Payroll Giving Special Interest Group

Conference 2012

Understanding the Money –

Disbursement Statements

Juliet Lupton

Information for all charities……..from the bank statement

8 Jun Automated Credit CHARITABLE GIVING1PAYROLL GIVING 1234.56

28 Jun Automated Credit CAFGYE31000780095GYE31000780095 4567.89

29 Jun Automated Credit CHARITIES TRST PYMCT247 6789.01

Disbursement Statements• Each PGA supplies to their own format

• Each PGA has their own scale of charges

• Each PGA disburses to their own timing

• Each PGA has their own support mechanism for queries

• All supply by email to minimise costs

Information contained in Disbursement Statements

For Each Donor

• Donor’s Employer

• Donor’s Name

• Donor’s Address

• PGA Reference Number

• PFO

• Amount Disbursed

• Amount of Employer Match (if any)

• New donor indicator

Additional Information from some PGAs• Gross Donation Amount

• Administration Charges

• Net Donation Amount

• Additional Reference Numbers

Variations in Disbursement Information• Donor chooses to be anonymous

• Employer chooses to be anonymous

• Donor identified but no address details provided

• Indication of multiple donor payments

Disbursement Processing• Reconcile disbursement total to bank statement!

• Identify new donors and match to donor pledges

Record PGA reference number

Record additional donor information provided by PGA

• Identify new donors without a pledge

Create a new donor record to facilitate donation tracking and communication

Disbursement Processing cont…• Record donation amounts from new and ongoing donors

• Confirm that donation amount updates match to disbursement totals

Information NOT in a Disbursement Statement

Who did Not make a donation!

Who has cancelled their pledge!

Who has left their employment/ retired!

Time for Analysis I

Donors• Donors who failed to give when their colleagues made

donations

• Donors giving different amounts

Time for Analysis II

Employers• Employers not supplying donations for any employees

• Employers changing administration charge policy

• Employers changing matching policy

• Employers making annual/ one-off match

Time for Analysis III

Overall• No of donors giving for first time v pledges

outstanding

• Changes in donation amounts

Forecasting Future Income

• Past Donor Performance

• Success rate for new donor recruitment

• Lapse rates

All based on your charity’s donor data as every charity is different!

What might be unique?

• Your charity’s reliance on particular employers/ industry sectors for donors

• Past successful campaigns

• Level of appeal of competitor charities

Useful Metrics (Annual)

• Change in average/ median donation amounts

• Change in average donor life span

• Change admin charge payment rates

• Change in employer matching levels

In Conclusion

Your results are going to be fascinating and will enable you to compare payroll giving against other forms of regular giving from a position of knowledge