Panamax | #1 in power protection

Owner’s Manual

M7500-PRO

POWER FILTRATION AND REGULATION ACTIVE HIGH CURRENT GROUNDISOLATION

ACTIVE

BANK 1 ON BANK 2 ON BANK 3 ON BANK 4 ON BANK 5 BANK 5

HC 1 ON HC 2 ON

BRIGHTNESS

PRESS: METER SELECT

Home Theater Power ManagementAUTO

1690 Corporate Circle, Petaluma CA 94954 • www.panamax.com

MODEL: M7500-PRO

Thank you for purchasing this MAX® 7500-PRO

Home Theater Power Management! You now own

one of the finest line conditioning, regulating and

power protection products on the market today.

Over 30 years of power protection experience and

more than 15 years of Audio/Video noise filtra-

tion experience were utilized during the develop-

ment of this model.

The MAX® 7500-PRO has been specifically engi-

neered to enhance the performance and life

expectancy of high-end Audio/Video entertain-

ment gear. The combination of our sophisticated

power conditioning and the world’s finest power

protection has resulted in an Audio/Video power

center that meets the power quality needs for each

piece of equipment in your entertainment system.

This is truly a Firewall for Noise™! With power

this clean, your audio/video or home theater sys-

tem will finally be able to perform up to its full

capabilities. Performance alone makes this a

world-class product but we didn’t stop there; its

styling complements and completes even the

most sophisticated Audio/Video showcase.

MAX® 7500-PROHOME THEATER POWER MANAGEMENT

INS7500_EN REV. D 9/07

1 - MAX®7500-PRO

1 - RJ-11 telephone cable

2 - Coax cables for satellite TV, cable TV,and/or antennas

2 - Rack ears w/ screws for rack mounting option

Important Safety Instructions......................................1

Introduction.................................................................2

Connection Diagram....................................................3

Feature Overview.........................................................4

Feature Details

Analog Voltmeter & Ammeter.................................5

Convenience Outlet................................................5

Diagnostic Lights...................................................5

Sequential Startup/Shutdown................................5

High-Current Outlet Bank......................................5

Isolated/Regulated Outlet Bank..............................5

Regulated Outlet Banks 1 and 2.............................6

Convenience Lamp................................................6

Voltage Sense Triggers.........................................6

Isolation Transformer Circuit Breaker.....................6

Coaxial Line Protection..........................................6

Telephone Line Protection......................................7

AC Surge Protection..............................................7

AVM (Automatic Voltage Monitoring) Protection............7

Automatic Over & Under Voltage Protection..........7

Technical Specifications...............................................8

RS-232 Command Specification...........9, 10, 11, 12, 13

Troubleshooting........................................................14

Warranties.................................................................15

TABLE OF CONTENTS

USA & Canada (800) 472-5555 • (707) 283-5900 • Fax (707) 283-5901

1 - LED convenience lamp

1 - IEC 320, 120V/15A detachable power cord

1 - Rack mount blank

BEFORE YOU BEGINIn addition to this owner’s manual, items included with the MAX® 7500-PRO package are:

Please verify that you have received all these items. If not, contact Panamax.

M7500-PRO

POWER FILTRA

Home Theater Power Management

If the M7500-PRO is installed in a rack, this “blank” must be installeddirectly below the M7500-PRO to ensure proper ventilation.

1© 2007 PANAMAX, INC. All Rights Reserved.

PANAMAX, the Panamax logo and MAX are registered US trademarks of Panamax. ACRegenerator, Firewall for Noise, Protect or Disconnect and SignalPerfect are trademarks of PANAMAX.

SIDACtor is a registered US trademark of Teccor Electronics, Inc. TiVo is a trademark of TiVo, Inc.

MODEL: M7500-PRO

IMPORTANT SAFETY INSTRUCTIONS1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. WARNING: Do not use this apparatus near water. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. If the M7500-PRO is installed in a rack, this“blank” must be installed directly below the M7500-PRO to ensure proper ventilation.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9.Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A groundingtype plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fitinto your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from theapparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supplycord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does notoperate normally, or has been dropped.

13. Where the power cord is used as the main disconnect device, the disconnect device shall remain readily accessible.

14. This device must be connected to a main socket outlet with a protective earthing connection.

MAX® 7500-PRO Home Theater Power Management Owner’s Manual

M7500-PRO

POWER FILTRATION AND REGULATION ACTIVE HIGH CURRENT GROUNDISOLATION

ACTIVE


HC 1 ON HC 2 ON

BRIGHTNESS

PRESS: METER SELECT

Home Theater Power ManagementAUTO

2

Your Audio/Video components are constantlybeing bombarded by electromagnetic interfer-ence (EMI) and radio frequency interference(RFI) through their power cords. This contam-inated power can affect analog and digitalequipment and will degrade the overall per-formance of your entire system. Digital com-ponents can also introduce noise on their ACpower lines, which can interfere with the per-formance of analog components. Commonsymptoms of contaminated power includepops, hisses, hums, visual artifacts, etc. Mostpower filtering devices will remove some ofthis interference but don’t provide a compre-hensive solution to the problem.

The MAX® 7500-Pro’s Power Filtration Systemis the Complete Solution!

Digital Source Components or DisplayDevices:The heart of the MAX® 7500-Pro is a 720 VA,Isolation Transformer that provides power totwo outlet banks for your digital source com-ponents or displays. AC Regeneration throughelectromagnetic coupling between the primaryand secondary windings of the transformerallows only clean, pure AC power to reach yourequipment. None of the EMI/RFI contamina-tion gets past the isolation transformer! Inaddition, any noise generated by your digitalsource components is isolated and preventedfrom reaching the rest of your equipmentthrough their power cords.

Two different power modes, Isolated orCommon Ground, are available as output fromthe isolation transformer. These are selectedwith the front panel Ground Isolation pushbut-ton. The outlet banks (3 and 4) of the isolationtransformer utilize GFCI outlets to safely per-form this function.

In the Common Ground mode, the ground pinof each outlet on banks 3 and 4 is connected toground, as is the center tap of the isolationtransformer. This gives you Balanced Powerwith a common ground reference.

In Isolated ground mode, the ground pin ofeach outlet on banks 3 and 4 is connected tothe center tap of the isolation transformer, andis isolated from the common ground. Thisgives you Balanced Power with GroundIsolation to help eliminate annoying groundloops in your system.

Analog Components:Two banks of independently filtered outlets(banks 1 and 2) are designed for your analogcomponents. These outlet banks utilize“Balanced Double L” filter circuits which arefar superior to any other design in filtering outall forms of electromagnetic and radio fre-quency interference in both common and nor-mal modes. Cross-contamination betweenyour components is also eliminated with thisdesign.

