Passenger-Oriented Smart Airport Services: a System Design and Implementation

Intelligent Computing for Enterprise Services (ICES)Intelligent Computing for Enterprise Services (ICES)Institution of Computer Science and TechnologyInstitution of Computer Science and Technology

Harbin Institute of TechnologyHarbin Institute of Technology

Contents

Introduction1

Smart Airport Service System2

Boarding Process Service3

Key Modules & Technologies

3

4

Use Cases5

Introduction1

An Economic Engine

from

An Economic Engine

from

Passenger Dissatisfaction

• Unscheduled flight delays & cancellations

• Pedestrian Navigation in unfamiliar airports

• Luggage, food, shopping …

Smart Airport

• Integration of high tech. & airport environment

• A prolific research area ▪ Airport management

▪ Aircraft schedule

▪ Passenger guidance

▪ Airport commercial service

▪ …

Related Products & Projects

• Airport Operations Management Systems – IBM

• Indoor map for some airports – Google

• Smart Airport blueprint for Saudi Arabian – Cisco IBSG

• Airport service on smartphone▪ FlightView

▪ Xunlu

▪ FlyerTalk

Our Smart Airport Services

• Focus on passenger

• Boarding service

• Indoor map service

• To stakeholders:▪ improve travel experience

▪ promote commercial activities

▪ make airport operations efficient

Smart Airport Service System2

SASS Structure

SASS Services

• Flight Service (FS)

• Notification Service (NS)

• User Info Service (UIS)

• Location Based Navigation Service (LBNS)

• Personalized Store Service (PSS)

• Boarding Process Service (BPS)

SASS Components

Boarding Process Service3

Boarding Process Service

Boarding Process Service

Key Modules & Technologies

3

4

Key Modules

• dd

Key Technologies

• Message Pushing

Key Technologies

• Context-aware

Navigation

Use Cases5

Context-aware Guidance

Boarding Reminding

Boarding Reminding

Store Service

Other System Interfaces

Thanks

Questions?