P&B LLCPerfecting The Science Of Collections

Debt Recovery & Resolution Services

• Third Party Collection Services

• Automated Recovery and Communication Systems

• Letter Campaign Services

• Unsurpassed Skip Tracing Capabilities

• Continual Training Curriculum

• Complete Client, Customer and Computer Support

P&B LLCPerfecting The Science Of Collections

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P&B Capital Group Headquarters

*15,000 sq ft

P&B Capital Group LLC369 Washington St

Suite 100Buffalo, NY 14203

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Legal Outsourcing Department

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Expansion Floor

With ample room to grow, we have an entiresection ready for your business, and a pool of applicants ready to fill those seats.

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The Collections Floor

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Room to seat over 150 collectorsIncludes raised cubes at row ends for Unit Managers

Advanced Education Room

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Facilitates continuing education programs, FDCPA refresher courses, and seminars featuring industry leaders.

Employee Training Program

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Trainees complete several weeks of classes in our state of the art training room learning the rules and regulationsthat govern our industry.

Server Facilities

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All data housed in our world class server room is backed up every 15 minutes both in house and off site. All software platforms are integrated with one another in "real time" via ODBC. Three programmers on site and the combined deployment of the Noble Maestro predictive and outbound IVR “text-to-speech” dialer, Comtech collections software, OAISYS call recording, Mitel full SIP VOIP telephony, and Qlikview “real-time” dashboard, make P&B the clear leader in industry technology.

Data Security

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• Climate Control Systems

• Motion Sensors, Magnetic Door Strike, and 24 hour surveillance

• Sapphire FM 200 dry agent fire suppression

• Redundant Power Supply for sustained operations during a loss of power.

Facility Security

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• System Link Panel - software controlled seven zone alarm with integrated electronic door access

• Biometric scanning for critical areas

• Key FOB’s - Electronic key FOB’s allow us to create access time tables and dual factor authentication for administration, accounting, and executive areas.

Western New York

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A look at the city of Buffalo and the surrounding Western New York region.

B u f f a l o , N Y - E r i e C a n a l H a r b o r

B u f f a l o , N Y - E r i e B a s i n M a r i n a

B u f f a l o H a r b o r L i g h t h o u s e - O v e r l o o k i n g L a k e E r i e

N i a g a r a E s c a r p m e n t V i n e y a r d s

N i a g a r a F a l l s S t a t e P a r k

P&B LLCPerfecting The Science Of Collections

P&B Capital Group LLC

369 Washington St

Suite 100

Buffalo, NY 14203

Phone: 877-743-9600