Pamela AllenAccounting

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Introduction.Hello, I’m Pamela Allen. My previous work life is as varied as my personal interests. I’ve worked in offices (accounts payable, and inventory clerk), retail stores, telemarketing sales, marketing surveys, and customer service.

My personal interests include: music (I’ve played the piano since nine years of age), drawing and painting (I attended undergraduate classes in art and pottery), sewing (I’ve made suits, coats, dresses, etc.), knitting and crocheting (I’ve made hats and scarves), and cooking.

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IntroductionThe following slides outline my education, skills, and experience. You can find some of this information in my profile, but I ‘ve provided an even more detailed background here in my Visual Resume.

My personal website address:

http://allenp28204.wix.com/pamela.

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Education.Master of Science in Accountancy.University of Phoenix.Phoenix, Arizona. 2012.

Bachelor of Arts. Elementary Education. K-12.University of South Florida.Tampa, Florida. 1981.

Associate of Arts. Applied Piano.Bucks County Community College.Newtown, Pennsylvania. 1979.

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Skills.➢ Advanced proficiency in MS Office Suite and Outlook.

➢ Word: Professional formats, tables, insert pictures, water marks.➢ Excel: Expert spreadsheets, functions, charts and graphs, and pivot

tables.➢ Access: Accurate forms, reports, queries, and pivot tables.➢ PowerPoint: Attractive, clear presentations using animations and

sounds.

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Summary.■Five years’ combined employment experience working in a variety

of positions multitasking in fast-paced business environments. Conducted high-volume monetary transactions accurately and quickly.

■Areas of Effectiveness:

➢ Customer Service.➢ General Office.➢ Retail.➢ Accounts Payable.

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Summary.➢ Conducted over 500 customer service and sales calls daily.➢ Operated 5 different computerized telecommunications systems.➢ Operated a 20-line telephone console for both inbound and

outbound calls.➢ Entered information for over 500 customers onto a computer daily.➢ Telephoned 600 Southeastern regional retail convenience stores

weekly.➢ Sent 2 repairmen for routine store maintenance stores weekly.➢ Compiled and edited 300 utility maps and documents monthly.

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Summary.➢ Processed and calculated 500 accounts payable weekly.➢ Composed, improved, and implemented inter-office memorandums.➢ Managed and filed 200 to 300 documents and paperwork daily.➢ Accurately conducted 200 to 500 monetary transactions daily.➢ Produced $2,000 to $20,000 in cash and credit card sales daily.➢ Calculated and recorded over 10,000 inventory items monthly.➢ Operated 6 different types of Point of Sales Systems (POSs).

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Previous Employment.■8/2007 - 9/2007. ICT Group. Amherst, NY. Telemarketer.■10/2006 - 2/2007. Jani-King. Amherst, NY. Telemarketer.■8/2006 - 9/2006. Macy’s. Amherst, NY. Cashier.■5/1998 - 7/1998. Florida Music. Tampa, FL. Sales Clerk.■7/1995 - 9/1995. Total Publishing. Tampa, FL. Telemarketer.■4/1992 - 5/1992. Herron Associates. Tampa, FL. Opinion Surveys.■6/1991 - 8/1991. Humana Marketing. Tampa, FL. Appointment

Setter.

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Previous Employment.■1/1988 - 6/1988. HSN. St. Petersburg, FL. Telephone Operator.■10/1984 - 9/1985. Vernon Graphics. Tampa, FL. Map Editor.■3/1983 - 9/1984. Universal Am-Can Ltd. Tampa, FL. File Clerk.■6/1982 - 12/1982. Shop & Go. Mango, FL. Dispatcher.■10/1981 - 5/1982. Dobbs Gift Shop. Tampa, FL. Cashier.■7/1981 - 9/1981. E-Systems. Dade City, FL. Inventory Clerk.

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Organizations.■Phi Theta Kappa. (Honors Society).

Newtown, Pennsylvania.1976 - 1979.

■LVA. (Literacy Volunteers of America).2006 - 2014. Buffalo, New York.2009 - 2012. Tampa, Florida.

■SHRM. (Society for Human Resources Management).Buffalo, New York.2006 - 2008.

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References.Available upon request.

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