Patient Experience: Why does it matter? Sarah Dickie Nurse Consultant.
Parish Community Nurse experience
Transcript of Parish Community Nurse experience
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PARISH COMMUNITY NURSE EXPERIENCE IN NEW ZEALAND.
Loli Mesepa Selau Channing.
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THEME: BREAKING THE CYCLE OF NCD
To break the cycle of NCD in the Pacific Community by leading by example to be full partners in redesigning and advancing health care
and address the challenges of NCD.
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THEME: BREAKING THE CYCLE OF NCD
Pacific peoples:
•have lower rates if higher education system•have lower incomes •live in communities with the fewest economic resources.
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THEME: BREAKING THE CYCLE OF NCD
HOWEVER
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THEME: BREAKING THE CYCLE OF NCD
Pacific peoples are:
•actively involved in their communities •have strong social and cultural resources •strong family ties, church affiliation, and community support
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THEME:- BREAKING THE CYCLE OF NCD
An individual’s identity and well-being are traditionally dependent on family heritage, connections, roles,
and responsibilities. Having a strong sense of belonging seems to reduce the
likelihood that an individual will consider or attempt suicide(Beautrais et al, 2005).
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HISTORY OF PARISH COMMUNITY NURSE IN AUCKLAND- (PCN’S)Based on Faith Parish Nursing Model (ANA) & Church
Programme 90’s
2001-2003 Pilot Programmed at PIC Newton and PIC Tamaki
3 Parish Community Nurses with 30 Churches groups
3 Providers (Tongan Health Society, ProCare and Auckpac PHO)
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HISTORY OF PARISH COMMUNITY NURSE IN AUCKLAND- (PCN’S)Ministry of Health funding helped churches to fund Nutrition and
Physical activity programmes.
2007 Healthy Village Action Zone was launched in Auckland DHB
2009 Community Support Worker role was added to the team
2010 Merging of THS, Ta Pasifika and Auckpac to become
Alliance Health Plus
2012 Enua Ola started in Waitakere DHB
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THE ROLE OF PARISH COMMUNITY NURSES
A unique model of care not provided elsewhere.
The PCN role includes:•Reaching Pacific People that is connected to their faith•Providing some primary care and public health nursing, •BUT an important difference = community- based and not limited by an enrolled population
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THE ROLE OF PARISH COMMUNITY NURSESMain advantages:
•Able to reach individuals and populations who may find it difficult to access health care through traditional routes
•Incorporates spirituality into healthcare
•Fluent speakers in at least one Pacific language
•Strong links to their communities
•Trusted sources of health information
•Facilitates preventive care, early detection and treatment
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POINT OF DIFFERENCE
“Pacific nurses have a strong connections with Pacific communities, have personal understanding of the
cultural the language skills that can positively influence Pacific health outcomes”.
(Southwick et al., 2012)
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POINT OF DIFFERENCENot all Pacific nurses know how to engage with fanau.
They might have the language and the culture but the attitude is missing or they are disconnected from our own people.
Samoan proverb ‘E iloa lava oe I la tu,nofo tautala ma lau savali’
“People can connect to you by the way you stand, sit, talk and the way you walk”
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POINT OF DIFFERENCE
“E iloa oe I lau gagana” Namulauulu Filipo T Reupena (2016)
People know who you are by your language and your family
because your first school started from your parents,
as your first teacher.
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THE ROLE OF PARISH COMMUNITY NURSES
Main disadvantages/challenges:
•Lack of awareness among other providers of the PCN role
•Feelings of professional isolation
•Flexibility to accommodate church priorities
•Recruitment of church member participation
•Difficulties accessing patient records once consent given
•Communicating effectively within the primary care.
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HVAZ AND ENUA OLA VISION
‘Pacific individuals, families and communities achieve quality health
outcomes inclusive of holistic wellbeing’
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HEALTH VILLAGE ACTION ZONE ( HVAZ)
HVAZ Vision
‘Healthy Pacific Community with Access to Quality Health Care’
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HEALTH VILLAGE ACTION ZONE ( HVAZ)
HVAZ Model
Self-determination and community-led development that aims to support Pacific communities
to develop their own solutions to their health priorities.
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HEALTH VILLAGE ACTION ZONE ( HVAZ)
Strength and passion of Pacific church communities and seeks to provide a framework
that will enable better access to quality, appropriateprimary health care services
and health promotion activities.
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MAIN ACTIVITIES
Focus: Nutrition and Physical activity, Smoke free
Health DaysAiga Challenge
Underpinned by a Self Management Framework
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OTHER ACTIVITIES
Guided by the needs of the church communities
Home visitingInterpretation Advocate for the family Navigator of health services
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SUCCESS1. Collaborative partnerships
2. Positive health values – service and caring for others
3. Availability of church services in every community
4. Access to church facilities and health promotion trained members
5. Community-focussed interventions
6. Health behaviour change, and
7. Supportive social relationships and networks
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CONSIDERTAIONS FOR THE PACIFIC REGION
1. Explore the role of the PCN in the Pacific nations
2. Church settings are an effective way to engage Pacific communities
3. A family approach can be achieved
4. Churches in partnership with academic and health organisationsprovide an opportunity to eliminate health disparity