1. OVERVIEW OF SALESFORCE WEBSITE IN THROUGH MY LOGIN

2. CHATTER Built on Salesforce.com platform Multiple Participants Realtime Feed Updates,User Profiles,Knowledge sharing. Chatter Groups can be created. Powerful tool for enabling collaboration within your organisation. 3. CAMPAIGN Outbound Marketing Project Plan,Manage and Track within Salesforce. Mail,Program,Seminar,Print Advertisements or other different typers of Marketing Initiative. 4. LEADS A Prospect or Potential Oppurtunity Lead can be entered either manually or Using Web to Lead from Company Website. Can Filter Leads using sorting options. 5. ACCOUNTS Accounts are your Organisations Customers,Competitors and Partners. Consists of related informations such as 1. Oppurtunities, 2. Activities, 3. Cases, 4. Partners,etc.. 6. CONTACTS People associated with Business accounts. Phone numbers,Addresses,Titles and Roles. Follow up easily using Sorting Option 7. OPPURTUNITIES Sales and Pending deals that you want or need to track. Building Pipeline which contributes sales forecast. Can Create Oppurtunity,delete oppurtunity,scheduling oppurtunity etc.., 8. FORECASTS Predict,Plan Sales Cycles Pipeline to Close Sales to manage sales Expectations. 9. CONTRACTS Agreement between two or more parties. Using Salesforce we can track the contract through organisations approval process and work flow alert. To Initiate Contract Renewals. 10. ORDER Agreement Between a Company and a Customer to provide services,deliver products. Company Needs Company Admin might require orders 11. CASE & SOLUTION Customer Feedback,Problem or Question Track Customer's Issues and solve. Detailed description of a customer issue Resolution of the Particular Issue Immediate Solution.