Patient-Centered Medical Home & Multi-Payer Demo
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Patient-Centered Medical Home & Multi-Payer Demo. Training Webinar # 8 David Halpern, MD, MPH August 31st, 2011. Interactive Survey System (ISS). What Is the ISS?. The ISS is the web-based PCMH practice self-assessment or survey. - PowerPoint PPT Presentation
Transcript of Patient-Centered Medical Home & Multi-Payer Demo
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Patient-Centered Medical Home & Multi-Payer DemoTraining Webinar # 8
David Halpern, MD, MPHAugust 31st, 2011
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Interactive Survey System (ISS)
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What Is the ISS?The ISS is the web-based PCMH practice self-assessment or survey.The practice uses the ISS (also called the Survey Tool) for:Entering responses for each item (Standards/Elements/Factors) Attaching documents and providing text to support the responses
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Using the ISSFor each Element, you MUST:
Add a Document
Link the Document
Add Supporting Text (if necessary)
Upload the Document
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Using the ISS Demonstration
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CautionsIn order to upload documents, you must first complete and submit your PPC-PCMH APPLICATION (different from the Survey Tool). This was purchased when you obtained your Survey Tool. There is a separate log-in process. If you forgot to order one of these free applications when you got your survey (or cant find the email with your log-in info), you MUST contact NCQA and get one ASAP.
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Cautions (continued)After you have added, linked, and uploaded your supporting documents AND completed your survey, you must submit your survey. The application process is not complete until youve submitted:Your completed APPLICATION (demographic practice info)Your completed SURVEY (PCMH answers & supporting documentation)
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Record Review Workbook(Revisited)
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What Is the Record Review Workbook?Elements PPC 2C, 2D, 3D, 4B Require medical record abstraction of dataNeed % of patients meeting the element (based on a numerator and a denominator)
Two methods to collect and submit patient dataMethod #1 - report from the electronic system (EHR)Method #2 - Record Review WorkbookExcel workbook included in the ISSTool to identify a sample of patients and abstract data needed for Elements 2C, 2D, 3D, 4B
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Using The Workbook1. Find Workbook in Survey Tool2. Download and save file to computer3. Review instructions and data needed from patient records4. Select patient records to review5. Review patient records for data6. Enter data in Workbook7. Enter numerical result in Survey Tool8. Link Workbook to Survey Tool
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Workbook Instructions
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Record Review Worksheet
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Using the Record Review Workbook Demonstration
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NCQAs PCMH Frequently Asked Questions (FAQ) page
http://www.ncqa.org/tabid/1016/Default.aspx
This page has lots of good information that might help to answer some of the specific questions youve been afraid to ask.
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Community Care PCMH TeamDavid Halpern, MD, MPHCommunity Care of North Carolina (CCNC)R.W. Chip Watkins, MD, MPH, FAAFPCommunity Care of North Carolina (CCNC)Brent Hazelett, MPANorth Carolina Academy of Family Physicians (NCAFP)Elizabeth Walker Kasper, MSPHNorth Carolina Healthcare Quality Alliance (NCHQA)
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Partners
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NCQA Contact InformationContact NCQA Customer Support to:Order FREE Copy of requirementsOrder FREE Application InformationPurchase ISS Tool1-888-275-7585
Visit NCQA Web Site to:View Frequently Asked QuestionsView Recognition Programs Training Schedulewww.ncqa.org/medicalhome.aspx
Send Questions to: [email protected]
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Questions?
Feel free to contact me:
David Halpern, MD, MPH(215) [email protected]
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