Partnerships in the Internationalization Strategy of ......Partnerships in the Internationalization...

13
1 Email: [email protected] Partnerships in the Internationalization Strategy of Portuguese Construction Companies Duarte Alves Ribeiro Pereira de Sousa 1 Department of Civil Engineering, Instituto Superior Técnico, Technical University of Lisbon, Portugal July 2012 Abstract: Nowadays the international operations of Portuguese construction companies are essential to their survival, due to the crisis affecting the whole country, and more specifically the construction market. Local partnerships are an important aspect of the internationalization strategy of the Portuguese construction companies, and may be essential to the success of its international operations. As such, this study seeks to identify the factors that characterize the management of the formation and operation stages of local partnerships made by Portuguese construction companies in international markets. As a result, it was possible to realize the importance of local partnerships in the internationalization strategy of the Portuguese construction companies, and it was also possible to identify the entry modes in international markets used by these companies, the characteristics that define the local partnerships of these companies, and also the motives, selection criteria, risks and success factors that influence the management of these same partnerships. Keywords: Local partnerships; Entry modes; Selection criteria; Motivations; Risks; Success factors. Introduction In recent years, construction companies are having more and more difficulties in gaining work in their home markets due to globalization, which causes an increase in competition caused by the entry of foreign companies in their markets (Sillars and Kangari, 2004). However this situation also has its positive side, since the opening of international markets due to globalization offers new opportunities for construction companies to internationalize. For example, in developing countries new infrastructures are required and foreign companies with the capacity to build them are welcome (Gunhan and Arditi, 2005). The international expansion allows construction companies to have more markets in which to operate, reduce risk through geographical diversification, seize opportunities in new growing markets potentially more lucrative in order to prevent negative cycles in their internal market, manage available resources in a more competitive and efficient way, and use their specific knowledge and technology for competitive advantage in less evolved markets (Gunhan and Arditi, 2005). According to the study "O Poder da Construção em Portugal", conducted by Deloitte and ANEOP (2009), the viability of the largest Portuguese construction companies depends on the success of its international operations. Indeed, most of the major Portuguese companies already is or is about to be in international markets in the short or medium term. This trend is due to the crisis that has affected not only the Portuguese construction market, but also the entire national economy, and has culminated in the IMF intervention in Portugal. Thus the internationalization is an unavoidable issue for the Portuguese construction sector. Furthermore, partnerships with local companies can provide knowledge about the local market and access to the partner’s network, reduce the risk of the internationalization process through the help given by that same partner, and give more credibility to the foreign company (Sillars and Kangari,

Transcript of Partnerships in the Internationalization Strategy of ......Partnerships in the Internationalization...

  • 1

    Email: [email protected]

    Partnerships in the Internationalization Strategy of Portuguese Construction Companies

    Duarte Alves Ribeiro Pereira de Sousa1

    Department of Civil Engineering, Instituto Superior Técnico,

    Technical University of Lisbon, Portugal

    July 2012

    Abstract: Nowadays the international operations of Portuguese construction companies are essential

    to their survival, due to the crisis affecting the whole country, and more specifically the construction

    market. Local partnerships are an important aspect of the internationalization strategy of the

    Portuguese construction companies, and may be essential to the success of its international

    operations. As such, this study seeks to identify the factors that characterize the management of the

    formation and operation stages of local partnerships made by Portuguese construction companies in

    international markets. As a result, it was possible to realize the importance of local partnerships in the

    internationalization strategy of the Portuguese construction companies, and it was also possible to

    identify the entry modes in international markets used by these companies, the characteristics that

    define the local partnerships of these companies, and also the motives, selection criteria, risks and

    success factors that influence the management of these same partnerships.

    Keywords: Local partnerships; Entry modes; Selection criteria; Motivations; Risks; Success factors.

    Introduction

    In recent years, construction companies are having more and more difficulties in gaining work

    in their home markets due to globalization, which causes an increase in competition caused by the

    entry of foreign companies in their markets (Sillars and Kangari, 2004). However this situation also

    has its positive side, since the opening of international markets due to globalization offers new

    opportunities for construction companies to internationalize. For example, in developing countries new

    infrastructures are required and foreign companies with the capacity to build them are welcome

    (Gunhan and Arditi, 2005). The international expansion allows construction companies to have more markets in which to

    operate, reduce risk through geographical diversification, seize opportunities in new growing markets

    — potentially more lucrative — in order to prevent negative cycles in their internal market, manage

    available resources in a more competitive and efficient way, and use their specific knowledge and

    technology for competitive advantage in less evolved markets (Gunhan and Arditi, 2005). According to the study "O Poder da Construção em Portugal", conducted by Deloitte and

    ANEOP (2009), the viability of the largest Portuguese construction companies depends on the

    success of its international operations. Indeed, most of the major Portuguese companies already is or

    is about to be in international markets in the short or medium term. This trend is due to the crisis that

    has affected not only the Portuguese construction market, but also the entire national economy, and

    has culminated in the IMF intervention in Portugal. Thus the internationalization is an unavoidable

    issue for the Portuguese construction sector.

