Patient Communication Boards: Best Practices infographic

Patient Communication Boards: Best Practices infographic
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    29-Aug-2014
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    Healthcare

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Best practices in patient communication boards. Recommendations for an effective communication and patient care tool. Nurses are more likely than physicians to communicate through patient whiteboards with their patients, families and other staff. Hospitals that follow these best practices improve communication, teamwork and patient satisfaction.

Transcript of Patient Communication Boards: Best Practices infographic

  • Trial in one department to start. Communication Boards should be placed in clear view of patients. Create an audit system to track board usage by staff. Buy and fasten erasable pens to the communication board. Communication Teamwork Patient Satisfaction Patient Communication Boards: Best Practices The Journal of Hospital Medicine - The University of California* Communication failures are still implicated in the majority of sentinel events!* Recommendations for an Effective Communication and Patient Care Tool Our 40 Top Patient Communication Board Customers Common Best Practices Implementation: Top 4 Practices to Consider* Design - Top Fields Top Departments by Use Hospitals that follow these best practices improve: 0 10 20 30 40 50 60 70 80 90 % of Customers Using Content Field 1. Inpatient Rooms 2. Labor / Delivery 3. Pediatrics 4. Surgery 5. Emergency Room 1. Date 84 82 78 75 63 2. Nurse Info 3. Pain Scale 4. Room Info 5. Goal for the Day 1 2 3 4 *Segha, Nehja Patient Whiteboards as a Communication Tool in the Hospital Setting: A Survey of Practices and Recommendations, Journal of Hospital Medicine, 2010 44 of our customers have boards in more than one language 600 Albany Street Dayton, OH 45417 1-888-772-6245 standardregister.com/healthcare @SR_Healthcare 2 Hold nurses responsible for content updates 3 Ensure dry-erase pens are readily available 1 Feature a consistent template Room Info: Date: Patient Name: Nurse: Physician: Discharge Date: Goal for the Day: Questions: Family: Pain Scale: 2434 5/2/2014 Sam Baker Sarah Dr. Reynolds 5/3/2014 Walk 1 lap down hallway Whats for lunch? John, Father