Page 1 of 31 - Union Bank of India | Union Bank€¦ · the administrative requirement and proposed...

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Regional Office,

Address-1st and 2nd Floor, 446, Bhupalpura Main Road, Near Shastri Circle, Udaipur – 313 001

Telephone no-0294-2411272, 0294-2427563, Fax- 0294-2411273

Request for Proposal For Outsourcing of Security Services- Armed and Unarmed Security Guards for

Branches / ATMs / E-Lobbies / Offices

A. Union Bank of India, Regional Office, Udaipur invites sealed technical offers from reputed Private Security Agencies (Registered company or registered partnership firm) having adequate presence in State of Rajasthan for providing services of Armed and Unarmed Security Guards in Branches / ATMs / E-Lobbies / Offices under Udaipur Region in the state of Rajasthan.

B. RFP Forms can either be downloaded from our bank website https://www.unionbankofindia.co.in or govt website https://www.eprocure.gov.in or can be obtained from our office. RFP forms should be submitted along with tender cost of Rs. 3000/- (Non Refundable) by Pay order/ DD favoring Union Bank of India payable at Udaipur at above mentioned address as per below mentioned timeline.

Date of commencement of issue of RFP

Pre Bid Meeting

:

:

15/10/2019

30/10/2019

Last date for submission of RFP :

:

06/11/2019 Upto 3.00PM

Opening of RFP : 06/11/2019 at 3.30PM

C. All conditions and parameters will be evaluated with reference to the firms submitting the tenders. The Bank reserves the right to reject any / all applications without assigning any reason whatsoever.

(Deputy General Manager)

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Request for Proposal (RFP)

For Empanelment of Private Security Agencies for providing Armed and Unarmed

Security Guards for Branches/ATMs/ E-Lobbies/Offices of Udaipur Region, In the

state of Rajasthan.

Ref No- (ROU/SEC/EMP/44/2019) Dated 15 Oct 2019

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Regional Office, 1st and 2nd Floor, 446, Bhupalpura Main Road, Near Shastri Circle,

Udaipur–313001 Telephone no.- 0294-2411272, 0294-2427563,

Fax- 0294-2411273 Request for Proposal (RFP)

For Empanelment of Private Security Agencies for providing Armed and Unarmed Security Guards for branches / ATMs / E-Lobbies / offices of Udaipur Region, In the

State of Rajasthan

The prequalification details for empanelment of Private Security Agencies to provide the Services of Armed and Unarmed Security Guard at branches / ATMs / E-Lobbies / offices under Regional Office, Udaipur in the State of Rajasthan is as follows.

1. SCOPE OF WORK:

1.1. Union Bank of India, Regional Office, Udaipur intends to empanel reputed Private Security Agencies for providing Armed and Unarmed Security Guard at our various branches / ATMs / E-Lobbies / offices of Union Bank of India under Udaipur Region located at various locations in the state of Rajasthan.

1.2. Private Security agencies, awarded contract after completion of empanelment process, will provide Armed and Unarmed Security Guards at our various branches / ATMs / E-Lobbies / offices as per our requirements.

1.3. The present requirement of Armed Guard for branches will be 22 and Unarmed Guards for ATMs/ E-Lobbies/ Offices will be 40 (Approx). The number may increase or decrease in future.

1.4. Please note: Udaipur Region consists of branches located in the districts of Udaipur , Banswara , Baran , Barmer , Bhilwara , Bundi , Chittorgarh , Dungarpur , Jaisalmer , Jalore , Jhalawar , Jodhpur , Kota , Pali , Pratapgarh , Rajsamand and Sirohi herein after will be referred as Udaipur Region Union Bank of India.

1.5. The Udaipur Region comprises of above mentioned 17 District having large geographical area and branches are widely spread. The requirement of Armed and Unarmed Guard pertains to the entire region and not of the particular center where the Regional Office is located.

1.6. The composition of districts of Udaipur region may change in future looking into the administrative requirement and proposed merger of other banks with Union Bank of India.

1.7. The empanelment will be for the period of three years, but the Contract will be for a period of 1 year. However after satisfactorily completing the contract, if both parties are willing to continue the contract on the existing terms and conditions and complying with the minimum wages, as revised by the Central/ State Government from time to time, the contract may be renewed by the competent authority.

2. TERMS AND CONDITIONS:

2.1. The empanelment will be done using two-bid (Technical and Price bid) system. Our office shall first empanel the Security agencies by calling technical bids.

2.2. The Bidders, who qualifies all the pre qualification criteria as per this Tender Document will be empanelled. After empanelment, Sealed Price

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bids will only be called from qualified empanelled Security agencies as per requirement of the bank.

2.3. Thereafter price bids received from the empanelled security agencies will be opened and decision on quantum of work allotted to agencies will be undertaken. The respective branches shall place their order for deployment of armed and unarmed security guards directly to the Security agencies.

2.4. After acceptance of order, the service provider shall provide Armed and Unarmed Security Guards as per our requirement within 15 days commencing from the day of acceptance of order. Any delay in deployment over the stipulated period will attract penalty of 5% of the monthly contract payment per day subject to maximum of the monthly contract payment per month of the branch. Any further delay shall make the agency ineligible and the order will be shifted to the other eligible empanelled agencies.

2.5. Technical Bids along with requisite Non refundable Tender Fee should be submitted to the Bank on or before 3.00 PM on 06/11/2019.Technical Bids will be opened at 3.30 PM on 06/11/2019 in the presence of representatives of the vendors participating in bidding. Technical Bids will be evaluated as per required criteria.

2.6. RFP complete in all respect is to be submitted in sealed envelope superscribed as “Technical Bid for Empanelment for providing Armed and Unarmed Security Guards at Branches/ATMs/E-Lobbies/Offices” by hand / through post/ courier to Deputy Regional Head, Union Bank of India, Regional Office, 1st and 2nd Floor, 446, Bhupalpura Main Road, Near Shastri Circle, Udaipur – 313001 on or before 3.00 PM on 06/11/2019.

2.7. The duties and responsibilities of security guards as expected by the bank is mentioned in detail in ‘Agreement’ format given at Annexure-VII. If any change/ modification is suggested in Agreement from our Apex office, the same is to be incorporated by the PSA.

2.8. Bank reserves the right to distribute the work among the empanelled/ shortlisted firms keeping in view their relative strengths and operational convenience in the Region. Therefore, the lowest tendering firm shall not have sole claim over the complete order. Bank reserves the right to split the order.

2.9. However in case of distribution of work to others, who are willing to accept the L1 Rates, the L1-rate PSA will get at least 60% of the work contract and the remaining work orders may be given to the L2 rate PSA (s), provided they accept the L1 Rates.

2.10. PSAs of L3 & L4 rates and beyond shall not be considered for any contract arising out of this tender process. If any of the shortlisted PSAs is unable to fulfill the orders within the stipulated period or the extended time given by the Bank, then the Bank will have the right to cancel those unfulfilled or all orders and these orders shall be placed to the other shortlisted PSAs after giving one week notice to the defaulting PSA.

2.11. If there are more than one L1 PSAs, then the work orders shall be split equally among them. Bank reserves all the rights to consider or not consider L2 vendors to match L1 rates.

3. ELIGIBILITY CRITERIA FOR APPLYING: For empanelment or short listing of Private Security Agencies (PSA) the following criteria shall be applied. For this purpose PSAs shall submit copy of documentary proof duly signed by authorized signatory along with the RFP. PSAs not conforming to any of these parameters as on last date for submission of RFP will not qualify for empanelment or short listing:

3.1. Private security agency should be either a registered company or a registered partnership firm reputed for providing Security guard’s services since last five

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years or more (Proof documents- valid Registration Certificate of ROC for registered companies/ registered partnership deed for partnership firm. The document should substantiate existence of the company / firm for five years or more). Proprietor firm will not be entertained.

