Pathways to Work & CMP

• Pathways to Work – Health ‘bit’ of Pathways

– Jobcentre Plus refer to us

– Voluntary referral

Not linked to benefit entitlement

Not assessing capacity for work

Who is referred and how?

• Mild to moderate health conditions– Anxiety

– Depression

– Arthritis

– Back pain

– Cardiac conditions

– ‘Other’ (gout, fibromyalgia, ME, diabetes, and more!)

Who is referred and how?

• Referrals– From IB Personal Adviser or Disability

Employment Adviser

– Claiming IB or Employment Support Allowance

– New claimants

– Can volunteer into Pathways if on Incapacity Benefit

What does the team do?

• Understanding and coping with a health condition

• Not diagnosis or treatment

• Allow the person to have more control over their health and work

• Help the person achieve their goals of getting back to work, now or in the future

What does the team really do?

• Every programme is individual

• Maximum 14 sessions

• Practical and focused on personal goals

• 1:1 and CMP courses

• Cognitive behavioural approach

• Assist to link in with local activities and resources

Some things the team might

do…• Self-help advice • Goal setting • Problem solving• Stress & Anxiety management• Recognising extreme & unhelpful thoughts• Relaxation• Communication & assertiveness

Some things the team might

do…• Managing pain (incl. pacing) • Mood management• Working with a health condition• Confidence building strategies• Well being and lifestyle• Diet and nutrition• Sleep• Stretch and exercise

Who is in the team?

• Occupational Therapists

• Physiotherapist

• Mental health nurses

• Technical Instructors/support workers

Where are people seen?

• First meeting in Jobcentre Plus

• Then…community venues, such as– Caerphilly Court House Medical Centre– Blackwood Miners– Avicenna Medical Centre– Gilfach Health Centre– Bargoed YMCA– Siloh Centre, Ystrad Mynach

What happens at the end?

• Planning for the future

• Reflecting on personal progress

• A chance to tell CMP how it really was!

• Positive health statements

• Linking back into Pathways to Work

What does a Customer Contact

Development Officer actually do?

• Main role is to speak to prospective clients regarding my experience of CMP

• Obtain feedback on how to improve the service

• Digital Stories!

Questions

&

Answers?