High-Current Components:One bank of individually switched outlets(bank 5) specifically addresses the uniquepower requirements of current hungry compo-nents such as amplifiers and powered sub-woofers. These components rapidly drawlarge amounts of current to replenish theircapacitors after thunderous bass notes. Lineconditioners that utilize coils (inductors) inseries with the AC power line can “choke” offthis large in-rush current, thereby reducing theamplifiers’ ability to operate at peak perform-ance levels, resulting in a flat, dead sound.The MAX® 7500-Pro’s high-current outlets arefed by noise filtration circuitry that does notutilize coils and provides full, unimpededpower for your amplifiers and powered sub-woofers.

Other Convenience Features Enhance theFunctionality:Although the MAX® 7500-Pro’s functionalityrevolves around regulation, noise filtration andpower protection, many other exciting featuresenhance your overall entertainment experi-ence, including:

• An analog, backlit voltmeter indicates the ACline voltage coming into your system.

• An analog, backlit combination meter in onemode shows the actual current draw of all yourconnected components, giving a visual refer-ence as to how your system is functioningunder a variety of conditions. In the secondmode it indicates the regulated voltage outputon banks 1 through 4.

• A front panel pushbutton controls the displayof the combination meter, toggling between“Volts Out” and “Amps In”

• A front panel auto-brightness function thatwill dim all of the front panel LED’s wheneverthe lights in the room are turned off to elimi-nate any bright lighting while you are enjoyinga movie.

• A detachable rear panel LED conveniencelamp simplifies system setup in low-light situ-ations.

• An Always-On, convenience outlet on thefront panel is for temporary AC connections.

As you read through the rest of this manual,you’ll discover many more unique features. Ashome theater enthusiasts, we care about thequality of your listening and/or viewing experi-ence. Our goals are to:

• Make power better (conditioning that allowsyour system to perform up to its full capabili-ties)

• Make power safer (protect your investmentfrom damaging power disturbances)

• Enhance the pleasure you get from your A/Vsystem

Thank you for choosing Panamax for yourpower quality needs. Please finish reading theinstructions, install the MAX® 7500-Pro andenjoy the full potential of your entertainmentsystem.

INTRODUCTION

3

CONNECTION DIAGRAM

BANK 1 ALWAYS ON BANK 2 SWITCHED BANK 3 SWITCHED BANK 4 SWITCHED BANK 5 HIGH CURRENT

GROUNDLUG

15 AMP CIRCUIT BREAKER

MAIN POWER 120VAC/15A

HC 1 SWITCHED

HC 2 SWITCHED

CIRCUIT BREAKERBANKS 3 AND 4

PHONE LINE TO EQUIP 2


PHONE LINE IN

LANLINE IN

LANTO EQUIP

USB LIGHTINPUT

3-24VDCOUTPUT

12V/400mA

BANK 2 BANK 3 BANK 4 5 HC 1 5 HC 2

SWITCHSETTINGS

CUSTOM SETTINGS

DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ON

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5VDC/100mA

TRIGGER

12 AMP MAX 6 AMP MAX

REGULATED

15 AMP MAX

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DVR & DIGITALRADIO

HD CABLEHD SAT

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RESET TEST RESET TEST

TEST RESET

6 AMP MAX

AUDIO VIDEO RECEIVER

AMPLIFIER

VCR SATELLITE RECEIVERPVR (TiVo)

TV

CD PLAYER

PROPERLY GROUNDED AC OUTLET

SUBWOOFER

HOME AUTOMATION CONTROL DVD

UNIVERSAL COAX PROTECTION

1 32 UNIVERSAL COAX PROTECTION

4


GROUNDLUG



HC 1 SWITCHED

HC 2 SWITCHED




PHONE LINE IN

LANLINE IN

LANTO EQUIP

USB LIGHTINPUT

3-24VDCOUTPUT

12V/400mA


SWITCHSETTINGS

CUSTOM SETTINGS

DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ON

COMM

UNICA

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FACE

5VDC/100mA

TRIGGER


REGULATED

15 AMP MAX

REGU

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SUBAMP RECEIVER

DVR & DIGITALRADIO

HD CABLEHD SAT

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TEST RESET

6 AMP MAX



4

CATV

DUAL LNB SATELLITE DISH

SATELLITE RECEIVER

AUDIO VIDEO RECEIVER PHONE JACK

PVR (TiVo)

Basic Signal Line Connections

Typical AC Power, RS232 and 12V Trigger ConnectionsSTEP 1

STEP 2

4


GROUNDLUG



HC 1 SWITCHED

HC 2 SWITCHED




PHONE LINE IN

LANLINE IN

LANTO EQUIP

USB LIGHTINPUT

3-24VDCOUTPUT

12V/400mA


SWITCHSETTINGS

CUSTOM SETTINGS

DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ON

COMM

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FACE

5VDC/100mA

TRIGGER


REGULATED

15 AMP MAX

REGU

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SUBAMP RECEIVER

DVR & DIGITALRADIO

HD CABLEHD SAT

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TEST RESET

6 AMP MAX



4

POWER FILTRATION AND REGULATION ACTIVE HIGH CURRENT


HC 1 ON HC 2 ON GROUND

ISOLATIONACTIVE

BRIGHTNESS

PRESS: METER SELECT


AUTO

M7500-PRO

FEATURE OVERVIEW1. Power SwitchPushbutton; activates aturn-on or turn-offsequence for all outletswhen depressed for twoseconds.

2. Bank Status Indicators:When on, indicates that the corresponding bank is on.

When off, indicates the corre-sponding bank is off.

When flashing, indicates thebank is in transition, eitherturning on or turning off.

3. Ground Isolation: Controls the ground connec-tion of banks 3 and 4.

When active these bankshave Balanced Power with anisolated ground connection.

When not active these bankshave Balance Power with acommon ground reference.

2. Filtered RegulatedOutlets (BANKS 1 & 2):Four, Balanced Double L fil-tered outlets for low currentanalog audio componentssuch as pre-amplifiers,receivers, VCR's and tapedecks.

12. Outlet Delay Switches: Two-position slide switches. Allowsfor the user to configure each bankfor delayed turn-on/turn-off oralways-on operation.

6. Universal Cable andSatellite TV Coax JacksFour pairs of F-Connectors opti-mized for Satellite TV, Cable TV,Antenna or Cable Modem signalline protection. Bi-directional

13. LAN:In/Out connectionsfor Ethernet.

14. Telephone Jacks:1 In & 2 Out connectionsfor telephone line or pay-per-view line protection.

16. CommunicationsInterface: RS232interface for custom con-figuration and/or homeautomation control.Contact Panamax foravailability of alternateTCP/IP interface.

10. DC Trigger Input:3.5mm (1/8”) Mini-Plug jack.Connect to a remote triggerdevice that uses a DC voltagesignal to initiate a startup/shut-down sequence.

11. DC Trigger Output: 3.5mm(1/8”) Mini-Plug jack. The M7500-Progenerates its own 12VDC trigger tocontrol another device.

6. Combination Meter:Displays the regulated output voltage,90-140 VAC in one mode. Displaysthe Input Current draw, 1-15 Amps,in the alternate mode.

