Participant Portal Training - Wa
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Revised 4/26/21 by D. Altman 1 Participant Portal Guide This portal allows you to electronically see the data and documents for your case at the Office of Administrative Hearings (OAH). For example, it shows your hearing dates, the documents in your case, and the judge’s decision. This electronic access to documents is called the OAH Participant Portal. Important Note: You must have a Secure Access Washington (SAW) Account to access the OAH Participant Portal. You will need a code to add the Participant Portal. Please call 800-583-8271 to get that code. It is also listed in your Notice of Hearing. Access the Participant Portal Briefly, here are the steps for creating your SAW account. 1. Create an account on https://secureaccess.wa.gov 2. Click Add A New Service 3. Select I have been given a code 4. Enter Your SAW Service Code: ________ 5. Click Participant Portal 6. Add Your Case using Docket Number: _______ and Participant Identifier: ________ For more detailed step-by-step instructions, on creating your SAW account, click here for instructions. (The instructions are also available on www.oah.wa.gov.) Once you have completed your SAW account, you will need to add the OAH Participant Portal. Click the CONTINUE button.
Transcript of Participant Portal Training - Wa
Revised 4/26/21 by D. Altman 1
Participant Portal Guide This portal allows you to electronically see the data and documents for your case at the Office of Administrative Hearings (OAH). For example, it shows your hearing dates, the documents in your case, and the judge’s decision. This electronic access to documents is called the OAH Participant Portal.
Important Note: You must have a Secure Access Washington (SAW) Account to access the OAH Participant Portal. You will need a code to add the Participant Portal. Please call 800-583-8271 to get that code. It is also listed in your Notice of Hearing.
Access the Participant Portal Briefly, here are the steps for creating your SAW account. 1. Create an account on https://secureaccess.wa.gov 2. Click Add A New Service 3. Select I have been given a code 4. Enter Your SAW Service Code: ________ 5. Click Participant Portal 6. Add Your Case using Docket Number: _______ and Participant Identifier: ________ For more detailed step-by-step instructions, on creating your SAW account, click here for instructions. (The instructions are also available on www.oah.wa.gov.) Once you have completed your SAW account, you will need to add the OAH Participant Portal.
Click the CONTINUE button.
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Add Your Case Once you are in the Participant Portal, you need to add your case. From your Notice of Hearing, add your docket number and participant identifier. You may also call 800-583-8271 to get these numbers.
Docket number formats:
6 numbers
Combination of numbers and letters: ##-####-XYZ-##### Participant Identifier
Up to 6 numbers If you have any problems adding your case, please call OAH at 800-583-8271.
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Home After you click Continue, your case will be added and you will see details such as your email address, physical address, the Docket Number, and the Appeal Filed Date (the date you filed your appeal). Your Information There are two sections under Your Information:
Name, User Name, and Email Address
OAH Participant Details
There are 6 sections on the Participant Details screen:
Participant Identifier – up to six numbers.
Participant Name – the name of the person who is participating in the hearing.
Address – this is the address where OAH will send all documents including the judge’s order. Please verify that this is a correct address. Call (800) 583-8271 if it needs to be updated.
Contact Information -- you may provide your mobile phone number.
Primary Contact box -- allows you to check the box if that phone number will be your primary contact.
Hearing Reminder Opt-in -- If you check the box, you will be sent reminders about your hearing.
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Add Contact Item To add personal information, click the Add Contact Item button. In the Contact Type field, you may select:
Home Phone
Mobile Phone
Fax Number
Business Phone
Email Address
Check one of these to be
your preferred primary contact
information.
Click here to receive a
reminder about your hearing.
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Click on the View Details to see more information:
If you need to update your physical address call OAH at 800-583-8271.
Case Details Screen There are five sections on this new screen:
Case Details
Case Participants
Scheduled Events
Case Orders
Electronic Documents
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Case Details Here is a brief explanation about each field in the Case Details section.
Caseload – An abbreviation for the type of hearing (i.e. ESD is Employment Security Department).
Case Name – The name of the appellant.
Assigned Judge – The name of the Administrative Law Judge assigned to the case.
Identifier Type – This is an optional field. It can show the number used to identify a person from the agency who is involved in the hearing. For example, a social security number or a determination number.
Identifier Value – This is the identifying number.
Program – This is the program under the caseload. For example, Unemployment Insurance is a program in the Employment Security Department.
Office – This is the OAH office handling your appeal.
Docket Name – An abbreviated name to help OAH schedule the case.
Status – A case may be active or closed.
Appeal Filed Date – The date of your appeal.
OAH Received Date – The date OAH received your appeal. (Often it takes the referring agency a little time to process the appeal and send it to OAH.)
Disposition – The disposition of the case such as Affirmed, Denied, Dismissed, etc.
Remember the Office of Administrative Hearings (OAH) is completely separate from the agency who took action. When you see references to caseloads and programs, those are hearings for agencies that are separate from OAH. This enables OAH to be fair and impartial during your hearing.
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Case Participants, Scheduled Events and Case Orders Here is a brief explanation about each field in the Case Participants, Scheduled Events and Case Orders sections.
Name – The names of all participants involved in the hearing.
Primary – This box shows the name of the person who filed the appeal.
Type – The role of each participant.
Language – The language spoken by each participant.
Business Name – The business name (if applicable).
Event Type – The type of event (for example Hearing or Prehearing).
Docket Name – An abbreviated name to help OAH schedule the case.
Participation – The method that will be used for participating in the hearing. For example, WebEx is a telephone conference call. The hearing could be in person or by phone.
Event Start Date – the date of your event (such as your prehearing or hearing).
Judge - The name of the Administrative Law Judge assigned to the case.
In-Person Location – The location if the hearing is in person (rather than by phone).
Continuance Req Date – The date a continuance was requested (if applicable).
Continuance Req By – The person who requested the continuance (if applicable).
Continuance Req Reason – The reason a continuance was requested (if applicable).
Interpreter Scheduled – Displays if an interpreter was scheduled.
Order – The name (type) of the order.
Disposition / Reason – The disposition of the case such as Affirmed, Denied, Dismissed, etc.
Publish Date – The date the order was mailed (or emailed).
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Electronic Documents This section is where you view the documents in your case. You may also upload documents that you would like the judge to consider. Upload Files To upload files, click on the Choose File button and browse to the file on your computer.
Browse to the file on your computer: (Please note that this screen may look different depending on your computer. Please use your normal method of browsing to a file and uploading a file.)
Type a title in the Title box and click the Upload button.
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The document will move into the Uploaded Documents waiting for OAH to review section:
In some types of cases, you are required to redact (black out) confidential information before you upload it. If you are unsure if you are required to redact, please call OAH at 800-583-8271. The reason we do that is to protect your information. Once a document is approved by OAH, then everyone in the case can see it. For example, you may not want everyone to see your bank account information or your social security number.
Case Documents This section displays all of the documents in your case including the Notice of Hearing and any exhibits.
Filename – the OAH name for each document.
Document Type – the type of document.
Document Date – the date the document was approved or added to Case Documents.
Uploaded Date – the date the document was uploaded.
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Uploaded Documents waiting for OAH review This section shows documents that you have uploaded. OAH must review each document before it is added to the Case Documents.
Rejected Documents If OAH rejects a document that you uploaded, it will display here. It will also show the reason the file was rejected and the date it was rejected.
Remove Account If you wish to no longer use the Participant Portal, click the Remove Account button.
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If you change your mind and want to use the Participant Portal after you’ve removed the account, you will need to follow the steps in these instructions again. If you have any questions, please call OAH at 800-583-8271.
