Panchdeep Insurance Revenue 2.0

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    ESIC

    Pragati (Insurance)

    Revenue

    December 12, 2013 1

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    Introduction- Revenue

    Revenue mainly comprises of

    Monthly Contribution & Live List

    Action on Defaulters

    Inspection & Survey

    Pre-Implemention Survey & Implementation

    Other processes which are also captured are

    BIFR

    Write Off Process

    Winding-up process

    Specific interface with other modules are mentioned in the respective

    processes. However, HRMS would be a common interface across Insurance

    Module.

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    Introduction

    Employers have to remit the contributions on a monthly basis to ESIC. This

    includes 1.75 % of Employeesand 4.75% of Employersshare adding up to 6.5 %

    of the monthly wage of the Employee.

    The Employer upon accessing Form 6 online, selects the month for which payment

    is being made. Upon doing so, the details of the Employees are furnished (based

    on Form 3). Thereafter the Employer has to only fill up the wage details of eachEmployee. This form may also be used in lieu of CCP.

    Contribution details are calculated based on the number of days worked and total

    wages paid.

    Upon submission of the details in Form 6, a challan may be generated for the

    total/partial amount of contribution. On submission of the challan, a unique challan

    number is generated. A facility to print the challan is also provided. Using this procedure monthly contributions can be tracked on a monthly basis and

    the process of submission of RC shall not be required after IT roll-out.

    On the basis of the Contributions received, Live List will be generated

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    Entry Triggers

    Employer is registered with ESIC

    Submission of Form 6

    Monthly contribution becomes due

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    Workflow

    Employee details are

    populated

    Employer Logs in

    the portal

    Selects the month for which

    contribution payable

    Employer fills details of no. of days

    worked & wages

    Total Contribution

    amt determinedChallan generated

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    The Process

    Employer Login

    Logs in using the User

    Id and Password

    Monthly Contribution

    Form 6 format is available online

    Offline filing of Monthly Contribution details is also

    possible (e-formswhich can be downloaded, filled offline

    & then uploaded )

    OR upload of contribution data using CSV format

    Generate the challan based on Form 6

    Deposit the challan with the BankGenerate Live List

    Employer selectsthe month

    Employer

    Live List

    Checks if IP is

    Eligible for Medical

    Benefit

    HIS

    Challan Updation

    Updates challan deposited date.Updates corresponding Challanwith Challan credited date andamount.Receipt Voucher will be generatedand considered in books of account.

    Receives

    Challan & Bank

    statement

    F&A

    Reconciliation and Realization

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    Exit Triggers

    Inspection of the Employers defaulting on payment of contribution as well as

    those paying on time is scheduled.

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    When the Employer is exempted, he is not required to remit Monthly

    Contribution

    IPs making contributions under rule 60 & 61

    Medical benefits are provided to insured person who ceases to be in an

    insurable employment on account of permanent disablement on payment ofRs.120 per annum.

    Medical benefits to retired insured person on payment of Rs.120 per

    annum.

    Exception Process

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    Process related Reports

    Live List

    List of ESB/TDB Cases

    List of IPs under Rule 60/61

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    Screens

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    Interface

    This module will have interface with

    F&A

    When the challan is submitted, a unique challan number will be generated.

    This number will be used while remittance.

    In case of cheque bounce, F&A will intimate the details of the bounced cheque

    for Actionon defaulter/ Recovery.

    HIS

    All the IPs eligible for Medical Benefit will be provided through the LiveList.

    While availing the Medical Benefit, HIS will be able to check eligibility for Cash

    Benefit.

    In case of Super Speciality benefit, eligibility criteria can be checked.

    Portal

    Employer should be able to login using Internet

    Access to Form 6 & Challan should be available for the Employer.

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    MIS Reports

    Following MIS Reports can be generated

    Monthly Contribution received

    Region-wise contribution received

    No. of Defaulters

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    Every month the defaulting Employers are identified. Employer who fails to make

    complete contribution for the month before 21stof next month is treated as defaulter.

    If an Employer makes payment for defaulted period, then the employer is removed from

    the Defaulter list. Interest and Damages will be charged to the employer as per the

    case.

    Employers will be marked to Initial Defaulter list if Employer defaults up to 3 months. 1st

    , 2ndand 3rddefault notice letters are sent to the employer for 1, 2, 3 months default

    respectively.