5. Voltmeter: Backlit analog meter displays the incoming voltage between90-140 VAC.

Integrated “Unsafe Voltage” indicator will flash after sensingan unsafe voltage and disconnecting all outlets.

Integrated “Out of Regulation” indicator will flash wheneverthe regulated output voltage is out of spec.

7. AmbientLight Sensor

8: Convenience Outlet:Provides a quick convenient way toplug in components such as cam-corders and video game systems.

8. IEC Main PowerReceptacle:Detachable power cordconnects to this recep-tacle.

1. 15A Main CircuitBreaker: Opens in theevent that equipmentplugged into the MAX7500 draws too muchcurrent. When white isvisible, the breaker hasopened. Reduce the load and push to reset.

9. Ground Lug: Provides acommon grounding point forequipment with separateground leads

4. High Current OutletBank (BANK 5): Twodelayed outlets designedfor high current compo-nents such as amplifiersand powered subwoofers.The current available toconnected equipment isnot limited by the noise filtration components.

3. Isolated (Switched)Outlets (BANKS 3 & 4):Four outlets provide completeisolation for digital sourcecomponents such as DVDplayers or display devices likeplasma TVs or DLP projectors. These outlets arecompletely isolated from therest of the system.

4. Brightness Control/Meter Select:When in the full/locked left position, auto brightness is engaged, and the front panel display will dim with the ambient light level.Rotating the knob to the right will increase the display brightness, and left will decrease the display brightness. Pressing this control will toggle the display of the second meter from “Volts Out” to “Amps In”.

5. Isolated OutletsCircuit Breaker:Opens in the event thatequipment connected tothe Isolation TransformerOutlets exceeds 6 Ampscurrent draw. When whiteis visible, the breaker hasopened. Reduce the loadand push to reset.

15. LampReceptacle: USB jack.The convenience lampincluded with the M7500-Pro is to illuminate therear panels of other com-ponents during setup.

7. Settings Option: Two-position slide switch. Switchsettings selects the use of thefive switches to configure theoutlets for delayed or always-on operation. Custom settingsselects the stored configurationin non-volatile memory for theoutlets trigger source anddelays. See Page 10-15 fordetails.

5

FEATURE DETAILS

Power Switch and LED Indicator: MomentaryPushbutton (non-latching); activates a turn-on orturn-off sequence for all the outlet banks.

Press and hold the button for 2 seconds to initiate aturn-on or turn-off sequence.

Meters: The analog meters are backlit to providethe ability to view readings in a dark room. LEDs(light emitting diodes) are used in order to providedurability and long life.

The Voltmeter samples the incoming voltage fromthe wall outlet and provides a visual representation ofthe available power. The Voltmeter is active betweenthe under-voltage and over-voltage shutoff thresholds(90-140V).

The Combination Meter has two display modescontrolled by the integrated push button on thebrightness control potentiometer. In one mode, themeter will display “Volts Out” and samples the volt-age output from the regulation circuit (90-140V). Inthe second mode, the meter displays “Amps”. Thisamperage reading is measuring the total currentdrawn by the MAX 7500-Pro and its connectedequipment (0-15A).

The Brightness Control consists of a rotary poten-tiometer with an integrated switch in the left-mostposition. When the knob is turned to the full leftposition and the switch is engaged, the unit enters“auto brightness” mode. In this mode the brightnessof the display is automatically adjusted in responseto ambient light.

Bank Status Indicators: When on, indicate thatthe corresponding bank is on. When off, indicate thecorresponding bank is off. When flashing, indicate thebank is in transition, either turning on or turning off.

Unsafe Voltage: Red LED. Under normal voltageconditions, this light stays off. When this light isflashing, it indicates an under-voltage or over-voltagecondition. In an under or over voltage condition,power will be disconnected from all outlets to protectyour connected equipment.

Out of Regulation: Yellow LED. This indicator willflash whenever the voltage on the regulated outletsgets out of range.

Ground Isolation: Control the ground connectionof banks 3 and 4. When active these banks haveBalanced Power with an isolated ground connection.When not active these banks have Balance Powerwith a common ground reference.

Convenience Outlet:A single outlet on the front panel of the Max 7500-Pro provides an easy-to-reach power source for elec-tronic equipment typically used on a part time basis.Such equipment includes anything from video gamesystems to camcorders. The convenience outlet provides clean, protectedpower for your sensitive electronic equipment. Thisoutlet is Always-On and will continually supply asteady source of power. It is important to rememberthat power will be disconnected only in the event ofan unsafe voltage condition.

Sequential Startup/Shutdown:Complex audio/video systems may be susceptible to voltage transients generated internally at start-up/shutdown if all of the equipment is powered on oroff at the same time. This can cause speaker“thumps” which are not only annoying but can alsodamage the speakers. The MAX 7500-Pro isdesigned to enable custom startup/shutdown

Bank 5 High-Current Outlets:The two individually-switched high-current outletsallow amplifiers and powered subwoofers to work totheir full potential. When the movie thunders with aterrific explosion or when the music reaches a climac-tic crescendo, an amplifier has to rapidly draw largeamounts of current to replenish its capacitors.Traditional line conditioners impede this current draw,in effect, starving an amplifier and resulting in a flat,dead sound. The High-Current Outlet Bank providesclean, filtered power to amplifiers but has no currentlimiting components to impede performance.

Bank 3 or 4 Isolated/Regulated Outlets:2 individually switched banks are fed power throughthe heart of the MAX 7500-Pro, the IsolationTransformer. These outlets should be used for digitalcomponents such as DVD players or display deviceslike Plasma TVs or DLP projectors.

Pure, clean power is obtained by using the isolationtransformer to regenerate the AC current. The powerfrom a typical wall outlet is contaminated with elec-tromagnetic (EMI) and radio frequency (RFI) interfer-ence (noise) picked up by the power lines betweenthe power utility’s generating plant and the wall out-let. This contaminated power feeds the isolationtransformer's primary windings and is regenerated(through electromagnetic induction) as clean poweron the isolated secondary windings. The outlets areconnected to the secondary windings, which have nophysical connection to the primary windings. This isTrue Isolation! Not only will it isolate your digitalsource equipment from contaminated power, but alsoprevent any noise generated in the digital compo-nents from flowing back to other connected equip-ment.