3.2. Private security agency should have license in accordance with section 4 & section 7 of Private Security (Regulation) act 2005 to work in the whole state of Rajasthan (Proof documents- Valid PSARA license for the Rajasthan state).

3.3. Private security agency should have Registration under shops and establishments Act applicable in the state of Rajasthan (Proof Documents-Valid Registration Certificate for the offices in the state of Rajasthan).

3.4. Private security agency should have registration with the ESI Corporation under ESI Act and should have been allotted with a Code Number by the ESIC (Proof Document- Valid Registration Certificate with Code number from ESIC).

3.5. Private security agency should have registration with EPFO under EPF & Miscellaneous provision act 1952 and should have been allotted Registration number (Proof Document- Valid Registration Certificate with Registered number from ESIC).

3.6. Private security agency should have income tax PAN and should be submitting IT returns for last three years (Proof documents- Copy of valid PAN card and IT Return Acknowledgement copy for last three years).

3.7. Private security agency should have a Registration for Service Tax/GST and should have been allotted with Registration number (Proof documents- Valid Registration Certificate with Service Tax Number/GSTIN).

3.8. Private security agency should have minimum five years experience of providing Security Guard’s services to Public/Private sector banks (Proof documents- Work order from Banks substantiating providing services since last five years).

3.9. Private security agency should have Audited Balance Sheets and Profit & Loss Accounts statement for the past three financial years. The average turnover of the PSA in the last three years should not be less than Rs Three Crore (Proof documents- Audited Balance Sheet and P & L Statement for each of the last three financial years).

3.10. Private security agency should be in profit for last three years financials years (Proof documents- Audited Balance Sheet and P & L Statement for each of the last three financial years).

3.11. Private security agency should have their own infrastructure for training their security guards. Otherwise, tie-up arrangement with PSARA registered training establishments provided if, PSARA applicable in Rajasthan State permit such tie-up arrangement for training (Proof documents- Registration Certificate of training establishment under Shops & Establishment Act for own training facility/ documents substantiating tie-up arrangement with PSARA registered training establishment)

3.12. Private security agency should have at least one of its offices with landline telephone & email facility anywhere in the Rajasthan state, preferably anywhere in Udaipur region, and that office should be physically manned during the office hours on all working days. Further, if any Private security agency does not have a single office in state of Rajasthan will not be considered for empanelment. (Proof Documents- Registration of the office under Shops & Establishment Act applicable in the Rajasthan State, Latest landline telephone bill, muster roll/attendance record of office staff).

3.13. Private security agency should have credible supervisory infrastructure and network in the state of Rajasthan (Proof Documents- Muster Roll/Attendance record of supervisory staff with designation placed with the offices in the Rajasthan state).

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3.14. Private security agency shall not be owned or controlled by any director or officer / employee of the Union Bank of India or their relatives having the same meaning as assigned under sec 6 of the Companies Act 1956 or their relatives having the same meaning as assigned under section 2(77) of the Companies Act 2013 read with rule 4 of the Companies (Specification of definition details) Rules 2014 (Proof documents- Self declaration by the Director/ Partner substantiating the criteria).

3.15. Private security agency should be complying with Minimum Wages Act 1948 and amendments there to (Proof documents- Copies of Salary slips not older that two months issued to Security Guards (Armed/Unarmed) deployed in area A, B & C of any principle employer).

3.16. Private security agency should be remitting EPF contributions on-line (Proof documents- Copy of Electronic Challan-Cum-Return (ECR) for same wage months & same Security Guards (Armed/Unarmed) for whom salary slips are submitted as per Para 3.15 above).

3.17. Private security agency should be remitting ESI contributions on-line (Proof documents- Copy of Electronic Contribution History Sheet (CHS) for same wage months & same Security Guards (Armed/Unarmed) for whom salary slips are submitted as per Para 3.15 above).

3.18. Private security agency should be remitting net salary to security guards Bank Account (Proof documents- Copy of security guards Bank Account password/statement indicating credit of the net salary for same wage months & same Security Guards (Armed/Unarmed) for whom salary slips are submitted as per Para 3.15 above).

3.19. Private security agency should have minimum three years experience of providing armed and unarmed security guard’s services to at least one public/ private sector banks in the state of Rajasthan (Proof Documents- Copy of work order issued by banks within last three years).

3.20. Private security agency should have at least two running contracts for providing armed or unarmed security guard’s services to either Public/ Private Sector Banks in the state of Rajasthan (Proof Documents- Copy of work order issued by banks).

3.21. Private security agency should be registered with central / state govt authorities and should have licence under section 12 & 13 of the contract labour act (regulation & abolition) 1970, wherever necessary (Proof Documents- Copy of labour license issued by labour authority).

3.22. Private security agency should furnish three reference sites service from the Public/ Private Sector Banks where it has deployed the armed and unarmed security guard’s services and on request by the bank the referees should testify about the performance of the PSA to the bank’s satisfaction (Proof Documents- Satisfactory certificate from banks as per format placed at Annex-V).

3.23. The bidder must not have been suspended / delisted / blacklisted by any organization including Union Bank of India, on any grounds (Proof Documents- Self declaration in covering letter Annexure-I).

3.24. Private security agency should provide all above documentary proof duly signed by authorized signatory and should provide the original documents whenever needed by banks for verification.

3.25. CRITERIA FOR PREQUALIFICATION

Firms will self access themselves as per Annexure III of this document. Supporting documents in respect for each point of Pre qualification table should be submitted along with Tender document. PSAs/Firms, which score more than 20 points, will only be considered for Technical evaluation. Criteria mentioned

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above are just minimum requirement. The Bank at its discretion may upgrade/downgrade the criteria. No complaint on this account will be entertained under any circumstances.

4. EARNEST MONEY DEPOSIT

Earnest Money Deposit of Rs. 1,00,000/- (Rs. One Lakh) in the form of Demand Draft/ Pay order issued by a scheduled commercial bank favoring Union Bank of India, payable at Udaipur must be submitted along with the Technical offer. Offers not accompanied with Earnest Money Deposit of Rs. 1,00,000/- (Rs. One Lakh) will not be accepted. The EMD amount will be forfeited if, having been selected by the bank for the job, the PSA refuses to accept any contract or having accepted the contract, fails to carry out his obligations mentioned therein. Bank Guarantee in lieu of Earnest Money Deposit will not be accepted. No interest will be payable on the Earnest Money Deposit. The earnest money will be refunded to unsuccessful agencies as per extant rules after the completion of the bidding process. The Earnest money paid by the selected PSAs will be released only after satisfactory deployment of security guards as per the contract. In the event of non-submission of the cost of Earnest Money Deposit the proposal will be rejected.

5. PERFORMANCE BANK GUARANTEE

Selected Private Security Agency/ Agencies before entering into contract agreement with the branches should submit a Performance Bank Guarantee as per Bank format given at Annexure VIII. The PBG shall be for a value equivalent to 10% of the annual payments to the PSAs and should be valid for a period of minimum 18 months from the date of the contract or renewal of contract, issued by a scheduled commercial bank other than Union Bank of India, favoring Union Bank of India, payable at Udaipur. (The contract may be extended to another one year if both parties are willing to continue the contract in the existing terms and conditions and complying with the minimum wages, as revised by the Central/State Government and if the PSA is willing to extend the Bank guarantee for a period of another 18 months.)