    If Employer continues to default and has defaulted for 4 months, then Employer will bemarked as Main Defaulter. Once Employer is identified as Main Defaulter following

    actions are undertaken simultaneously:

    C-18 ad hoc or C-18 Actual is issued (C-18 Adhoc is issued if Monthly Contribution Details are not

    available for defaulting periods else C-18 Actual is issued)

    The Employer is marked for Inspection.

    SCN against the employer is sent to JD(I/c)/RD for approval.

    If C-18 Adhoc is issued Employer is called for Personal Hearing(PH)

    Revenue Branch if receives the Inspection report(IR) then issue C-18 Actual if IR is conclusive.

    Employer will be issued C-18 Actual/Speaking Order/Exparte Order as per outcome of PH.

    Recovery certificates are created if Employer defaults to clear dues within 15 days of

    issue of C-18 Actual, Speaking Order or Exparte order.

    Employer Defaults in Self-certificate submission, then employer is marked for

    inspection.

    Introduction

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    Entry Triggers

    Monthly contribution is not paid/partially paid

    Self Certificate is not submitted on time

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    Simultaneously

    Personal Hearing

    Workflow

    Main Defaulter List

    Inspection Show CauseNotice

    C-18Adhoc/Actual

    Employer defaults monthly

    Contribution payment

    Initial Defaulter list

    C-18 (Adhoc)

    Only for C-18Adhoc

    C-18 ActualSpeaking

    OrderEx-parte

    Order

    Default Notices

    DefaultedMore than 3 months

    Employer defaults Self-

    Certification

    Sanction Memoto Legal Dept

    if no validexplanation from

    employer

    Recovery Certificates

    if payment not done within 5 days of issue

    If Employer didntco-operate during

    Inspection

    As per InspectionReport findings

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    The Process

    Inspection

    Inspection Report is available for the Inspector to

    submit Report

    Intimation to Inspection Division sent

    Employer

    Recovery

    Recovery Certificates are available to the Recovery

    Officer in-charge for the area

    Intimation to Recovery Officer

    Employer

    Revenue Branch

    Officer

    Inspector

    Recovery Officer

    Revenue Branch

    Generation of Default letter (notices) /C-18 Adhoc/C-18

    Actual/Speaking Order/Exparte Order/C-18(i)/D-18 ,Recovery Certificates

    User to edit and save the notice/letter in the system.

    Above notices/letters are also sent via email if Employer

    email-ID is available in the system.

    Recovery Certificates are sent to Recovery off icer for

    further action.

    Initiate action as per Inspection Report.

    Issues Default Notice LetterIssues C-18 Adhoc

    Issues C-18 Actual

    Issues Speaking Order

    Issues Ex-parte Order

    Issues C-18(i)

    Issues D-18

    Issues C-19, C-19(i), D-19 (Recovery Certificates)

    Employer defaults in Monthly

    contribution

    Employer defaults self-certification

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    Exit Triggers

    Employer remits the arrears of Contribution and Interest and Damages and

    employer is removed from Defaulters list.

    Sanction Memo is issued against the Employer and sent to the Legal Branch

    for Legal Proceedings against the employer OR Sanction Memo is dropped

    against the Employer.

    Recovery Certificates are issued against the employer

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    Process related Reports

    C-18 Adhoc Report

    C-18 Actual Report

    Speaking Order/Exparte Order Report

    C-18(i) and D-18 Report

    Initial Defaulters Report

    Main Defaulters Report

    SCN issued Report

    Sanction Memo Report

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    Interface

    This module will have interface with

    Legal

    Upon issue of a Sanction Order, the same will be sent to Legal Branch for Legal

    proceedings

    F&A

    Payments towards arrears

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    Screens

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    Screens (contd)

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    Inspection ensures proper compliance of the provisions given in the ESI Act. The

    inspection of factories and establishments is one of the most important activity inESIC and is carried out by Insurance Inspectors.

    When an investigation of a Unit takes place after the successful registration of the

    Unit under ESIC, it is called Inspection.

    When an investigation is conducted to determine if the Unit is coverable under ESIC,it is termed Survey.

    Short Inspections are inspections conducted to determine the contribution details and

    to check if all the Employees eligible under ESIC are covered

    Test Inspections are inspections conducted on an already Inspected Unit and servesas a quality check on Inspections. It is usually done by Test Inspecting Officers

    appointed by the RD or JD I/C.

