Pam Goodman Julie Ford
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Transcript of Pam Goodman Julie Ford
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Integrating Mediation Techniques with Formal Tribunal Processes to
Advance the Protection and Welfare of Elderly Persons
Pam GoodmanJulie Ford
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•QCAT established 2009•We do everything
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•Elderly person with no capacity for decision making
•Guardians•Administrators•Enduring Powers of Attorney
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Challenges•Need to comply with
legislation, procedural fairness, enforceable order
•Open hearings•Keeping parties on track•More scope for individualism
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Our goal•To make legally correct and
sensible decisions in an environment which encourages parties to be active participants in resolving disputes and to take ownership of outcomes
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How we do it•Actively manage hearings•Feels like a mediation
•Tailor made dispute resolution
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Challenges•Natural justice, procedural
fairness, formal requirements•Public process•Need for consistency
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Case study 1•Elderly man with younger wife•Applications lodged for
appointment of guardian and administrator
•Enduring Power of Attorney in place
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Case study 1 cont.
•Short term order made•Final hearing resolved issues
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Case Study 2
•Large family with complicated dynamics
•Elderly mother interstate and no contact
•Applications lodged at QCAT and in interstate Tribunal
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Case study 2•Mediation skills used
•Applications must be heard, not simply processed
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• It is our goal to tread lightly on the lives of families whose loved ones have impaired capacity and for our processes to support rather than damage supportive relationships