P ostUntil:10/30/2020

D ate: 4/30/2020M anu factu rer: GSK C onsu merH ealthcareA rticle N u mber: 1927 9

Item: B EN EFIB ER 190 D O SE

L otC ode: UV 5C

E xpiration D ate: O ctober2021

D ates S old: D ecember1st,2019 –A pril29th,2020Consumers can call the GSK Contact Center at 1-800-452-0051, Monday- Friday,

8:00am-6:00pm EST.

P RO D UC T RE C A L L

COMPANY ANNOUNCEMENT

GSK Consumer Healthcare Recalls Benefiber HealthyShape Prebiotic Fiber Supplement and Benefiber

Prebiotic Fiber Supplement Due to Possible PlasticContamination from the Bottle Cap

When a company announces a recall, market withdrawal, or safety alert, the FDA posts the

company's announcement as a public service. FDA does not endorse either the product or the

company.

Read Announcement View Product Photos

Summary

Company Announcement Date:

April 28, 2020

FDA Publish Date:

April 28, 2020

Product Type:

Food & Beverages

Reason for Announcement:

Potential for plastic pieces or shavings

Company Name:

GSK Consumer Healthcare

Brand Name:

Benefiber

Product Description:

Prebiotic Fiber Supplement

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Company Announcement

GSK Consumer Healthcare is voluntarily recalling five lots (listed below) of Benefiber

Healthy Shape Prebiotic Fiber Supplement powder and Benefiber Prebiotic Fiber

Supplement powder due to the potential for green plastic pieces or shavings from

bottle caps to be present in the product. There is a potential risk of choking or physical

injury to the soft tissues of the mouth or gastrointestinal tract of a consumer using the

product who may not see a broken piece or shaving of plastic cap.

These lots were distributed from October 28, 2019 through January 21, 2020 within

the United States to retail stores and online retailers nationwide. The recall is limited

to the five lots listed below:

Benefiber Healthy Shape

Prebiotic Fiber Supplement,

500G UPC 886790018872 Lot:

MP8B (EXP Sep2021)

Benefiber Prebiotic Fiber

Supplement, 500G UPC

886790218302 Lots: YT2Y (EXP

Oct2021) 7D6E (EXP Nov2021)

Benefiber Prebiotic Fiber

Supplement, 760G UPC

8886790211907 Lots: UV5C (EXP

Oct2021) 648H (EXP Nov2021)

See image below See image below See image below

As of the date of the recall announcement, GSK Consumer Healthcare has received one

consumer complaint of a green particle observed inside a bottle of product.

Patient safety and product quality are our utmost priorities at GSK Consumer

Healthcare.

GSK Consumer Healthcare is taking all appropriate steps to notify its retail and

wholesale customers impacted by this recall and is arranging for return of all recalled

products.

Consumers that have Benefiber Healthy Shape Prebiotic Fiber Supplement powder

and Benefiber Prebiotic Fiber Supplement powder in their possession are advised to

check the lot information on the product to see if it is part of the five lots being

recalled. If the consumer finds that they have a recalled product, they should stop use

immediately.

For information on the recall, to request a refund on recalled products, to report an

adverse experience or for any other inquiries regarding Benefiber, consumers can call

the GSK Contact Center at 1-800-452-0051, Monday – Friday, 8:00am – 6:00pm EST.

Consumers should contact their physician or healthcare provider if they have

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experienced any problems that may be related to taking or using this product.

This recall is being conducted with the knowledge of the U.S. Food and Drug

Administration.

Company Contact Information

Product Photos

Consumers:

GSK Contact Center

1-800-452-0051

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More Recalls, Market

Withdrawals, &

Safety Alerts (/safety/recalls-market-withdrawals-safety-alerts)

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