Patient Centric CareThe Key to Accountable

Care

Achieving patient-centric care.

Not a new idea, but a crucial one that needs encouragement.

Not just limited to widespread use of technology.

Goes beyond communicating with the patients.

The Quest for Quality Healthcare

The road to quality health care goes through patient-centric care. Hospitals and physicians have always strived to deliver flawless services to patients, and this practice is now more vital than ever.

1. A promise of better health outcomes.

2. Increasing knowledge and skills of people

3. Making patients a part of decision-making

process

4. A joint effort: by patients, their families and

providers to achieve better health

outcomes.

What Patient-Centric Care Actually Is?

An essential strategy, that needs to be incorporated by providers and caregivers alike, to realize the goal of value-based care.

Why the Shift?

1. Centered around patient experiencePatients wish to be involved with the matters of their care. As a result of ACA, patient experience is directly associated with reimbursements for health care providers.

2. Advocating Population HealthWith the aim to provide value-based care, the health care providers are now striving towards patient-centric care.

3. Reducing CostWith patient-centric care, the goal of cost-effective care along with efficient delivery of health care services will be realized.

Set a benchmark for your organization

Engagement starts at the basic level: interact with the patient

Figure out the needs of the patient

Entrust patients to become a fellow traveller

Reshape and revise

Creating Patient-Centric Environment

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Mobile Health

Technological Advancements in the Field

With the growth in mobile health, patients are now able to book and schedule their appointments, view their lab and test results, access their health records and interact with their providers.

Patient Portals84% of Americans said their doctors have a patient portal from where they could fix appointments and catch a look at their provider’s opinions, facilitating the care-giving process.

Telehealth

With new breakthroughs in technology, we have devices and gears that people are using as an everyday item.

Providing healthcare services through telehealth has received a positive response from patients and providers alike. 76% of the patients with children under 18 years of age would prefer telehealth.

Wearable technology

Working Towards a Solution

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Better coordinated care for at-risk patients.

Enhanced direct contact with patients through phone

calls.Advanced use of EMRs for better health information

exchange.Developing better interpersonal relationships.

Pre-defined accountability.