Group Member's

Hafiz Sohail 37

Hamza Hameed

38Hamza

Saleem 40

Ammad Raza 29

Ch. Abdullah 48

Arslan Haider 31

Key points of our presentation

Company and why choose this?PerceptionIntroductionSelection criteriaDepartmentsTraditionCultureCore valuesSecuritySwot

Why we chose this company? Personal Interest Effective general publicBusiness to consumerTechnology revolutionNear to home

Perception• When we reached ZONAL OFFICE of PTCL in CANTT .Security guard

collets our CNIC and asked which person do you met. We Said, (GM ) Mr.ALI ANSARI .He guide him to his office .We feel little hesitation about our question.GM send to Senior HR MANAGER Ahmad Tahir .We talk about 45 minutes and collet lot of useful information about History ,Departments ,Cultures, Tradition, Core Values, selection criteria etc.

• We perceive that their behavior to us very kind, polite and self interesting.• All hericky have separate rooms to work.• Their environment is very neat and peaceful.

Pakistan Telecommunication Company Limited (PTCL) is the leading telecommunication company in Pakistan. The company provides telephonic and Internet services nationwide.It was established in (1947).IT IS PUBLIC LIMITED COMPANYHEADQUARTERS IN ISLAMABAD

Introduction

Key People

•Dr. Daniel Ritz (President, CEO)•Mr. Rizwan Bashir Khan(Chairman)•Muhammad Nehmatullah Toor (CFO)• Tariq Salman (CTO)

Products

• Internet• Telephone• Wireless• IPTV• EVO

Company profit

•Revenue Rs 75.75 Billion•Net income Rs 7.86 Billion

Owner's

• Pakistan government hold 62% Shares. •   Etisalat Telecommunications  have 26% shares.•12% given to general public.

Selection Criteria

• NTS Requirement:•    Qualification:•        > Masters/Bachelors of Engineering (Electrical, Electronics, Telecom, Software

engineering)       > Masters/Bachelors of Business Administration

• CGPA • Minimum 2.78  

    Age:•       Maximum Age limit is 28 years• Location:•       All over Pakistan• Shortlisting• Interview• Final selection• Offer

Selection Criteria

NTS shortlist interview

FINAL SELECTTION OFFER

Department

1.Admin( They managing office operations, financial statements, maintaining cash controls).

2.HR (employee relations, payroll and benefits and training).

3.Building Incharge (responsible for repair and maintenance in a  building).

4.Quality Insurance (customer requirements and ensuring that these are met).

5. Transmission (develop budgets for labor, materials and equipment. 

6. Development (To make innovation).

7. complaint department

Department

Tradition and culture of the company

Birthday card and Birthday CakeWedding cards on employee weddingIftar dinner whole month of Ramadan

Issue Magazine After three monthOrganize Event(Cricket ,badminton ,Table

tennisJourney in northern Pakistan

Tradition and culture of the company

Motivation of employee

• Management Association Program(MAP)

oTraining oArtifacts• Annual Galas(Award ,Promotion Ceremony)

Women day Fire practices Mission Green

Organizational culture

• INNOVATION AND RISK TAKING. The employees are encouraged to be innovative and take risks. • TEAM ORIENTATION: Employees work in team rather individuals.

Strong or weak

• There is strong culture of making records and reports which tells about the progress of the company.

• PTCL have very effective leadership.• It Provide secure environment ,better hygienic conditions, Free

medical facility Bonus and salary packages.

Official Language

• Verbal (Oral communication with each other in the form of Urdu).• Written communication Like E mails ,letters etc in the

form of English.• Communication formal and informal both are used

Dressing

• Flexibility in dressing of Middle and lower Management But in Top management it is vice versa.

Security

• Security of the company(PTCL) is responsibility of a private company which have 1 year agreement.

• 31 Security guards and two supervisor.• Senior Manager(SM) he must be a retired army cornel.

Professional integrity Team work

Customer satisfaction

Loyalty to the company

Core Value

s

SWOT ANALYSIS OF PTCL

THE LARGEST LANDLINE NETWORK OF PAKISTAN. STRONG INTERNATIONAL BRAND NAMES.  STRONG FINANCIAL POSITION PTCL IS OFFERING MULTIPLE SERVICES WHICH

INCLUDES TELEPHONE, INTERNET AND T.V.

STRENGTHS

Weakness

•  Political intervention in decision making.• Quality of Service offered to the Customer is in-efficient,

specially the Internet service.•  processing for new connection takes more time in larger

cities.

Opportunity

•  Adopt latest technologies• Improvement in customer services.• Huge market size to Increase market share.

Threats

• Migration to Cellular Networks• Cyber crimes percentage is increasing.•  Rapid raise in Government taxes• Recession in economy

PTCL Brand Philosophy

PTCL Positioning Statement

**Hello to the Future**

Hello

• The first key word “Hello” describe the whole telephony History. It has been used ever since and will be used in future. Everyday most conversations and relationships start with the word **Hello**.

Future

• The second key word “Future” translates PTCL philosophy .• The word “Future” holds the promise that PTCL is

committed to, by providing complete customer satisfaction through innovative and futuristic services and products..

Mission

• "Quality" and "Time" conscious customer service.•An environment that is cost effective.

Vision

• To be the leading Information and Communication Technology Service Provider in the region by achieving customers' satisfaction and maximizing shareholders' value.