OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN [email protected] 10 St...

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Lan Jenner Social Prescribing Project Manager OxFed Social Prescribing Service

Transcript of OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN [email protected] 10 St...

Page 1: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

Lan Jenner

Social Prescribing Project Manager

OxFed Social Prescribing Service

Page 2: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

Presentation title goes here oxfed.uk

• Genes

• Physical Environment

• Clinical Care

• Social and Economic Factors

• Health Behaviours

What determines how healthy we are?

Page 3: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

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The need for social prescribing

http://healthandlearning.org/community-health/

Page 4: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

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What percentage?

27% of GP attendances are avoidable(NHS England – Making Time in General Practice)

Page 5: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

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•Healthier

•Happier

•More self reliant

•Reduced dependency on health services

What are we trying to achieve?

Page 6: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

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OxFed Social Prescribing Service

•Service established in 2015: target frail elderly and housebound population

•Received over 4000 referrals

•Signposted and referred people to over 170 different community based services

•Expanded in Oct 2017 to target other vulnerable groups

Page 7: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

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•Assess needs

•Agree patient goals

•Advice and Signpost, Active Referrals

•Support engagement and advocacy

•Build links with partners in the community

NORTH OXFORD Mark Williams PCN

[email protected]

1 Banbury Road Medical Centre 172 Banbury Rd, Oxford OX2 7BT

2 Summertown Health Centre 160 Banbury Rd, Oxford OX2

4Jericho Kearley/Chivers Jericho Health Centre, New Radcliffe House,

Walton St, Oxford OX2 6NW

5Jericho Leaver Jericho Health Centre, New Radcliffe House,

Walton St, Oxford OX2 6NW

Joanna SzymorKara PCN

Joanna.szymorkara.nhs.net

619 Beaumont Street 19 Beaumont Street Surgery, Oxford, OX1 2NA

7 27 Beaumont Street 27 Beaumont Street Surgery, Oxford, OX1 2NR

8 28 Beaumont Street 28 Beaumont Street Surgery, Oxford, OX1 2NP

9 King Edward Street 9 King Edward Street, Oxford, OX1 4JA

EAST OXFORD Mark Williams PCN

[email protected]

10St Clements St Clements Surgery, 39 Temple Street, Oxford,

OX4 1JS

11 Cowley Road Medical Centre 1 Manzil Way, Cowley, Oxford OX4 1XD

12 Bartlemas 1 Manzil Way, Cowley, Oxford OX4 1XD

13 St Bartholomews Manzil Way, Oxford OX4 1XB

Elaine Barclay PCN and Audrey Parris PCN

[email protected]

[email protected]

14Hollow Way Medical Centre 18 Ivy Close, Cowley, Oxford, OX4 2NB

15Temple Cowley Health Centre Temple Cowley Health Centre, Temple Road,

Cowley, Oxford, OX4 2HL

16Donnington Medical Practice 1 Henley Avenue, Oxford, OX4 4DH

17The Leys Health Centre The Leys Health Centre, Dunnock Way, Oxford,

OX4 7EX

Frances Hamilton-Johnson PCN

[email protected]

18 Kennington Health Centre 200 Kennington Rd, Kennington, Oxford OX1 5PY

19South Oxford Health Centre South Oxford Health Centre, Lake St, Oxford OX1

4RP

20Botley Medical Centre Elms Rd, Oxford OX2 9JS

Ursula Nicholls PCN

[email protected]

21 Manor Surgery Osler Road, Headington,Oxford OX3 9BP

3 Marston Medical Centre 24 Cherwell Drive, Marston, Oxford OX3 0LY

22Bury Knowle Health Centre Bury Knowle Health Centre , 207 London Road,

Headington, Oxford, OX3 9JA

GP Clusters & designated Practice care navigator (V10 February 2017)

CENTRAL OXFORD

HEADINGTON

SOUTH AND WEST OXFORD

SOUTH EAST OXFORD

07710095324

0771 563 4777

0771009532

07415402011

07715665683

07415400106

07710095313

Practice Care Navigators

Page 8: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

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Referral Criteria

Page 9: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

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Referrals routes and methods

•GPs•Other members of the practice team including reception staff•Other members of the community health team such as district nurses and occupational therapists•Hospital discharge teams including HART•Self-referral by patient or carer

•Practice tasks on EMIS•Face to face at practice meetings•Telephone or e-mail directly to PCN

•currently unable to book directly into social prescribing clinics

Page 10: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

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• Patient: Elderly female patient with dementia, lives alone, referred by friend

• Assessment by PCN: No known support, falling, concerns regarding adequate nutritional intake and also

compliance with medication, has personal care needs, not receiving benefits and no working smoke

alarm

• Support and Active Referrals: Joint visit with Age UK benefits adviser - advised re acquiring mobility

scooter; referral to Dementia service; Referral to adult social care for needs assessment; Referral to fire

safety team for house safety assessment and OCC small repairs for key safe; referral to Community Voice

re pendant alarm

• Outcomes: home support carers – daily visits to support medication compliance and nutritional intake.

Attending Daybreak club 2x weekly, Dementia UK involved - Attendance Application in hand, pendant

alarm and fire safety visit pending; Patient’s son more involved

Case Study

Page 11: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

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➢ Volunteer Involvement: Health Champions to “buddy” with patients accessing service to support and motivate

➢ Greater awareness of SP: New patient leaflets and posters and Practice Update Reports

➢ Monitoring Outcomes - Patient outcomes and service outcomes

Introduction of Elemental - new EMIS integrated software platform allowing us to track referrals and monitor outcomes

➢ Strengthening our Social Prescribing Network Growing interest in Social Prescribing – creation of local social prescribing network

Formalize links with other Neighbourhood Teams and Link Workers : City Locality Officers, Health & Well-Being Partnerships, MIND, CAB, AGE UK, Community Centres, Dementia Service, Carers, HART

Working with Partners to develop fun/creative services to refer into: green prescription service, arts

Improve Referral Pathway - Introduction of MIND wellbeing workers into neighbourhood clusters

Social Prescribing training : Work with partners to identify training for navigators (Oxfordshire Training Network)

Directory of Services: potential for sharing directory?

Service Development

Page 12: OxFed Social Prescribing Service · EAST OXFORD Mark Williams PCN mark.williams33@nhs.net 10 St Clements St Clements Surgery, 39 Temple Street, Oxford, OX4 1JS 11 Cowley Road Medical

Contact

T +44 (0)1865 223 900E [email protected]

oxfed.uk

OxFed, Northway Community Centre (2nd Floor), Dora Carr Close, Oxford, OX3 9RF

OxFed Health & Care Ltd. is a company registered in England and Wales and is the trading company of the Oxford Federation for Gener al Practice and Primary Care.

Company Number: 09368553. Registered Address: Northway Community Centre (2nd Floor), Dora Carr Close, Oxford, OX3 9RF. © 2017 OxFed Health & Care Ltd.

Thank you

for your time