6. TECHNICAL BID OFFER (TO)

The Technical Bid Offer (TO) should be complete in all respects and contains all information asked for in this document. It should not contain any price information. The Technical Bid Offer should comprise of the following:

6.1. Covering letter on the prescribed format (Annexure-I). 6.2. DD/ Pay Order for Rs.3000/-i.e., Cost of RFP Forms. 6.3. PSA profile as per Annexure II. 6.4. Pre qualification Criteria as per Annexure III. 6.5. Details of reference sites as per Annexure-IV. 6.6. Satisfactory certificates from clients as per Annexure-V. 6.7. Earnest Money Deposit of Rs.1,00,000/-. 6.8. LATE BIDS:-Any bid received after the deadline for submission of bid prescribed by the bank will be rejected and/or returned unopened to the Bidder, if bidder desire so. 6.9. The Technical Bid offer must be submitted in an organized and structured manner along with self attested photocopies of required certificates / documents / proofs etc.

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6.10. The tender documents should be submitted in original, duly signed and stamped at each page. E-mail/ Fax/ telegram/ telex etc. will not be acceptable.

7. NO ERASURES OR ALTERATIONS

Technical bid must be completely filled up. Corrections or alterations, if any should be authenticated. The bid shall be typed or written in indelible ink and shall be signed by the Bidder or a person duly authorized to bind the bidder to the contract. The authorization shall be indicated by written power of attorney to participate in the tender. Bids signed by representatives who don’t have written power of attorney to participate in the tender shall be rejected. All pages of the bid including un-amended printed literature shall be initiated by the person or persons signing the Bid.

8. AGREEMENT BETWEEN THE PSA AND THE BANK

The successful PSAs shall deploy the security guards as per qualitative requirements mentioned at Annexure-VI and shall execute an Agreement at their cost with the branches on Rs.500 non-judicial Stamp Paper as per Terms & Conditions as per Annexure-VII. It is understood that the PSAs, who are willing to participate in bidding process have read and will comply with all the terms and conditions given at Annexure-VII (Format for agreement) and have agreed to all the Terms & Conditions without any modifications. The agreement for Armed and Unarmed Security Guards will be done with respective each branch separately.

9. VALIDITY OF OFFER

The offer should be valid for period of six months from the last date for submission of the offer.

10. EVALUATION PROCESS

The constituted committee of Bank will open the technical bids in the presence of bidders or their authorized representatives on the date & time defined in the RFP. Initially only technical bids will be opened and evaluated as per following stages. OFFERS (TENDERS) WILL BE EVALUATED IN THE FOLLOWING STAGES: 10.1. STAGE 1 (i) Technical bids from bidders not accompanied with Demand Draft/cash receipt

for cost of RFP and Demand Draft for EMD shall be summarily rejected except

for PSAs claiming exemption on Cost of RFP & EMD who are registered with

National Small Industries Corporation (NSIC) provided proof documents for

registration is submitted.

(ii) The registration with NSIC of PSAs claiming exemption shall be verified with

NSIC based on the proof documents and if found ineligible for such exemption,

the tender of such PSAs shall be summarily rejected.

10.2. STAGE 2

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(i) Bidders qualifying Stage-I shall be evaluated against the stipulated minimum

eligibility criterions purely based on proof documents submitted. Proof

documents submitted along with the Tender shall be considered as the final &

conclusive proof and the bank shall not call for any further documents.

(ii) A comparative chart capturing information on compliance of minimum eligibility

criterions as per proof documents shall be prepared and evaluated as per RFP.

(iii) Offers not complying or adhering with any of the minimum eligibility criterions or

not submitting proof documents shall not qualify this stage.

10.3. STAGE 3 (i) Veracity of documents/ facts of Bidders qualifying Stage-2 will be further

revaluated/ verified through site visits to the offices/training establishment/ tie-up

arrangements of the bidders.

(ii) Feedback from reference sites as indicated in the tender document by the

bidders shall be obtained in writing and evaluated.

(iii) A comparative chart shall be prepared to capture the details of verification

carried out during site visit & feed back obtained from reference site.

(iv) Bidders with unsatisfactory feedback from reference sites or documents/facts

not found in order on verification as per stipulated criteria’s or labour acts/ rules

applicable shall not qualify this stage.

(v) Bidders qualifying this stage shall become eligible for empanelment and

approval from competent authority shall be obtained for empanelment of the

qualifying PSAs for three years. PSAs empanelled will be informed accordingly.

10.4. STAGE 4 (i) Price bids as per bank format will be called only from empanelled bidder. On

due date, price bids shall be opened in presence of the empanelled bidders or

their authorized representatives at the given date & time.

(ii) Price bids of bidders shall be evaluated and price bids found below the sum of

latest rate of minimum wages and other statutory contributions/payments shall

be disqualified. L1 price bid(s) shall be decided from qualifying price bids.

(iii) The rates will be decided based on L-I for each category of area viz, Area B and

Area C separately.

(iv) A written offers shall be given to L2 bidder to match L1 price and written

confirmation for matching L1 price be obtained.

(v) Approval of L1 price bidder(s) shall be obtained from the competent authority.

(vi) Non-qualifying bidders will be initimated reason(s) for non-qualification.

10.5. STAGE 5 PSAs approved for contract shall be issued with contract letter indicating the contract period, rates, terms & conditions of the contract and acknowledgement copy shall be held on record. Note- Order will be placed to the Private Security Agency / Agencies finally selected for providing Armed and Unarmed Security Guards as per requirement of the bank. The bank reserves the right of placement of order as and when requirement of Armed and

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Unarmed Security Guards is felt necessary. Private Security Agencies may be selected for 2 / 3 different parts of State separately if found suitable.

11. NO COMMITMENT TO ACCEPT LOWEST OR ANY TENDER

The Bank shall be under no obligation to accept the lowest or any other offer received in response to this notice and shall be entitled to reject any or all offers without assigning any reason whatsoever, any time during the process.

12. OPENING OF TECHNICAL OFFERS

Technical bids offers will be opened at Regional Office Udaipur at 3.30 PM, on 06/11/2019. The Offerers / their representatives may be present at the time of opening of the Technical Bid offers. No separate intimation will be sent in this regard to the Private Security Agencies for deputing their representatives. The Technical bids will be opened at the time and date stipulated above irrespective of the number of offers/ bidders or their representatives present.

13. ORDER CANCELLATION

13.1. If the selected PSA fails to deploy their Security Guards within the stipulated time schedule or the extended date communicated by the Bank, it will be a breach of contract. The Bank reserves the right to cancel the order in the event of delay in deployment of Armed and Unarmed Security Guards and forfeit the Earnest Money Deposit.

13.2. During contract period if the PSA violates either terms and conditions mentioned in RFP or the agreement given in annexure VII first party will have the right to cancel the contract with 30 days notice.

14. PAYMENT TERMS

Monthly payment to the PSAs shall be made by the respective Branches/Offices where

outsourced Security Guard (Armed/Unarmed) is deployed, adhering to the following:

(i) No advance payment will be made to the Private Security Agency/ Agencies.

(ii) PBG should have been submitted to the RO and the Agreement executed with

the branches.

(iii) Payment shall be made to the PSA’s Bank Account through online/NEFT/RTGS

mode only as per the rate approved by Regional Office and on production of

monthly bill every month.

(iv) The monthly bill should indicate monthly rate, number of Security Guard

(Armed/Unarmed) deployed, total monthly charges and applicable GST

separately and their Bank account & GST details. The bill should be submitted

along with following documents:-

(a) Monthly attendance record of guards deployed.

(b) Previous month’s wage slip, ECR for EPF, CHS for ESI and guard’s bank

account statement / passbook copy indicating credit of net salary of previous

month for the guards deployed.

