Patzer Operator+Effectiveness Oct+2010

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    ABB / PA / Control SystemsNovember 7, 2010 | Slide 1

    ABB Control Systems 800xAOperator Effectiveness

    Ingo Patzer, Lifecycle Business Development Manager, RMU Middle East, 2010

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    The Power of IntegrationOperator Effectiveness

    What is Operator Effectiveness

    System 800xA Extended Automation

    The Four Pillars of Operator Effectiveness

    Beyond System 800xA

    Competitive Summary

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 2

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    What is Operator Effectiveness?Empowering the process operator

    Improve process safety and optimize production

    Improve abnormal condition handling

    Make better decisions

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 3

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    Market TrendsIncreasing Interest in Operator Effectiveness

    Centralization, Consolidation, Collaboration

    Adoption of standards and attention to human factors

    Retiring knowledge base

    Health and Safety

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 4

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    Operator EffectivenessIs it worth it?

    Estimated that abnormalsituations account for more

    than $20 billion USD lost inthe US economy alone.

    These abnormal situationsare estimated to the loss of

    3-8% of industrial capacity. It is estimated that 20-25%

    of this loss can berecovered with the properimplementation of highperformance HMIs.

    Source: the High Performance HMI Handbook by BillHollifield, Dana Oliverr, Ian Nimmo, and Eddie Habibi :quoting studies done by ASM Abnormal Situationmanagement

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 5

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    How do you achieve Operator Effectiveness?

    Organizational structure,roles and responsibilities

    Operator Interface Design

    Alarm Management

    ConditionMonitoring

    Asset Utilization

    Workplace design

    Procedures /

    Workflow

    Control Room Design

    and Ergonomics

    Operator competence, trainingand skills development

    KnowledgeManagement

    Process andabnormal situation

    understanding

    Alertness and Fatigue

    Safety CriticalCommunications

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 7

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    The Four Pillars of Operator Effectiveness

    Integrated Operations

    High Performance Design

    Attention to Human Factors

    Operator Competence

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 8

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    System 800xA Extended AutomationIntegrated Operations

    Perfect for centralized,consolidated

    operations Seamless data

    presentation fromvaried sources

    Rationalized, Multi-tierfaceplates

    Aspect ObjectTechnology

    Multi-SystemIntegration

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 9

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    High Performance DesignAssociations, Groups, Consultants

    Various organizations withguidelines and standards

    Operator interface design Alarm Management

    Situation Awareness

    Research and bestpractices

    Other topics as well

    Consultant organizations that

    have their own version Customer usually have their

    own based on sameprincipals

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 10

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    High Performance DesignSituation AwarenessWhats better?

    39.4 Deg C Is it rising or falling?

    Is it about to go into

    alarm? What other tags will be

    affected by this?

    Small trend shows historywhen mouse hovers

    Trend indicates if it is aboutto go into alarm or droppingback to a normal condition.

    Arrow shows up to point toaffected tag(s)

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 11

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    System 800xA Extended AutomationHigh Performance Design

    Hierarchical Displaytowards standards like

    ASM and ISA S88

    Graphic elements forPID status PVcomparison

    Personalized

    Workplace to matchoperations strategy

    Intuitive navigation forquick display access

    during abnormalconditions

    Ability to meet standardsbased design

    Personalized workplaces Supported customization

    Color Definitions,graphic elements,

    navigation elements, Intuitive Navigation

    Alarm Management

    Dynamic alarmhandling based

    on plant state

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 12

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    System 800xA Extended AutomationAttention to Human Factors

    Includes processes andprocedures with technology

    Control room environmentlooked at more closelyduring evolutions

    Attention to human factors

    makes operators moreeffective.

    Reduced stress and fatigue:

    Increase operator

    performance Improve abnormal

    situation handling

    Reduce health issues

    and turnover of resources

    Old style control room

    New modern control room

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 13

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    Extended Operator WorkplaceWhere it all comes together

    Advanced keyboard for

    multi client handlingwith hotkeys

    Directional soundsystem and integrateddimmable lighting Motorized, adjustable

    monitor positions

    Operator desk systemwith adjustabledesk/monitorpositioning

    Optional micro-

    ventilation

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 14

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    System 800xA Extended Automation SimulationOperator Competency

    System 800xA

    configuration

    ProcessModel

    I/O ITS Link

    Simulator

    Controlroom

    Simulator system

    Soft

    ControllersAC

    800M

    Plant

    Controlroom

    Process

    AC

    800M

    AC

    800M

    AC

    800M

    AC

    800M

    Plant system

    InstructorStation

    Realistic Training and Test Environment ABB / PA / Control SystemsNovember 7, 2010 | Slide 15

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    Beyond System 800xAthe product

    Industry based libraries andsolutions

    Expertise built-in Best practice and standards

    organizations

    Use whats already

    been done Consulting Services and

    Solutions

    FEED studies!!

    Research into newtechnologies

    Leaders in futurethinking

    Custom Graphic elements by Consult IT Solutions Group

    CGM Control Room Design

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 16

    CRC concepts

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    The Four Pillars of Operator Effectiveness

    Integrated Operations

    High Performance Design

    Attention to Human Factors

    Operator Competence

    ABB / PA / Control SystemsNovember 7, 2010 | Slide 17

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    ABB GroupNovember 7, 2010 | Slide 18