    Furthermore, partnerships with local companies can provide knowledge about the local market

    and access to the partner’s network, reduce the risk of the internationalization process through the

    help given by that same partner, and give more credibility to the foreign company (Sillars and Kangari,

  • 2

    2004). As such, local partnerships appear to be an interesting management tool in this increasingly

    global world. In fact about 50% of Portuguese construction companies believe that the entry into new

    international markets should be done using local partnerships (Deloitte and ANEOP, 2009).

    Therefore, the main goal of this study is to identify the factors that characterize the

    management of the formation and operation stages of local partnerships made by Portuguese

    construction companies in international markets, i.e., the entry modes into these markets, the defining

    characteristics of these local partnerships, the motivations that lead to the adoption of these local

    partnerships, the selection criteria that determine the choice of local partners, the risks that threaten

    the operation of such partnerships, and the factors that lead them to success.

    Figure 1 shows the relationship between the life cycle of local partnerships and the issues

    under study.

    Figure 1 - Life cycle diagram of local partnerships

    Literature Review

    The development of the international operations of Portuguese companies was due to a

    combination of problems of the internal market (e.g. prolonged economic crisis, small size of the

    market due to Portugal’s territorial size, excessive installed capacity, and decrease of margins in the

    construction sector due to high competition) and the opportunities offered by international markets

    (e.g. significant investments in infrastructure and real estate, and the favorable economic evolution of

    target markets). In fact, Portuguese construction companies took advantage of a favorable

    international situation — while their internal market was in crisis — in order to gain construction works

    in foreign markets with less competition and therefore with higher margins, thus being able to face the

    internal situation and the financing of the construction activity. The importance of international

    operations for companies in the Portuguese construction sector has grown significantly since the

    beginning of the last decade, especially in recent years as some of the Portuguese construction

    companies already have more than half of its turnover from international activities. These

    internationalization processes have been directed primarily to Africa, especially to the PALOP and

    more specifically to Angola, because of the cultural proximity and technical supremacy that

    Portuguese companies have in these markets (Deloitte and ANEOP, 2009).

    Entry Modes

    Foreign market entry mode is an institutional arrangement for organizing and conducting

    international business transactions, thus allowing the entry of the company’s resources in the foreign

    market, including their services, knowledge, skills and technologies (Chen and Messner, 2009).

    In this study four different entry modes were considered: branch office, acquisition, joint

    venture company and joint venture project. Branch office includes the establishment of a subsidiary or

  • 3

    a branch office in a foreign country, through which the company pursues its business objectives.

    Subsidiaries or branch offices can be made through a new establishment, or an acquisition, which led

    to the inclusion of this second entry mode. The joint venture company, on the other hand, is a

    company owned jointly by the partners, who have to contribute with money, facilities, equipment,

    materials, intellectual property, land and manpower to the new company. Finally, the joint venture

    project is the implementation of a project by two or more partner companies linked by a joint venture

    contract, which defines the division of responsibilities and profits between the partners (Chen and

    Messner, 2009).

    Chen (2008) also made the distinction between permanent and mobile entry modes. The

    permanent entry modes imply that the company holds at least a part of the capital of an organization

    with long-term strategic direction for the development of the construction business in the foreign

    country, conducting activities to support that business (Chen, 2008). In a mobile entry mode,

    companies seek construction works in international markets, having their base established in their

    home country. Then, if they get the job, they move their resources to the foreign country, they execute

    the project, and in the end they return to their home country, unless there is another project in the

    same country (Chen and Messner, 2011).

    Local Partnerships

    Glaister and Buckley (1996) define partnership as a form of collaboration between companies

    in a given economic space and time in order to achieve mutually defined goals. Joint ventures are a

    form of partnership because they comply with these criteria. There are two types of joint ventures,

    equity joint ventures and non-equity joint ventures. The former occur when two or more legally

    separate bodies form a jointly owned entity in which they invest and engage in various decision-

    making activities, hoping to get dividends from the company’s activity (Mohamed, 2003). On the other

    hand, non-equity joint ventures are contractual agreements between partner companies to cooperate

    in an economic activity, but they do not involve the creation of a new firm (Glaister and Buckley, 1996).

    Joint ventures can also be classified in two categories: integrated and non-integrated. In the

    case of non-integrated joint ventures, each partner has to plan and execute a part of the work, and is responsible for the profit or loss made on that part of the project. This type of joint venture allow each

    partner to work on what he is more specialized, but may result in conflicts due to unequal divisions of

    labor. In integrated joint ventures, work and responsibilities are assumed jointly by both partners, thus

    maximizing the resources of each partner (Norwood and Mansfield, 1999).

