PAG/TAG Survey July 2011
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Transcript of PAG/TAG Survey July 2011
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PAG/TAG Survey
July 2011
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Committee Survey Participation
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What do you see as the TAG’s Role?
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TAG Meeting Frequency
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Body text
What do you see as the PAG’s Role?
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PAG Meeting Frequency
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Use of “MIHMS Known Issues” document
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Would PAG/TAG be better served if it was lead (or co-lead) by a provider, rather than
state-only leadership?
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Suggestions on how to improve the MIHMS
“Known Issues”
• MaineCare should send out a listserv or email when it is updated; it is too burdensome to go looking for updated info.
• Information needs to remain current and should contain an estimated timeline for resolution.
• If there are any available information links regarding a certain “known issue”, they should be provided to cut down on the calls to OMS/Molina.
• Move resolved issues to an archived area (e.g. different tab on spreadsheet).
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Suggestions for the future of TAG Meetings
• This committee should only meet as necessary to address specific issues (e.g. a standing quarterly meeting date with flexibility to meet when new things come up.)
• Meetings should be held by provider type.
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Suggestions for the future of PAG Meetings
• Bring unidentified issues to the attention of DHHS/Molina.
• Act as a resource to validate that system fixes have been made.
• Act as a sounding board for anticipated system changes.
• Have a larger PAG committee meet quarterly, with smaller provider-type groups meeting monthly.
• More provider-specific focus.
• Productive discussions instead of complaining.
• Opportunity for cross-education; showing other committee members how they navigate through the system, etc.
• Developing meeting agenda topics should be a shared effort.
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Next Steps
Where do we go from here?