ISOLATIONACTIVE

BRIGHTNE

PRESS: METER SEL

AUTO

M7500-PRO

BRIGHTNESS

PRESS: METER SELECT


AUTO

BRIGHTNESS

PRESS: METER SELECT


AUTO

BRIGHTNESS

PRESS: METER SELECT


AUTO

HIGH CURRENT

BANK 5 BANK 5


ISOLATIONACTIVE

BRIGHTNESS

PRESS: METER SELECT

AUTO

BRIGHTNESS

PRESS: METER SELECT

AUTO




ISOLATIONACTIVE

BRIGHTNESS

PRESS: METER SELECT

AUTO

M7500-PRO

BRIGHTNESS

PRESS: METER SELECT

AUTO

HIGH CURRENT

BANK 5 BANK 5


ISOLATIONACTIVE

BRIGHTNESS

PRESS: METER SELECT

AUTO


BANK 1 ALWAYS ON BANK 2 SWITCHED BANK 3 SWITCHED BANK 4 SWITCHED BANK 5 HIGH CURRENT15 AMP CIRCUIT BREAKER


HC 1 SWITCHED

HC 2 SWITCHED

CIRCUIT BREAKEBANKS 3 AN

INPUT3-24VDC


REGULATED

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6 AMP MAX



HC 1 SWITCHED

HC 2 SWITCHED

CIRCUIT BREAKEBANKS 3 AN

INPUT3-24VDC


REGULATED

15 AMP MAX

REGU

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6 AMP MAX

6

In the Custom Settings mode all of the outletdelays as well as the trigger sources for each individ-ual bank operate from the configuration that has beenprogrammed into the EEPROM of the unit throughthe communication interface on the rear panel. Referto the section titled “Max Pro SeriesCommunication/Configuration Specifications” forcomplete details on configuring this mode of opera-tion.

Circuit Breakers:There are two separate circuit breakers on the backpanel of the MAX 7500-Pro. The main circuitbreaker will trip only if the total current drawexceeds the maximum current rating (15A). Thismeans that collectively, all outlets must draw morethan 15 Amps before the circuit breaker will trip.

There is also a 6 Amp circuit breaker to protectthe 720 VA Isolation Transformer and its circuitry.The Isolation Transformer provides pure power fordigital source components, which require very littlecurrent to operate at peak performance. Please note: Do not plug high-poweredamplifiers or powered subwoofers into theBank 3 or 4 Outlets. Their current require-ments may exceed the 6 Amp limit andcause the circuit breaker to trip.

Coaxial Line Protection:

All coaxial cable sheaths from outdoors mustbe grounded to the building grounding elec-trode system where they enter the building(per applicable NEC/CEC code). A drivenground rod is not adequate.

Universal TV Coaxial Jacks4 pairs of bidirectional protection circuits optimized for satellite, cable, and antenna TVsignal lines.

FEATURE DETAILS (continued)

Banks 1 and 2 Regulated Outlets:Two individually switched banks are fed through separate “Balanced Double L” noise filtration circuits.These circuits are designed to eliminate the AC con-tamination that is most detrimental to the perform-ance of analog or video components like stereoreceivers, VCRs or televisions. The two dedicated filters are carefully engineered to provide power fil-tration and inter-component "noise isolation" for both"common-mode" (line/neutral-to-ground) and "nor-mal-mode" (line-to-neutral) EMI/RFI. This meansthat high-frequency interference will be drasticallyreduced not only from the incoming power but alsofrom equipment plugged into the other outlet banks,regardless of what "mode" it occurs in. Even equip-ment with ungrounded, 2-blade plugs, receives cleanpower.

Convenience Lamp: The convenience lamp included with your MAX®7500-Pro plugs into an industry standard USB jack onthe rear panel. Its purpose is to provide better visibilityof other components and their A/V connections duringsystem setup. Warning: The USB jack only providespower. The lamp will be ON whenever it is plugged in.DO NOT use this jack for other USB devices.

DC Triggers:

Input Trigger: This feature provides an ON/OFF trigger for the MAX7500-Pro using a DC voltage control signal. Manycomponents such as pre-amplifiers and receivershave a 12VDC trigger built-in, and will transmit aconstant power signal when turned on and in use.This power signal will initiate the startup or shut-down sequence of the MAX 7500-Pro outlet banks.An AC adapter of the appropriate voltage, pluggedinto a switched outlet on the receiver, may also beused if a 12V trigger is not built in.

Output Trigger: The MAX 7500-Pro generates its own 12VDC remotesignal to control other components. In its defaultstate, this output turns ON ten seconds after the InputTrigger receives a signal and OFF when the inputtrigger signal is turned off. This output also uses astandard 3.5mm mono mini-plug jack.

Modes of Operation:The MAX 7500-Pro offers two modes of operationselected using the “Switch Settings/Custom Settings”switch. In the Switch Settings mode all of the out-let delays are configured for either Always On orDelayed operation using the five two-position slideswitches.



HC 1 SWITCHED

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HIGH CURRENT

HC 1 SWITCHED

HC 2 SWITCHED




PHONE LINE IN

LANLINE IN

LANTO EQUIP

USB LIGHTINPUT

3-24VDCOUTPUT

12V/400mA


SWITCHSETTINGS

CUSTOM SETTINGS

DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

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HIGH CURRENT

HC 1 SWITCHED

HC 2 SWITCHED




PHONE LINE IN

LANLINE IN

LANTO EQUIP

USB LIGHTINPUT

3-24VDCOUTPUT

12V/400mA


SWITCHSETTINGS

CUSTOM SETTINGS

DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

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15 AMP MAX

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HIGH CURRENT

HC 1 SWITCHED

HC 2 SWITCHED




PHONE LINE IN

LANLINE IN

LANTO EQUIP

USB LIGHTINPUT

3-24VDCOUTPUT

12V/400mA


SWITCHSETTINGS

CUSTOM SETTINGS

DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

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HC 1 SWITCHED

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USB LIGHTINPUT

3-24VDCOUTPUT

12V/400mA


SWITCHSETTINGS

CUSTOM SETTINGS

DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

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BANK 1 ALWAYS ON BANK 2 SWITCHED BANK 3 SWITCHED BANK 4 SWITCHED

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INPUT3-24VDC

OUTPUT12V/400mA

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PHONE LINE IN

LANLINE IN

LANTO EQUIP

USB LIGHTOUTPUT

12V/400mA


SWITCHSETTINGS

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DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

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5VDC/100mA

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7



PHONE LINE IN

LANLINE IN

LANTO EQUIP

USB LIGHTOUTPUT

12V/400mA


SWITCHSETTINGS

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DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

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4

FEATURE DETAILS (continued)

Telephone Protection:This unit provides protection to one telephone LineIn (RJ-11), and incorporates a built-in splitter toEquipment 1 (RJ-11) and Equipment 2 (RJ-11).

Satellite TV receivers and DVR’s (digital videorecorders) require telephone line connections forsubscription services. The MAX 7500-Pro providessurge protection for this line. The circuitry utilizesauto-resetting PTCRs and solid-state SIDACtors forreliability and unsurpassed protection. The clampinglevel of the MAX 7500-Pro's telephone protector is260 volts. This will allow typical ring voltage (90-130VAC) and operating battery voltage (-48DC) topass through the circuit and still protect the modemin your satellite receiver or DVR from damage.