    Motivations, Selection criteria, Risks and Success factors

    International construction companies are faced with many challenges when seeking to enter a

    new market, including difficulties in the transfer of management methods and company values to the

    local staff, or in relations with hand labor, suppliers and governmental entities. These difficulties,

    associated with its risks and costs, can lead to joint ventures with local partners in order to facilitate

    the integration of international contractors in the destination market, even when the local government

    does not require the formation of these partnerships (Fisher and Ranasinghe, 2001).

    Moreover, choosing the right partner is a very important aspect for the success of

    partnerships. When partners have missions, goals, resources and complementary capabilities,

    partnerships are more likely to succeed (Glaister and Buckley, 1997). According to Glaister and

    Buckley (1997), task-related criteria and partner-related criteria should be distinguished. Task-related

    criteria are associated with the operational skills and resources necessary for the partnership’s

    competitive success. In contrast, partner-related criteria refer to the variables that only become

    relevant because there is another company involved in the process.

    Besides, international construction markets involve greater risks than domestic markets,

    namely political risks and economic risks (Ling et al. in 2005). In addition to those risks, partnerships

    themselves also entail technical and financial risks. Bing et al. (1999) categorized these risks

    according to three distinct groups: internal, external and project-specific. Internal risks are specific to

    partnerships since they involve different entities that may enter in conflict as the operations take place.

    Apart from that, project-specific risks are due to unexpected events that occur during the construction

  • 4

    period, and lead to the increase of time and cost of projects, or even to quality defects. Lastly, the

    external risk group includes the risks that arise from specific problems of the construction market

    where the partnership operates, e.g. the political and legal system, economic and industrial conditions,

    society and the physical environment.

    Finally, in view of partnership’s success certain requirements must be met along the whole life

    cycle of that partnership. In their study about joint ventures in international markets, Bing and Tiong

    (1999) divided the success factors according the stage of joint venture’s life cycle to which they apply:

    formation phase or operation phase.

    Research Methodology

    In order to accomplish the proposed objectives, a set of entry modes, characteristics,

    motivations, selection criteria, risks and success factors, that apply to the management of local

    partnerships of Portuguese construction companies in international markets, were selected based on

    the literature review.

    Then a survey was developed based on the selected factors, and with the help of this survey a

    series of face to face interviews were made with top managers of some of the largest Portuguese

    construction companies operating in international markets, in order to collect the view of these

    stakeholders about the management of local partnerships. This path was chosen because the subject

    under study is recent and hasn’t been much explored in Portugal, which requires a more detailed and

    qualitative information that can only be obtained through the described methodology.

    Construction companies with headquarters in Lisbon, in order to facilitate the realization of the

    face to face interviews, and solid international activity were selected. Based on this selection and the

    available contacts, thirteen 45 minutes interviews were conducted. During these interviews a 5 point

    likert scale was used to evaluate the selected factors.

    Then a statistical analysis of the results was made using IBM SPSS Statistics. This software

    was also used to calculate Spearman’s ρ correlation coefficients, Cramer's V association coefficients

    and Kruskal-Wallis and Mann-Whitney U hypothesis tests. For the statistical analysis performed in this

    study, a type I error (p) equal to 0.05 was defined. Therefore for values of sig. < p = 0.05 the

    alternative hypothesis are considered statistically significant.

    Finally the obtained data were discussed, and conclusions were drawn out based on this

    discussion.

    Data Analysis

    For 54% of the companies represented in this study, the international turnover represents 20-

    39% of total the turnover in 2010. Moreover the average international experience of these companies

    is 26 years, the minimum drops to 4 years, the maximum rises to 64, reflecting a high dispersion of

    values.

    With regard to the country where the Portuguese companies started their internationalization it

    was concluded that 69% of these companies chose Angola, 85% chose a PALOP, and 92% chose a

    former Portuguese colony.

    Regarding the geographical areas where Portuguese construction companies are currently

    developing their internationalization processes, it was noted that all the companies of the study are in

    a PALOP, and that 46% of the companies are in North Africa.

    Entry modes

    It was found that 69% of the Portuguese companies represented in this study seek to enter

    permanently into international markets, while the other 31% utilize both entry mode types, permanent

    and mobile. It should be noted that none of the companies contemplates solely mobile entry modes

    into foreign markets.

    Concerning these companies’ entry modes, it was observed that the establishment of a branch

    office is used by 85% of companies, and the creation of a joint venture company is often adopted,

  • 5

    since 77% of the respondents said their companies are using it. Meanwhile, the other two entry modes

    are used by fewer companies.