(v) The Branches/Offices shall scrutinize the monthly bill and supporting documents

for its correctness as per rates, terms & conditions and procedure

communications by their RO and shall make the payment by 4th of the following

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of wage month. In case of any discrepancies, the same shall be immediately

intimated to the PSAs for rectification/ compliance.

(vi) The agencies will be required to show to Regional Office as well as

respective branch the proof of previous month’s wage slip, EPF Challan &

ECR, ESIC Challan & CHS, GST and bank account statement of each armed

guard deployed in our bank. No cash payment will be allowed to be paid to

armed guard. The Saving bank account of armed and unarmed security

guards in our bank should be credited with pay by 07th of following month.

15. CHARACTER & ANTECEDENT VERIFICATION

Before deployment of their Armed and Unarmed Security Guards, the PSA should arrange for verification of the antecedents of the armed and unarmed security guards by the police and such verification Certificate by the police should be submitted by the PSA to the Bank before deployment of the armed guard.

16. COMPLIANCE WITH CONTRACT LABOUR AND OTHER ACTS

The selected PSAs shall comply with all provisions of the Contract Labour (Employment & Regulation) Act and Rules made thereof as applicable to them.

16.1. PSA should maintain the Muster Roll as per Form XVI and PSA should issue

employment card as per Form XIV to each guard.

16.2. PSA shall obtain Labour License under section 12 (1) of the Contract Labour

(Regulation & Abolition) Act 1970 (37 of 1970) in form no. VI from the Labour

Licensing office. It shall also be the responsibility of PSA to get the license

renewed before its expiry date.

16.3. PSA shall submit an affidavit to this effect that they are complying with the

following mandatory statues. Format of Affidavit given at Annexure IX.

a. Provisions of Minimum Wages Act 1948 and payment of minimum wages

revised from time to time.

b. The Contract Labour (Regulation and Abolition) Act, 1970

c. The Payment of Wages Act,1936

d. The Employees Provident fund and Miscellaneous Provision act 1952

e. Employees Deposit Linked Insurance Scheme 1976

f. The Employees State Insurance Act 1948

g. The Payment of Gratuity Act 1972

h. The Payment of Bonus Act 1965

i. The Industrial Disputes Act, 1947

j. The Equal Remuneration Act,1976

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k. The Ineter-State Migrant Workmen (Regulation of Employment and

Conditions of Service) Act,1979

17. RIGHT TO ALTER QUANTITIES & REPEAT ORDER

The Bank will be free to either reduce or increase the number of Security Guards (Armed and Unarmed) to be deployed on the same terms and conditions. The Bank reserves the right to alter.

18. GOVERNING LAW AND DISPUTES

Any dispute will be subject to the exclusive jurisdiction of the courts at Udaipur. 19. The date and time for submission and opening of technical bid is mentioned below:

Last date & Time for submission of offers

06.11.2019 up to 3.00 PM

Opening of Technical bids 06.11.2019 at 3.30 PM

The Bank reserves the right to reject any/ all offers without assigning any reason whatsoever. If the date of opening happens to be a holiday due to unforeseen reasons, the offers will be opened on next working day at 3.30 PM.

20. PRE-BID MEETING

A pre-bid meeting will be held at 3.00 PM on 30-10-2019 at our Regional Office Udaipur to clarify the terms and conditions of RFP or any other issue raised by the bidders.

21. CLARIFICATIONS

For any further clarifications the bidder may contact our Office on the below mentioned address or telephone:

Regional Security Officer Union Bank of India, Regional Office, 1st and 2nd Floor, 446, Bhupalpura Main Road, Near Shastri Circle, Udaipur – 313001 Phone No—0294-2411272, 0294-2427563

Registered Companies and Partnership Firms fulfilling the criteria and are interested in our proposal for empanelment and deployment of Security Guard (Armed/Unarmed) conforming to the afore-said terms and conditions may send their offers to the above-address latest by the last date & time for submission of offers as mentioned above.

Deputy General Manager,

Union Bank of India Regional Office, Udaipur

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Annexure –I

(Letter to the bank on the Private Security Agency`s letterhead) To, The Deputy General Manager, Union Bank of India, Regional Office, 1st and 2nd Floor, 446, Bhupalpura Main Road, Near Shastri Circle, Udaipur – 313001 Phone No—0294-2411272, 2427563 Dear Sir,

Sub: Your RFP for Empanlement of PSAs for providing services of Security Guards (Armed/Unarmed) in Branches/ATMs/E-Lobbies/Offices in Union Bank of India Udaipur

Region

With reference to your tender notice published in Newspapers on__________ and the RFP published in your website with effect from ________ , having examined and understood the instructions, terms and conditions forming part of the RFP, we hereby enclose our offer for Providing Armed and Unarmed Security Guards in Branches/ATMs/E-Lobbies/Offices as detailed in your above referred RFP.

We confirm that we have not been suspended / disqualified/ Black listed by any PSU/bank for providing security staff.

We further confirm that the offer is in conformity with all the terms and conditions as mentioned in the RFP.

We also confirm that the offer shall remain valid for 180 days from the last date for submission of the offer.

We hereby confirm that we have read the terms and conditions given in the RFP and agree to them fully.

We here by undertake to provide Bank Guarantee of 10% of contracted value from a reputed bank obtained in favour of Union Bank of India payable at Udaipur (as per format of the bank) and valid for the period of 18 months (Applicable only if the contract is awarded).

We understand that the Bank is not bound to accept the offer either in part or in full and that the Bank has the right to reject the offer in full or in part without assigning any reason whatsoever.

We enclose herewith the Demand Drafts / Pay Order submitted towards RFP document for Rs. 3000/- (Rupees Two Thousand Only) & Earnest Money Deposit fees for Rs. 1,00,000/- (Rupees One Lakh Only) favouring Union Bank of India and payable at Udaipur, details of the same are as under:

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Details Tender Document fees Earnest Money Deposit

DD / Pay Order No. Date of DD/ Pay Order Name of the issuing bank Name of the branch Amount Payable at

Yours faithfully, Authorized Signatories (Name & Designation, Seal of the firm)

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(Letter to the bank on the Supplier’s letterhead) Annexure – II

FORMAT OF APPLICATION FOR EMPANELMENT OF PRIVATE SECURITY AGENCIES-

PSA PROFILE 1. Name of the Agency/ Organization / PSA

and Address:

2. Year of establishment : 3. Status of the firm : (Whether Pvt Ltd

company/ Public Ltd. Company/ Partnership firm)

4. Names of Chairman/Managing Director/CEO/ Partners (As the case may be): i) ii) iii)

5. Whether registered with the Registrar of Companies/ Registrar of Firms in India. If So, mention number and date enclose Registration Certificate copy.

6.

Office Address with phone/ mobile no / Email (Give address of all the offices in the State of Rajasthan)

a) Office 1:

b) Office 2:

c) Office 3 & 4:

7. Whether registered for GST – Mention number and date.

8. Whether assesses of Income tax. If so, Mention PAN, furnish copy of last three income tax return.

(i) 2016-17 (ii) 2017-18 (iii) 2018-19

9. (a)Turnover of the Company/Firm during previous three years.

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(b) Attach copies of audited balance sheet and profit and loss accounts for past 3 years. (i) 2016-17 (ii) 2017-18 (iii) 2018-19

10. Whether having registration certificate from EPF Organisation:

11. Whether having registration certificate from ESI Corporation :

12. Whether complying with the applicable Minimum Wages Act 1948 & other labour laws of Central / State Govt. as per Act (As applicable) :

13. Whether registered under Private Security Agency Regulation Act-2005 for Rajasthan:

14. Should have registration under Shop and Establishment Act (Submit Proof):

15. Name, Address and Contact numbers of Bankers (Submit proof): (a) (b) (c)

16.