To protect a telephone jack:Connect a telephone cable from the wall jack outletto the Line In (RJ-11) jack on the MAX 7500-Pro,then connect a second telephone cable from eitherthe Equipment 1 (RJ-11) or Equipment 2 (RJ-11)jack on the MAX 7500-Pro to the equipment’s phonejack. An RJ-11 connector with a minimum of 26AWG conductors needs to be used when connectingto the telephone jacks.

To protect a LAN line:Connect a network cable from the wall jack to theMAX 7500-Pro Line In (RJ-45) jack, then connect a second cable from theEquipment (RJ-45) jack on the MAX 7500-Pro to thenetwork device jack.

Please Note:The protection circuitry will not work if the phonelines are reversed. The incoming phone cable mustbe connected to the “LINE” jack and the cable to theaudio/video equipment must be connected to the“EQUIP” jack.

RJ-451 2 3 4 5 6 7 8

LAN TEL

AC Surge Protection:When the MAX 7500-Pro is subjected to a high volt-age surge, its voltage output is limited to a safe leveland the high levels of surge current are diverted awayfrom the connected equipment.

• When subjected to a 6,000V (open circuit voltage)/ 500A (short circuit current) surge, the MAX 7500-Pro limits its voltage output to less than 330V peak,UL’s best rating.

• If the magnitude of the surge is greater than thecapacity of the surge protection components, theMAX 7500-Pro's Protect or Disconnect Circuitry willdisconnect your equipment in order to protect it.


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PHONE LINE IN

LANLINE IN

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USB LIGHTINPUT

3-24VDCOUTPUT

12V/400mA


SWITCHSETTINGS

CUSTOM SETTINGS

DELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ONDELAY ALWAYS

ON

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IN OUT

IN OUT OUT

Patent Pending Over/Under VoltageProtection:The MAX 7500-Pro constantly monitors the AC linevoltage for unsafe voltage conditions such as pro-longed over voltages and under voltages (brownouts).These unsafe conditions pose a very dangerous threatto all electronic equipment within the home. If theMAX 7500-Pro senses an unsafe power condition, itwill automatically disconnect your equipment from thepower to protect equipment from damage. Once thevoltage returns to a safe level, the MAX 7500-Pro willautomatically reconnect the power.

If the line voltage exceeds the over voltage threshold or falls below the under voltage threshold, the MAX7500-Pro will perform the following tasks until linevoltage returns to a safe level:

1. Voltage reaches an unsafe highlevel and the (Automatic Voltage Monitoring)AVM Circuitry disconnects.

2. Voltage reaches a safe level and AVMCircuitry automatically reconnects.

3. Voltage reaches an unsafe low level andAVM Circuitry disconnects.

4. Voltage reaches a safe level and AVMCircuitry automatically reconnects.

8

TECHNICAL SPECIFICATIONS

Design and specifications subject to change without notice due to product improvement.

Fuseless/Auto-Resetting...................................................................................YesClamping Level..............................................................................................260VCapacitance......................................................................................30pf (approx.)Suppression Modes...........................................................Metallic & LongitudinalConnections..................................................................................................RJ-11Protected.................................................................................2-Wires, Pins 4 & 5

HD Ready 1080 i/p............................................................................................YesShielded...........................................................................................................YesClamping Level.............................................................................................75VFrequency Range...........................................................................0MHz - 2.2GHz Insertion Loss.............................................................................................<0.5 dBConnections......................................................................Female F, Gold PlatedBidirectional......................................................................................................Yes

GENERAL

Jacks................................................................................3.5 mm mono mini-plug Voltage and Polarity............................................................3-24V DC bidirectionalCurrent Requirement.....................................................4.6 mA @3V, 58mA @24V

DC TRIGGER INPUT

Voltage..........................................................................................................5VDC

Current........................................................................................................500mA

USB LIGHT

Voltage...........................................................................................................<12VCurrent.....................................................................................................<400 mAShort-circuit protection.....................................................................................YesDelay on output.....................................................................................10 seconds

DC TRIGGER OUTPUT

UNIVERSAL CABLE & SATELLITE CIRCUIT

TELEPHONE CIRCUIT

LAN CIRCUIT

AC POWER: Line Voltage..........................................................................................120V, 60HzRegulation Range..................................................................................100V-135VRegulated Output....................................................................................120V ± 2VTotal Current Capacity......................................................................................15 ASurge Suppression Rating..............................................................................330VProtection Modes....................................................................... L - N, L - G, N - GInitial Clamping Level.....................................................................................200VEnergy Dissipation..............................................................................2670 JoulesPeak Impulse Current...............................................................162,000AmpsCatastrophic Surge Circuit ........................................................................YesThermal Fusing........................................................................................YesOver-voltage shutoff.....................................................................142 VAC ± 5VACUnder-voltage shutoff.....................................................................90VAC ± 2 VACGround Fault Circuit Interrupter (GFCI)................................................Banks 3 & 4

EMI/RFI NOISE FILTRATION: Banks 1-4..................................................................100 dB, 100 KHz ± 2 MHzBank 5.........................................................................60 dB, 100 KHz ± 2 MHz

AC CIRCUIT PROTECTION AND FILTRATION

Dimensions................17” W x 12.75” D x 3.5” H, (4.1” H including feet)Weight.............................................................................................36 lbs.

Clamping Level...........................................................................................8V ± 2VJacks..............................................................................................................RJ-45Wires Protected.................................................................4-Wires, pins 1, 2, 3 & 6

9

MAX PRO-SERIES Communication/Configuration Specifications

1. OVERVIEWThe M7500-PRO has a RS232 interface that allows it to communicate with a wide variety of equipment as well as enable custom operating configurations to be programmed into the unit.

The purpose of this document is to outline the command set used to communicate with the M7500-PRO.

Commands and responses are in the form of ASCII character strings terminated with ASCII 13, line feed (ASCII 10) or NULL (ASCIØ).

Command String Action ResponseChanges the status of the front panel button to ON. Has the same effect as if someone pressed the frontpanel button for 2 seconds.

Changes the status of the front panel button to OFF. Has the same effect as if someone pressed the frontpanel button for 2 seconds.

Turns off all outlets including those designated asalways on. Turn off is immediate with no delay.Terminates any running turn on or turn off sequence.Overrides the DC trigger input.

Changes the status of the front panel button to OFF.

Turns on all outlets. Turn on is immediate with no delay.Terminates any running turn on or turn off sequence. Overrides the DC trigger input.

Changes the status of the front panel button to ON.

Turns a specific outlet bank or the trigger output on oroff. Switching is immediate with no delay.

