PaperCut Admin Guide · PaperCut /MJP Released June-2010 confidential. Page 2 1.0 Creating PaperCut...

PaperCut /MJP Released June-2010 confidential.

PaperCut Admin Guide

Institution Name Table of Contents: Page:

1.0 Creating PaperCut “Admin” and “Release” Interface Shortcuts on your desktop

2.0 Accessing User’s Account via the PaperCut Admin Web Interface

3.0 Accessing User’s Transaction History

4.0 Accessing User’s Print History including Refunding student’s transactions

5.0 Accessing Print Release Stations Jobs

6.0 Accessing creating an account in PaperCut for Guest users

7.0 Accessing “Change Password” for Guest users if forgotten password

General Information

PRS/AVS = Print Release Station / Add Value Station ID = Student ID Card. AD = College Active Directory System Guest = Community users Students use their MyAccount Log in Account (AD Username + Password) to print from the workstations and to release a Print Job at the Print Release / Add Value Station (PRS/AVS).

Students use their ID Card ISO# (No Password required) to access the (PRS/AVS), or students may choose to enter their College AD Account (Username + Password) when adding funds by the means of cash or when releasing a Print Job. Students use their ID Card ISO# to make copies at the Copier VCC and their Username and Password when using the new VCC Alphanumeric Unit. Faculty/Staff use their MyAccount Log in as their P2P Account (AD Username + Password) to print from the workstations, however the ID Card ISO# is not included in their staff account therefore staff members must log in to the (PRS/AVS) using only their username and password to add funds to their accounts. Guests use their College Active Directory Account (24 hrs Account) to log in any college workstation and

create a P2P-Print Account using the PaperCut Web Interface.

The PaperCut Guest Registration Interface may also be accessed from anywhere on the network by opening any internet

browser and typing the following URL


1.0 Creating PaperCut “Admin” and “Release” Interface Shortcuts on your desktop

From the Staff Computer open any internet browser to access the PaperCut Admin Web Interface and

type: https://papercut.example.edu:9192/admin

Step 1

Step 1

Click Go

Click on ‘File’ on the top left corner of

the command tool bar, scroll down to

‘Send’ and select ‘shortcut to

Desktop’.

Step 2

Step 1

https://papercut.example.edu:9192/admin


2.0 Accessing User’s Account via the PaperCut Admin Web Interface

Staff members must be

included in the access

level group in the

PaperCut System to be

granted access to the

admin web interface.

From the Staff Computer staff members double click on the PaperCut Admin Interface Shortcut.

Staff Members Log in using their College Active Directory Username and Password.

Step 1

Step 1

Step 2

Step 1

Click Login

Staff Member enters the User’s Username or the user’s ISO # in the Quick Find Field and clicks the ‘Go’

Enter User details to

search. i.e. UserName

john.smith001

or Card ID:

6029220016356897

Click Go

Step 3

Step 1 Staff Members click

on the Link Show

Filter to refine

search.

FYI


All displayed information is “View-Only.” Staff members don’t have access to modify any information

displayed on this Screen.

Document

Name

User Full

Name

Enable/Disable

User printing

User Balance

Restricted Users,

Allow to print only if Balance>0

User group in

PaperCut

User Card ID


3.0 Accessing User’s Transaction History

4.0 Accessing User’s Print History including Refunding student’s transactions

Click Transaction

History

After finding the user and access the User’s Account; staff members click on the ‘Transaction

History’ Tab to view transaction details for a specific user.

Date when user

transaction occurred Identifies who performed

the operation

Start Balance before

each transaction

Affected balance after each

transaction is completed

It describes the type of transaction:

i.e. refunds, printer/copier usage,

funds added or admin actions such

as manual adjustments, etc.

Click Job

Log

After finding the user and access the User’s Account; staff members click on the ‘Job Log’ Tab

Step 1

Step 1

Step 2

Step 1

Click

Refund Printer where user

transaction occurred

Number of pages for

the user print job

Step 1

Step 1


Click

Refund

Step 3

Step 1

Staff member may

enter a comment for

the user refund

Confirmation that the

refund transaction

was successful

After a refund transaction the System displays a confirmation message for the refunded job

User’s transaction may be refunded only once, the refund link for a refunded transaction becomes

disabling once a transaction is successfully refunded.

Staff member may

view details of the

refunded transaction

Staff member may

edit the refunded

transaction comment


5.0 Accessing Print Release Stations Jobs

Staff Members may use this option for different goals:

*View/Print a print job for a student if he/she has trouble logging into the PRS.

*Cancel a print job if it is corrupted or it is preventing other print jobs from being released.

Note: Print jobs printed using this option will be charged to the user who sent the job, jobs

are released to the PRS Printer and the User’s Account reflects the transaction charges.

Click

Printers

Step 1

Step 1

Click Jobs

Pending Release

Step 2

Step 1

Apply filter to search

by Username or by

Printer Name


6.0 Accessing creating an account in PaperCut for Guest users

Staff member may

select individual

printers from the list

Click Print or

Cancel

Step 3

Step 1

Only staff members (Supervisors and Directors) with P2P Access Level to perform this operation may

have access to create a guest account using this option via the admin web interface.

Note: Guest users can create their own P2P print account via the registration link at the workstation.

Click Create

Internal User…

Cancel

Step 1

Step 1


Click Register

Step 1

Step 1

User full name:

Not unique field

Username: Unique field

and prefixed with “P2P-“

to avoid conflict with

student accounts

User e-nail: helpful as

the system sends an

e-mail with the new

account information

Password: Not unique

field, alphanumeric. 4

characters minimum

Identity number:

6 digits minimum

System successfully created

guest account. Guest Account

is ready for immediate use.

System sends an e-mail to the registered guest user e-mail account for future reference when

searching for account details.

The PaperCut Guest Registration Interface may also be accessed from anywhere on the

network by opening any internet browser and typing the following URL:


7.0 Accessing “Change Password” for Guest users if forgotten password

Only staff members (Supervisors and Directors) with P2P Access Level to perform this operation may

have access to change a guest account password via the admin web interface if user forgets original.

Note: Guest users can change their print account password via the user web interface

Enter User details to

search. i.e. UserName

john.smith001

or Card ID:

6029220016356897

Click Go

Step 1

Step 1

Staff Members click

on the Link Show

Filter to refine

search.

FYI

Click Change

Password

Step 2

Step 1


Click Change

Password

Enter guest user new

password.

Note: Guest user may

access the user web

interface using this

password and change it

to a more secure one.

Step 3

Step 1

System successfully updated guest

account password. New password is

ready for immediate use.

PaperCut Admin Guide · PaperCut /MJP Released June-2010 confidential. Page 2 1.0 Creating PaperCut...

Documents

Transcript of PaperCut Admin Guide · PaperCut /MJP Released June-2010 confidential. Page 2 1.0 Creating PaperCut...