-se

academy book Success Dynamics and two best- selling CD se

Adventures in Creative Hairdressing and Salon Success.

NAHA 20: Honoring the Work, Stories. Styl

Lietime Achievement Awar& Hall o Leaders Winner

A n n o u n c e


13/17

PBA Beacon at PBA SymposiumEach year, hundreds o cosmetology students rom across North Ame

compete or a coveted spot in the PBA Beacon program. Only 100 o the band-brightest students are chosen or this once-in-a-lietime career-chanopportunity. Winners sit side by side with top industry proessionals at Symposium, attend PBA Symposium General Sessions and specially desigBeacon Breakout Tracks. This year, Beacon students also get the chancattend the 20th Annual North American Hairstyling Awards!

Past Winners Talk about Success after BeaconBeacon began in 2001 and has seen more than 600 students.

2008 Beacon graduate Alee Sribanditmongkol calls her experience at Beacon a lie chang

You WILL meet the exact person you need to meet, or HEAR the exact thing

need to hear to set you up or success, whether it is nding a dream salon, hea

key presenter speaking on interviewing, business approaches, or straight talk

people who started out just like us and ended up exactly where you want to b

Alee said her experience at PBA Symposium inspired her to help other stud

Today, Alee works in the admissions department at the Ohio Academy Paul Mitchell Pa

School in Twinsburg, Ohio, where she said she is learning, leading and ollowing.

2002 Beacon graduate Catherine Miley Chishti says her experience in Beacon made a

dierence in her career and her perspective on the salon industry.

It made me see things in a dierent light, she said. I got to see that being a stylist isn

about creativity and skill, its also about business. To make it now as a stylist you need to k

that so you can open doors and grow.

Catherine attended PBA Symposium in 2002 as a Beacon winner which, she said,

helped her land her rst job at Xenas Beauty Co. PBA Symposium was how I got

my rst job as a stylist. Salon owners and managers were there to oer advice and

inspiration it was nice to know they were just as eager to speak to you as you

were to them, she said. I could not have asked or a better experience.

The 100 student winners for 2009 have been announced! Visit probea

org/beacon to see a list of winners, find out what the Beacon winn

will be up to at PBA Symposium: Consumer Culture and learn m

about this exciting program.

NAHA 20Awards Ceremony

Mandalay Bay Convention

Center, Las Vegas

July 19, 2009

Red Carpet Reception6:30pm - 8:00pm

Awards Ceremony

8:00pm - 10:00pm

Tickets available at

probeauty.org/naha. PBA

members receive $10 o

ticket price.

2009 NAHA Finalistshave Been Chosen!

Check out

robeauty.org/Naha/fnalists

or a ull list and to browse

entry images

I got to see that being a stylist isnt just about creativity and

skill, its also about business. To make it now as a stylist you

need to know that so you can open doors and grow.

SalonDesign

fnalist:Tribe Hair

Studio

MasterStylist

fnalist:Brian and

SandraSmith

Salon Teamfnalist:

GLAMSalon

Boutique

Registration:

800.263.0516

(916.774.8675 int)Housing:

800.826.8133

(310.590.4713)


14/17probeauty.org

BA is proud to introduce all the members o the

BA Best Practice Club, an exclusive program or

BA salon and spa owners with gross annual sales

xceeding $2.5 million.

BA Best Practice Club salons and spas exempliy best

ractices. The next in-person meeting o the BPC will

ake place at PBA Symposium: Consumer Culture this July, but BPC

members will be able to keep in touch through their e-Newsletter,

omplimentary Web Workshops and online discussions.

or a ull list o BPC members visit probeauty.org/bpc. For

more inormation on PBAs Best Practice Club, call the PBA

Membership Department at 800.468.2274 (480.281.0424) or

mail [email protected].

The First PBA Salon Series: Best Practice Web Workshop

he rst BPC Web Workshop, Eective Strategies or Marketing

vents, was held on Monday, January 12, 2009, and eatured Lou

Carbone, author and PBA Symposium 2009 Keynote Speaker, and

Marilyn Ihlo, owner o Ihlo Salon and Day Spa. Complimentary to

BPC members and acilitated by Jeanine ONeill Blackwell o INYU

raining, the session started o with a taste o what Lou Carbone will

over at PBA Symposium 2009: Consumer Culture..

ou explained that because your customers cannot NOT have an

xperience o your business, its vital to manage that experience by

ooking or clues using a process Lou calls clue scanning then use

hose clues to understand and alter that experience.

According to Lou, There are both unconscious and conscious clues.

or example, he said, when an accountant walks a customer to a chair

nd pats it twice, it is actually more welcoming then saying, Have a

eat. Ater explaining how valuable clues can be in understanding

he emotional attachment your customers have to your business,

ou told BPC members to look orward to his Symposium General

ession presentations where he will identiy more clues and rigorous

rograms to manage them.

Marilyn Ihlo discussed how to eectively marke

event using her salons event as an example. Its

an evolution, she said. For 11 years weve do

little all collection and runway show. She expla

the charity event started out small in her salon and

until, This year we raised $53,000 or residents

had 1,200 people packed into an auditorium. This

much better than any advertising or marketing, she said. It r

gets the community involved.