    Local Partnerships

    Firstly, it was found that all the companies represented in this study already had local partners

    in some of their operations in foreign markets, and that they consider local partnerships a valid

    strategy that will continue to be used in the future in some of their international operations.

    About the functions normally carried out by the local partners of Portuguese construction

    companies, it was noticed that the partners of all the companies had the mission of establishing

    contacts with local authorities. It was also noted that 85% of the companies asked their partners to

    also conduct contacts with customers, and 77% also trust their partners with the responsibility of

    establishing contacts with local suppliers and subcontractors. Meanwhile, with regard to support in the

    construction activities themselves, just over half of the interviewees believed that their partners should

    have this function.

    Regarding the types of partnership preferentially adopted by the Portuguese construction

    companies, it was found that 62% of the companies represented in this study usually choose to adopt

    equity joint ventures, while the other 48% prefer non-equity joint ventures.

    Concerning the operation mode preferred in their local partnerships, it was found that 85% of

    the companies represented in this study ideally adopt integrated joint venture, in which both partners

    share risks and liabilities, while the remaining 15% prefer to adopt non-integrated joint ventures.

    Continuing the analysis of the characteristics of the local partnerships of Portuguese

    construction companies, it was also observed that almost all of the investigated companies seek a

    majority position in their local partnerships in foreign markets.

    Finally regarding the preferred duration for their local partnerships, it should be noted that 69%

    of the investigated companies seek to establish long term partnerships.

    Motivations

    Table 1 - Rank order of motivations

    Factor Mean Standard deviation

    Frequency

    1 2 3 4 5

    1 Utilize partner’s experience and knowledge about the local market

    4.15 0.90 0 0 4 3 6

    2 Meet existing government requirements

    3.77 1.09 1 0 3 6 3

    3 Risk sharing 3.54 1.13 0 3 3 4 3

    4 Increase of size and financial and productive capacity to participate in bigger projects

    3.46 0.97 0 3 2 7 1

    5 Decrease of entry costs 3.08 1.04 1 3 3 6 0

    6 Gain access to partner’s resources and expertise

    3.00 1.16 0 7 0 5 1

    7 Increase of market share 2.69 1.11 1 6 3 2 1

    8 Decrease of market competition 2.62 1.04 1 6 4 1 1

    9 Technology transfer 2.23 1.01 3 6 2 2 0

    10 Share research and development costs

    2.23 1.01 2 8 2 0 1

    The reason deemed most important by respondents, with an average of 4.15, is "utilize

    partner’s experience and knowledge about the local market". Nonetheless, there are three other

    reasons which are quite relevant: "meet existing government requirements" with an average of 3.77,

  • 6

    "risk sharing" with 3.54, and "increase of size and financial and productive capacity to participate in

    bigger projects" with 3.46.

    Selection Criteria

    Table 2 - Rank order of partner-related selection criteria

    Factor Mean Standard deviation

    Frequency

    1 2 3 4 5

    1 Reputation 4.46 0.52 0 0 0 7 6

    2 Credibility with clients 4.23 0.73 0 0 2 6 5

    3 Objectives compatibility 4.00 1.08 1 0 1 7 4

    4 Credibility in banking 3.85 0.80 0 1 2 8 2

    5 Financial capacity 3.77 1.24 1 1 2 5 4

    6 Referral by business associates 3.69 0.75 0 1 3 8 1

    7 Previous successful experiences with the partner

    3.23 1.30 2 2 1 7 1

    8 Culture similarities 3.00 0.91 1 2 6 4 0

    9 Domestic and international workload 2.69 1.11 2 4 3 4 0

    10 Similarity in size 2.00 0.82 4 5 4 0 0

    11 International experience 1.85 1.07 7 2 3 1 0

    It was found that the partner-related selection criteria "reputation" is the most important with an

    average of 4.46. Besides, the criteria "credibility with clients" and “objectives compatibility" also

    received very high scores.

    Table 3 - Rank order of task-related selection criteria

    Factor Mean Standard deviation

    Frequency

    1 2 3 4 5

    1 Knowledge about local market and culture

    4.62 0.51 0 0 0 5 8

    2 Influence over local authorities 4.46 0.66 0 0 1 5 7

    3 Good relations with costumers 4.38 0.51 0 0 0 8 5

    4 Relationship with the local community 4.23 0.60 0 0 1 8 4

    5 Possession of licenses 3.31 1.03 0 3 5 3 2

    6 Resources and skills necessary to achieve the project

    3.08 0.86 0 3 7 2 1

    7 Necessary size to complete the project

    3.08 1.04 1 3 3 6 0

    8 Experience from similar projects 2.77 1.01 2 2 6 3 0

    With regard to task-related selection criteria, it was observed that there are four criteria

    standing out clearly from the other: "knowledge about local market and culture" with an average of

    4.62, "influence over local authorities” with 4.46, "good relations with customers" with 4.38, and

    "relationship with the local community" with 4.23.

