Part 3 – Case studies from actuarial outsourcing€¦ · willistowerswatson.com Transition from...

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Transcript of Part 3 – Case studies from actuarial outsourcing€¦ · willistowerswatson.com Transition from...

Page 1: Part 3 – Case studies from actuarial outsourcing€¦ · willistowerswatson.com Transition from project to BAU Part 3 – Case studies from actuarial outsourcing © 2018 Willis

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Transition from project to BAU

Part 3 – Case studies from actuarial outsourcing

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2. Transition from project to BAU What we observed in practice

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Over time, technology not accepted/used correctly

Investment in handover/dry runs not really helping

Requirements evolved/ changed/not fully understood at

inception

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2. Transition from project to BAU Delivering transformation projects is only going to get harder!

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IFRS17?

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2. Transition from project to BAU A new approach

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Incremental, waterfall approach

Iterative, agile approach

3

3

21

12

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2. Transition from project to BAU New approach in practice – hosted modelling environment

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Input layer (client uploads to portal)

RiskAgility FM: Cashflow modelling layer

Results Processing layer

Output layer (client downloads from portal)

Unify: Automation, governance and Control

DataValidator: Checking and validation layer

‘Slice of Value’

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2. Transition from project to BAU Realising the benefits

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Our new approach…

§ Works in short sprints.

§ Delivers a working solution at the end of each sprint.

§ Engages early and continuously with end users.

§ Introduces new technology early.

§ Fails fast / learns quickly.

§ Fixes time and cost, flex the requirements.

… is loads better!

§ The end solution is readily accepted by BAU team – no more handover problems!

§ Transformation / development team highly motivated and empowered.

§ Instils the right culture between project and BAU.

§ Stakeholders can see regular and measurable progress.

§ Much less likely to over-run and over-spend.

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2. Transition from project to BAU Can this work for me?

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Is this new?

Can it work for big companies?

Can it work for insurance companies?