One BPC member jumped in: We do a lot o work with women

cancer. We throw a tea party or them. Our sta loves it and it

volunteer...I could take this event and raise it to a higher leve

Marilyn has done.

I you are interested in putting on an event like Marilyns, check

the Makeover/Fashion Show Business Blueprint that Marilyn k

provided at probeauty.org/businesstools/businessblueprints.

Visit probeauty.org/bpc/salonseries or a schedule o upcoming

Workshops. BPC members, remember to keep an eye out or the

Practice Club monthly e-Newsletter or other BPC events.

James Moraddresses the

T h e P B A B e s t P r a c t i c e C l u b C o m e s To g e t h e

Marilyn Ihlo and ellowBPC attendees delveinto best practices.

Lina Heath o Eveline

Charles SalonSpa takenotes during a round tablediscussion.

The BPC at PBA Symposium: Consumer CultureJuly 18-21, 2009

Mandalay Bay Convention Center | Las Vegas

BPC members will join their best-in-practice peers or

specal interactive round-table discussions during BPC

exclusive Breakout Tracks.


15/17

City o Hope, an innovative biomedical research, treatment and

ducational institution, is dedicated to the prevention and cure o

iabetes, cancer and other liethreatening diseases. Members o

he National Proessional Salon Industry come together in an annual

ampaign, joining an eort to raise unds or City o Hope. Proceeds

rom the campaign support research, treatment and education programs

t City o Hope. The theme or this years campaign is Create Beauty.

nspire Hope. as chosen by the Spirit o Lie honorees.

he annual campaign culminates with the presentation o City Hopes most prestigious honor the Spirit o Lie Award

to an outstanding industry leader who has made a signiicant

ommitment to helping those in need. Spirit o Lie honorees

re recognized or notable contributions to their community and

heir proession. In 2009, City o Hope is presenting Cheryl and

im Markham, ounders o PureOlogy, with the 2009 Spirit o

ieAward during a Masquerade Dinner and Gala to be held at

Mandalay Bay Resort and Casino, July 20, 2009.

BA is proud to support City o Hope. Every year the association

olds a reception immediately beore the Gala. Join PBA July 20, as

celebrates the 2009 City o Hope honorees. This elegant evening

eception will allow industry executives a chance to catch up with old

riends and meet new colleagues. A City o Hope ticket is required

or entrance to the reception.

you would like to get involved in the annual campaign, purchase

ckets or the event or simply learn more about City o Hope visit

www.cityohope.org or contact Cynthia Savage at [email protected]

800.272.2310).

City o Hope

Honors Cheryl

and Jim Markham

Cheryl Markham has always

recognized the importance o giving back to her comm

with true love and dedication. Cheryl was on the Board o

and an active Interior Designer when she became involved

Orangewood Children Foundation and ChildHelp USA, w

inspired her to explore other philanthropic opportunities

2006, while at PureOlogy and with its generous assistance

Markhams created two cause marketing programs, the Nat

Cosmetology Association (NCA) and the National Ovarian Ca

Coalition (NOCC). They lost a close riend to ovarian cancer in

and have since become champions or the cause.

Jim Markham is well recognized or his talents as an innov

product developer and or building many successul compa

in the proessional beauty industry, including his most rec

PureOlogy, which he ounded with Cheryl in 2000. A h

acclaimed businessman, Jim has received numerous accola

including Ernst & Youngs Entrepreneur o the Year. In 2007

was the twelth inductee into the NAHA Hall o Leaders o

lielong achievements within the industry. Jims background

includes manuacturing, distributing and, in the 1970s, hairs

to celebrities Paul Newman, Robert Redord, Joanne Woodw

and Frank Sinatra. As a stylist he was awarded the Olympic s

medal or the World Hairstyling Championships.

2009

Sprit o Lie MasqueradeDinner and Gala

City o Hope Masquerade Dinner and Gala

Monday, July 20, 2009

6:30pm 9:30pm

Venue: South Pacifc Ballroom

Mandalay Bay Convention Center, Las Vegas

Tickets: Table o 10 $3,000; Individual seat: $300


16/17

Professional Beauty Association

5825 North 71

st

Street, Suite 100Scottsdale, Arizona 85254

probeauty.org

Do Your Part. Recycle.

Featured Beneft Provider

800.PAYCHEX (800.729.2439)

Mention Code 5720available to all PBA members

Beore you spend another minute o your creative

time on payroll processing, payroll tax ling, and HR

administration, consider Paychex. PBA members

receive a 15% discount on payroll processing and

15% o all HR setup ees! Paychex oers a wide

variety o services that can help you run your

business more eciently. These include section 125

plans, retirement plans, employee handbooks, and

insurance services. Mention PBA National Account

Code 5720 when you call.

w w w . p a y c h e x . c o m


17/17

PBA Progress Summer09 Newsletter

Documents

Transcript of PBA Progress Summer09 Newsletter