  • 7

    Risks

    Table 4 - Rank order of internal risks

    Factor Mean Standard deviation

    Frequency

    1 2 3 4 5

    1 Partner’s financial problems 4.08 0.64 0 0 2 8 3

    2 Cultural differences between partners 3.69 0.48 0 0 4 9 0

    3 Disagreement or gaps in contract terms

    3.69 1.03 0 2 3 5 3

    4 Mistrust between partners 3.62 1.26 1 2 1 6 3

    5 Loss of control or excessive interdependence

    3.54 0.88 0 2 3 7 1

    6 Disagreement over work distribution 3.08 0.76 0 3 6 4 0

    7 Disagreement on allocation of staff positions

    3.08 1.04 0 5 3 4 1

    8 Interference of the parent companies of both partners

    3.00 1.00 1 3 4 5 0

    9 Unwanted leaks of information, knowledge, or technology

    2.69 1.03 1 6 2 4 0

    10 Interference between partner’s working methods

    2.62 0.87 1 5 5 2 0

    Beginning with the internal risks in partnerships with local partners, it was observed that the

    risk "partner’s financial problems" appears isolated at the top of the standings with an average of 4.08.

    Then three risk factors appear very close to each other, "cultural differences between partners" with an

    average of 3.69, "disagreement or gaps in contract terms" with 3.69 too, and "mistrust between

    partners" with 3.62.

    Table 5 - Rank order of project-specific risks

    Factor Mean Standard deviation

    Frequency

    1 2 3 4 5

    1 Client’s cash flow problems 4.62 0.65 0 0 1 3 9

    2 Restrictions on hiring foreign staff 3.77 1.36 2 0 1 6 4

    3 Shortage of human resources with the

    necessary qualifications 3.69 1.25 1 1 3 4 4

    4 Excessive project alterations by the

    client 3.38 0.96 0 2 6 3 2

    5 Errors in the project 3.31 0.95 0 3 4 5 1

    6 Work accidents 3.08 1.32 2 3 1 6 1

    7 Shortage of competent and financially

    stable subcontractors and suppliers 3.00 1.16 1 4 3 4 1

    8 Shortage of equipment and materials

    with the required quality 2.92 1.12 1 4 4 3 1

    9 Partner’s technical incompetence 2.85 0.99 0 6 4 2 1

    Continuing with project-specific risks, it appears that the "client’s cash flow problems" is the

    most important risk since it has an average score of 4.62. Besides, the risks "restrictions on hiring

    foreign staff" and "shortage of human resources with the necessary qualifications" are also relevant,

    as they have averaged 3.77 and 3.69 respectively.

  • 8

    Table 6 - Rank order of external risks

    Factor Mean Standard deviation

    Frequency

    1 2 3 4 5

    1 Force majeure and social disorder 4.23 0.93 0 1 1 5 6

    2 Security issues 4.23 0.73 0 0 2 6 5

    3 Fluctuations in exchange, inflation

    and interest rates 4.15 0.80 0 0 3 5 5

    4 Inconsistency of policies, laws, rules

    and regulations 4.08 0.86 0 1 1 7 4

    5 Restrictions on profit repatriation 3.85 1.14 0 3 0 6 4

    6 Import restrictions and local

    protectionism 3.69 0.75 0 1 3 8 1

    7 Bureaucratic difficulties and delays in

    projects and licenses approvals 3.62 0.65 0 1 3 9 0

    8 Corruption and bribery 3.38 0.87 0 2 5 5 1

    9 Social, cultural and religious

    differences 3.23 0.73 0 2 6 5 0

    10 Shortages of water, gas and electricity 2.77 0.93 0 6 5 1 1

    Finally, looking at the classification of external risks it’s possible to note that four of them stand

    out as the most important: "force majeure and social disorder" with an average rating of 4.23, "security

    issues" also with 4.23, "fluctuations in exchange, inflation and interest rates" with 4.15, and

    "inconsistency of policies, laws, rules and regulations" with 4.08.

    Success Factors

    Table 7 - Rank order of formation phase success factors

    Factor Mean Standard deviation

    Frequency

    1 2 3 4 5

    1 Selection of a suitable partner 4.85 0.38 0 0 0 2 11

    2 Development of a comprehensive,

    simple and unambiguous agreement 4.62 0.65 0 0 1 3 9

    3 Clear definition of responsibilities and

    task planning 4.54 0.66 0 0 1 4 8

    4

    Establishment of a well-defined

    organizational structure of

    management and control

    4.54 0.66 0 0 1 4 8

    5 Hiring qualified and experienced staff 4.31 0.63 0 0 1 7 5

    6 Fair distribution of risks and rewards 4.15 0.69 0 0 2 7 4

    7 Setting goals and strategies for the

    market 4.00 0.82 0 1 1 8 3

    8 Development of a conflict resolution

    system 3.85 1.07 0 2 2 5 4

    9 Establishing long-term strategic

    relationships 3.62 0.96 0 2 3 6 2

    Looking at the classification of formation phase success factors, it’s noticeable that the

    success factor "selection of a suitable partner" stood out from the rest with an average of 4.85.

