Pamela Lyall, MediatorWednesday 26 November

System 1

• automatic, powerful, effortless, often unconscious, uncontrolled, fast, associatively coherent

System 2

• controlled, effortful, usually conscious, logically coherent, rule-governed, slower, more deliberate

• a secondary character that thinks he’s the hero

Daniel Kahneman - "Thinking, Fast and Slow"

FAST

SLOW

System 2Manual for tricky shots

System 1Auto works well in many cases

Not mutually exclusive – need to operate both

Need to consciously operate out of System 2

thinking when things get tough

Be aware of possible traps

Have strategies to deal with them

• Priming – environment

• Framing - context

• Anchoring – numbers

• What you see is all there is WYSIATI• look for confirming evidence

• Fundamental attribution error

• Mixing up probability v similarity• Experience v memory• Wrong rule of thumb• Over optimism - planning fallacy• Over estimating own ability • Loss aversion• Pursuing sunk costs• Reactive devaluation• Inertia - sticking with the status quo

• Recognise warning signs

• Engage system 2 thinking

• Focus on the right problem

• Test assumptions and biases

• Slow down - relieve pressure

• Use multiple sessions

• Third party help • be your own advisor

• Teamwork • e.g. 6 hats

Process

Ideas

Process

ConsPros

Facts Feelings

“Do not conform to the pattern of this world, but be transformed by the renewing of your mind. You’ll be changed from the inside out.”

Questions?

Pamela Lyall, Mediator

email: pamela@pamelalyall.com

website: www.pamelalyall.com