Whether able to provide Security Guards at all locations in Udaipur Region including rural branches.

17.

Whether empanelled, preferably, with other Public / Private sector banks in State of Rajasthan. If so give names of organizations with No. of armed and unarmed Security Guards deployed with locations, contact person in that organization and telephone Nos. (Submit Proof): Details are to be attached in Annexure III.

Name of Organization with Address & Tele Nos (a) (b) (c) (d)

From To No of Armed and Unarmed Security Guards deployed

18.

Detail of security contracts executed for deploying armed and unarmed security guards during the last 03 years for Public / Private sector banks in the state of Rajasthan. Note: Copies of work orders & satisfactory completion certificate obtained from the client shall be enclosed. Details are to be attached in Annexure IV and V.

Name of Organization with Address & Tele Nos (a) (b) (c) (d)


19. Details of contract for security contacts currently held preferably with Public / Private sector banks. Details are to be attached in Annexure III.

Name of Organization with Address & Tele Nos (a)


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(b) (c) (d)

20. Details of Security Supervisors / Office staff available in each office in Udaipur Region and Rajasthan their Addresses & contact numbers. Name (a) (b) (c) (d)

Qualification Post Held Experience

21. Detail of own / tie- up with Infrastructure for training of Security Guards (Submit Proof): (You may add sheet) Location of training facility (a) (b) (c) (d)

No of Armed and Unarmed Security Guards trained

Any other information

22. Name & Relation, if any, with the staff member of Union bank of India.

23. Any other information you wish to include:

(Please attach copies of order letters from Public/ Private sector banks) A separate sheet may be attached if the above space is inadequate. Details of Uniform Describe the Uniform and liveries which will be used by the agency during the contract period in detail. There shouldn’t be any deviation in the uniform details submitted in technical tender. (It should not have resemblance with any uniform used by Armed forces/ Para military or police.)

Signature: Name: Designation: Affix Company seal

DECLARATION

1. I / We have read the instructions appended to the Performa and I / We understand that if any false information is detected at a later date, any future contract made between ourselves and Union Bank of India on the basis of the information given by me/ us can be treated as invalid by the Bank and I / We will be solely responsible for the consequences.

2. I/We agree that the decision of Union Bank of India, RO, Udaipur in selection of Private security agencies will be final and binding to me/ us.

3. All the information furnished by me/ us above here is correct to the best of my/ our knowledge and belief.

4. I / We agree that I / We have no objection if enquiries are made about the work listed by me / us here in above and/or in the accompanying sheets.

5. I / We agree that I / We have not applied in the name of sister concern for the subject empanelment process.

Place. Signature: Date.

Name & Designation & seal of the Company

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Annexure- III

1) Minimum qualifying points should be 20 points and above. 2) Deductions of 2 points for unsatisfactory service for each year per reference site in the past in any Public/ Private Sector Bank. DATE: SIGNATURE: DESIGANTION: NAME OF THE FIRM/AGENCY WITH OFFICE STAMP Note: Photocopies of all necessary documents (pertaining to technical evaluation/Eligibility duly self-attested must be enclosed and flagged for verification by the bank on the information provided).

PRE-QUALIFICATION CRITERIA: SELF-ASSESSED EVALUATION PARAMETERS & WEIGHTAGE MARKS

Sl. No.

Information to be provided

To be filled by the Bidder

For office use Evaluation Marks Remarks

1.

Average Annual Turnover (In Crores) during last three financial years

3-5 Crores-2 Points 5-10 Crores-3 points Above 10 Crores-4 Points (Maximum- 4 Points)

2.

Security Services presently being provided in Number of Public/ Private sector banks in Rajasthan

For each Bank 2 Points (Minimum 10 Armed/ Unarmed guards in bank) (Maximum- 8 Points)

Maximum 4 PSU banks will be considered (Copy of deployment order, location & address to be furnished)

3.

Deployment of security guard during the last five years in Banks in Rajasthan

Minimum 05 yrs-2 points. Above 07 yrs-4 points (Maximum- 4 Points)

4.

No of security guards presently deployed with Public/ Private sector banks in Rajasthan

Minimum 50- 2 Points Above 100- 4 Points (Maximum-4 Points)

5.

Infrastructure for training their guards having License from competent authority.

2 points- Tie up for training infrastructure in Rajasthan 4 Points- Owned training infrastructure in Rajasthan (Maximum- 4 Points)

6.

Have an office in Rajasthan with landline telephone & fax and manned during working hours

2 points- Any where in Rajasthan 4 Points- Any where in Udaipur Region (Maximum- 4 Points)

7. ISO 9001-2008 Certification of the firm (Yes/No)

2 Points

TOTAL 30 Points

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Annexure - IV (Letter to the bank on the PSA’s letterhead)

Reference Site Details

(1) Name of the Public / Private sector Bank Address of the bank's

Central/Zonal/Regional Office

Name, designation of contact person with telephone No. and e-mail id

Name: Designation: Landline No.: Cell No.: E-mail id:

Details of Armed and Unarmed Security Guards deployed in last 3 years

(Ref. No., date of order and quantity. Attach copies of work order.)

(2) Name of the Public / Private sector Bank

Address of the bank's Central/Zonal/Regional Office





(3) Name of the Public / Private sector Bank

Address of the bank's Central/Zonal/Regional Office





AUTHORISED SIGNATORY

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Annexure – V

SATISFACTORY CERTIFICATE

TO WHOMSOEVER IT MAY CONCERN

This is to certify that _______________________________________(name of the PSA submitting the documents for tender) of address ____________________________________________ has been empanelled with us for providing Armed and Unarmed Security Guards since last ____________ years and their services have been found to be satisfactory. Brief description is as follows:-

Ser Description Details 1. Name of Contract, Location & Strength

2. Total no of Security Guards Deployed (a) Armed Guard (b) Unarmed Guard

3. Annual value of contract (Approx)

4. Date of start of contract

5. Date of completion of contract

6. Performance report

(a) Quality of service

(b) Resourcefulness

7. Any penalty imposed for bad performance

8. Any litigation pending

9. Any other information

Name of the Organisation : Signature of Official : Address of the Organisation : Name of the Official : Date : Official Seal : Place :

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Annexure VI

Qualitative Requirements (QR) for Security Guards (Armed/Unarmed)

The following qualitative requirements shall be adhered by PSAs while deploying outsourcing

security guards (Armed/Unarmed) for Branches/ATM sites/Offices.

a) Security Guard (Armed/Unarmed) should be either ex-servicemen of Indian Defence

Forces or ex-paramilitary personnel or ex-CAPF of ex-State Reserve Police Forces.

b) The character of ex-servicemen should be exemplary and of ex- paramilitary personnel

should be very good as per their discharge book.

c) Age of the Security Guard (Armed/Unarmed) at the time of first deployment should not

be above 52 years.

d) Security Guard (Armed/Unarmed) should have been released from his parent service in

medical category SHAPE-I or equivalent and be medically fit in all respects at the time of

deployment. Their medical fitness will be considered as per medical fitness certificate

from Registered Medical Practitioners with qualification not less than M.B.B.S as

produced for verification by their employer, i.e. the PSA.

e) Security Guard (Armed/Unarmed) should perform their duty for eight hours per shift per

location. Weekly off shall be provided after every six working days.

f) Security Guard (Armed/Unarmed) shall perform duty in proper uniform and should be in

possession of photo-identity card provided to them by their employer i.e., the PSA.

g) Security Guard (Armed) deployed at branches shall perform duty with their own or the

PSAs firearms held under a valid arms license. The bank will not take the

responsibility for the safe-custody of the fire arms and its ammunition.

h) The place of duty for the Security Guard (Armed) in the branch should be generally at

the entrance or at a vantage point. The guard should not been seen sitting during the

business hours.

i) The duty of Security Guard (Armed) is to keep a watch over persons visiting the branch

for the purpose of safety & security and guard against infiltration and against removal of

bank’s property by any unauthorized persons AND/OR to watch and guard, as against

above, the movement of cash from one place to another whether inside or outside the

bank.

j) The Security Guard (Armed) while performing duty shall use his firearm only for his right

to private defence as provided u/s 90 to 106 of the Indian Panel Code.

k) The services of Security Guard (Armed) may be utilized for escorting cash remittance in

areas not services by our own currency chests and in areas where outsourced cash van

services have not been made available, strictly complying with the armed escort norms

for cash remittance stipulated from time to time by the bank.

l) Before deployment of their deploy Security Guard (Armed/Unarmed), the PSAs should

arrange for verification certificate by the police should be submitted by the PSAs to the

bank before deployment of the guards.

