Panasonic Communications Solutions Group Why Panasonic?
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Transcript of Panasonic Communications Solutions Group Why Panasonic?
Panasonic Communications Solutions Group
Why Panasonic?
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Panasonic – A Household Name
The 47th largest company in the world
We spend $5 billion annually on research and development
We design, build and sell over 14,000 products worldwide
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Panasonic – A Commitment to R & D
The World Intellectual Property Organization,
which tracks the number of patent applications
filed around the world, reported that Panasonic
ranked Number 1, as the world’s top filer for
patent applications in 2007.
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Panasonic Small Business Telephone Systems Market Share – North America
Panasonic Is #1
● The Market Leader in Small Business Telephone Systems (2-40 extensions) for North America #1 market share in 2009 - 2011 (1)
● #1 Choice of Integrators Eight Years in a Row Custom Electronics Industry’s Top 100 Integrators
Rank Panasonic Business Phone Systems Well Ahead of Competing Brands at 66% of respondents (2)
● “Panasonic was a dominant force in the North America small PBX market handily leveraging the company's favorable brand recognition on electronic products” according to Eastern Management Group (3)
(1) T3i Group (sum of key/hybrid, PBX and converged business telephone systems)(2) CEPro Magazine’s CEPro 100 Brand Analysis, published June 2011 by EH Publishing (3) “2010 PBX Sales in North America Grew 16 Percent”, by Eastern Management Group, published by nojitter.com
26.7%
11.9% 11.2% 10.6% 9.8% 8.5%
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14%
13%
8%7% 7%
6%5%
3% 3%2% 2%
1% 2% 1%
26%
15%
13%12%
7%6%
5% 5%4%
3% 3%2% 2% 1% 1%
21%
2009 2010
WORLD CORDED PBX/IP PBX MARKETManufacturer Market Shares, by Volume, Extensions Sold, Below 100 (excl Micro PBX)
Panasonic Is #1
According to MZA Ltd., The World PBX/IP-PBX Market Competitive Environment 2011, published July 2011
Panasonic Small Business Telephone Systems Market Share – Global
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Legacy of Enhanced Communications Solutions
Manufacturing communications products since 1986
U.S.-based engineering team, plus in-house
technical support
Produced over 100 million phones
Design, Engineer, and Manufacture 80%
of Components
ISO9001 Certified Factories
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BTS Low Failure Rates – Comparison Chart
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A Commitment to Environmental SustainabilityA Commitment to Environmental Sustainability
ISO 14001 Certified
Lead-Free Production Process
Leaders in the eco movement since 2003
RoHS Compliant (Restriction of Hazardous Substances)
ISO 14001 Certified
Lead-Free Production Process
Leaders in the eco movement since 2003
RoHS Compliant (Restriction of Hazardous Substances)
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Answering the Callfor the Business World
Backwards-compatible technology provides businesses with the flexibility to grow at their own pace
Leading Provider in North America (< 40 Exts) Business Phone Systems market (full year 2009 and 2010)*
Total Solutions for the Small Office: Print, Fax, Phone, IP Camera, Digital Signage
Best in Class Wireless Solution
Dedicated to the development of core technologies
* Per T3i Group (sum of key/hybrid, PBX and converged business phone systems)
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Panasonic – Focused on the Customer
Customer-driven product development Rapid response to engineering issues Problem resolution to the component level Guaranteed rollout schedules Long-term parts supply, product lifecycle and
service and support One point of contact for
quality and support
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Solutions Provider for some of the World’s Most Successful Companies
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Panasonic – Best-in-Class Technical Support
• Access to Priority Technical Support from Experienced and Professional Panasonic Qualified Support Specialists
• Priority Technical Support and placement in queue for qualified Silver, Gold, Platinum & Diamond Dealers
• Priority support for Panasonic VoIP solutions (Configuration Support – Pre-installation)
• Troubleshooting Solution and Product Support for complex IT environments
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Panasonic – Best-in-Class Technical Support (Continued)
• Significant Technology Investment for Online Knowledge Base and Call Logging and Tracking Systems
• Streamlined support processes being implemented, improved service levels
• Access to Btsdealer.com for Online Diagnostic Tools, Software, Tech Notes, Manuals, Webinars and Product Information
• Average # Calls Taken by Metal & Diamond Dealers: 590 per month YTD 2008
• Average Wait Time for Metal & Diamond Dealers: 13 mins YTD 2008
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Dedicated to providing the Best Customer Experience
Product Is Sold Through Distribution
Master Distributors and Systems Integration
300 Contract Integrators and Over 2000 Certified Dealers
Sales Engineering Supports Field Sales. Problems Are Escalated to Headquarters, Engineering Team or Factory Engineers.
