Patrick_Foster

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Patrick M. Foster 2899 W Hidalgo St Apache Junction, AZ 85120 (623) 202-8071 [email protected] OBJECTIVE: To utilize my experience and skills to coordinate procurement and planning activities, team building, maintain departmental metrics and company objectives. Improve controls for supplier pricing and on time delivery. Outline/ensure overall procedures are standardized. WORK EXPERIENCE: 03/12-Present OEM Group Inc. Customer Service Representative Direct customer contact-open communication between customers via email and phone. Prepare customer quotations, verify and enter customer purchase orders into ERP system. Investigate RMA requests, warranty vs non-warranty, verify and enter into various modules including MAS, Syteline and Sharepoint. Help coordinate proper order shipping dates for on time delivery. Provided detailed work instructions for many modules for global adherence for Parts Support department. Department training for new employees. Overview of daily activities for US offices/employees. Planning and implementation for new processes. . 04/09-03/12 OEM Group Inc. Inventory specialist/shipping coordinator Planned/coordinated all outbound shipments using multiple systems including MAS, Sharepoint, and FedEx/UPS software. Maintained quality control checks for outbound customer orders. Achieved an accuracy rate of 99.9% for shipments to customers. Helped coordinate tool crating and shipment with suppliers, carriers and customers. Inventory control, investigated inventory variances to root cause- helped provide corrective action. Maintained inventory for on hand warehouse supplies, set up orders with vendors. Instrumental in developing departmental procedures/work instructions. 3/07-3/09 Air Products and Chemicals, Inc. Warehouse Technician Prepared and completed normal daily shipping requests for customer orders, preparing all necessary paperwork and transactions using the SAP inventory system. Received materials using SAP inventory system and put parts away accordingly into warehouse. Oversaw all floor stock items including materials used for facilities, production, and office supplies. Ordered floor stock materials when needed. Maintaned and used several types of forklift machinery to place and displace material, load and unload shipments from delivery trucks and trailers. Periodically assisted with cycle counts, internal builds, and building consolidization. 7/06-3/07

Transcript of Patrick_Foster

Page 1: Patrick_Foster

Patrick M. Foster2899 W Hidalgo St

Apache Junction, AZ 85120(623) 202-8071

[email protected]

OBJECTIVE:

To utilize my experience and skills to coordinate procurement and planning activities, team building, maintain departmental metrics and company objectives. Improve controls for supplier pricing and on time delivery. Outline/ensure overall procedures are standardized.

WORK EXPERIENCE:

03/12-PresentOEM Group Inc.Customer Service RepresentativeDirect customer contact-open communication between customers via email and phone. Prepare customer quotations, verify and enter customer purchase orders into ERP system. Investigate RMA requests, warranty vs non-warranty, verify and enter into various modules including MAS, Syteline and Sharepoint. Help coordinate proper order shipping dates for on time delivery. Provided detailed work instructions for many modules for global adherence for Parts Support department. Department training for new employees. Overview of daily activities for US offices/employees. Planning and implementation for new processes. .

04/09-03/12OEM Group Inc.Inventory specialist/shipping coordinatorPlanned/coordinated all outbound shipments using multiple systems including MAS, Sharepoint, and FedEx/UPS software. Maintained quality control checks for outbound customer orders. Achieved an accuracy rate of 99.9% for shipments to customers. Helped coordinate tool crating and shipment with suppliers, carriers and customers. Inventory control, investigated inventory variances to root cause-helped provide corrective action. Maintained inventory for on hand warehouse supplies, set up orders with vendors. Instrumental in developing departmental procedures/work instructions.

3/07-3/09Air Products and Chemicals, Inc.Warehouse TechnicianPrepared and completed normal daily shipping requests for customer orders, preparing all necessary paperwork and transactions using the SAP inventory system. Received materials using SAP inventory system and put parts away accordingly into warehouse. Oversaw all floor stock items including materials used for facilities, production, and office supplies. Ordered floor stock materials when needed. Maintaned and used several types of forklift machinery to place and displace material, load and unload shipments from delivery trucks and trailers. Periodically assisted with cycle counts, internal builds, and building consolidization.

7/06-3/07

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Precision Technician, Inc. Mesa, AZWarehouse Material HandlerPlans layout of shipping and receiving area, parts storage, and parts issuing.Design specifications for all shipping and receiving processes. Reviews records for accuracy of information and compliance with established procedures. Studies and standardizes procedures to improve efficiency with little guidance from supervisor. Compares packing slips, requisitions, and package contents to verify quality and quantity of merchandise received. Keeps records of parts received and issued. Uses Microsoft Office to enter records. Prepares parcels for shipping. Operates and maintains forklift to place and displace stock from shelves, load and unload shipments from delivery trucks and trailers. Arranges for parcel and/or freight pickup or drop-off, to and from customer and vendor sites. Arranges for and tracks courier services. Makes deliveries and pick-ups of parts and work orders. Maintains project parts request status file ensuring accurate information on all information available, paying especially close attention to actual delivery.Leadership responsibilities: Training temporary employees, planning, assigning, and directing work for temporary employees.

8/04-06/06 Mesa East Bowl Mesa, AzAssociate (bowling alley)Prepared food in clean food handling environment to customers specific needs. Prepared alcoholic beverages accurately and in parallel to all local and federal laws. Provided service to customers concerned with their satisfaction at all times. Use a cash register to charge customers accurately. Worked as “pin-chaser” which consisted of maintaining all 32 pinsetter machines. Troubleshoot and diagnose any problems with pinsetter machines quickly and accurately. Clean and lubricate parts of pinsetters daily. Run a lane conditioning machine which cleans and oils lanes automatically. Also maintain safe and fun environment for all customers.

EDUCATION:

2000-2003 Red Mountain High School Diploma recipient.Also graduated from East Valley Institute of Technology in the advanced firefighting program.

INTERESTS AND HOBBIES:Hiking, fishing, camping, exercising, and bowling.