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Annexure-VII

AGREEMENT

PROVIDING/ OBTAINING SECURITY GUARD (ARMED/UNARMED) SERVICES This Agreement is entered at__________________(Place) on the ____day of ____________________ between Union Bank of India, _________(Branch/Office)______ at ________________________________________________(Address) represented by its attorney Shri________________________________ hereinafter referred to as the First Party

AND The Private Security Agency M/s. __________________________________ represented by its ____________________(designation), Mr./Mrs./Ms. _____________________________ (name) and having its office at____________________________________________(address) hereinafter referred to as the PSA which expression shall wherever the context so admits, means and includes his legal representatives, successors & assignees as the Second Party. Whereas the First Party requires the services of a Second Party for safeguarding its properties and assets. Whereas the PSA, providing security guards (armed/unarmed) services has agreed to provide Security Guards (armed/unarmed) (Strike out whichever is not applicable), hereinafter referred to as "PSA’s Employees" to the First Party as per the First Party’s requirements and terms & conditions of the RFP. Whereas the PSA and the First Party have agreed to enter into a service contract for a period of_________ months w.e.f. ______________ till ___________________ which shall be deemed to be automatically terminated thereafter unless renewed by the First party for the purpose of obtaining security guards services on the terms and conditions as mentioned hereunder. Now therefore this agreement witnesseth as under:

1. The PSA declares that the PSA is in posession of the valid licence issued under Section 7 of the Private Security Agencies (Regulation) Act 2005 and the PSA further undertakes that the licence will be renewed from time to time and will be valid during the entire period of the Agreement, failing which this agreement shall stand automatically cancelled and the First Party shall not make any payment.

2. PSA shall ensure that ____Armed Guard/Security Guards possessing the required skill and training shall be deployed at the branch/office/ATM (Strike out whichever is not applicable).The PSA’s Employees shall not be more than 52 years of age at the time of first deployment.

3. The PSA hereby undertakes to abide by the requirements of eligibility criteria and physical standards for the PSA’s employees and their training as prescribed in the Private Security Agencies (Regulation) Act 2005 and the Rules framed there under and the amendments there to.

4. The PSA shall ensure that all the PSA’s Employees are subjected to basic security

and weapon handling training & periodic refresher training programme on regular basis at its own cost. The PSA shall ensure that the PSA’s Employees who are deployed as Armed Guard have undergone firing practice and test fired their weapon at least once

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during the currency of this agreement and submits necessary proof of firing carried out to the First Party.

5. The PSA shall ensure that the PSA and their employees deployed with the first party

shall comply with all obligations, conditions and restrictions regarding uniform, photo identity card, etc., stipulated in the Private Security Agencies (Regulation) Act 2005 and Rules framed there under.

6. If the State Law requires the registration of the PSA with the Welfare Board of Security

Guards or any such other Board constituted under the State law, completion of such registration shall be ensured by the PSA before deploying their employees with the first party.

7. The PSA’s Employee who is an Armed Guard shall have a licensed firearm,

acceptable to the First Party, provided by the Agency or issued in his personal name either for ‘Property Protection’ or for his ‘Self Protection’. A license issued for any other purpose other than above shall not be acceptable. The PSA shall also ensure that the Gun License of the PSA’s Employees remains valid as per State laws throughout the currency of this agreement. The custody of the firearms and its ammunition shall be the sole responsibility of the PSA or the PSA’s Employees and the First Party shall not be liable for the safe custody of the firearms and its ammunition.

8. The PSA agrees that the duty of the deployed security guard (armed/unarmed) is to

keep a watch over persons visiting the branch/office or ATM for the purpose of safety & security and guard against infiltration and against removal of bank’s property by any unauthorized person AND/OR to watch and guard as above the movement of cash from one place to another whether inside or outside the Bank. The PSA further undertakes that he has briefed the PSA’s employee, who is an Armed Guard in writing that the guard shall use his firearm only as his right to private defense as provided U/s 96 to 106 of the Indian Penal Code.

9. The PSA shall ensure that the PSA’s Employees shall be conversant with the use of

Fire Extinguishers and shall take necessary action in case of activation of Fire Alarm System or in case of a fire in the branch/office.

10. PSA shall provide the names of PSA’s Employees to the branch/office before their

deployment. The PSA shall furnish the names, permanent & local addresses of the PSA’s Employees deployed at First Party's premises from time to time along with their latest photographs, thumb impression & signatures & Aadhaar Identity Proofs.

11. The PSA shall ensure that the PSA’s Employees function under general directions of

Branch Manager / Authorised Official and perform duty according to the duties given in the Annexure to this Agreement. The PSA shall also ensure that the PSA’s Employees deployed at branch/office/ATM have read & understood their duties.

12. The PSA will provide PSA’s Employees with uniform (Summer/Winter), caps,

raincoats, torches and other accessories (Photo I-Card, name Tab, baton, whistle etc) initially and replace the same periodically as and when required. At no point of time the uniform or it liveries should be faded/untidy/torn.

13. Before deployment of their employees, the PSA shall arrange for verification of

antecedents of all the PSA’s Employees by the police and such verification Certificates shall be submitted to the First Party before deployment of Security Guards or their subsequent relievers.

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14. PSA’s Employees shall be medically fit, mentally sound and possess good physique

and not be suffering from any contagious / major diseases. Wherever required by the First Party, the PSA will provide literate PSA’s Employees to perform the assigned duty efficiently.

15. The PSA will change the PSA’s Employee immediately on instructions from the First

Party if the performance of that particular PSA’s Employee is not acceptable or if found physically/ medically unfit and the decision of the First Party is final in this regard.

16. The PSA shall ensure that the PSA’s Employees shall not accept any eatables, tea,

coffee, tobacco etc., from strangers. The PSA’s Employees shall not consume tobacco, alcohol or other intoxicants or be found in an inebriated state or smoking during the duty hours.

17. A PSA shall ensure that no familiarity develops between the PSA’s Employees and the

First Party staff. Further, the PSA shall ensure that the PSA’s Employees do not indulge in any activities including money transactions, which may tarnish the image of the First Party.

18. A Security Supervisor will be detailed by the PSA, Such security sepervisior shall

report to the concerned branch/officer in-charge/ official at least once a week for the purpose of briefing /debriefing. He must carryout checking of guards wherever deployed for alertness on regular basis as instructed by Branch/Office. First party will not be liable for any separate payments for this arrangement and the cost of such arrangement shall be borne entirely by the PSA at its own end.

19. The PSA shall ensure that at no point of time during the prescribed duty hours, the

PSA’s Employee will be on leave or absent from his place of duty without a reliever and that they shall remain alert during their working hours to prevent theft/pilferage and other untoward incidents.

