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Using Commercial Technology for a National Special Security Event:

Why The World Didn't Come To An End At

The Republican National Convention

April 10, 2013

Kevin McFadden

Cisco Systems, Inc.

Morgan Wright

Senior Advisor for Public Safety

Background of the Event

• The Event– Republican National Convention (RNC)

– National Special Security Event (NSSE)

– Historic for the area in size & scope

• Law Enforcement Mission– Public Safety

– Identify & Stop threats to the event

– Mitigate negative impacts

thelifeofm.com

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Stakeholders

• Delegates

• Dignitaries / VIPs

• Guests

• Law Enforcement Officers

• Protestors– Time Magazine’s ‘Person of the Year’

• Media

• Our focus:– Violations of the Law

– Violations of the Rights of Others

Photo by Tom Pennington/Getty Imagespublicintelligence.net

Photo by Scott Olson/Getty Imagesthegrio.com

Photo by Becky Lettenbergernpr.org

Protestors

• Majority Law Abiding

• Extremists

– Anarchists, black bloc, etc.

– Individuals involved in criminal activityRepublican National Convention 2012

current.com

Republican National Convention 2012wordpress.com

blogspot.comArizona Immigration Protest photo: Lindsay William-Ross wehodaily.com

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Security

• History of Past Similar Events

– RNC 2008 – Minneapolis / St. Paul, MN

– May Day 2012 – Seattle, WA & San Francisco, CA

– NATO Summit 2012 – Chicago, IL

• Secure Inner Perimeter

• Outside the perimeter

Occupy movement May Day 2012wordpress.com

Republican National Convention 2008pixiq.com

NATO Summit Chicago 2012occupycorporatism.com

YouTube2012 May Day Protest Videos

http://www.youtube.com/watch?v=wYT82Fec3cQ http://www.youtube.com/watch?v=dU5bs1OTX2U

http://www.youtube.com/watch?v=kUZfMlQg-bg&feature=related

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Communication Needs

• Voice – LMR (primary)

• Video – Real Time

• Tracking (Blue Force)

• Information Sharing– Local

– State

– Federal

• Communications Concerns– Network Congestion

– Security

New Ways to Communicate,

Collaborate and Operate

Morgan WrightSenior Advisor for Public Safety National Special Security Event

Myth Busting

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Interoperable Network

Commercial Devices

Commercial Applications

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History

Funding

October 2011 Survey

Interoperable Network

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Run Away…

Run Away…

Commercial Devices

Nobody expects the Spanish Inquisition

VoiceVideoDataMobilitySecurity

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Ease of use

Training

Speed of deployment

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3 Common Beliefs in Public Safety

• Interoperable Networks Can’t Exist

• Commercial Devices Can’t Be Used

• Commercial Applications Aren’t Available

Background

• Oct 2011 Survey In Tampa Bay Area– 80% of surveyed use personnel devices for TXT, MMS, Email

– Makes their jobs more efficient

– They know they should not do it

• Project Funding– Minimal funding available

– Vendor supplied LTE trial network

– Had to use a lean approach to minimize risk and avoid cost

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Myth BUSTED

Interoperable Networks Can’t Exist

Interoperable

LTE for

Public Safety

Cisco EPC + NSN RAN + IPWireless UE + Apple Devices

Tampa St Petersburg

Myth BUSTED

Commercial Devices Can’t Be Used

Commercial Devices Being Used in Public Safety

iPhone 4s iPad LTE

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Capabilities

Voice

Video

Data

Mobility

Security

Myth BUSTED

Commercial Applications Aren’t Available

Commercial Apps Store

Applications

RealityVision Video

IPICS PTT

Jabber IM

Jabber Voice/Video

AnyConnect VPN

Commercial Apps Being Used in Public Safety

Project Goals

RNC Public Safety Broadband Network Had to Provide• Ease of Use

– Low burden of technology on operator

– High efficiency and benefit to operation

• Rapid Training– Simple and intuitive to learn

– Administered just before event to maximize recall and understanding

• Speed of Deployment– Considered limited resource and short time to execute

– Easily move through St Pete, Tampa and commercial coverage

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RealityVision

• Video Surveillance

• Messaging

• GPS Tracking

• Push-to-Talk Voice

RealityVision

• Video Sharing Options

– Fixed / PTZ Infrastructure

Camera Access

– Mobile ad-hoc video

capture and sharing from

handheld device

• Real-time GPS Tracking of

Assets

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RealityVision

• Console Application

• Situational Awareness Across Operation

• Geospatial Mapping of Fixed and Mobile Assets

• Replay, Archive, and Export Media

• Provided Next Level of Video Awareness through “Within the Incident” Perspective

