Parimal Unit 1

8/7/2019 Parimal Unit 1

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TOTAL QUALITYTOTAL QUALITY

MANAGEMENTMANAGEMENT

By Mr Parimal ParmarBy Mr Parimal Parmar


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Indian NightingaleIndian Nightingale

Lata MangeshkarLata Mangeshkar


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Master BlasterMaster Blaster

Sachin TendulkarSachin Tendulkar


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Quality And QualityQuality And Quality

ControlControl

InspectionInspection

QualityQuality

CharacteristicsCharacteristics


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InspectionInspection

Objectives of inspectionObjectives of inspection Purpose of inspectionPurpose of inspection

Stages of inspectionStages of inspection

Inspection ProcedureInspection Procedure

Methods of InspectionMethods of Inspection

Drawbacks of inspectionDrawbacks of inspection


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Inspection ObjectiveInspection Objective

1.1. Collect InformationCollect Information

2.2. Sort out poor qualitySort out poor qualityproductsproducts

3.3. Spread good reputationSpread good reputation4.4. Detect source of weaknessDetect source of weakness

& Failure& Failure


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Purpose of InspectionPurpose of Inspection

To distinguish Good Lots/To distinguish Good Lots/pieces from badpieces from bad

To Determine ProcessTo Determine Processchangechange

To see if process isTo see if process isapproaching theapproaching the

specification limitsspecification limitscontdcontd


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ContdContd

To rate of quality productTo rate of quality product To rate accuracy of inspectionTo rate accuracy of inspection

To measure precision ofTo measure precision ofmeasuring instrumentmeasuring instrument

To secure product & designTo secure product & design

informationinformation

To measure process capabilityTo measure process capability


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Stages of InspectionStages of Inspection

Inspection of incomingInspection of incoming

materialmaterial

Inspection Of ProductionInspection Of Production

ProcessProcess

Inspection of finished goodsInspection of finished goods


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Inspection ProceduresInspection Procedures

Floor InspectionFloor Inspection

Centralized InspectionCentralized InspectionCombined InspectionCombined Inspection


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Methods of inspectionMethods of inspection

100% Inspection100% Inspection

Sampling InspectionSampling Inspection


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Drawbacks ofDrawbacks of

inspectioninspectionIt adds to the costIt adds to the cost

Subject to discretionSubject to discretionFatigue & MonotonyFatigue & Monotony

It only separates good from badIt only separates good from badDoesnt prevent production ofDoesnt prevent production of

bad items.bad items.


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QualityQuality

Quality of designQuality of design

Quality of conformanceQuality of conformancewith specificationwith specification

Quality of performanceQuality of performance


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ControlControl

Choose the control subjectChoose the control subject

Choose the unit ofChoose the unit of

measuremeasure

Set Standard ValueSet Standard Value

Choose the sensing deviceChoose the sensing device

ContdContd


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ContdContd

Measure actual performanceMeasure actual performance

Interpret the differenceInterpret the differencebetween actual and standardbetween actual and standard

Take action, if any, on theTake action, if any, on the

differencedifference


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Quality ControlQuality Control

Factors affecting qualityFactors affecting quality

Objectives of QualityObjectives of QualityControlControl

Statistical Quality Control (Statistical Quality Control (SQC)SQC)


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Factors affecting qualityFactors affecting quality

Men, Material and MachineMen, Material and Machine

Manufacturing conditionManufacturing condition

Market researchMarket research

Money in capability toMoney in capability toinvestinvest

..ContdContd


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.Contd.Contd

Management policy forManagement policy for

quality levelquality level

Production method andProduction method anddesigndesign

Packing and transportationPacking and transportationAfter sales servicesAfter sales services


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Objectives of QualityObjectives of Quality

ControlControlTo decide quality standardTo decide quality standard

Check variation duringCheck variation duringmanufacturingmanufacturing

Prevent poor quality to landPrevent poor quality to landup in the marketup in the market


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Statistical QualityStatistical Quality

Control ( SQC)Control ( SQC)

Improvement of QualityImprovement of QualityScrap and rework reductionScrap and rework reduction

Efficient use of men andEfficient use of men andmaterial material ContdContd


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ContdContd

Economic use of materialsEconomic use of materialsRemoval prodn bottle neckRemoval prodn bottle neck

Decreased inspectn costsDecreased inspectn costs

Reductn in cost/unitReductn in cost/unit

Scientific evaluatn of qualityScientific evaluatn of quality

and productnand productnQuality consciousnessQuality consciousness

Reduce customer complaintsReduce customer complaints


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Tools of SQCTools of SQC

Frequency distributionFrequency distribution

Control charts forControl charts formeasurement and attributemeasurement and attribute

datadata

..ContdContd


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contdcontd

Acceptance samplingAcceptance samplingtechniquestechniques

Regression and correlationRegression and correlation

analysisanalysis

Test of significanceTest of significance

Design of experimentsDesign of experiments


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Quality characteristicsQuality characteristics


Quality conformanceQuality conformance

Quality costsQuality costs


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Fit to useFit to use

Quality of purpose orQuality of purpose or

conceptconcept

Quality of specificationQuality of specification


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Quality conformanceQuality conformance

Choice of processChoice of process

TrainingTraining

Adherence to qualityAdherence to quality

programprogram


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Quality costsQuality costs

Quality Costs

Direct Cost Indirect Cost

Failure Costs Preventive costs Appraisal Cost

Internal

External


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Total Quality controlTotal Quality control

BenefitsBenefitsProduct and designProduct and design

Employee moraleEmployee moraleInspection And ManitenanceInspection And Manitenance

Time standard for labourTime standard for labourData for marketingData for marketing


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Reduction inReduction in

Operating costOperating cost

LossesLosses

Bottle neckBottle neck

Deviation from basic costDeviation from basic cost


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ContinuousContinuousimprovement is the keyimprovement is the key

to the futureto the futuresustainability ofsustainability of

successsuccess


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Thank youThank you

There are some questionsThere are some questions

even Google cant answer !even Google cant answer !

Email: [email protected]: [email protected]: 98209 56196Mob: 98209 56196

Parimal Unit 1

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