20. PSA shall maintain duty register for each PSA’s Employees and get the register

checked by the Bank’s branch/office daily, along with timings. In case a PSA’s Employee is found absent from the place of his duty, the pro-rata payment for the days of absence will be deducted from the payment due to the PSA.

21. The PSA shall maintain upto-date record of PSA’s Employees as per the Shops &

Establishment Act and will discharge all obligations under various Labour Laws viz. EPF Act, ESI Act, Gratuity Act, Bonus Act, Workmen's Compensation Act, Contract Labour (Regulation & Abolition Act), etc or under any other State/Union Legislation in respect of PSA’s Employees and shall produce these records for verification as when demanded by the First Party.

22. The PSA shall be responsible for all acts of Commission and/or Omissions by its

employees leading to loss and/or damage to First Party’s employees and/or third Parties and shall meet all liabilities arising out of such Omissions and/or Commissions.

23. PSA shall alone plan, relieve, decide and be responsible for the leave or absence of

the PSA’s Employees on any grounds and First party shall not in any way be responsible for sanction of leave, etc. to the PSA’s Employees.

24. PSA shall maintain proper records /details of the PSA’s Employees deployed in the

branch/office/ATM of First Party. It shall submit monthly bills to the branch/office by 5th

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of each month giving details of the PSA’s Employees deployed and the payment claimed for each of them. All payments under this agreement shall be made to the PSA by the Bank’s branch/office, where the PSA’s Employees are deployed on a monthly basis by a crossed cheque / online credit in favour of PSA within four days of receipt of the relevant bill from the PSA. However in case of any discrepancy in the bill detected by the First Party, the payment will be released to the PSA within four days from the date of resolving the discrepancy by the PSA.

25. PSA shall be fully and absolutely responsible for the payment of salary and other

statutory dues for/to PSA’s Employees like salary/wages, bonus, arrears, overtime, EPF & ESI, contributions employment/terminal benefit, compensation or other claims of whatsoever nature to PSA’s Employees and First party will not undertake any liability in relation to such matters.

26. The PSA’s Employees shall not claim any employment relationship with First party

under any circumstances. The PSA shall obtain written undertaking from each of the PSA's employees deployed with the First Party that he is a permanent employee of the PSA and the written undertaking in original shall be given to the First Party's Office, where he is deployed.

27. PSA hereby undertakes to ensure payment of wages to its PSA’s Employees in

compliance with Minimum Wages Act and other relevant statues in force and modified/amended or revised from time to time as per enactment of Central/State Governments.

28. The PSA hereby undertakes further that additional/excess payment over the

contracted amount, which may arise due to extraneous reasons during the currency of this agreement shall be borne by the PSA alone and the First Party shall not be liable to pay any excess amount.

29. The PSA shall pay the monthly wages to PSA’s Employees deployed with the First

Party by crediting the Savings Bank Account of the PSA’s Employees with any bank.

30. PSA shall submit printed receipts for all the payments received from First Party. The PSA shall also furnish the proof of having paid the wages to the PSA’s Employees engaged by them within one week of the disbursement of the wages to them and proof of having paid the statutory dues to the concerned authorities on monthly basis. Non-payment of monthly wages by the PSA to the PSA's employee deployed with First Party will make this contract null and void and will result in termination of the deployment of PSA's employees with the First Party with immediate effect and the First Party will not be required to make any payment to the PSA thereafter.

31. First Party shall not make any direct payment of whatsoever nature to the PSA’s

Employees. All payment payable by First Party in connection with or arising out of this agreement shall be made only to PSA and not to the PSA’s Employees.

32. PSA shall also ensure that the PSA’s Employees do have their own arrangements for

their food and beverages. 33. In case of any injury/death of any staff member of First Party or a public member

because of firing of weapon of the PSA’s Employees for any reason, PSA shall be liable to pay compensation as deemed necessary and become payable to the injured/deceased or their legal claimants. All legal proceeding and expenses towards

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such incidents/accidents will be borne by the PSA without involving the first party at any stage.

34. In case of any mishap of whatsoever nature (minor / major / fatal including death

during the course of their duty) sustained by PSA’s Employees, the responsibility for meeting the medical/hospitalization expenses or of granting compensation, if any, on that count will be that of the PSA and not of the First Party. If for any reason, compensations, costs etc., are paid by the First Party, the same shall be reimbursed by the PSA to First Party without any demur, including interest at ruling rate till settlement and such settlement shall be made by the PSA within one month from the date of Demand by the First Party and upon failure of the PSA to do so, the First Party shall have the right to adjust the monthly bills payable to the PSA towards the amounts payable by the PSA till the entire dues are paid/settled off.

35. In the event of theft, pilferage, damage to property of the First Party or any other loss,

the First Party shall report the matter to the local police first. The PSA agrees that in case of any loss of cash/materials/other properties of the bank, which may arise directly or indirectly due to absence or dereliction of duty or inattentiveness or negligence or collusion of the PSA’s employee, such loss will be made good by the PSA and all liabilities arising out of such incidents will be fully met by the PSA. If the inquiry reports of the First Party and the PSA are conflicting on this point, it is agreed between the parties that the First Party's report shall prevail and be final. Such quantum of loss assessed and payable by the PSA shall be paid to First Party within a month of demand and upon failure of the PSA to do so, the First Party, without prejudice to other recovery measures either through Court of Law or otherwise, shall have the right to invoke the Bank Guarantee in favour of the First Party submitted by the PSA or to adjust the monthly bills payable by the First Party to the PSA towards the amounts payable by the PSA till the entire dues are paid/settled off.

36. Neither the PSA nor any of the PSA’s Employees will have any claim against the First

Party for any liability arising out of any commission / omissions caused by the PSA’s Employees while on duty.

37. The PSA’s Employees deployed for the security of the branch/office/ATM as per terms

of this Agreement shall always be treated as employees of the PSA only and will not have any right to seek employment in the services of the First Party. There shall be no relationship whatsoever between the First Party and the PSA’s Employees. PSA shall also make it clear to PSA’s Employees that they shall not, under any circumstances, claim any right of employment from First Party and the PSA shall continue to be their employer.

38. In return for a fixed sum/rates, the PSA shall at its own risk & cost provide services of PSA’s Employees as per the requirement of the First Party purely on Contractual basis.

39. PSA undertakes to submit a copy of licence from the Ministry of Labour, Govt. of India,

or exemption certificate from the State Government, for providing security guard services in offices/ATMs of First Party before deploying their employees with the First Party.

40. PSA states and admits explicitly that the work assigned by First Party to it is not

perennial in nature and the First Party has the right terminate the assigned work, if in its assessment and opinion, the need for the assigned work ceases to exist. The

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assignment/engagement is well defined, quantified, time-bound and specified by the First Party to PSA and, in turn, by the PSA to PSA’s Employees.

41. PSA shall ensure to submit annual returns to various Authorities and also ensure

compliance of all the applicable laws, rules and regulations for which PSA shall be solely responsible.

42. PSA hereby agrees to indemnify and keep First Party indemnified against any loss,

damage, compensation, cost etc., that First Party might be required to incur/pay arising out of litigation, non-compliance or breach of statue/s, regulations etc., by the PSA or even otherwise.

43. The First Party as well as the Reserve Bank of India shall have the right to access all

books, records and information relevant to the PSA’s employees deployed with the First Party and shall have the right to cause an inspection on the PSA’s office & training infrastructure and audit the books & records as relevant to the services provided to the First Party.

44. The PSA shall preserve all the data and documents pertaining to their employees

deployed with the First Party for not less than three years and shall make them available to the First Party, if and when demanded.

