Overview Presentation.ppt
Transcript of Overview Presentation.ppt
IT Essentials 5.0Overview
February 2013
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Contents
Overview Instructor Training
Course Design Virtual Learning Tools
Scope and Sequence
Equipment
1 5
2 6
3
4
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Overview
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IT Essentials 5.0Subtitle: Size 24, Left Aligned
• A comprehensive overview of computer hardware and software with an introduction to advanced concepts
• Designed for students pursuing careers in IT who want practical knowledge of how different types of computing devices work
• Interactive learning experience with hands-on labs, assessments that provide immediate diagnostic feedback, Cisco Packet Tracer simulation activities, and virtual learning tools
• CompTIA Approved Quality Content; helps students prepare for latest CompTIA A+ certification exams
• Available in Cisco NetSpace with improved learning and teaching capabilities
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Content Changes in ITE 5.0• New course design aligns with CompTIA A+ exam topics• New and updated content
New mobile device contentNew client side virtualization skills
Expanded Windows 7 OS topics
Increased troubleshooting skills
Increased networking and security skills
Updated skills review exam
New checkpoint exam and practice final exam
Reported errors in prior version corrected
• Updated Cisco Packet Tracer activitiesPacket Tracer’s rich simulation environment allows students to experiment with network behavior and develop problem solving and troubleshooting skills
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ITE 5.0 on Cisco NetSpace• ITE 5.0 is available on Cisco NetSpace
Users must upgrade to Cisco NetSpace to access course materialsInstructor training classes are only available on NetSpace
• Benefits of NetSpace course delivery Curriculum can be accessed through mobile devices
Improved user interface experience• Ability to control size of font, chapter text area, and media area
Course management flexibility for instructors• Ability to add course content, including videos, documents, and links
• Ability to add assignments and add or modify quizzes
• Ability to reorder course chapters
Communication and collaboration tools, including groups, discussion threads, and course calendar with automatic notifications
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NetSpace Course Navigation
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ITE in NetSpace
• Click chapter links to access chapter content
• Click shaded part of scroll bar to expand or minimize text and media screens
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Assignments
Click 1: Launch Course
Click 3: Launch Content
• Instructors can add links or content as assignments with due dates
• Assignments also appear in My Tasks area on the homepage
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Course Syllabus
• Instructors can use the Course Syllabus to present the overall course flow
• Due dates set by the instructor are clearly displayed in the flow
• Due dates can be reflected on the course calendar as well
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Exams
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Benefits for Students• Offers a comprehensive introduction to the IT industry
• Provides interactive exposure to personal computers, hardware, mobility, and operating systems
• Learning by doing: hands-on activities and labs help students become familiar with how to safely and securely install, configure, maintain, upgrade, and troubleshoot computer systems
• Anytime learning: course text, assignments, quizzes, and discussions are supported on mobile devices
• Immediate feedback on assessment questions helps students monitor progress and reinforces learning
• Helps students prepare for CompTIA A+ certification exams
• Supports development of career skills needed to succeed in entry-level IT jobs
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• Students seeking career-oriented, entry-level hardware and software skills to prepare for careers in technical support roles and information and communications technology (ICT)
• Students who want to gain skills and working knowledge of how computers work, how to assemble computers, and how to troubleshoot hardware and software issues
• Students at many education levels and types of institutions including high schools, secondary schools, universities, colleges, career and technical schools, and non-traditional learning environments such as community organizations
Who Should Enroll?