1.1 !BUTTON_ON<CR>

1.2 !BUTTON_OFF<CR>

1.3 !ALL_OFF<CR>

1.4 !ALL_ON<CR>

1.5 !SWITCH bank state<CR>

bank = {1, 2, 3, 4, HC1, HC2, TRIGOUT}state = {ON, OFF}Example: !SWITCH 2 ON<CR> (turns on outlet bank 2)

$BUTTON = ON<CR>

$BUTTON = OFF<CR>

$BUTTON = OFF<CR>

If successful: $BUTTON = ON<CR>

If over-voltage fault: $PWR = OVERVOLTAGE<CR>

If under-voltage fault: $PWR = UNDERVOLTAGE<CR>

If bank or state are invalid, $INVALID_PARAMETER<CR>

If bank and state are valid, and no fault exists, a confirmation message is sent. Refer to §3.1

If over-voltage fault:$PWR = OVERVOLTAGE<CR>

If under-voltage fault: $PWR = UNDERVOLTAGE<CR>

2. PORT SETTINGS Baud Rate: 9600bpsData Bits: 8Start Bits: 1Stop Bits: 1Flow Control: NoneNull modem cable not required.

DB9 Pinout Diagram5 4 3 2 1

6 7 8 9

PIN NO. 1 2 3 4 5 6 7 8 9

SIGNAL - RECEIVE DATATRNSMIT DATA - GROUND - - - -

COMMANDSThe following are commands that can be made to the M7500-PRO. <CR> = Carriage Return (Enter Button)

10

MAX PRO-SERIES Communication/Configuration Specifications (continued)

Sets the voltmeter, ammeter and LEDbrightness to x%

Assigns the trigger(s) for an outlet bankor DC trigger output. These trigger set-tings are only used with the unit isset in CUSTOM SETTING mode. See Page 4 formore information.

Assigns the turn on and turn off delays foran outlet bank or DC trigger output. Thesedelay settings are only used with the unit isset in CUSTOM SETTINGS mode. See Page4 for more information

1.6 !SET_BRIGHT x<CR>x = {10 -100}

Example: !SETBRIGHT 75<CR>(sets meter brightness to 75%)

1.7 !SET_TRIGGER bank triggersource<CR>

bank = { 1, 2, 3, 4,HC1, HC2, TRIGOUT}

triggersource = { NONE, BUTTON, TRIGIN}

where

NONE = Outlet bank is always ON, trigger output is OFF (RS232 only)

BUTTON = Trigger on front panel button.

TRIGIN = Trigger on DC input trigger

Example: !SET_TRIGGER 3 TRIGIN<CR> (sets bank 3 to be controlled by the DC trigger input only)

1.8 !SET_DELAY bank ondelay offdelay<CR>

bank = { 1, 2, 3, 4,HC1, HC2, TRIGOUT}

ondelay = { 0-240 } (seconds)

offdelay = { 0-240 } (seconds)

Example: !SET_DELAY 4 5 1<CR> (sets bank 4 turn-on delay to 5 sec. and turn-off delay to 1 sec.)

If x is valid, $BRIGHTNESS = x<CR> If x is invalid, $INVALID_PARAMETER<CR>

If bank and triggersource are valid,$TRIGGER FOR bank = triggersource<CR>

If bank or triggersource are invalid,$INVALID_PARAMETER<CR>

If bank, ondelay and offdelay are valid, $DELAY FOR bank = ondelay offdelay<CR>

If bank, ondelay or offdelay are invalid, $INVALID_PARAMETER<CR>

Command String Action Response

11


Sets the feedback to ON (unsolicited) or OFF(polled). When ON, a message will be sent tothe controller every time the status of an input(i.e. trigger), output (i.e. outlet) or power state(i.e. overvoltage) changes. If feedback is OFF,the controller must request feedback.

Controls the linefeeds (ASCII: 10d, 0Ah) sentwith each response. When ON, each responsewill end with a linefeed. When OFF, all respons-es will not end with a linefeed.

Resets all of the custom configuration settings(i.e. triggers, delays, meter brightness, feed-back mode, & linefeed mode) to their originalfactory settings listed below.

Resets the configuration below:

TRIGGER FOR 1 = BUTTON




TRIGGER FOR HC1 = BUTTON

TRIGGER FOR HC2 = BUTTON

TRIGGER FOR TRIGOUT = TRIGIN

DELAY FOR 1 = 000,005

DELAY FOR 2 = 001,004

DELAY FOR 3 = 002,003

DELAY FOR 4 = 003,002

DELAY FOR HC1 = 004,001

DELAY FOR HC2 = 005,000

DELAY FOR TRIGOUT = 005,000

BRIGHTNESS = 100

FEEDBACK = ON

LINEFEED = ON

1.9 !SET_FEEDBACK mode<CR>

mode = { ON, OFF }

1.10 !SET_LINEFEED mode<CR>

mode = { ON, OFF }

1.11 !RESET_ALL<CR>

If mode = ON, $FEEDBACK = ON<CR>

If mode = OFF, $FEEDBACK = OFF<CR>

If mode is invalid, $INVALID_PARAMETER<CR>

If mode = ON, $LINEFEED = ON<CR>

If mode = OFF, $LINEFEED = OFF<CR>

If mode is invalid, $INVALID_PARAMETER<CR>

$FACTORY SETTINGS RESTORED<CR>

Command String Action Response

12


?ID<CR>

?TRIGSTAT<CR>

?OUTLETSTAT<CR>

?POWERSTAT<CR>

?VOLTAGE<CR>

?CURRENT<CR>

?HELP<CR>

Request that the unit identify itself.

Request the on/off status of the front panelbutton and input trigger.

Request the on/off status of the outlet banks and output trigger.

Request the status of the input voltage.

Request the line voltage.

Request the input current draw.

Request a list of all commands and queries.

2.1

2.2

2.3

2.4

2.5

2.6

2.7

$PANAMAX<CR>

$MAX 74/7500-PRO<CR>

$FIRMWARE revision<CR>

if front panel button is ON, $BUTTON = ON<CR>

if front panel button is OFF, $BUTTON = OFF<CR>

if input trigger is ON, $TRIGIN = ON<CR>

if trigger input is OFF, $TRIGIN = OFF<CR>

$BANK1 = status<CR>

$BANK2 = status<CR>

$BANK3 = status<CR>

$BANK4 = status<CR>

$HC1 = status<CR>

$HC2 = status<CR>

$TRIGOUT = status<CR>

status = { ON, OFF }

if input voltage is within limits, $PWR = NORMAL<CR>

during overvoltage, $PWR = OVERVOLTAGE<CR>

during undervoltage, $PWR = UNDERVOLTAGE<CR>

during recovery, $PWR = RECOVERY<CR>

If 140V > Vin > 90: $VOLTAGE = xxx<CR>

where xxx is the input line voltage expressed in decimal format. If thevoltage is less than 100, the hundreds digit is represented with a 0. For example, a line voltage of 92VAC would be expressed as:

$VOLTAGE = 092<CR>

If Vin > 140V: $VOLTAGE = OVERVOLTAGE

If Vin < 90V: $VOLTAGE = UNDERVOLTAGE

$CURRENT = xxx<CR>

where xxx is the input current expressed in decimal format. If the cur-rent is less than 10, the tens digit is represented with a 0. For example,a current of 3.3A would be expressed as:

$CURRENT = 03.3<CR>

Transmit a listing of all commands and queries.