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Panasonic Business Solutions – A History of Innovation
1010
16-port to 1024-portConverged IP PBX
and Voice Mail
2003-20083x8 / 6x16 / 12x32 /
336-portAnalog PBX
1986-199116-port to 512-port
ISDN Digital PBXand Voice Mail
1992-1996
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Launch Schedule – BTSModel Name
Small & Residential
Medium
Large
TDA100/200TDA100/200
TDA50TDA50
MPR V. 5MPR V. 5
MPR V. 5MPR V. 5
July
March
January
TDE100/200TDE100/200
2008
December
NCP1000NCP1000
October
TDE600TDE600
SLC24 (KX-TDA6178), 8-Ch DECT Cell Station (KX-T0158)ESVM4 on OPB3 (w -Music improvement, KX-TDA0194)NT300 Compatibility w/IP EXT16
Same as TDA600
IT / Server LookingPure IP-PBX
8-Ch CS (KX-T0158, ESVM2 card (w -Music improvement, KX-TDA5194) DISA-AA /Queuing MSG, High Density CS
MPR V. 5MPR V. 5
TDA600TDA600
TAW848TAW848
KX-NT700KX-NT700
MPR V.2(Ver. 1.1)
MPR V.2(Ver. 1.1)
April
DECT Wireless (KX-T0155, T0158, TD7685, TD7695)ESVM4 on OPB3 (w -Music improvement, KX-TDA0194)DISA-AA /Queuing MSGSupport NT300 w/ IP EXT16
Communication Assistant
NCP500NCP500
February
SIP Trunk
OctoberIP Conf.SP-Phone
TD7696TDA0156TD7696
TDA0156
November
DECT WirelessTD7696 : New DECT Wireless Handset w/ IP54 standard and shock resistance.TDA0156 : 4ch Cell Station with Interface (TDA0144)
TD7685/7695T0155
TD7685/7695T0155
AprilPhone Assistant
June
Ver.1.7Ver.1.7 256 clients, Voice Mail Assistant
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Panasonic PBX Portfolio – a Winning Strategy
Model Name
Small
Medium
Large
TDA100/200TDA100/200
TDA50TDA50
2009 -2007
X7/S8
MPR Ver. 4.0MPR Ver. 4.0
TDE100/200TDE100/200
2008
IP Enhancement w/New MPR CardDHCP ClientSNMPSVM function
TDE600TDE600
4Q
Pure IP-PBX
X5/S6
IP-EXT4
TDA600TDA600TD500
TAW848TAW848
TA824TA824X6/S7
4-VM PortVer. 3Ver. 3
X5/S6CSLC16
MPR Ver. 4.0MPR Ver. 4.0
X5/S5
ICD Group Log when Answer
IP-EXT4
X5/S5
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Desk Phone and Voicemail Portfolio
CATEGORY 2007
Voice Mail
DPT
Wireless
2009 -
APT
T7600 Series
T7700Series
TD7690/TD7680
-Scheduled Back-up
NT136
Ver.2
System Telephone
IP-PT
TD7896
NT265
2008
TVA50/200X6/S7
T7667
NT300 Series
TD7694/TD7684
X7/S8
X7/S8
Firmware Update for TDE
TD7695 /TD7685S3
S11
2.4G
US DECTCompact / Standard
Ver.2.1
- VM Assistant
T0141/TDA0142 T0151/TDA0152
T0155/T0158
TD7690
Compact / Low price
DPT 2ch / CSIF 3ch
DPT 2ch / High Density 8ch
IP 8ch
X11/S12----->A2/X3
Under study
WiFi soft-phoneFor PDA
WiFi soft-phoneFor PDA
Multi-site support
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Panasonic – NetCam Market Leadership
Source: NPD, Retail & DMR Channels, Dec 2007
Netw ork Camera Market Share(U ni ts)
Panasonic29%
Axis20%
D-Link
15%
Links ys33%
Sony
2%
Toshiba1%
Netw ork Camera Market Share(Dol la rs)
26%
Ax is41%
D-Link
11%
Linksy s
14%
Sony
5%
Toshiba
3%
Panasonic
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Panasonic – NetCam Transition (Residential)
$50
$100
$150
$200
$250
$300
$350 Pan/Tilt
C131A: $299• Wireless• MPEG4 • Pan/Tilt
C30A: $299• Wireless• Pan/Tilt
C111A: $199• MPEG-4• Pan/Tilt
C10A: $199• Pan/Tilt
C1A: $99• Basic Fixed Camera
C101A: $129• MPEG-4• I/O for Integration• ProprietaryPoE
C121A: $199• Wireless• I/O ports for integration
C20A: $199• Wireless
Outdoor
Fixed
C160A: $299• Outdoor• Sensor Light • Proprietary PoE
C140A: $199• Outdoor• Proprietary PoE
20072006 2008 2009
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Panasonic – NetCam Transition (Box Commercial)
$400
$500
$600
$700
$800
$900
$1,000
2009200820072006
M511A: $599 • MPEG-4• Power Over Ethernet
M531A: $899 • Outdoor• MPEG-4• Power Over Ethernet
M371A: $1099 • Outdoor• Wireless
M331A: $899• Outdoor
M515A: $799• Megapixel• MPEG-4• Power Over Ethernet
M311A: $599• Basic Model
Pro-Line
Outdoor
$999
$499
$799
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Panasonic – NetCam Transition (PTZ Commercial)
$600
$700
$800
$900
$1,000
$1,100
$1,200
$1,300
$1,400
$1,500
$1,600
200820072006
PTZ
E481A: $1499• PoE
M580A: $999• SD Card• 21x Zoom
M581A: $1399• PoE• 21x zoom • SD Card
$1299
$1249
M381A: $1499• 2 Way Audio• 21x zoom• SD Card
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Panasonic – NetCam Transition (Dome Commercial)
$200
$300
$400
$500
$600
$700
$800
$900
$1,000
2009200820072006
Varifocal Pan/Tilt
M527A: $899• 2.3x Auto Varifocal • Rotation / Tilt• Wide Angle
Fixed Dome
M403A: $649 • Power Over Ethernet• SD Card recording
M547A: $1,099• Outdoor • 2.3x Auto Varifocal • Rotation / Tilt
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