  • 9

    However there are three other highly rated factors: "development of a comprehensive, simple and

    unambiguous agreement" with an average of 4.62, "clear definition of responsibilities and task

    planning" with an average rating of 4.54, and "establishment of a well-defined organizational structure

    of management and control" also with an average of 4.54.

    Table 8 - Rank order of operation phase success factors

    Factor Mean Standard deviation

    Frequency

    1 2 3 4 5

    1 Commitment of top management and

    all employees 4.77 0.44 0 0 0 3 10

    2 Mutual trust between partners 4.77 0.44 0 0 0 3 10

    3

    Developing a climate of cooperation,

    flexibility and openness between

    partners

    4.62 0.51 0 0 0 5 8

    4 Adopting an attitude of seeking

    mutual benefit 4.46 0.52 0 0 0 7 6

    5 Regular evaluation of partnership

    performance 4.23 0.73 0 0 2 6 5

    6 Effective communication and

    information sharing 4.23 0.44 0 0 0 10 3

    7 Effective coordination between

    partner’s tasks 4.08 0.86 0 1 1 7 4

    8 Ability to deal with cultural, linguistic

    and ethical differences 4.08 0.64 0 0 2 8 3

    9 Share the necessary resources to

    operate 3.62 0.77 0 1 4 7 1

    10 Knowledge and expertise transfer

    between partner 3.46 0.78 0 1 6 5 1

    Finally, regarding the operation phase success factors of local partnerships, it was observed

    that the top four factors were evaluated only as "very important" or "extremely important":

    "commitment of top management and all employees" and "mutual trust between the partners" with the

    same average of 4.77, "developing a climate of cooperation, flexibility and openness between

    partners" which is the third most important success factor with 4.62, and "adopting an attitude of

    seeking mutual benefit" ranked fourth with an average of 4.46.

    Discussion

    Firstly, it was concluded that local partnerships are part of the strategic choices of

    internationalization of all the companies represented in this study. On another note, it was observed

    that the main international destinations of these companies are currently the PALOP, namely Angola,

    due to the cultural proximity and technical supremacy that Portuguese construction companies have in

    these markets.

    Entry modes

    On the subject of entry modes, it was concluded that the opening of a branch office and the

    formation of a joint venture company are the preferred entry modes, the first being adopted when the

    company wishes to act alone in the market, and the second when the enterprise wishes to have, or is

    required to have a partner. Besides, it was discovered that companies opt for permanent entries into

    markets they consider strategic, supplemented by mobile entries in other markets where good

  • 10

    business opportunities arise. For these mobile entries, the joint venture project emerges as a viable

    alternative.

    Local Partnerships

    Regarding the characteristics that define the local partnerships of Portuguese construction

    companies, it was found that most of these companies prefer equity joint ventures instead of non-

    equity joint ventures, although there are exceptions to these preferences due to the specificities of

    each market and the characteristics of available partners, which may require the use of different

    strategies than the one normally used by the company.

    It was also concluded that most companies seek to establish long-term partnerships, although

    this intention is often abandoned because of the partner’s poor performance. Furthermore, it was

    found that equity joint ventures are more suited to these long-term local partnerships, as they involve

    the creation of a new company that allow a deeper connection between the companies. Meanwhile,

    non-equity joint ventures adapt better to partnerships with the duration of the project, because in this

    case the connection between the companies is only made through a single contract.

    Regarding each partner’s functions, it was concluded that Portuguese construction

    companies, particularly in African markets, have to provide the technical know-how and resources

    needed to implement the partnership’s projects, while local partners essentially contribute with their

    extensive knowledge of the local market, thus assuming the role of contact with the authorities,

    customers, suppliers and local subcontractors. Sometimes companies also ask their partners to give

    some support in construction activities, if they have the necessary technical skills to constitute a valid

    help in this field, which does not always happens in less developed markets. Moreover, it was found

    that companies that still prefer equity joint ventures tend not to expect support from the local partner in

    construction activities, as in this type of partnership — more suited to the long-term — bureaucratic

    functions are more important, while those who prefer non-equity joint ventures typically expect this

    support.

    It was found as well that most companies prefer integrated joint ventures, allowing them to

    closely monitor the partner’s work and share risks and responsibilities.

    Finally, it was also concluded that the overwhelming majority of companies try to always have

    a majority position in their partnerships, in order to always hold a high control over the partner and the

    partnership in which both participate.

