Partners in Technology - 06th June, Andrew Mills - Queensland Government Chief Information Officer,...
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Why ICT-as-a-service is good for business Andrew Mills Queensland Government Chief Information Officer
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The ICT Strategy 2013-2017 and its key role in ICT-as-a-service was discussed by the Queensland Chief Information Officer for the Office of the Minister for DSITIA.at Partners in Technology event held at State Library, Brisbane, Queensland.
Transcript of Partners in Technology - 06th June, Andrew Mills - Queensland Government Chief Information Officer,...
Why ICT-as-a-service is good for business
Andrew Mills Queensland Government Chief Information Officer
Mainframe length of relationships
Business reasons for ICT-as-a-service
Plenty of ICT reasons widely
accepted
What are the business reasons?
Image source: Overgram
Business reasons for ICT-as-a-service
Cleaning up the decision making
process
Stop lock-in
sunk cost
issues
technology
skills
$
$$
Business enablers
Flexibility
Agility
Transparency
Where are we heading?
Heig
ht
–IC
T l
ayers
Breadth – service models
Dimensions of service delivery
Depth –
solu
tion
com
plexity
Breadth – service models
Height – ICT layers
Cloud services Full serviceManaged servicesIn house
ICT i
nco
rpo
rate
d i
nto
fu
ll-s
erv
ice d
elivery
Bu
sin
ess
pro
cess
ou
tso
urc
ing
(B
PO
)
Ho
stin
g (
ap
plica
tio
n)
Ho
stin
g (
infr
ast
ruct
ure
)
Co
-lo
cati
on
ICT a
nd
serv
ice d
elivery
IaaS
PaaS
SaaS
ICT management servicesBusiness of government
Man
ag
em
en
t an
d s
ecu
rity
Depth – solution complexity
Simple or nointegration/limitedbusiness process
Short time to value
Highly complexintegration/business processes
Long time to value
Example – email Good positionfor email
Example – secure policing operational support system (QPrime)
Good positionfor QPrime
ICT-as-a-service transition
Diversity
Copyright © The State of Queensland (Department of Science, Information Technology, Innovation and the Arts) 2013The presenter is the author and that the State of Queensland is copyright owner and/or has the right to licence the content.
Except where otherwise noted, this work is licensed under http://creativecommons.org/licenses/by-nc/3.0/au/
For more information contact the Queensland Government Chief Information Office
Email: [email protected]: 3224 2385