QUERIESQuery Description Response

13


Request a list of all configurable parameters and current settings.

2.8 ?LIST_CONFIG<CR> $TRIGGER FOR 1 = triggersource<CR>

$TRIGGER FOR 2 = triggersource<CR>

$TRIGGER FOR 3 =triggersource<CR>

$TRIGGER FOR 4 = triggersource<CR>

$TRIGGER FOR HC1 = triggersource<CR>

$TRIGGER FOR HC2 = triggersource<CR>

$TRIGGER FOR TRIGOUT = triggersource<CR>

$DELAY FOR 1 = ondelay offdelay<CR>




$DELAY FOR HC1 = ondelay offdelay<CR>

$DELAY FOR HC2 = ondelay offdelay<CR>

$DELAY FOR TRIGOUT = ondelay offdelay<CR>

$BRIGHTNESS = x<CR>

$FEEDBACK = x<CR>

$LINEFEED = x<CR>

QUERIES (continued)

RESPONSES AND WARNING MESSAGESIf unsolicited feedback is enabled, the following warning messages will be transmitted under the conditions outlined in their description.

Query Description Response

Condition Message

$BANK1 = status<CR>

$BANK2 = status<CR>

$BANK3 = status<CR>

$BANK4 = status<CR>

$HC1 = status<CR>

$HC2 = status<CR>

$TRIGOUT = status<CR>

status = { ON, OFF }

if front panel button is ON, $BUTTON = ON<CR>

if front panel button is OFF, $BUTTON = OFF<CR>

if input trigger is ON, $TRIGIN = ON<CR>

if trigger input is OFF, $TRIGIN = OFF<CR>

$PWR = OVERVOLTAGE<CR>

Outlet bank or trigger outputchanges (on/off) state.

When either the front panel but-ton or input trigger (on/off) sta-tus changes, a status message issent to the controller.

Input voltage rises above theovervoltage threshold.

3.1

3.2

3.3

14


Input voltage falls below the undervoltagethreshold.

Input voltage falls within safe operating rangefollowing an over-voltage or under-voltagecondition.

Upon leaving the recovery mode following anover-voltage or under-voltage condition.

3.4

3.5

3.6

$PWR = UNDERVOLTAGE<CR>

$PWR = RECOVERY<CR>

$PWR = NORMAL<CR>

RESPONSES AND WARNING MESSAGES (continued)

TROUBLESHOOTINGMy power cable does not reach the walloutlet. Can I use any extension cord tomake it reach?

No, Panamax extension cords are the onlyextension cords that you can use while keepingyour warranty valid.

The provided coax or telephone jumpercables are not long enough to reach myequipment. Can I use other cables?

Yes, any length cable of the same type is fine.

There is an audible buzz/hum comingfrom my Max 7500-Pro. What is thecause of this and how do I make it goaway?

This can be caused by certain appliances; mostcommonly lamps with High-Low dimmer switch-es and some room heaters, which use only halfof the AC sine wave. These appliances distortthe AC wave through a small DC bias placed onthe AC supply. Some custom audio equipment-especially amplifiers with toroidal power trans-formers, may react unfavorably to this distortion,

and buzz. The Max 7500-Pro’s isolation trans-former will remove this waveform distortion andprotect the loads plugged into the bank 3 and 4outlets. If the distortion is bad, you may actuallyhear the Max 7500-Pro buzzing slightly as itworks to correct the AC power. The best way tostop the buzz is to find the source of the distur-bance (most likely a quartz lamp) and plug itinto a different branch circuit. PanamaxTechnical Support will be glad to help you if youhave any questions about this.

The 6 Amp, Isolation Transformer circuitbreaker continually trips. What is theproblem?

The four Isolation Transformer outlets share the720 VA Isolation transformer for their powersource. The connected equipment plugged intothe four outlets are drawing more than 6 Ampscollectively, causing the circuit breaker to trip.These four outlets are designed specifically forlow-current, digital source components. Checkto see if you have connected a high currentamplifier or subwoofer to the IsolationTransformer Outlets. If so, unplug the high cur-rent components and plug them into the HighCurrent Outlet Bank.

Some banks are not switching ON or OFFwith the MAX 7500-Pro. How can I fixthis?

These outlets may be set as either delayed oralways-on outlets. The 2-position switches onthe back panel control this. Change the settingof this switch from always-on to delayed. Thiswill allow the corresponding banks to beswitched on/off.

I connected the LED Convenience Lampand the lamp will not work. What is theproblem?

Check to see if the MAX 7500-Pro is in anunsafe voltage condition by looking to see if theunsafe voltage indicator is flashing. If the indi-cator is flashing, then wait until voltage is backto normal and the light will turn back on. If theunsafe voltage indicator is OFF and the light isstill not on, call Panamax Customer Service forhelp.

Panamax, Inc. 1690 Corporate Circle, Petaluma, CA 94954Toll Free: (800)472-5555 • Tel: (707) 283-5900 • Fax: (707) 283-590 • www.panamax.com

© 2007 Panamax, Inc INS7500_EN Rev. D 9/07

Condition Message

It is the policy of Panamax that it will, at itselection, either replace, pay to replace at fairmarket value, or pay to repair, up to the dollaramount specified below, equipment that isdamaged by an AC power, cable, telephone,or lightning surge while connected to a prop-erly installed Panamax power conditioner.Panamax must determine that the power con-ditioner shows signs of surge damage or isoperating outside of design specifications,relative to its surge protection capability, andunder all of the circumstances failed to pro-tect your connected equipment.

THIS WARRANTY IS SUBJECT TO THE FOL-LOWING CONDITIONS:

1. ORIGINAL OWNERSHIP REQUIREMENT: Panamax’s connected equipment policyextends to the original purchaser of thePanamax product only and is non-transfer-able. Original purchase receipts must accom-pany any product return or claim for connect-ed equipment damage.

2. PROPER INSTALLATION: Panamax AC pro-tectors must be directly plugged into a proper-ly grounded 3-wire AC outlet. Extensioncords*, non-grounded two prong adapters, orother non-Panamax surge products must notbe used. Building wiring and other connec-tions to protected equipment must conform toapplicable codes (NEC or CEC). No otherground wires or ground connections may beused. All wires (including, e.g., AC powerlines, telephone lines, signal/data lines, coaxialcable, antenna lead-ins) leading into the pro-tected equipment must first pass through asingle Panamax protector designed for theparticular application. The protector and theequipment to be protected must be indoors ina dry location, and in the same building.Panamax installation instructions and dia-grams must be followed.

3. NOTIFICATION: You must notify Panamaxwithin ten days of any event precipitating arequest for product replacement or paymentfor connected equipment damage. A returnauthorization (RA) number must first beobtained from the Panamax CustomerRelations Department at www.panamax.com** before returning the protector to Panamax.At this time, you must notify Panamax if youbelieve you have a claim for damaged con-nected equipment.