    Motivations

    Moving on to the motivations, in other words, the factors that lead companies to adopt local

    partnerships, it was concluded that companies opt for local partnerships to gain access to the

    knowledge and experience of the local partner about its market, especially in unknown markets, thus

    avoiding having to obtain this knowledge by more expensive means like, for example, hiring a local

    company that provides a thorough market investigation. The partner's knowledge about the local

    market range from knowledge about the culture and the political and economic conditions, to

    knowledge about the legal system and the contact networks with subcontractors, suppliers, customers

    and government entities, which are essential to a faster integration into the local construction

    environment, and help increase the chances of getting good projects in a shorter period of time.

    Another important motivation leading to the adoption of local partnerships is the ability to share

    the risk of entering into an unknown market, or simply the risk of a major project.

    On the other hand, the possibility of exploiting the partner’s productive and financial capacities

    to form a partnership with larger capacity, thus allowing the implementation of larger projects, is also

    an important motivation, particularly in developed markets where there are companies that have

    enough skills and know-how to become important assets.

    It is also important to notice that not always the choice of having a local partner is a voluntary

    decision of firms, as with the three reasons mentioned above. Sometimes the reasons for the adoption

    of local partnerships are due to laws imposed by local governments that require foreign companies to

    meet certain requirements, including the obligation to operate in the market with a local partner, in

    order to protect it from foreign companies.

  • 11

    Selection Criteria

    In the subject of selection criteria, in other words, the factors determining the choice of local

    partners, it was found that companies seek a partner suited for the operational needs of the

    partnership and their future projects. This means that selection criteria are associated with the

    functions that companies want their partners to assume, i.e., functions of contact with the local

    government, customers, subcontractors and suppliers. As such, companies try to select partners who

    have influence over the authorities and who already have some of the licenses required to the

    partnership’s operations. Partners should also have a good client portfolio with whom they maintain

    good relationships in order to obtain good job opportunities more easily. Besides, partners should also

    have a good relationship with the local community in order to keep the population satisfied with the

    work performed in its territory, and have a thorough knowledge of the local market and culture so they

    can transmit it to the company.

    Apart from that, companies seek a partner that also meets the basic criteria, i.e. who has good

    reputation within the local community and who is not only credible in the eyes of customers but also

    banks, in order to facilitate the integration of the company in the market and the partnership’s

    operation. Moreover partners should have compatible objectives so that they both succeed beyond

    any internal conflict. The selected partner should also be financially healthy so as not to become a

    burden to the company or even, in case of developed countries, contribute to the partnership from a

    financial point of view. Finally, potential partners should have good references from a previous

    successful experience with the company, or through information provided by a business associate.

    Risks

    About risks, or the factors that threaten the operation of local partnerships, it was concluded

    that external risks are more threatening than project-specific risks and internal risks. Thus, the external

    factors that companies are more concerned about are the unforeseen events that lead to social

    disturbs or natural disasters, especially in less developed countries; the security issues in the foreign

    country, that may not only affect the construction site but the workers as well; the economic risks due

    to fluctuations in exchange, inflation and interest rates, which can determine the financial return from

    the international operations; the legal risks due to the inconsistency of policies, laws, rules and

    regulations; the local protectionism that leads to restrictions on repatriation of profits and imports,

    affecting foreign companies’ operations; the bureaucratic difficulties in legal procedures and the delays

    in projects and licenses approval coupled with the corruption and bribery; and finally the social,

    cultural and religious differences among expatriates and locals, which can lead to interaction

    difficulties and misunderstandings that may undermine the image of the company and hamper its

    operation in the foreign country.

    The project-specific risks that constitute the biggest threat to the operation of companies are

    clients’ cash flow problems, as this lack of funding may influence the progress of the project. Also, the

    restrictions on hiring expatriates associated with the shortage of human resources with the necessary

    qualifications is another important aspect and can create a shortfall of quality and productivity. Lastly,

    errors in the projects can also constitute a threat. This may occur because of the many changes to the

    project by the client and may cause delays in work execution.

    Finally, the internal factors that constitute the greatest risk are the partner’s financial problems.

    This can become a burden for the company and influence the financial health of the partnership.

    Moreover, cultural differences between partners can cause difficulties in understanding and

    communication, and can create conflicts that eventually lead to loss of trust between them, thus

    impairing the functioning of the partnership. Furthermore, disagreements or gaps in contract terms

    may lead to the emergence of problems if the partnership goes the wrong way. Finally, the loss of

    control over the partnership or the creation of excessive interdependence between the partners can be

    problematic for the international growth strategy of the company.

