Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning...

13

Transcript of Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning...

Page 1: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent
Page 2: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

2

Part 1: Assessment and Planning – Thursday, June 25

Part 2: Key Audiences and Messages – Thursday, July 9

Part 3: Executing and Optimizing Your Plan – Tuesday, July 21

Webinar SeriesBuilding Your Fall 2020 COVID Communications Plan

Page 3: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

3

Context

Self-Assessment

New and Revised…Everything

The Basics: Elevated

Q&A

Page 4: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

CONTEXT

Page 5: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

Context: The COVID JourneyInstitutions and students continue to face unprecedented challenge after unprecedented challenge

Transfer to Online

Instruction

Shifting Guidelines

and Dynamics

Build Contingent Fall Plans

Campus Closures

Execute on Fall Plans

On-Campus

Window of Opportunity Virtual

Hybrid

Students

Institutions

Adjust to Online

Learning

Make Grading

Decisions

Re-visit Summer

Plans

Move Home

Evaluate Fall

Plans

Stay the Course

Evaluating Options for Fall

Transfer

Gap Year

Page 6: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

Most students and institutions want the same thing – to be back on campus – but often for different reasons

Students Institutions

More control over student experience

Better infrastructure

Necessary for financial viability

Context: Goals and Motivations

On-campus instructional experience

On-campus social/extracurricular experience

Don’t want to be at home

Page 7: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

Student behavior is the biggest wildcard

Achieving Balance for Safe Return to Campus

Can (and will) students…

- Follow institutional guidelines?

- Forego the social nature of college?

Can institutions…

- Create guardrails and backstops to keep everyone in line?

Page 8: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

8

Non-judgmental review of current communications infrastructure and procedure

Resource: 8 Question Self-Assessment

Designed to bring heightened awareness to potential risks and gaps

Identifies where you can focus your efforts to maximize ROI and mitigate risk

Has your institution differentiated protocols for generalversus personalized versus individualized communication?

COVID has made individualized communication mission-critical to ensure that students read important information and take action when needed

Page 9: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

9

Forms and Waivers

COVID Testing and Tracing

Policies

Facilities

Services

New and Revised…EverythingPreparing for a new normal

Page 10: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent
Page 11: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

Communications Basics, Elevated

Data

Content and

MessagingExecution

Feedback and

Assessment Segmentation

Page 12: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

12

Page 13: Part 1: Assessment and Planning –Thursday, June 25€¦ · Part 1: Assessment and Planning –Thursday, June ... Online Instruction Shifting Guidelines and Dynamics Build Contingent

Parts 2 and 3 of this webinar seriesKey Audiences and Messages – Thursday, July 9Executing and Optimizing Your Plan – Tuesday, July 21

COVID Communications Toolkit: Planning for Fall

The Vine (Current Signal Vine Customers)

If you have feedback or questions, or would like to set up a time to walk through COVID messaging

samples for your team, email [email protected]

Q&A and Additional Resources