Overview of Facebook, Linkedin and Twitter

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Facebook: Terminology, Tactics and Best Practices By Danielle Brigida National Wildlife Federation [email protected] @starfocus or @nwf

Transcript of Overview of Facebook, Linkedin and Twitter

Page 1: Overview of Facebook, Linkedin and Twitter

Facebook: Terminology, Tactics and Best Practices

By Danielle BrigidaNational Wildlife Federation

[email protected]@starfocus or @nwf

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There are Over 100,000 non-profit Pages on Facebook

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An average user is connected to 80 community pages, groups and events

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Page, Group, Profile

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Facebook Page• Must have an official rep as an admin• Communicates broadly (comments,

posts)• Posts and pages are available to

everyone • Anyone can “Like” your page • Admins post under the page name• Tabs and Insights are available

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Facebook Group

• Closed space for small groups • Offer more privacy settings and options• Members must be approved or added

by other members• They are notified by default• Collaborate through chats, photo

albums, docs and group events• No insights or tabs available

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Close Up On Groups:

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Facebook Profile?

• Violates Terms of Service

• No analytics• Can’t test • They may not want to

friend you

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Understanding Terminology• Status – Update your friends with links, photos, or info• Admin – person who runs a page or group.• Wall – Public messaging on your profile• News Feed – • Insights – Facebook page analytics• Tagging – Type the "@" symbol. Select the friend, page,

event, group or app you want to tag from the drop-down menu.

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Engagement Tips

• Ask questions they can answer• Use @_name to mention other pages/people• Post colorful/interesting photos• Create a landing tab (using iframes)

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Use Custom Audiences

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Use Powerful Imagery and Ask Questions

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Make Sharing Easy

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National Wildlife Federation

Forest Justice Campaign

Certified Wildlife Habitat Page

Pay Attention to Audiences

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Explore Causes on Facebook

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Be Yourself

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Create a Welcome Page with iframeshttp://bit.ly/iFrameTabs

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Understanding Impressions

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Number of Views

# of people who viewed posts

People who commented and liked posts

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Looking at Interactions

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Track What You Need

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Understanding “Liking” Behavior

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Location and Referrals

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Exploring User Data

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Nonprofit Resources

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Questions?

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INTELLIGENT TWEETING

Danielle BrigidaNational Wildlife Federation@Starfocus or @NWF

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www.prnewsonline.com

Starting With the Basics: http://search.twitter.com

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www.prnewsonline.com

• Words• Location• Dates• Feelings • Links/RTs

Search:

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Make Use of Saved Searches

Search for Key Words…

It allows you to be relevant

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Find people to follow

• Twellow• Wefollow• Twibes• Followerwonk• Twitter Lists • Friends of friends• Search.twitter

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Directory: We Follow

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Use Twitter Lists

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Twitter Management Tools

• Cotweet• Tweetdeck • Hootsuite• Seesmic• Echofon• Snitter• Twitteriffic• Twhirl

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Search URLs with Backtweetswww.backtweets.com

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Keep Track of Trendswww.trendistic.com

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Search Twitter Bioswww.followerwonk.com

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Nonprofits on Twitter

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Create a Twitter Petition

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Measuring Twitter Impact

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Track Tweet Reactionswww.topsy.com and www.bit.ly

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Track Tweets and Hashtagswww.rowfeeder.com

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Notice Growth of Followerswww.twittercounter.com

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Tweet Stats

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Measure Your Growthwww.smallact.com

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Measure Several Accountswww.twentyfeet.com

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Measure Your Reachwww.tweetreach.com

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Other Free Measurement Tools

• Tweetscan• Twitstat• TweetBeep• Tweetmeme• TwitScoop• Tweet Cloud

• Twilert• Klout• Twittergrader• Twinfluence

And Hundreds More…

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Don’t forget to Verify with Your Web Analytics

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Build Out Your Profile

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Clean Your Followerswww.tweepi.com

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Questions

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MAKING THE MOST OUT OF LINKEDIN

By Danielle BrigidaNational Wildlife Federation@starfocus or @NWF

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Ways Nonprofits Use Linkedin

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Join Your Company Page

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Build Out Your Company Page

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Check Out Your Page Analytics

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Add Your Events

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Join Many GroupsThey Increase Your Network

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Post Jobs in Your Groups or Pay to Post

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Keep Track of Careers

• Former Staff• Donors• Volunteers and Supporters

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Inmaps.linkedinlabs.com

Explore Your Network

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Tips for Maintaining a Group

• Don’t over post

• Be relevant

• Answer and ask questions

• Moderate comments and spam

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Build Out Your Personal Profile

• Add a picture • Update your work section• Upload your existing contacts• Personalize your Linkedin URL • Use keywords that accurately describe you• Let other’s find you• Add and recommend people you meet• Post your skills

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Use Applications

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Linkedin

• Attract more members/donors• Use groups/events • Searching Linkedin• Be a part of a person’s Career Building

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Questions?