• Voice/Video over IP Dialing

• Corporate Directory Personal

Contacts

• Real Time Presence

Awareness

• Instant Messaging

suppressed

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suppressed

suppressed

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suppressed

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suppressed

suppressed

Cisco Jabber

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AnyConnect

• Secure VPN Client

• Certificates Allow Easy Authentication

• Graceful Reconnect on Roaming between

Private/Public LTE and WiFi

• AES 256-bit Encryption

• Remote Management and Revocation

Capable

2012 Republican National Convention

Public Safety Broadband Solution

Welcome EventTropicana Field

August 26

ConventionTampa Bay Times Forum

August 27 – 30

Hurricane IsaacAugust 21 –September 1

Kevin McFaddenPublic Safety Solutions Architect

Cisco Systems

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Public Private Partnership

• Pinellas County, St Petersburg PD, Tampa PD, FBI, US Coast Guard

• Cisco – Solution Architecture, LTE Core & IP Networking, Unified Communication

Applications

• Nokia Siemens – LTE Radio Access Network

• Raytheon – Project Management, Solution Consulting

• Reality Mobile – Video Sharing and Tactical Collaboration

• Amdocs – LTE HSS/PCRF Components

Project Timelines

2011

Oct PS User Survey

Nov PS BB Demo Tropicana

Dec Congressional Funding Outreach

2012

Jan RNC/PS Stakeholders Meetings

Feb RNC Users Group Meetings (Uniformed)

Mar St Petersburg Grand Prix

May RNC Users Group Meetings (I-Teams)

Jun RNC Users Group Meetings (I-Team,

Uniformed)

2012

Jul Initial Operating Capability

Jul User Training

Jul Network and Application Testing

Aug Event Preparation

Aug User Feedback Tuning and Adjustment

Aug RNC

Sep Working Groups / Stakeholders Debrief

Sep After Action Report and Analysis

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Secure Mobile Voice/Video/Data Applications

Cisco IPICSPTT , Journal,

Pictures, Video

Reality VisionVideo Sharing, GIS Maps,

Alerting, Messaging, PTT*

Cisco JabberTelephony, Video Conf

Cisco AnyConnectSecurity

Cisco Jabber IMPresence , Chat

Digital SandboxIncident Mgt / Reporting

Public Safety

4G Network

Long Term Evolution 4G Wireless

LTE capabilities:

• Downlink/Uplink peak data rates up to

326/86.4 Mbps with 20 MHz bandwidth

• Increased spectral efficiency over 3G

HSPA by 2 to 4 times

• Reduced latency, up to 10 ms round-trip

times between user equipment and the

base station, and to less than 100 ms

transition times from inactive to active

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Broadband Network Devices

Broadband Network Environment

MiFi

Smartphoneor Tablet

WiFi3G/4G

Public3G/4G

Cellular

Public Safety LTE

LTE

Evolved Packet Core

Radio Access Network

Security Gateway

Virtualized Applications

Internet

P25 LMR

Video Cams

PSTNCommand Centers

Tampa St Pete

LE User

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St Petersburg Police Department

Broadband Network Environment

Lessons Learned

• Early Planning

• Early Engagement

• Training

• Next Steps– STA is through January 2013

– DDT Project

• My Vision of the future

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Trailer Video

Thank You

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Lessons Learned� Early Engagement, Training, and Integration into ConOps are

Imperatives for Success� Technology and Application Adoption in Public Safety Can Begin ‒ In advance of FirstNet/PSBN ‒ Outside of Special Events

� IP Standards-Based Technologies Promote ‒ Multi-vendor integration and deployment ‒ Reduced risk and time to deploy‒ Choice and options for solutions

� Public Safety Model for Deploying LTE Services is Unique‒ Public Safety and Government will have existing assets to leverage‒ Technology decisions will be developed in an ecosystem‒ Support models for mission critical differ from service providers

Lessons Learned� Adoption of Applications into ConOps‒ Keep number of applications low and avoid rapid change initially‒ Mission ConOps will resist adoption‒ Early Engagement, Training, and Integration are Imperatives for Success

� Single Applications with Multiple Capabilities‒ Provide higher value and greater adoption‒ As capabilities increase greater customization is required

� Technology and Application Adoption in Public Safety Can Begin ‒ In advance of FirstNet/PSBN ‒ Outside of Special Events

� IP Standards-Based Technologies Promote ‒ Multi-vendor integration and deployment ‒ Reduced risk and time to deploy‒ Choice and options for solutions

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Closing Observations

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Source: DHS Public Safety Communications Evolution, November 2011

~ 1930

~ 1990

~ 2010

Convergence of

Mission Critical

Voice and Data

~ 20xx

Moore’s Law & Cisco Global Mobile Data Forecast Public Safety Comms Evolution+

Growth and Innovation for Public Safety Not Previou sly Seen