Paul Lowe NIHE - lgsc.org.uk
Transcript of Paul Lowe NIHE - lgsc.org.uk
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HR TRANSFORMATIONWHAT GOT YOU HERE
WON’T GET YOU THERE(MARSHALL GOLDSMITH 2007)
Paul Lowe – Head of Human ResourcesNI Housing Executive
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Navigating on shifting sands
Navigating on shifting sands
A HR Service that works for you
A HR Service that works for you
Transform people services
Transform people services
OutcomesOutcomes Where next?Where next?
Session Overview
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Shifting Sands
Volatile Environment
Disruptive HREmbracing TechnologyEngaging with Customers
Evolving the HR Function
Right tools for the jobSelf service transactions
Strategic Shift
Genuine business insightWorkforce planningPeople analytics and forecasting
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#Where’s the
party?!?
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Shifting Sands
Volatile Environment
Disruptive HREmbracing TechnologyEngaging with Customers
Evolving the HR Function
Right tools for the jobSelf service transactions
Strategic Shift
Genuine business insightWorkforce planningPeople analytics and forecasting
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Build a service that works for you
Changing HR Roles
Effective and Efficient
Talk to your customers
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Build a service that works for you
Genuine Business Partnering
Build Expertise
Online Self-service Channels
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Transformed People Services
LeadershipMentoringCoaching
SuccessionStaffing structures
Workforce Planning
Talent AcquisitionTalent Management
Industrial RelationsStaff Engagement
Integrated HR Services
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Outcomes
Here’s a wee video to show what we did…
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Transformed HR
Transformed Business
Transformed Lives
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>340,000 visit our offices each year
Almost 40,000 on our waiting list
17,777Housing
Applications in 16/17
17,523Homeless
Applications in 16/17
86,600 stock 5,263 relets in 16/17
£342 million collectable income
5,559 terminations in
16/17
Housing - the scale of redesign
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When you look at me