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Assessments, Packet Tracer, Aspire, Passport21 to Entrepreneurship
Student Networking Knowledge and Skills
Networking Academy Curricula Portfolio
Network Professional
ITTechnician
Network Technician
Network Associate
Network Specialist
CCNA Discovery
CCNA Exploration
CCNP
HealthInformationNetworking
CCNASecurity
HealthInformationNetworking
ITEssentials
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Course Design
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New CompTIA A+ Certification Exams
A+ Essentials 220-701
A+ Practical Application 220-702
220-801
220-802
2009 Edition 2012 Edition
• New certification exams were announced in October 2012
• 220-700 series exams will be available until August 31, 2013
• Both the 220-801 and 220-802 exams must be passed for CompTIA A+ certification
• Student vouchers are available for 800-series exams through the CompTIA Authorized Partner Program
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• Operating Systems
• Security
• Mobile Devices
• Troubleshooting
• PC Hardware
• Networking
• Laptops
• Printers
• Operational Procedures
CompTIA A+ Certification Exam Topics
220-802220-801
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Alignment with CompTIA A+ CertificationITE 5.0 Chapter 220-801 exam 220-802 exam
1. Personal Computer
2. Lab Procedures
3. Computer Assembly
4. Preventive Maintenance
5. Operating Systems
6. Networks
7. Laptops
8. Mobile Devices
9. Printers
10. Security
11. The IT Professional
12. Advanced Troubleshooting
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• Delivered in Cisco NetSpace, with improved user interface and learning environment features and functionality
• 12 chapters and chapter exams• Approximately 600 assessment items• 1 skills review exam, 1 checkpoint exam, 1
practice final, 1 final exam, 1 skills-based assessment, and 2 practice exams for CompTIA A+ certification
• Approximately 180 hands-on labs and activities • 8 Cisco Packet Tracer activities and new mobile
operating system (OS) simulator tool• CompTIA Approved Quality Content - aligns with
CompTIA A+ certification exams• New translated versions will be based on 5.0
IT Essentials 5.0 Course Design
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Scope and Sequence
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IT Essentials 5.0 Course OutlineCourse Chapters and Goals
Ch. 1 Introduction to the Personal ComputerGoal::Describe a personal computer system
Ch. 7 LaptopsGoal: Describe how laptops are constructed, basic configuration, maintenance, and troubleshooting
Ch. 2 Lab Procedures and Tool UseGoal: Demonstrate safe lab procedures and proper tool use
Ch. 8 Mobile DevicesGoal: Describe operating systems, basic configuration, maintenance, security, and repair for mobile devices
Ch. 3 Computer AssemblyGoal: Assemble a desktop computer from compatible components and upgrade a computer system to meet requirements
Ch. 9 PrintersGoal: Demonstrate range of procedures required for printers
Ch. 4 Overview of Preventative Maintenance and TroubleshootingGoal: Explain the basic rules of preventive maintenance and the troubleshooting process
Ch. 10 SecurityGoal: Explain importance of security, describe procedures, and perform security measures
Ch. 5 Operating SystemsGoal: Install, upgrade, navigate, and troubleshoot various operating systems
Ch. 11 The IT ProfessionalGoal: Describe the communication and related skills needed by an IT professional
Ch. 6 NetworksGoal: Describe, create, and maintain a network
Ch. 12 Advanced TroubleshootingGoal: Perform advanced troubleshooting procedures on computers, operating systems, laptops, printers, and networks
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IT Essentials 5.0 Course ObjectivesAfter completing the course, students will be able to perform the following tasks:
Define information technology (IT) and describe the components of a personal computer
Describe how to protect people, equipment, and the environment from accidents, damage, and contamination
Perform a step-by-step assembly of a desktop computer
Explain the purpose of preventive maintenance and identify the elements of the troubleshooting process
Install and support the Windows 7 operating system
Upgrade or replace components of a laptop and printer, based on customer needs
Describe the features, characteristics, and operating systems of mobile devices
Configure computers to connect to an existing network
Implement basic hardware and software security principles
Apply good communications skills and professional behavior while working with customers
Perform preventive maintenance and basic troubleshooting
Assess customer needs, analyze possible configurations, and provide solutions or recommendations for hardware, operating systems, networking, and security
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For More Information
• Latest documents are posted on the IT Essentials Resources page on Cisco NetSpace
IT Essentials Scope and Sequence
IT Essentials FAQs
IT Essentials Datasheet
IT Essentials At-A-Glance
IT Essentials Overview Presentation
• Promotional video available on IT Essentials course overview page
• Visit CompTIA for A+ certification information
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Equipment
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ITE 5.0 Equipment Requirements• Hardware
One gigabyte (GB) RAM (Windows 7 32-bit) or Two GB RAM (Windows 7 64-bit) (2 x 512 MB or 2 x 1GB suggested)
Some labs will require one module of RAM to be uninstalled or the simulation of a faulty module for troubleshooting purposes.