    Introduction

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    Entry Triggers

    Survey is conducted upon a 3rd party reference or by an Inspectors own

    initiative

    The reasons for Inspection are:New Employer registrations

    Closure of Units

    Non-payment of Contribution

    Random checks on complying Employers

    Employers identified in Periodical Survey RegisterExamination of complaints received

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    Workflow

    Inspection conducted by Inspector

    Inspection

    Observation Note

    Inspection Report

    Scrutiny of Inspection Report by DA

    of Revenue Branch

    Action taken based on IR

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    Report Scrutiny

    Same Report Screen is available for the DA to

    Scrutinize the IR

    If the DA finds discrepancy in report requests

    clarification from II.

    If the DA approves the report and discrepancies found

    with Employer necessary action is taken.

    Verifying and validating the Report

    The Process

    Insurance Inspector

    Sends intimation to the Employers about

    the date of Inspection

    Prepares list of

    Inspections to be

    conducted

    Inspection of Unit

    Insurance Inspector conducts the inspection

    Prepares Inspection Observation Note and submits to

    employer

    Submits re-captures Observation Note and Inspection

    Report online

    If Inspection could not be performed on specified date,revises date /issues Annexure A, B or C

    Employer provides

    documents needed

    for Inspection(manual)

    Inspector

    Dealing Assistant

    Employer

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    Exit Triggers

    After approval of Survey Report, Employer code is generated and requested

    to submit Form 01 online if found coverable

    Upon update of FDC, C-18 ad hoc may be issued to recover contributions

    as per the revised dates

    C-18 actual is issued and rest of the action on defaulters is initiated

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    Process related Reports

    Inspections conducted by Insurance Inspector

    Pending at the beginning of the month

    Added during the month

    Dealt during the month

    Pending at the end of the month

    Inspection reports received & dealt by DA

    Pending at the beginning of the month

    Added during the month

    Dealt during the month

    Pending at the end of the month

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    Inspection & Survey - Interface

    Legal

    Upon issue of a Sanction Order, the same will be sent to Legal Branch

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    Inspection & Survey - Screens

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    Inspection & Survey - Screens

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    Pre Implementation survey is the survey done to assess an area for implementationof the ESI scheme.

    Based on the initial information gathered, a survey is conducted to gather the details

    of the coverable Employers, Employees and the nature of Industries in a particular

    center.

    The Head Quarters office, P&D branch prepares and circulates the phased program

    annually on the basis of proposals received from the RD/State Government.

    Based on the survey report medical arrangements and arrangements for banking,

    cash disbursement and registration are finalized.

    Once approval from Ministry of Labour is received and draft notification is published

    in the Gazette, Employer Registration is initiated from the date of Implementation

    Introduction

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    Entry Triggers

    Regional Office gathers information of areas where there is a concentration

    of industries.

    Decision to conduct pre-implementation survey (PIS) is made on the basis of

    information gathered by the Regional Office.

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    Workflow

    Registrationof Employers

    begin

    Areas identified as

    not covered

    PIS conducted; proposal requested for from

    identified State Governments

    Annual phase program is prepared; State Govt..

    Requested to make arrangements for medical facilities

    Draft Notification & Confirmation of facilities received

    at HQ; Cost estimate requested from Actuarial

    Approved by IC and

    forwarded to Ministry

    of Labour

    Notification in

    Gazette

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    Actuarial

    Details of the basis of the financial implication arrived

    by the Actuarial Branch and sent to Head of Planning &

    Development

    Analyses the viability

    The Process

    Regional Office

    Identifies Area for Survey

    and assigns tasks to Insurance

    Inspector

    Interacts with State Government to

    get proposal for medical

    arrangement

    Makes arrangement for cash,

    banking & registration. Prepares

    Draft Notification

    P&D branch Head Quarters

    Compile Annual Phased Program for Implementation

    Requests State Governments to send proposals for

    Medical arrangements

    Request for Cost Implications from Actuarial Dept.

    Forward recommendations to IC for approval along with

    Draft Notification and details of arrangement made

    Coordinates with State Govt. Regional

    Offices & Actuarial Dept to consolidate

    arrangements for Implementation

    Regional OfficeCoordn .branch Officer

    P&D Head Quarters Officers

    Actuarial Officers

    Insurance Commissioner

    Approves an area for

    Implementation

    Forwards to Ministry of Labour for

    Govt. approval and publication in

    gazette

    Insurance Commissioner

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    Exit Triggers

    Employer & Employee registration

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    Process related Reports

    Notification Register

    Pre-Implementation Survey Report

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    Interface

    Actuarial

    Financial Implication is calculated for Proposed Implementation

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    MIS Reports

    Following MIS Reports are generated

    Target Vs Actual Implementation

    Pre-Implementation Survey &

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    Pre Implementation Survey &

    Implementation- Screens

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    Thank You