Once you obtain an RA number, please markthe number on the bottom of the unit andpack it in a shipping carton/box with enoughpacking material to protect it during transit.The RA number must also be clearly markedon the outside of the carton. Ship the unit toPanamax. Please note that you are responsi-ble for any and all charges related to shippingthe unit to Panamax.

If connected equipment damage was indicat-ed on your RA request, Panamax will mail youa claim kit to be completed and returned with-in 30 days. A connection diagram of yoursystem will be required as part of the claimkit. Be sure to note its configuration beforedisconnecting your equipment.

4. DETERMINATION OF FAILURE: Panamaxwill evaluate the protector for surge damage.The Panamax protector must show signs ofsurge damage or must be performing outside(>10%) of design specifications relative to itssurge protection capability. Opening theenclosure, tampering with, or modifying theunit in any way shall be grounds for an auto-matic denial of your request for payment.Panamax, after evaluating all information pro-vided, shall determine whether or not yourrequest is eligible for payment.

If the surge protector shows no signs of ACpower or signal line surge damage and isworking within design specifications,Panamax will return the unit to you with a let-ter explaining the test results and notifyingyou of the rejection of your claim.Exceptions: If a dealer or installer replaces theprotector for the customer, a replacement willbe returned to the dealer or installer; or if theprotector is a pre-1996 model, it will bereplaced; or, for a Canadian customer, theprotector will be replaced.

Panamax reserves the right to inspect thedamaged connected equipment, parts, or cir-cuit boards. Please note that you are respon-sible for any and all charges related to ship-ping the damaged equipment to Panamax.Panamax also reserves the right to inspectthe customer’s facility. Damaged equipmentdeemed uneconomical to repair must remainavailable for inspection by Panamax until theclaim is finalized.

5. REQUEST PAYMENTS: Once Panamax hasdetermined that you are entitled to compen-sation, Panamax will, at its election, either payyou the present fair market value of the dam-aged equipment, or pay for the cost of therepair, or send you replacement equipment,or pay the equivalence of replacement equip-ment.

6. OTHER INSURANCE/WARRANTIES: Thiscoverage is secondary to any existing manu-facturer's warranty, implied or expressed, orany insurance and/or service contract thatmay cover the loss.

7. EXCLUSIONS: THE PANAMAX CONNECTEDEQUIPMENT PROTECTION POLICY DOES NOTAPPLY TO: THE PANAMAX CONNECTEDEQUIPMENT PROTECTION POLICY DOESNOT APPLY TO: Service charges, installationcosts, reinstallation costs; setup cost; diag-nostic charges; periodic checkups; routinemaintenance; loss of use of the product; costsor expenses arising out of reprogramming orloss of programming and/or data; shippingcharges or fees; service calls; loss or damageoccasioned by fire, theft, flood, wind, acci-dent, abuse or misuse, and products subjectto manufacturer's recall or similar event.

8. DISPUTE RESOLUTION: Any controversy orclaim arising out of or relating to Panamax’sConnected Equipment Protection Policy, orthe alleged breach thereof, shall be settled byarbitration administered by the AmericanArbitration Association under its CommercialArbitration Rules. You may file for arbitrationat any AAA location in the United States uponthe payment of the applicable filing fee. Thearbitration will be conducted before a singlearbitrator, and will be limited solely to the dis-pute or controversy between you and

Panamax. The arbitration shall be held in anymutually agreed upon location in person, bytelephone, or online. Any decision renderedin such arbitration proceedings will be finaland binding on each of the parties, and judg-ment may be entered thereon in a court ofcompetent jurisdiction. The arbitrator shallnot award either party special, exemplary,consequential, punitive, incidental or indirectdamages, or attorney's fees. The parties willshare the costs of arbitration (including thearbitrator's fees, if any) in the proportion thatthe final award bears to the amount of the ini-tial claim.

9. GENERAL: If you have any questionsregarding the product warranty or the con-nected equipment protection warranty, pleasecontact the Panamax Customer RelationsDepartment at www.panamax.com/support.This warranty supersedes all previous war-ranties. THIS IS THE ONLY WARRANTY PRO-VIDED WITH THE PROTECTOR AND ANYOTHER IMPLIED OR EXPRESSED WAR-RANTIES ARE NON-EXISTENT. This warrantymay not be modified except in writing, signedby an officer of the Panamax Corporation.

* The use of a Panamax extension cord orequivalent (UL or CSA listed, minimum 14AWG,3-wire grounded) will not invalidate the warran-ty

** Forms are available on the Panamax website for requesting RMAs and opening a claimfor connected equipment damage.

Effective Date 06/05 Q01L0049 Rev. A

Panamax warrants to the purchaser of thisPanamax audio/video component style powerconditioner, for a period of three (3) yearsfrom the date of purchase, that the unit shallbe free of defects in design, material or work-manship, and Panamax will repair or replaceany defective unit. For product replacementsee "NOTIFICATION" below.

CAUTION Audio/Video, computer and/or telephone sys-tem installations can be very complex sys-tems, which consist of many interconnectedcomponents. Due to the nature of electricityand surges, a single protector may not beable to completely protect complex installa-tions. In those cases, a systemic approachusing multiple protectors must be employed.Systemic protection requires professionaldesign. AC power, satellite cables, CATVcables, telephone/network lines or any othersignal lines entering the system that do notpass through this surge protector may render

the Panamax Connected EquipmentProtection Policy null and void. For addition-al information on how to protect your system,please contact Panamax before connectingyour equipment to the surge protector.

WARNING NOTICEPanamax products purchased through theInternet do not carry a valid Product Warrantyor Connected Equipment Protection Policyunless purchased from an AuthorizedPanamax Internet Dealer and the original fac-tory serial numbers are intact (they must nothave been removed, defaced or replaced in

any way). Authorized Panamax InternetDealers have sufficient expertise to insurewarranty compliant installations. For a list ofAuthorized Panamax Internet Dealers go towww.panamax.com

More detailed information is available atwww.panamax.com

If you have any questions regarding theserequirements, please contact PanamaxCustomer Relations

15

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Panamax Power Conditioner Limited Product Warranty

Panamax Power Conditioner Limited Connected Equipment Protection Warranty

Product Upgrade Program

Valid only in the United States and Canada

If your Panamax power conditioner sacrificesitself while protecting your connected equip-ment, you have an option to upgrade to thelatest technology. Please go to our web sitewww.panamax.com or contact PanamaxCustomer Relations at 800-472-5555 fordetails.

Valid only in the United States and Canada.

M7500-PRO: $5,000,000M4300-PM: $5,000,000M5100-PM: $5,000,000M5300-PM: $5,000,000 M5400-PM: $5,000,000M4300-EX: $5,000,000M5100-EX: $5,000,000M5300-EX: $5,000,000 M5400-EX: $5,000,000 M5500-EX: $5,000,000 ML4200: $5,000,000M4400: $5,000,000

Panamax | #1 in power protection

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