Patient Engagement& the Matrix:

How plugged in are we?

American patientsare plugged in to

“the Matrix”more than ever.

Device Statistics

Device Statistics

88 percentof adults age 18+ have a

cell phone

88 percentof adults age 18+ have a

cell phone

Even 77 percent of rural residents have a cell phone

Device Statistics

67 percentof cell phone users TEXT

Device Statistics

67 percentof cell phone users TEXT

Age group that texts the most? Teens – 75 percent

Device Statistics

60average number of texts

teens send per day

Device Statistics

100 to 50average number of texts teen girls send per day

compared to teen boys, respectively

Device Statistics

57 percentof adult Americans own a

laptop computer

Device Statistics

19 percentof adult Americans own a

tablet computer

Device Statistics

19 percentof adult Americans own an

e-Reader device

Device Statistics

52 percentof adult Americans use a phone while watching TV

Device Statistics

Internet Statistics

Internet Statistics

76 percentof Americans use the

Internet

62 percentof Americans are using

Social Networks while on the Internet

Internet Statistics

55 percentof Americans are Sharing

Photos while on the Internet

Internet Statistics

26 percentof Americans are

Commenting or Blogging while on the Internet

Internet Statistics

15 percentof Americans have their

own Personal Website on the Internet

Internet Statistics

12 percentof Americans are

“Tweeting” while on the Internet

Internet Statistics

53 percentof Americans age 65+ use

Internet/email

Internet Statistics

53 percentof Americans age 65+ use

Internet/email

Only 34 percent of age 75+ have Internet

Internet Statistics

Health Statistics

61 percentof Americans age 18+ find health information online

Health Statistics

61 percentof Americans age 18+ find health information online

88 percent of caregivers search online for health info

Health Statistics

19 percentof Americans research

providers online by reading reviews and rankings

Health Statistics

5 percentof Americans post online

reviews for providers

Health Statistics

18 percentof Americans research

hospitals online by reading reviews and rankings

Health Statistics

4 percentof Americans post online

reviews for hospitals

Health Statistics

CMS is already on board with physician & hospital

compare websites.Physician:

medicare.gov/find-a-doctor/provider-search.aspx

Hospital: hospitalcompare.hhs.gov

Health Statistics

14 percentof patients sign up to

receive alerts via text or email

Health Statistics

7 percentof patients have health apps

on their mobile devices

Health Statistics

Want to learn more about patient engagement?

Want to learn more about patient engagement?

Visit successehs.com/archived-webinars to view the free, complete webinar +

slides, “Stage 2 Meaningful Use – Patient Engagement, Transitions of Care & HIE.”