  • 12

    Success Factors

    Lastly, the success factors are the factors that lead to successful local partnerships. On the

    formation stage of local partnerships it is critical to start by selecting a suitable partner. From that point

    on, it is necessary to establish a thorough, simple and clear agreement between the parties, to define

    the responsibilities of each partner, to plan and coordinate each partner’s tasks, to define the

    organizational structure of management and control of the partnership, to hire experienced staff with

    the appropriate qualifications to the needs of the partnership, to define an appropriate and fair

    distribution of risks and rewards between both parties, to outline the goals and action strategies in the

    foreign market, to develop a conflict resolution system, and to establish long-term strategic

    relationships.

    Then, in the operation phase of the partnership, it is imperative that top management of both

    partners and all of its employees become committed to the success of the partnership, so that both

    sides develop a climate of trust among all. On this basis it is necessary to develop a climate of

    cooperation, flexibility and openness between the partners, to always seek solutions that benefit both

    partners, to regularly evaluate the performance of the partnership, to communicate through effective

    channels and to share all relevant information, to coordinate harmoniously individual tasks, to learn to

    deal with cultural, ethical and linguistic differences, and to share all the resources, knowledge and

    skills required for the partnership’s operations.

    Conclusions

    As a conclusion, it was possible to understand that local partnerships are part of the current

    and future strategic options of the analyzed Portuguese construction companies. Moreover,

    concerning entry modes, it was concluded that the opening of a branch office and the formation of a

    joint venture company are the preferred entry modes, the first being adopted when the company

    wishes to operate alone in the market, and the second when the company intends to have or is

    required to have a partner. As for the characteristics that define local partnerships, it was found that

    most companies prefer long-term equity joint ventures in which they have a majority position and an

    integrated operation mode, so as to always hold a high control over the partner whose main functions

    are to contact with the authorities, customers, suppliers and local subcontractors. Finally, it was

    possible to identify the main motivations that lead Portuguese construction companies to adopt local

    partnerships in international markets, the selection criteria that determine the choice of those local

    partners, the risks that threaten the operation of these local partnerships, as well as the factors that

    lead to the success of these same partnerships.

    It should be noted that given the sample’s small size, it is not possible to extrapolate the

    obtained results to the entire universe of Portuguese construction companies with operations in

    international markets. In addition to this factor, it is also noted that the experiences reported in the

    interviews end up focusing a lot in what is happening in African markets, as these are the main

    international destinations of Portuguese construction companies, and despite the existence of other

    international destinations, these end up not being taken into account sometimes due to their lesser

    importance compared to African markets.

    However, the conclusions drawn out in this study allow Portuguese construction companies to

    realize the way to articulate local partnerships within their internationalization strategies, and better

    understand the factors that can influence the management of their local partnerships in international

    markets.

    References

    Bing, L.; et al. (1999). Risk management in international construction joint ventures. Journal of

    Construction Engineering and Management (125:4), 277-284.

  • 13

    Bing, L.; Tiong, R. (1999). Risk management model for international construction joint ventures.

    Journal of Construction Engineering and Management (125:5), 377-384.

    Chen, C. (2008). Entry mode selection for international construction markets: the influence of host

    country related factors. Construction Management and Economics (26:3), 303-314.

    Chen, C.; Messner, J. (2009). Entry mode taxonomy for international construction markets. Journal of

    Management in Engineering (25:1), 3-11.

    Chen, C.; Messner, J. (2011). Permanent versus mobile entry decisions in international construction

    markets: influence of home country and firm-related factors. Journal of Management in Engineering

    (27:1), 2-12.

    Deloitte; ANEOP (2009). O poder da construção em Portugal: impactos 2009/2010. Lisboa, Deloitte

    Consultores, S.A.

    Fisher, T.; Ranasinghe, M. (2001). Culture and foreign companies’ choice of entry mode: the case of

    the Singapore building and construction industry. Construction Management and Economics (19),

    343-353.

    Glaister, K.; Buckley, P. (1996). Strategic motives for international alliance formation. Journal of

    Management Studies (33:3), 301-332.

    Glaister, K.; Buckley, P. (1997). Task-related and partner-related selection criteria in UK international

    joint ventures. British Journal of Management (8), 199-222.

    Gunhan, S.; Arditi, D. (2005). Factors affecting international construction. Journal of Construction

    Engineering and Management (131:3), 273-282.

    Ling, F.; et al. (2005). Entry and business strategies used by international architectural, engineering

    and construction firms in China. Construction Management and Economics (23), 509-520.

    Mohamed, S. (2003). Performance in international construction joint ventures: modeling perspective.

    Journal of Construction Engineering and Management (129:6), 619-626.

    Norwood, S.; Mansfield, N. (1999). Joint venture issues concerning European and Asian construction

    markets of the 1990's. International Journal of Project Management (17:2), 89-93.

    Sillars, D.; Kangari, R. (2004). Predicting organizational success within a project-based joint venture

    alliance. Journal of Construction Engineering and Management (130:4), 500-508.