45. The PSA shall not sub-contract the security guards’/armed Guards’ services provided

to the First Party to any third party without the prior approval of the First party. 46. This Agreement can be terminated by either Party at one month's notice in writing.

However, if the First Party terminates this Agreement/Contract due to the PSA violating any of the terms of this Agreement or due to non-performance of the terms of this Agreement or due to any negligence on the part of the PSA or PSA’s Employees, the First Party shall not be required to give any notice and the Agreement shall stand terminated on the date following the day on which the PSA receives, from the First Party, the intimation about such violation or non-performance or negligence.

47. In continuation of the Clause 46 above, if any of the terms/ clauses of this agreement

remains violated or non- rectified or not adhered to by the PSA for more than one month even after due notice of such violation or non- adherence, the PSA agrees that apart from terminating the Contract , the First Party will have the right to black list the PSA for the next five years and to invoke the Performance Bank Guarantee and forfeit the entire amount covered by the Performance Bank Guarantee as penalty for non- adherence to this agreement/ contract.

48. In consideration of the services as stated herein above, First Party agrees to make

payment @ of Rs._________for each Armed Guard / Rs._________ for each Security Guard (excluding taxes) and after deducting TDS (if applicable) to the PSA for each completed month of services or pro-rata there of.

We the above noted parties have signed this deed of agreement after having

understood the contents of this deed on the date and place mentioned above.

(Signature) (Signature) Authorised Signatory Authorised Signatory For BANK (with seal) For Private Security Agency (with seal) (First Party) (Second Party)

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ANNEXURE VIII

Performance Bank Guarantee

Guarantee No.: Date:………………… In consideration of the Union Bank of India, Regional Office………………... having its Office at

……………………………………………………………………………………………………………..

(hereinafter referred to as the ‘First Party’ which expression shall, unless repugnant to the

context or meaning thereof, include its successors, administrators and assigns) having

selected and Intimated

M/s.………………………………………………………………………………………………………

………………………...) (Name of PSA) having its registered office

at……………………….…………………………………………………………………………………

…………….(Name & Address of Vendor H.O.) (hereinafter referred to as the “Second Party”

which expression shall unless repugnant to the context of meaning thereof, include its

successors, administrators, executors and assigns), by means of Letter No.

…………………………… dated …………………….. for providing the services of security

guards and Armed Guards at its Branches, the Second Party has agreed to furnish a Bank

Guarantee valued at Rs. ____________ (Rupees__________________________only) to

keep the ‘’First Party’’ indemnified from time to time for any breach of terms of the

‘’Agreement’’ the Second party is to enter with any of the branches /offices of the first party.

We

…………………………………………………………………………………………………………….

(Name and Address of Bank) (hereinafter referred to as ‘Bank’ which expression shall, unless

repugnant to the context of meaning thereof, include the successors, administrators,

executors and assigns) do hereby guarantee and undertake to pay the ‘’first party’’, on

demand any and all moneys payable by the ‘’Second party’’ to the extent of Rs.

____________ (Rupees__________________________only) as aforesaid at any time up to

__________(Date), without any demur, reservation, contest, recourse or protest and without

any reference to the “second party”. Any such demand made by the “First Party” on the ‘Bank’

shall be conclusive and binding notwithstanding any difference between the “first Party” and

“Second Party” or any dispute pending before any court, tribunal or any authority. The bank

undertakes not to revoke this guarantee during its currency without previous consent of the

“First Party” and further agree that the guarantee herein contained shall continue to be

enforceable till the “First Party” discharges this guarantee. The Bank shall not be released of

its obligation under these presents by any exercise by the “First Party” or by any other matter

or thing whatsoever which under law would, but for this provision, have the effect of relieving

the Bank.

We…………………………………………… the bank further agree that the “First Party” shall

have full liberty, without our consent and without affecting in any manner our obligation

hereunder to vary any of the terms and conditions of the Agreement entered into between the

“First Party” and the “Second Party” for providing security guards for the “First Party” or to

extend time of performance of its obligation by the “Second Party” from time to time or to

postpone/forbear for any time or from time to time any of the power exercisable by the “First

Party” against the “Second Party” and to forbear or enforce any of the terms and conditions

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relating to the said Agreement and shall not be relieved from our liability by reason of any

such variation or extension being granted to the “Second Party” or for any forbearance, act or

omission on the part of “First Party” or any indulgence by “First Party” to the “Second Party” or

by any such matter or thing whatsoever which under the law relating to sureties would but for

this provision have effect of so relieving us.

The Bank also agrees that the “First Party” at its option shall be entitled to enforce this

Guarantee against the Bank as a principal debtors, in the first instance without proceeding

against the “Second Party” and notwithstanding any security or other guarantee that the “First

Party” may have in relation to the “Second Party” liabilities.

The Bank hereby expressly agrees that it shall not require any proof in addition to the written

demand from the “First Party”, made on any format, raised at the above-mentioned address of

the Bank, in order to make the said payment to the “First Party”.

The Bank hereby agree and acknowledge that the “First Party” shall have a right to invoke this

Guarantee either in the part or in full, as it may deem fit.

The Bank acknowledges that this guarantee is not personal to the “First Party” and may be

assigned, in whole or in part’ (whether absolutely or by way of security) by the ‘First Party” to

any entity to whom it is entitled to assign its rights and obligations under the Guarantee.

This Guarantee shall not be affected in any manner by reason of merger, amalgamation,

restructuring, liquidation, winding up, dissolution or any other change in the constitution of the

Guarantor Bank.

Notwithstanding anything contained herein:

a). Our liability under this Bank guarantee shall not exceed Rs.__________

(Rupees_________________ only).

b). This Bank Guarantee shall be valid from…………………………. (Date) to

___________(Date).

c). We are liable to pay the guaranteed amount or any part thereof under this Bank

Guarantee only and only if the first party serves upon us a written claim or demand on

or before………………………..(date).

d). At the end of the claim period that is on or after……………….. (Date), all the right of

the “First Party” under this guarantee shall stand extinguished and we shall be

discharged from all liabilities under this guarantee.

Witness Dated this……………….Day of………………(month, year) at …………………………………….(Place). Signature……………………………….. Signature…………………………….. Name……………………………………… Name………………………………….. Official Address……………………………………. Designation with Bank stamp.

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Annexure IX

AFFIDAVIT FORMAT

I /We __________________ S/O _______________ Age___________resident of _____________________ having registered office at ___________ do hereby affirm on oath as under That I/we, am/ are the Director / Partner of _____________________ private security Agency am / are authorized and competent to swear this affidavit on oath. Than in lieu of Security contract awarded by Union Bank of India I /We declare that all the following mandatory statues are being adhered by our company/ firm.

a. Provisions of Minimum Wages Act 1948 and payment of minimum wages revised

from time to time.

b. The Contract Labour (Regulation and Abolition) Act, 1970

c. The Payment of Wages Act,1936

d. The Employees Provident fund and Miscellaneous Provision act 1952

e. Employees Deposit Linked Insurance Scheme 1976

f. The Employees State Insurance Act 1948

g. The Payment of Gratuity Act 1972

h. The Payment of Bonus Act 1965

i. The Industrial Disputes Act, 1947

j. The Equal Remuneration Act,1976

k. The Ineter-State Migrant Workmen (Regulation of Employment and Conditions of

Service) Act,1979

That in case of non compliance of above statutes / We shall be responsible for any loss / penalty suffered by the bank.

Deponent Verification

We / I the above name deponent do hereby declare and verify that the contents of the above affidavit are true and correct to the best of our / my knowledge and belief and nothing material has been concealed there from.

Deponent Date: Place

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