1 GB is the minimum requirement to run the full functions of Windows 7 Professional
• SoftwareMicrosoft Windows 7 Professional (Media CD)
• Additional Items/ResourcesOne Internet connection for Internet searches and driver downloads (this could be the instructor's workstation)
One printer or integrated printer/scanner/copier for the class to share
One Linksys wireless router/switch or equivalent for the class to share, Linksys model WRT E2500
• NDG NETLAB+ can be used to complete the majority of labs• Complete list available on Equipment Lists by Curriculum page
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Typical Lab Layout• Lab size of 12-15 students for hands-on lab activities
Recommend ratio of 1 Lab PC per student
• Some lab activities require the student Lab PCs to be connected to a local network
• 2 instructor workstations1 connected to Internet to search for and download files
Other instructor workstation used for hands-on lab demonstrations
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Instructor Training
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ITE 5.0 Instructor Training Requirements
• ITE 4.0 or 4.1 instructorsNo instructor training required
Review of instructor resources recommended
• New ITE instructors Required to complete training through an Instructor Training Center (ITC)
Must successfully pass skills-based assessmentInstructor Fast Track option available to those with prior subject matter knowledge
Fast Track enrollment prerequisites (one or more of following):1. Hold a current, valid CompTIA A+ certification
2. Formal evidence of one year of recent experience in computer repair field
3. Formal evidence of having taught two classes in the subject area
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Instructor ResourcesInstructor Resources
Resource Description Location
Instructor Resource Spotlight Webpage with links to helpful instructor resources
Offerings > IT Essentials > IT Essentials 5.0 Instructor Resource Spotlight
Are You Ready for ITE 5.0?
Activity to bring awareness to technology changes in ITE 5.0
NetSpace Home > View Instructor Courses
Overview PPT Presentation explaining high level concepts, changes, and site navigation
IT Essentials resources folder (link available on IT Essentials page and Instructor Resource Spotlight)
Release Notes Detailed description of changes from previous version
ITE 5.0 Teaching PPT Explanations and tips for teaching course topics
ITE 5.0 Planning PPT
One presentation for each chapter covering objectives, teaching analogies, and best practices
Instructor Checklist Checklist to assist instructors as they prepare to teach a course
Skills-Based Assessment
1 zip file with eleven separate assessments for instructors to assign as one exam or individually
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Preparing for ITE 5.0 in Cisco NetSpace
1. Prepare 2. Become Aware 3. Teach
• Tutorials• Instructor PowerPoints• Partner communications• Communities
Complete “Are You Ready?” activity to learn
about technology updates
Open classes and start teaching ITE 5.0
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Virtual Learning Tools
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Virtual Learning Tools• Two standalone tools are provided with the curriculum in the IT
Essentials resources folderVirtual Desktop
Virtual Laptop
• Designed to supplement classroom learning and provide interactive learning opportunities
• Both provide a virtual “hands-on” experience where physical equipment access is limited
• Enable students to virtually disassemble and reassemble desktops and laptops
• The following slides demonstrate the Virtual Laptop introductory tutorial
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Virtual Laptop Tutorial
Click the arrow to view the brief tutorial
Or click the Skip button to go directly to using Virtual Laptop
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The Three ModesLearn mode
Explore mode
Test mode
Step-by-step instructions for removing and installing components
Self-check for understanding
Information about laptop features and components
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Aligning and Installing Components
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Learn Mode: External Cables Layer
Thank you.